Hello guys
I am just a beginner with Remedy.
Adding to this thread, can anyone provide suggestions on how to redirect the user back to the login page if login fails. Remedy I believe uses a LoginServlet to dispay the following error message.
"
The following error(s) occurred while trying to process your request:
ARERR [329]
Invalid password for an existing user
"
How to get around with this and go to the login page again.
Any help on this.
Regards
Sachin
-----Original Message-----
From: Reinfeldt, Matt [mailto:Matt.Reinfeldt@USCELLULAR.COM]
Sent: Wednesday, October 15, 2003 2:09 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Help Please!! Problems with Customized LOGIN.JSP
glad that helped! I know I saw the information in a presentation at RUG
this last year... and also had it verified by Support a month ago or so....
Take care!
Matt
-----Original Message-----
From: Erich Vaughn [mailto:erichvaughn@HOTMAIL.COM]
Sent: Tuesday, October 14, 2003 2:56 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Help Please!! Problems with Customized LOGIN.JSP
Matt:
That did the trick! I just included the logincommon.jsp and it works now
like a champ! Why isn't that in the documentation, I wonder?
Thanks again,
Erich
>From: matt.black@verizon.com
>To: erichvaughn@HOTMAIL.COM
>Subject: Re: Help Please!! Problems with Customized LOGIN.JSP
>Date: Tue, 14 Oct 2003 14:59:23 -0400
>
>
>Doh... let me try that again... I posted something to arslist on a
>different thread... I hate it when I do that.
>
>I have a simple "login.jsp" as a sample.
>
> Basically there are some "other files" that are reference in the jsp
>code. When you move the login.jsp you need to tell the jsp where to get
>those files. If you compare this file with the default login.jsp I think
>you will see what I mean.
>
>(See attached file: loginmine.jsp)
>
>HTH some.
>
>--
>Carey Matthew Black
>Remedy Skilled Professional (RSP)
>ARS = Action Request System(Remedy)
>
>Solution = People + Process + Tools
>Fast, Accurate, Cheap.... Pick two.
>Never ascribe to malice, that which can be explained by incompetence.
>
>
>
> "Erich Vaughn"
>
>ARSLIST@ARSLIST.ORG
> MAIL.COM> cc:
> Sent by: "Action Subject: Help Please!!
>Problems with Customized LOGIN.JSP
> Request System
> discussion
> list(ARSList)"
>
> ORG>
>
>
> 10/14/2003 12:56
> PM
> Please respond to
> arslist
>
>
>
>
>
>
>Hello, I'm having problems showing a customized LOGIN.JSP file. I need to
>get this app up and running in a hurry but I can't use the generic
>LOGIN.JSP
>file in the SHARED folder, and I can't get Midtier to recognize the
>customize LOGIN.JSP that I've included as a support file.
>
>Here's what I've done. Please let me know if I've missed a step. I
>customized the LOGIN.JSP. All I did was change the image...nothing else.
>I
>saved the new LOGIN.JSP to my desktop. I opened my application in the
>ADMIN
>tool and added the new LOGIN.JSP file as a support file. I saved the
>application. I went to Midtier and deployed the application. When I drill
>down to the application's folder on the Midtier, I see the LOGIN.JSP file
>in
>there. When I try to pull up the application in the browser, however, I
>get
>HTTP 500 Internal Server Error - The page cannot be displayed. If I delete
>the new LOGIN.JSP file from the application, save it again, and re-deploy,
>the app comes up fine by using the LOGIN.JSP in the SHARED folder.
>
>What gives? Can anyone help me out?
>
>ARS 5.0.1
>Midtier 5.0.1 Patch 1195
>Microsoft SQL 7
>All servers running Windows 2000 Server
>
>
>Never get a busy signal because you are always connected with high-speed
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>https://broadband.msn.com
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>
><< loginmine.jsp >>
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