Matt,
Yes. I always suggest to my costumers to implment such configuration:
Prod, Test (a staging from prod), dev and training servers.
60% of them accept (or are able to).
Not so easy to use RDP with one license, then...;-)

Ilidio
SILOGIS



Watson, Matthew (Melbourne) ecrit:

> On the server setup - do most people on the list use a two server setup
> (one dev/test server, one prod server)?
>
> We have a development server, staging/testing server, and also a
> separate training server. This allows us to develop, test & train
> without conflict or delay. If a tester discovers a UAT issue, they can
> keep testing whilst we develop fixes on our dev server. It doesn't
> matter if we have to break code to fix the issue, because only
> developers access the dev server.
>
> Do other people have this kind of setup?
>
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Bradford Bingel
> Sent: Wednesday, September 01, 2004 3:48 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> **
> No worries, Rick. In fact, you're wise to exercise caution
> regarding any new "development tool" (Remedy or otherwise).
>
> Offhand I'd suggest considering only one Develop Plus license,
> for your development server. (Suspect you'll be using the analytical
> features primarily on the development server, not the production
> server.) If your development server acts as a "staging" environment for
> the production server, then it's easy to document everything from the
> development server after the update application build passes acceptance
> testing, but before it's transferred to the production environment. If
> your development server does not act as a "staging" environment for the
> production server (though I would be confused as to why you'd want to do
> it that way), then you can always export def files and sample data from
> the production server back to the development server, and run the
> Developer Plus analytics. Either way, you only need one Developer Plus
> license, on the development server.
>
> Did I miss anything?
>
> -- Bing
>
>
> Bradford Bingel ("Bing")
> ITM3 California
> http://www.itm3.com/
> bing@itm3.com (email)
> 925-260-6394 (mobile)
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Rick Westbrock
> Sent: Tuesday, August 31, 2004 8:59 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> **
> Thanks for the clarification. After checking out the info about
> RDP on the Remedy site the screenshots looked so similar to AE that I
> made an assumption based on that info. I'm glad that it will be a more
> robust product.
>
> One question I have is how the licensing model works when you
> have a development server and a production server. I might be able to
> swing the budget for one license of RDP but certainly not two. If I use
> an RDP license for my development server then how do I use the
> documentation piece on my production server? My development server will
> always differ from production as I develop new workflow and so forth so
> documenting the dev server won't be entirely useful for me.
>
>
> -Rick
>
> -----Original Message-----
> From: Bradford Bingel [mailto:bing@ITM3.COM]
> Sent: Monday, August 30, 2004 6:51 PM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> **
> Y'all posted some interesting comments and questions
> that really should be addressed:
>
> Christopher S., I feel your pain. I too was a fan of
> MasterMigrator's licensing plan because it let you dynamically designate
> the source and destination server, from a single licensed administrative
> console. That was a far improvement over Remedy Migrator licensing that
> forced you to purchase "sticky" licenses for each Remedy server.
> However, licensing MasterARSuite the same way was -- to be blunt -- a
> pain in the rear because most customers had to purchase a separate MARS
> license for each developer. I'd suggest that Developer Plus licensing
> makes more sense and is actually more affordable. Consider a scenario
> where a Remedy shop has two Remedy servers (one for development/test,
> one for production) and five developers. With the old MARS licensing
> you licensed the developer, and that's potentially five MARS licenses or
> nearly $27,000; with Remedy Developer Plus you license the
> development/test server and provide tools to as many developers as you
> wish, so that's one license for less than $9,000. What's not to like
> about that?
>
> Garron, you got it right. Buy one Remedy Developer Plus
> license for your development server, and let all of your developers use
> it.
>
>
> And Rick C's comments seem to be the norm. Remedy
> Developer Plus appears to offer more features and run better than
> MasterARSuite.
>
> Rick W., be aware that Remedy Developer Plus is most
> definitely not a repackaged version of Application Explorer. As
> mentioned before, Remedy Developer Plus incorporates the best features
> from the MasterARSuite's MasterAnalyzer, MasterDocumentor and
> MasterNavigator components, along with selected features from
> Application Explorer. (MasterEditor's features were NOT included since
> macros were eliminated in AR System 5.x and they are no longer a
> recommended practice.) So essentially it's an updated version of
> MasterARSuite with Application Explorer as well, plus a few Migrator
> features. List price is $8,950, same as MasterARSuite Development
> Edition. Add-on licenses are half-price, or $4,475, also the same as
> MasterARSuite Development Edition.
>
> So to summarize, that's:
>
> - More features than MasterARSuite
> - Same price as MasterARSuite
> - Better licensing model than MasterARSuite
>
