Just in case you have not seen already. Might be interesting.

http://www.remedy.com/customers/devcommunity/ARAppExplorer.htm


.........................................................
Mit freundlichem Gru? / kind regards
Robert Kern
Siemens VDO Automotive AG
Customer Services
Sodener Str. 9
65824 Schwalbach
Tel. +49 6196 87 2546
Mob. +49 170 8522 515
Fax. +49 6196 87 79 2546
E-Mail: kernrobert@siemens.com

A nightmare to run if you have several versions of java running ;)

JRE 1.3.108 was the one working for me...

Regards,
jarl

> -----Original Message-----
> From: Kern Robert (SBA) [mailto:kernrobert@SIEMENS.COM]
> Sent: 22. juli 2003 10:38
> To: ARSLIST@ARSLIST.ORG
> Subject: Remedy Application Explorer "Beta"
>
>
> Just in case you have not seen already. Might be interesting.
>
> http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> htm
>
>
>
> .........................................................
> Mit freundlichem Gru? / kind regards
> Robert Kern
> Siemens VDO Automotive AG
> Customer Services
> Sodener Str. 9
> 65824 Schwalbach
> Tel. +49 6196 87 2546
> Mob. +49 170 8522 515
> Fax. +49 6196 87 79 2546
> E-Mail: kernrobert@siemens.com
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support: mailto:support@arslist.org )
> ARSList is hosted by QMX SUPPORT SERVICES at www.QMXS.com
>

Yeah, I can't make it work on my XP Professional machine with the following
config:

* J2SE 1.4.2
* XP Professional SP 1
* Application Explorer Beta

The admin tool just crashes out as soon as I try to open it.... Anyone got
any ideas?

------------------------------------------
Stephen Earl E:searl@tiscali.com
==========================================


-----Original Message-----
From: Jarl Groneng [mailto:jarl.groneng@TELENOR.COM]
Sent: 22 July 2003 10:45
To: ARSLIST@ARSLIST.ORG
Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"


A nightmare to run if you have several versions of java running ;)

JRE 1.3.108 was the one working for me...

Regards,
jarl

> -----Original Message-----
> From: Kern Robert (SBA) [mailto:kernrobert@SIEMENS.COM]
> Sent: 22. juli 2003 10:38
> To: ARSLIST@ARSLIST.ORG
> Subject: Remedy Application Explorer "Beta"
>
>
> Just in case you have not seen already. Might be interesting.
>
> http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> htm
>
>
>
> .........................................................
> Mit freundlichem Gru? / kind regards
> Robert Kern
> Siemens VDO Automotive AG
> Customer Services
> Sodener Str. 9
> 65824 Schwalbach
> Tel. +49 6196 87 2546
> Mob. +49 170 8522 515
> Fax. +49 6196 87 79 2546
> E-Mail: kernrobert@siemens.com
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support: mailto:support@arslist.org )
> ARSList is hosted by QMX SUPPORT SERVICES at www.QMXS.com
>



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com

Try install JRE 1.3.1

Regards,
Jarl

> -----Original Message-----
> From: Stephen Earl [mailto:stephen.earl@UK.TISCALI.COM]
> Sent: 22. juli 2003 11:59
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: Remedy Application Explorer "Beta"
>
>
> Yeah, I can't make it work on my XP Professional machine with
> the following
> config:
>
> * J2SE 1.4.2
> * XP Professional SP 1
> * Application Explorer Beta
>
> The admin tool just crashes out as soon as I try to open
> it.... Anyone got
> any ideas?
>
> ------------------------------------------
> Stephen Earl E:searl@tiscali.com
> ==========================================
>
>
> -----Original Message-----
> From: Jarl Groneng [mailto:jarl.groneng@TELENOR.COM]
> Sent: 22 July 2003 10:45
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"
>
>
> A nightmare to run if you have several versions of java running ;)
>
> JRE 1.3.108 was the one working for me...
>
> Regards,
> jarl
>
> > -----Original Message-----
> > From: Kern Robert (SBA) [mailto:kernrobert@SIEMENS.COM]
> > Sent: 22. juli 2003 10:38
> > To: ARSLIST@ARSLIST.ORG
> > Subject: Remedy Application Explorer "Beta"
> >
> >
> > Just in case you have not seen already. Might be interesting.
> >
> > http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> > htm
> >
> >
> >
> > .........................................................
> > Mit freundlichem Gru? / kind regards
> > Robert Kern
> > Siemens VDO Automotive AG
> > Customer Services
> > Sodener Str. 9
> > 65824 Schwalbach
> > Tel. +49 6196 87 2546
> > Mob. +49 170 8522 515
> > Fax. +49 6196 87 79 2546
> > E-Mail: kernrobert@siemens.com
> >
> >
> >
> > UNSUBSCRIBE or access ARSList Archives at
> > http://www.ARSLIST.org (Support: mailto:support@arslist.org )
> > ARSList is hosted by QMX SUPPORT SERVICES at www.QMXS.com
> >
>
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com

mine admin crashes too.

