Topic Options
Rate This Topic
#94101 - 01/01/04 03:32 AM Re: Remedy Wireless - Java error
Jarl Groneng Offline
enthusiast

Registered: 03/10/05
Posts: 2371
Seems like LDLIBRARYPATH is not set correctly. Should point to the ...WEB-INF/lib directory.

--
Jarl


> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Kirk
> Sent: 31. desember 2003 23:29
> To: ARSLIST@ARSLIST.ORG
> Subject: Remedy Wireless - Java error
>
>
> I've installed Remedy Wireless 5.01 on a Solaris based system.
>
> Already had AR 5.1 server and the Mid-tier running fine.
>
> The Wireless install was quite straight forward with no
> errors noted and
> default as well.
>
> When I try to run the arwrls.jsp or the login.jsp from a WAP
> enabled cell
> phone I can connect to the web server running the Mid-tier
> and Wireless
> but I get an INTERNAL SERVER error (500).
>
> If I hit the same files from an IE browser I get the following more
> detailed error (same as the NewAtlanta servlet error log shows):
>
> --------------------------------------------------------------
> ----------
> Error. The server encountered an unexpected condition which
> prevented it
> from fulfilling the request.
>
> java.lang.NoClassDefFoundError
> at pagecompile.apps.C.arwrls.arwrlsxjsp.jspService
> (arwrlsxjsp.java:29)
> at com.newatlanta.servletexec.JSP10HttpJspPage.service
> (JSP10HttpJspPage.java:41)
> at com.newatlanta.servletexec.JSP10Servlet.service
> (JSP10Servlet.java:744)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
> at com.newatlanta.servletexec.ServletExec.CallServletService
> (ServletExec.java:1650)
> at com.newatlanta.servletexec.SERequestDispatcher.forwardServlet
> (SERequestDispatcher.java:274)
> at com.newatlanta.servletexec.SERequestDispatcher.forward
> (SERequestDispatcher.java:191)
> at com.newatlanta.servletexec.ApplicationInfo.processApplRequest
> (ApplicationInfo.java:1173)
> at com.newatlanta.servletexec.ServerHostInfo.processApplRequest
> (ServerHostInfo.java:941)
> at com.newatlanta.servletexec.ServletExec.ProcessRequest
> (ServletExec.java:1206)
> at com.newatlanta.servletexec.ServletExec.ProcessRequest
> (ServletExec.java:1056)
> at
> com.newatlanta.servletexec.ServletExecService.processServletRequest
> (ServletExecService.java:165)
> at com.newatlanta.servletexec.ServletExecService.Run
> (ServletExecService.java:197)
> at com.newatlanta.servletexec.HttpServerRequest.run
> (HttpServerRequest.java:106)
> ----------------------------------------------------------------------
>
> Does anyone know what this means and/or what to start checking?
>
> I've rebooted both the AR server and the web server and
> re-tried with the
> same result.
>
> Both AR and the Mid-tier apps still work fine.
>
> Thx,
> Kirk
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support: mailto:support@arslist.org )
> ARSList is hosted by QMX SUPPORT SERVICES at www.QMXS.com
>




Top
#94102 - 01/01/04 09:04 AM Re: Remedy Wireless - Java error [Re: meadowss]
kirk_cassady Offline
newbie

Registered: 03/11/04
Posts: 24
I thought of this actually and added it to the StartServletExec startup script before this mail and restarted the ServletExec process and Apache as well with no difference.

Is this the only script it would need to be in?

Thx,
Kirk

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Jarl Groneng
Sent: Thu 1/1/2004 10:32 AM
To: ARSLIST@ARSLIST.ORG
Cc:
Subject: Re: Remedy Wireless - Java error



Seems like LDLIBRARYPATH is not set correctly. Should point to the ...WEB-INF/lib directory.

--
Jarl


> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Kirk
> Sent: 31. desember 2003 23:29
> To: ARSLIST@ARSLIST.ORG
> Subject: Remedy Wireless - Java error
>
>
> I've installed Remedy Wireless 5.01 on a Solaris based system.
>
> Already had AR 5.1 server and the Mid-tier running fine.
>
> The Wireless install was quite straight forward with no
> errors noted and
> default as well.
>
> When I try to run the arwrls.jsp or the login.jsp from a WAP
> enabled cell
> phone I can connect to the web server running the Mid-tier
> and Wireless
> but I get an INTERNAL SERVER error (500).
>
> If I hit the same files from an IE browser I get the following more
> detailed error (same as the NewAtlanta servlet error log shows):
>
> --------------------------------------------------------------
> ----------
> Error. The server encountered an unexpected condition which
> prevented it
> from fulfilling the request.
>
> java.lang.NoClassDefFoundError
> at pagecompile.apps.C.arwrls.arwrlsxjsp.jspService
> (arwrlsxjsp.java:29)
> at com.newatlanta.servletexec.JSP10HttpJspPage.service
> (JSP10HttpJspPage.java:41)
> at com.newatlanta.servletexec.JSP10Servlet.service
> (JSP10Servlet.java:744)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
> at com.newatlanta.servletexec.ServletExec.CallServletService
> (ServletExec.java:1650)
> at com.newatlanta.servletexec.SERequestDispatcher.forwardServlet
> (SERequestDispatcher.java:274)
> at com.newatlanta.servletexec.SERequestDispatcher.forward
> (SERequestDispatcher.java:191)
> at com.newatlanta.servletexec.ApplicationInfo.processApplRequest
> (ApplicationInfo.java:1173)
> at com.newatlanta.servletexec.ServerHostInfo.processApplRequest
> (ServerHostInfo.java:941)
> at com.newatlanta.servletexec.ServletExec.ProcessRequest
> (ServletExec.java:1206)
> at com.newatlanta.servletexec.ServletExec.ProcessRequest
> (ServletExec.java:1056)
> at
> com.newatlanta.servletexec.ServletExecService.processServletRequest
> (ServletExecService.java:165)
> at com.newatlanta.servletexec.ServletExecService.Run
> (ServletExecService.java:197)
> at com.newatlanta.servletexec.HttpServerRequest.run
> (HttpServerRequest.java:106)
> ----------------------------------------------------------------------
>
> Does anyone know what this means and/or what to start checking?
>
> I've rebooted both the AR server and the web server and
> re-tried with the
> same result.
>
> Both AR and the Mid-tier apps still work fine.
>
> Thx,
> Kirk
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support: mailto:support@arslist.org )
> ARSList is hosted by QMX SUPPORT SERVICES at www.QMXS.com
>






Top


Moderator:  Matt Reinfeldt