> Also, please bear in mind:
>
> - Remedy Developer Plus 6.0 requires the Remedy
> Administrator 6.0.1, Remedy Administrator patch 1345 (or later) and Java
> Runtime Environment (JRE) 1.4.2. Also, plan on using a screen
> resolution of 1024x768 or higher.
>
> - Remedy Developer Plus 6.0 will work with AR System
> 5.1.2 servers. Just install Developer Plus 6.0 and Administrator 6.0.1
> (with patch 1345 or later) in a separate directory from Administrator
> 5.1.2. And remember to avoid making changes to 5.1.2 forms and workflow
> using Developer Plus 6.0 or Administrator 6.0.1.
>
> And finally, please remember:
>
> - In conjunction with the release of Developer Plus,
> Remedy also announced that MasterARSuite is no longer available.
> Technical support will continue through March 31, 2005. The good news
> is that current owners of MasterARSuite (Development edition or
> Essentials edition) are eligible for a free upgrade to Developer Plus.
>
> - Contrary to rumor, Migrator and MasterMigrator are
> not part of Developer Plus. However, like MasterARSuite, MasterMigrator
> Plus has also been discontinued and technical support will continue
> through March 31, 2005. Similarly, current owners of MasterMigrator
> Plus are eligible for a free upgrade to Remedy Migrator.
>
> Did that answer everyone's questions?
>
> -- Bing
>
>
> Bradford Bingel ("Bing")
> ITM3 California
> http://www.itm3.com/
> bing@itm3.com (email)
> 925-260-6394 (mobile)
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Rick Westbrock
> Sent: Monday, August 30, 2004 2:43 PM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> **
> If what I have seen so far is correct the new Developer
> Plus is very similar to Application Explorer (which I used and enjoyed
> for many months). IMHO it isn't worth $9K however, unless there are a
> lot more features than what I saw in the AE beta.
>
>
> -Rick
>
>
> -----Original Message-----
> From: Rick Cook [mailto:rcook@DENALIAI.COM]
> Sent: Monday, August 30, 2004 11:58 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> **
> ...and RDP works WAY more solidly than ITM ever
> did. Faster, doesn't crash, more powerful, etc. It's like the
> difference between running a VB script and a C++ program in speed. If
> you willingly even considered paying the money for ITM, pay it for RDP.
>
> Rick
>
>
>
> From: Christie, Garron
> Sent: Mon 8/30/2004 10:04 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> It is for individual developers, but now you
> only have to pay one arm and a
> leg instead of an arm and a leg from each
> developer. I don't know if you
> took a look at Master ARSuite from IT Masters,
> but if you think Remedy is
> proud of Developer Plus, you should have seen
> how proud IT Masters was of
> their software:-)
>
> Garron Christie
>
> -----Original Message-----
> From: Duchene, William H - Eagan, MN -
> Contractor
> [mailto:William.H.Duchene@USPS.GOV]
> Sent: Monday, August 30, 2004 10:50 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> Maybe I am reading too much into things these
> days, but with a name like
> "Developer Plus" one may be lead to conclude
> that the application was
> designed for - let me think hard - individual
> developers to take advantage
> of.
>
> My bad.
>
> -----Original Message-----
> From: owner-arslist@arslist.org
> [mailto:owner-arslist@arslist.org] On Behalf
> Of Joe DeSouza
> Sent: Monday, August 30, 2004 11:31 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
> I second that... shouldnt think it will cost an
> arm and leg though, they
> should price it nicely if they want a good
> mileage on it...
>
> Joe
>
> --- Rick Cook wrote:
>
> > Can't answer that one, but I used it in Beta,
> and (IMHO) it's worth
> whatever it
> > costs.
> >
> > Rick
> >
> >
> >
> > From: Duchene, William H - Eagan, MN -
> Contractor
> > Sent: Mon 8/30/2004 8:32 AM
> > To: ARSLIST@ARSLIST.ORG
> > Subject: Re: Remedy Developer Plus
> >
> >
> > Emphasis on the last question - How much does
> it cost?
> >
> >
> > -----Original Message-----
> > From: owner-arslist@arslist.org
> [mailto:owner-arslist@arslist.org] On
> > Behalf Of Mark Milke
> > Sent: Monday, August 30, 2004 10:09 AM
> > To: ARSLIST@ARSLIST.ORG
> > Subject: Remedy Developer Plus
> >
> > Hi!
> >
> > Is there a Demo Version of the Remedy
> Developer Plus? If yes, where
> can
> > I
> > download it? Did someone use it already? Is it
> any good? How much does
> > it cost?
> >
> >
> > Thanks
> > Mark
> >
> >
>
>
> >
> > UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org
> > (Support: mailto:support@arslist.org ) ARSList
> is hosted by QMX
> SUPPORT
> > SERVICES at www.QMXS.com
> >
> >
>
>
>
>
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support: mailto:support@arslist.org ) ARSList is
> hosted by QMX SUPPORT SERVICES at www.QMXS.com This posting was
> submitted via the Web interface
>
>
>
>
>
>
>
> **********************************************************************
> This email is intended only for the use of the individual or entity
> named above and may contain information that is confidential and
> privileged. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this Email is strictly prohibited. When addressed to our clients, any opinions or advice contained in this Email are subject to the terms and conditions expressed in the governing KPMG client engagement letter. If you have received this Email in error, please notify us immediately by return email or telephone +61 2 93357000 and destroy the original message. Thank You.
> **********************************************************************M
>
>
>
>