But i made it work from command line:
java -cp "appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar"
com.remedy.visualar.VisualARMain "server name" "username" "password"

regards, pawel bahyrycz

win 2k
admin 5.1.2
----- Original Message -----
From: "Stephen Earl"
To:
Sent: Tuesday, July 22, 2003 11:59 AM
Subject: Re: Remedy Application Explorer "Beta"


Yeah, I can't make it work on my XP Professional machine with the following
config:

* J2SE 1.4.2
* XP Professional SP 1
* Application Explorer Beta

The admin tool just crashes out as soon as I try to open it.... Anyone got
any ideas?

------------------------------------------
Stephen Earl E:searl@tiscali.com
==========================================


-----Original Message-----
From: Jarl Groneng [mailto:jarl.groneng@TELENOR.COM]
Sent: 22 July 2003 10:45
To: ARSLIST@ARSLIST.ORG
Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"


A nightmare to run if you have several versions of java running ;)

JRE 1.3.108 was the one working for me...

Regards,
jarl

> -----Original Message-----
> From: Kern Robert (SBA) [mailto:kernrobert@SIEMENS.COM]
> Sent: 22. juli 2003 10:38
> To: ARSLIST@ARSLIST.ORG
> Subject: Remedy Application Explorer "Beta"
>
>
> Just in case you have not seen already. Might be interesting.
>
> http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> htm
>
>
>
> .........................................................
> Mit freundlichem Gru? / kind regards
> Robert Kern
> Siemens VDO Automotive AG
> Customer Services
> Sodener Str. 9
> 65824 Schwalbach
> Tel. +49 6196 87 2546
> Mob. +49 170 8522 515
> Fax. +49 6196 87 79 2546
> E-Mail: kernrobert@siemens.com
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support: mailto:support@arslist.org )
> ARSList is hosted by QMX SUPPORT SERVICES at www.QMXS.com
>



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com

----------------------------------------------------------------------
Klikaj!!! I skorzystaj!!! >>> http://link.interia.pl/f1739

Hmmm another failure here :-(

Exception in thread "main" java.lang.NoClassDefFoundError:
com/remedy/visualar/VisualARMain

------------------------------------------
Stephen Earl E:searl@tiscali.com
IRP Tech Authority W:www.tiscali.com
Tiscali P:+44 1908 223881
==========================================


-----Original Message-----
From: Pawel Bahyrycz [mailto:pawelbahyrycz@POCZTA.FM]
Sent: 22 July 2003 12:13
To: ARSLIST@ARSLIST.ORG
Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"


mine admin crashes too.

But i made it work from command line:
java -cp "appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar"
com.remedy.visualar.VisualARMain "server name" "username" "password"

regards, pawel bahyrycz

win 2k
admin 5.1.2
----- Original Message -----
From: "Stephen Earl"
To:
Sent: Tuesday, July 22, 2003 11:59 AM
Subject: Re: Remedy Application Explorer "Beta"


Yeah, I can't make it work on my XP Professional machine with the following
config:

* J2SE 1.4.2
* XP Professional SP 1
* Application Explorer Beta

The admin tool just crashes out as soon as I try to open it.... Anyone got
any ideas?

------------------------------------------
Stephen Earl E:searl@tiscali.com
==========================================


-----Original Message-----
From: Jarl Groneng [mailto:jarl.groneng@TELENOR.COM]
Sent: 22 July 2003 10:45
To: ARSLIST@ARSLIST.ORG
Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"


A nightmare to run if you have several versions of java running ;)

JRE 1.3.108 was the one working for me...

Regards,
jarl

> -----Original Message-----
> From: Kern Robert (SBA) [mailto:kernrobert@SIEMENS.COM]
> Sent: 22. juli 2003 10:38
> To: ARSLIST@ARSLIST.ORG
> Subject: Remedy Application Explorer "Beta"
>
>
> Just in case you have not seen already. Might be interesting.
>
> http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> htm
>
>
>
> .........................................................
> Mit freundlichem Gru? / kind regards
> Robert Kern
> Siemens VDO Automotive AG
> Customer Services
> Sodener Str. 9
> 65824 Schwalbach
> Tel. +49 6196 87 2546
> Mob. +49 170 8522 515
> Fax. +49 6196 87 79 2546
> E-Mail: kernrobert@siemens.com
>
>
>
> UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
> (Support: mailto:support@arslist.org ) ARSList is hosted by QMX
> SUPPORT SERVICES at www.QMXS.com
>



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com

----------------------------------------------------------------------
Klikaj!!! I skorzystaj!!! >>> http://link.interia.pl/f1739



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com

Hi,

I hate to be the bearer of "good" news but I installed the product yesterday
and I have not had a problem running it. It may be slow and I haven't
understood the implications of using it yet but so far it hasn't crashed on
my Windows 2000 Server.

