I've installed Remedy Wireless 5.01 on a Solaris based system.

Already had AR 5.1 server and the Mid-tier running fine.

The Wireless install was quite straight forward with no errors noted and
default as well.

When I try to run the arwrls.jsp or the login.jsp from a WAP enabled cell
phone I can connect to the web server running the Mid-tier and Wireless
but I get an INTERNAL SERVER error (500).

If I hit the same files from an IE browser I get the following more
detailed error (same as the NewAtlanta servlet error log shows):

------------------------------------------------------------------------
Error. The server encountered an unexpected condition which prevented it
from fulfilling the request.

java.lang.NoClassDefFoundError
at pagecompile.apps.C.arwrls.arwrlsxjsp.jspService
(arwrlsxjsp.java:29)
at com.newatlanta.servletexec.JSP10HttpJspPage.service
(JSP10HttpJspPage.java:41)
at com.newatlanta.servletexec.JSP10Servlet.service
(JSP10Servlet.java:744)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.newatlanta.servletexec.ServletExec.CallServletService
(ServletExec.java:1650)
at com.newatlanta.servletexec.SERequestDispatcher.forwardServlet
(SERequestDispatcher.java:274)
at com.newatlanta.servletexec.SERequestDispatcher.forward
(SERequestDispatcher.java:191)
at com.newatlanta.servletexec.ApplicationInfo.processApplRequest
(ApplicationInfo.java:1173)
at com.newatlanta.servletexec.ServerHostInfo.processApplRequest
(ServerHostInfo.java:941)
at com.newatlanta.servletexec.ServletExec.ProcessRequest
(ServletExec.java:1206)
at com.newatlanta.servletexec.ServletExec.ProcessRequest
(ServletExec.java:1056)
at
com.newatlanta.servletexec.ServletExecService.processServletRequest
(ServletExecService.java:165)
at com.newatlanta.servletexec.ServletExecService.Run
(ServletExecService.java:197)
at com.newatlanta.servletexec.HttpServerRequest.run
(HttpServerRequest.java:106)
----------------------------------------------------------------------

Does anyone know what this means and/or what to start checking?

I've rebooted both the AR server and the web server and re-tried with the
same result.

Both AR and the Mid-tier apps still work fine.

Thx,
Kirk