To all

You wouldn't necessarily need to use the RDP on the production machine,
there is possibly more need for it on a UAT machine. If there are any sort
of operational standards in place you wouldn't be making changes to
production until it's been through dev/uat and therefore why would you want
the tool licensed for production.

I agree you may want it for a uat machine, because you may want to
investigate a fault/bug during uat on the uat machine rather than the dev
machine, but you could do without it.

If you used a combination of database backups you could do with only the dev
machine license, a little more tricky and complicated to put into practise
though. You could even use the database backup swapping scenario to produce
a cost benefit analysis for management to get the licenses for all the
machines in the first place.

Just my tuppence

Robert

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Ilidio da Silva
Sent: 01 September 2004 14:51
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Developer Plus


Matt,
Yes. I always suggest to my costumers to implment such configuration:
Prod, Test (a staging from prod), dev and training servers.
60% of them accept (or are able to).
Not so easy to use RDP with one license, then...;-)

Ilidio
SILOGIS



Watson, Matthew (Melbourne) icrit:

> On the server setup - do most people on the list use a two server setup
> (one dev/test server, one prod server)?
>
> We have a development server, staging/testing server, and also a
> separate training server. This allows us to develop, test & train
> without conflict or delay. If a tester discovers a UAT issue, they can
> keep testing whilst we develop fixes on our dev server. It doesn't
> matter if we have to break code to fix the issue, because only
> developers access the dev server.
>
> Do other people have this kind of setup?
>
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Bradford Bingel
> Sent: Wednesday, September 01, 2004 3:48 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> **
> No worries, Rick. In fact, you're wise to exercise caution
> regarding any new "development tool" (Remedy or otherwise).
>
> Offhand I'd suggest considering only one Develop Plus license,
> for your development server. (Suspect you'll be using the analytical
> features primarily on the development server, not the production
> server.) If your development server acts as a "staging" environment for
> the production server, then it's easy to document everything from the
> development server after the update application build passes acceptance
> testing, but before it's transferred to the production environment. If
> your development server does not act as a "staging" environment for the
> production server (though I would be confused as to why you'd want to do
> it that way), then you can always export def files and sample data from
> the production server back to the development server, and run the
> Developer Plus analytics. Either way, you only need one Developer Plus
> license, on the development server.
>
> Did I miss anything?
>
> -- Bing
>
>
> Bradford Bingel ("Bing")
> ITM3 California
> http://www.itm3.com/
> bing@itm3.com (email)
> 925-260-6394 (mobile)
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Rick Westbrock
> Sent: Tuesday, August 31, 2004 8:59 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> **
> Thanks for the clarification. After checking out the info about
> RDP on the Remedy site the screenshots looked so similar to AE that I
> made an assumption based on that info. I'm glad that it will be a more
> robust product.
>
> One question I have is how the licensing model works when you
> have a development server and a production server. I might be able to
> swing the budget for one license of RDP but certainly not two. If I use
> an RDP license for my development server then how do I use the
> documentation piece on my production server? My development server will
> always differ from production as I develop new workflow and so forth so
> documenting the dev server won't be entirely useful for me.
>
>
> -Rick
>
> -----Original Message-----