Nyall

> -----Original Message-----
> From: Stephen Earl [mailto:stephen.earl@UK.TISCALI.COM]
> Sent: Tuesday, July 22, 2003 1:28 PM
> To: ARSLIST@arslist.org
> Subject: Re: Remedy Application Explorer "Beta"
>
>
> Hmmm another failure here :-(
>
> Exception in thread "main" java.lang.NoClassDefFoundError:
> com/remedy/visualar/VisualARMain
>
> ------------------------------------------
> Stephen Earl E:searl@tiscali.com
> IRP Tech Authority W:www.tiscali.com
> Tiscali P:+44 1908 223881
> ==========================================
>
>
> -----Original Message-----
> From: Pawel Bahyrycz [mailto:pawelbahyrycz@POCZTA.FM]
> Sent: 22 July 2003 12:13
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"
>
>
> mine admin crashes too.
>
> But i made it work from command line:
> java -cp "appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar"
> com.remedy.visualar.VisualARMain "server name" "username" "password"
>
> regards, pawel bahyrycz
>
> win 2k
> admin 5.1.2
> ----- Original Message -----
> From: "Stephen Earl"
> To:
> Sent: Tuesday, July 22, 2003 11:59 AM
> Subject: Re: Remedy Application Explorer "Beta"
>
>
> Yeah, I can't make it work on my XP Professional machine with
> the following
> config:
>
> * J2SE 1.4.2
> * XP Professional SP 1
> * Application Explorer Beta
>
> The admin tool just crashes out as soon as I try to open
> it.... Anyone got
> any ideas?
>
> ------------------------------------------
> Stephen Earl E:searl@tiscali.com
> ==========================================
>
>
> -----Original Message-----
> From: Jarl Groneng [mailto:jarl.groneng@TELENOR.COM]
> Sent: 22 July 2003 10:45
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"
>
>
> A nightmare to run if you have several versions of java running ;)
>
> JRE 1.3.108 was the one working for me...
>
> Regards,
> jarl
>
> > -----Original Message-----
> > From: Kern Robert (SBA) [mailto:kernrobert@SIEMENS.COM]
> > Sent: 22. juli 2003 10:38
> > To: ARSLIST@ARSLIST.ORG
> > Subject: Remedy Application Explorer "Beta"
> >
> >
> > Just in case you have not seen already. Might be interesting.
> >
> > http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> > htm
> >
> >
> >
> > .........................................................
> > Mit freundlichem Gru? / kind regards
> > Robert Kern
> > Siemens VDO Automotive AG
> > Customer Services
> > Sodener Str. 9
> > 65824 Schwalbach
> > Tel. +49 6196 87 2546
> > Mob. +49 170 8522 515
> > Fax. +49 6196 87 79 2546
> > E-Mail: kernrobert@siemens.com
> >
> >
> >
> > UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
> > (Support: mailto:support@arslist.org ) ARSList is hosted by QMX
> > SUPPORT SERVICES at www.QMXS.com
> >
>
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com

----------------------------------------------------------------------
Klikaj!!! I skorzystaj!!! >>> http://link.interia.pl/f1739



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
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Following and looking at the instructions.. This seems to be only a Windoze
application ?
It mentions nothing about unix. I have never installed an .EXE on a Unix
box.. Especially an install Shield application.
So am I correct in saying this is a NON player in the Unix world ?

-----Original Message-----
From: MCCAVITT Nyall [mailto:nyall.mccavitt@EUROCONTROL.INT]
Sent: Tuesday, July 22, 2003 7:57 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


Hi,

I hate to be the bearer of "good" news but I installed the product yesterday
and I have not had a problem running it. It may be slow and I haven't
understood the implications of using it yet but so far it hasn't crashed on
my Windows 2000 Server.

