**

Brian;

I applaud Pat Zandi's "out-of-the-box" thinking, but I also very much agree with your support of a demo license - there really are some of us who play/work with stuff, and learn a lot in the process.

So, let's keep thinking and see what other alternatives can be suggested to Remedy/BMC. (Maybe 2000 records should be reduced to 200).

Tom Griggs
Bridgeport Hospital, CT

-----Original Message-----
From: Brian Goralczyk [SMTP:Brian.Goralczyk@VERIZONWIRELESS.COM]
Sent: Tuesday, September 02, 2003 2:22 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT: "Demo" or "Unlicensed" Illegal as dev environme nt?

**
Patrick,

While I do agree that companies should pay for their development systems, I myself have learned alot of what I know about remedy, simply because I was able to have a "DEMO" license at home. I don't use it for work, I use it to play around and test ideas, and learn more about what can be done with Remedy. To lock people like me out would in the long term hurt the ARS support system because you will find a lot of people might not get the chance to bring new knowledge to the group.


FTR, my company, has two dev servers for our production server. And they are licensed as such.

Brian Goralczyk
Verizon Wireless
5175 Emerald Parkway
Dublin, OH 43017
p. 614.560.8867
f. 614.560.8798
m. 614.203.8866

-----Original Message-----
From: Zandi Patrick S TSgt AFRL/IFOSS [ mailto:Patrick.Zandi@RL.AF.MIL]
Sent: Tuesday, September 02, 2003 1:56 PM
To: ARSLIST@ARSLIST.ORG
Subject: [ARSLIST] OT: "Demo" or "Unlicensed" Illegal as dev environment?


**
What I would Love to see is little Different in cost for this as well. (NO Whining OT: is in the Subject line !)

1. I think the Demo Licenses should not just be limited to 2000 per form, but to Development of 2 Forms MAX (Additional) and 10 changes per form. This is a Demo only.

a. It should be Keyed by Remedy, and when the Key is activated, you have 70 days till Expiration.
b. Why am I being so Strict. Simple: I am paying for a DEV Server and paying the Fee's, You are not !
2. The DEV License should be set Something like the following.
a. You receive Whatever you have already on your Production Server (Completely) on you Dev Server (Flash,FTS,Mid-Tier, Change, Whatever) for one Fixed Price. 1/2 a Production ARS Server Only.

b. You do continue to Maint Fee's, However they are 1/3 Off the Production Cost.
c. You also Are only Allowed to have Licenses of 3 or 10 (for bigger Admin Groups) for Admin's. No More than 10 Users per Server can EVER connect to it.

Why? Cause you could just buy an Dev Server and use it for an Prod System. This is just An Idea - I can Hear the Folk Who want to LOAD test the Server.

If you need a Server that big then you need a Cluster anyways - Just add another Box if the Cluster is not big enough.


Now I maybe sounding a little on the Remedy Side of the Wall.. I would say instead ..
I am sounding more like a Customer who wants to Keep Remedy Around type.


-----Original Message-----
From: Bradford Bingel [ mailto:bing@ITM3.COM]
Sent: Tuesday, September 02, 2003 1:01 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: "Demo" or "Unlicensed" Illegal as dev environment?


**
Some clarity on this issue:

- "Demo" licenses are limited to 2,000 records and typically have a limited life (90 days or less)
- "Development" licenses are full production licenses (unlimited records, unlimited life) for use in a non-production environment


Strictly speaking, "demo" licenses are for evaluation purposes only -- if they're being used in an ongoing development or production environment, then yes, you are violating your Remedy software license agreement.


However, "development" licenses are an entirely different matter, as they're intended to be used in an ongoing development environment.


Also, "development" licenses typically cost half of a production license (though full annual maintenance fees still apply). Large Remedy customers ($250K or more invested) should ask for a complimentary development license (and be aware that annual maintenance fees will still apply).


Please contact me directly if you have any questions or believe any of this information is incorrect.

-- Bing


Bradford Bingel ("Bing")
ITM3 - San Francisco Bay Area
bing@itm3.com (email)
925-260-6394 (mobile)

-----Original Message-----
From: Action Request System discussion list(ARSList) [ mailto:ARSLIST@ARSLIST.ORG] On Behalf Of John Schtinko
Sent: Friday, August 29, 2003 6:28 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: "Demo" or "Unlicensed" Illegal as dev environment?


**
Yes, the Demo/Unlicensed server, with the 2000 record limitation and 3 fixed license is what we have been using as a development license and is exactly what the sales rep says is illegal by using. He says that since we are currently using Remedy in production, that the 'Demo' license is for using on a trial/evaluation basis. Now that we are using Remedy, the evaluation period is over and we are required to stop using the unlicensed server. Now my company wants to shut down the dev environment completely to avoid any legal issues (which is really going to cause me problems).

BTW, this is a rep from BMC that we are talking with...not in Cali w/Remedy. I guess BMC reps are beginning to assume other Remedy duties?

-John

-----Original Message-----

From: Mark Howard [ mailto:mhoward@REACHAPPS.COM]

Sent: August 28, 2003 08:15 PM

To: ARSLIST@ARSLIST.ORG

Subject: Re: "Demo" or "Unlicensed" Illegal as dev environment?



the development license is 1/2 the cost of your original license.

the only thing you are allowed to run without a license is ARServer, as it comes with the one user. only thing about that is, you can't have more than 2000 records on any form at one time. so a server for development without any other modules is perfectly legal if you stay below the 2000 records mark. otherwise you are in an illegal format.



thx,

mark

-----Original Message-----

From: Rick Cook [ mailto:rcook@DENALIAI.COM]

Sent: Thu 8/28/2003 3:41 PM

To: ARSLIST@ARSLIST.ORG

Cc:

Subject: Re: "Demo" or "Unlicensed" Illegal as dev environment?





Good question, that last - I'd be asking it to my sales rep.



Rick



-----Original Message-----

From: John Schtinko [ mailto:jschtinko@YAHOO.COM]

Sent: Thu 8/28/2003 1:14 PM

To: ARSLIST@ARSLIST.ORG

Cc:

Subject: "Demo" or "Unlicensed" Illegal as dev environment?







We currently have a paid-for production Remedy environment and are using an 'Unlicensed' Remedy server on a different box we are using for development.



We have recently been told by our Remedy sales rep that this setup is illegal per their licensing agreements and that we have to shut the box down immediately.



I had no idea this was the case and have been running in this environment for a long time. I know for a fact that there are other companies out there with the same setup. Does anyone know that this setup is definitely not within the licensing agreements, and if so, can show me where it states it is not legal?



Thanks,



John















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