> From: Bradford Bingel [mailto:bing@ITM3.COM]
> Sent: Monday, August 30, 2004 6:51 PM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> **
> Y'all posted some interesting comments and questions
> that really should be addressed:
>
> Christopher S., I feel your pain. I too was a fan of
> MasterMigrator's licensing plan because it let you dynamically designate
> the source and destination server, from a single licensed administrative
> console. That was a far improvement over Remedy Migrator licensing that
> forced you to purchase "sticky" licenses for each Remedy server.
> However, licensing MasterARSuite the same way was -- to be blunt -- a
> pain in the rear because most customers had to purchase a separate MARS
> license for each developer. I'd suggest that Developer Plus licensing
> makes more sense and is actually more affordable. Consider a scenario
> where a Remedy shop has two Remedy servers (one for development/test,
> one for production) and five developers. With the old MARS licensing
> you licensed the developer, and that's potentially five MARS licenses or
> nearly $27,000; with Remedy Developer Plus you license the
> development/test server and provide tools to as many developers as you
> wish, so that's one license for less than $9,000. What's not to like
> about that?
>
> Garron, you got it right. Buy one Remedy Developer Plus
> license for your development server, and let all of your developers use
> it.
>
>
> And Rick C's comments seem to be the norm. Remedy
> Developer Plus appears to offer more features and run better than
> MasterARSuite.
>
> Rick W., be aware that Remedy Developer Plus is most
> definitely not a repackaged version of Application Explorer. As
> mentioned before, Remedy Developer Plus incorporates the best features
> from the MasterARSuite's MasterAnalyzer, MasterDocumentor and
> MasterNavigator components, along with selected features from
> Application Explorer. (MasterEditor's features were NOT included since
> macros were eliminated in AR System 5.x and they are no longer a
> recommended practice.) So essentially it's an updated version of
> MasterARSuite with Application Explorer as well, plus a few Migrator
> features. List price is $8,950, same as MasterARSuite Development
> Edition. Add-on licenses are half-price, or $4,475, also the same as
> MasterARSuite Development Edition.
>
> So to summarize, that's:
>
> - More features than MasterARSuite
> - Same price as MasterARSuite
> - Better licensing model than MasterARSuite
>
> Also, please bear in mind:
>
> - Remedy Developer Plus 6.0 requires the Remedy
> Administrator 6.0.1, Remedy Administrator patch 1345 (or later) and Java
> Runtime Environment (JRE) 1.4.2. Also, plan on using a screen
> resolution of 1024x768 or higher.
>
> - Remedy Developer Plus 6.0 will work with AR System
> 5.1.2 servers. Just install Developer Plus 6.0 and Administrator 6.0.1
> (with patch 1345 or later) in a separate directory from Administrator
> 5.1.2. And remember to avoid making changes to 5.1.2 forms and workflow
> using Developer Plus 6.0 or Administrator 6.0.1.
>
> And finally, please remember:
>
> - In conjunction with the release of Developer Plus,
> Remedy also announced that MasterARSuite is no longer available.
> Technical support will continue through March 31, 2005. The good news
> is that current owners of MasterARSuite (Development edition or
> Essentials edition) are eligible for a free upgrade to Developer Plus.
>
> - Contrary to rumor, Migrator and MasterMigrator are
> not part of Developer Plus. However, like MasterARSuite, MasterMigrator
> Plus has also been discontinued and technical support will continue
> through March 31, 2005. Similarly, current owners of MasterMigrator
> Plus are eligible for a free upgrade to Remedy Migrator.
>
> Did that answer everyone's questions?
>
> -- Bing
>
>
> Bradford Bingel ("Bing")
> ITM3 California
> http://www.itm3.com/
> bing@itm3.com (email)
> 925-260-6394 (mobile)
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Rick Westbrock
> Sent: Monday, August 30, 2004 2:43 PM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> **
> If what I have seen so far is correct the new Developer
> Plus is very similar to Application Explorer (which I used and enjoyed
> for many months). IMHO it isn't worth $9K however, unless there are a
> lot more features than what I saw in the AE beta.
>
>
> -Rick
>
>
> -----Original Message-----
> From: Rick Cook [mailto:rcook@DENALIAI.COM]
> Sent: Monday, August 30, 2004 11:58 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> **
> ...and RDP works WAY more solidly than ITM ever
> did. Faster, doesn't crash, more powerful, etc. It's like the
> difference between running a VB script and a C++ program in speed. If
> you willingly even considered paying the money for ITM, pay it for RDP.
>
> Rick
>
>
>
> From: Christie, Garron
> Sent: Mon 8/30/2004 10:04 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> It is for individual developers, but now you
> only have to pay one arm and a
> leg instead of an arm and a leg from each
> developer. I don't know if you
> took a look at Master ARSuite from IT Masters,
> but if you think Remedy is
> proud of Developer Plus, you should have seen
> how proud IT Masters was of
> their software:-)
>
> Garron Christie
>
> -----Original Message-----
> From: Duchene, William H - Eagan, MN -
> Contractor
> [mailto:William.H.Duchene@USPS.GOV]
> Sent: Monday, August 30, 2004 10:50 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
>
> Maybe I am reading too much into things these
> days, but with a name like
> "Developer Plus" one may be lead to conclude
> that the application was
> designed for - let me think hard - individual
> developers to take advantage
> of.
>
> My bad.
>
> -----Original Message-----
> From: owner-arslist@arslist.org
> [mailto:owner-arslist@arslist.org] On Behalf
> Of Joe DeSouza
> Sent: Monday, August 30, 2004 11:31 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Developer Plus
>
> I second that... shouldnt think it will cost an
> arm and leg though, they
> should price it nicely if they want a good
> mileage on it...
>
> Joe
>
> --- Rick Cook wrote:
>
> > Can't answer that one, but I used it in Beta,
> and (IMHO) it's worth
> whatever it
> > costs.
> >
> > Rick
> >
> >
> >
> > From: Duchene, William H - Eagan, MN -
> Contractor
> > Sent: Mon 8/30/2004 8:32 AM
> > To: ARSLIST@ARSLIST.ORG
> > Subject: Re: Remedy Developer Plus
> >
> >
> > Emphasis on the last question - How much does
> it cost?
> >
> >
> > -----Original Message-----
> > From: owner-arslist@arslist.org
> [mailto:owner-arslist@arslist.org] On
> > Behalf Of Mark Milke
> > Sent: Monday, August 30, 2004 10:09 AM
> > To: ARSLIST@ARSLIST.ORG
> > Subject: Remedy Developer Plus
> >
> > Hi!
> >
> > Is there a Demo Version of the Remedy
> Developer Plus? If yes, where
> can
> > I
> > download it? Did someone use it already? Is it
> any good? How much does
> > it cost?
> >
> >
> > Thanks
> > Mark
> >
> >
>
>
> >
> > UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org
> > (Support: mailto:support@arslist.org ) ARSList
> is hosted by QMX
> SUPPORT
> > SERVICES at www.QMXS.com
> >
> >
>
>
>
>
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support: mailto:support@arslist.org ) ARSList is
> hosted by QMX SUPPORT SERVICES at www.QMXS.com This posting was
> submitted via the Web interface
>
>
>
>
>
>
>
> **********************************************************************
> This email is intended only for the use of the individual or entity
> named above and may contain information that is confidential and
> privileged. If you are not the intended recipient, you are hereby notified
that any dissemination, distribution or copying of this Email is strictly
prohibited. When addressed to our clients, any opinions or advice contained
in this Email are subject to the terms and conditions expressed in the
governing KPMG client engagement letter. If you have received this Email in
error, please notify us immediately by return email or telephone +61 2
93357000 and destroy the original message. Thank You.
> **********************************************************************M
>
>
>


> UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
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