Nyall

> -----Original Message-----
> From: Stephen Earl [mailto:stephen.earl@UK.TISCALI.COM]
> Sent: Tuesday, July 22, 2003 1:28 PM
> To: ARSLIST@arslist.org
> Subject: Re: Remedy Application Explorer "Beta"
>
>
> Hmmm another failure here :-(
>
> Exception in thread "main" java.lang.NoClassDefFoundError:
> com/remedy/visualar/VisualARMain
>
> ------------------------------------------
> Stephen Earl E:searl@tiscali.com
> IRP Tech Authority W:www.tiscali.com
> Tiscali P:+44 1908 223881
> ==========================================
>
>
> -----Original Message-----
> From: Pawel Bahyrycz [mailto:pawelbahyrycz@POCZTA.FM]
> Sent: 22 July 2003 12:13
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"
>
>
> mine admin crashes too.
>
> But i made it work from command line:
> java -cp "appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar"
> com.remedy.visualar.VisualARMain "server name" "username" "password"
>
> regards, pawel bahyrycz
>
> win 2k
> admin 5.1.2
> ----- Original Message -----
> From: "Stephen Earl"
> To:
> Sent: Tuesday, July 22, 2003 11:59 AM
> Subject: Re: Remedy Application Explorer "Beta"
>
>
> Yeah, I can't make it work on my XP Professional machine with
> the following
> config:
>
> * J2SE 1.4.2
> * XP Professional SP 1
> * Application Explorer Beta
>
> The admin tool just crashes out as soon as I try to open
> it.... Anyone got
> any ideas?
>
> ------------------------------------------
> Stephen Earl E:searl@tiscali.com
> ==========================================
>
>
> -----Original Message-----
> From: Jarl Groneng [mailto:jarl.groneng@TELENOR.COM]
> Sent: 22 July 2003 10:45
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"
>
>
> A nightmare to run if you have several versions of java running ;)
>
> JRE 1.3.108 was the one working for me...
>
> Regards,
> jarl
>
> > -----Original Message-----
> > From: Kern Robert (SBA) [mailto:kernrobert@SIEMENS.COM]
> > Sent: 22. juli 2003 10:38
> > To: ARSLIST@ARSLIST.ORG
> > Subject: Remedy Application Explorer "Beta"
> >
> >
> > Just in case you have not seen already. Might be interesting.
> >
> > http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> > htm
> >
> >
> >
> > .........................................................
> > Mit freundlichem Gru? / kind regards
> > Robert Kern
> > Siemens VDO Automotive AG
> > Customer Services
> > Sodener Str. 9
> > 65824 Schwalbach
> > Tel. +49 6196 87 2546
> > Mob. +49 170 8522 515
> > Fax. +49 6196 87 79 2546
> > E-Mail: kernrobert@siemens.com
> >
> >
> >
> > UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
> > (Support: mailto:support@arslist.org ) ARSList is hosted by QMX
> > SUPPORT SERVICES at www.QMXS.com
> >
>
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com

----------------------------------------------------------------------
Klikaj!!! I skorzystaj!!! >>> http://link.interia.pl/f1739



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
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I completely forgot it was attached to the admintool .. Wow seems like ages
since Rug.
WOW my Brain is Getting old ! Sorry.

-----Original Message-----
From: Zandi Patrick S TSgt AFRL/IFOSS
Sent: Tuesday, July 22, 2003 8:42 AM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Remedy Application Explorer "Beta"


Following and looking at the instructions.. This seems to be only a Windoze
application ? It mentions nothing about unix. I have never installed an
.EXE on a Unix box.. Especially an install Shield application. So am I
correct in saying this is a NON player in the Unix world ?

-----Original Message-----
From: MCCAVITT Nyall [mailto:nyall.mccavitt@EUROCONTROL.INT]
Sent: Tuesday, July 22, 2003 7:57 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


Hi,

I hate to be the bearer of "good" news but I installed the product yesterday
and I have not had a problem running it. It may be slow and I haven't
understood the implications of using it yet but so far it hasn't crashed on
my Windows 2000 Server.

Nyall

> -----Original Message-----
> From: Stephen Earl [mailto:stephen.earl@UK.TISCALI.COM]
> Sent: Tuesday, July 22, 2003 1:28 PM
> To: ARSLIST@arslist.org
> Subject: Re: Remedy Application Explorer "Beta"
>
>
> Hmmm another failure here :-(
>
> Exception in thread "main" java.lang.NoClassDefFoundError:
> com/remedy/visualar/VisualARMain
>
> ------------------------------------------
> Stephen Earl E:searl@tiscali.com
> IRP Tech Authority W:www.tiscali.com
> Tiscali P:+44 1908 223881
> ==========================================
>
>
> -----Original Message-----
> From: Pawel Bahyrycz [mailto:pawelbahyrycz@POCZTA.FM]
> Sent: 22 July 2003 12:13
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"
>
>
> mine admin crashes too.
>
> But i made it work from command line:
> java -cp "appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar"
> com.remedy.visualar.VisualARMain "server name" "username" "password"
>
> regards, pawel bahyrycz
>
> win 2k
> admin 5.1.2
> ----- Original Message -----
> From: "Stephen Earl"
> To:
> Sent: Tuesday, July 22, 2003 11:59 AM
> Subject: Re: Remedy Application Explorer "Beta"
>
>
> Yeah, I can't make it work on my XP Professional machine with the
> following
> config:
>
> * J2SE 1.4.2
> * XP Professional SP 1
> * Application Explorer Beta
>
> The admin tool just crashes out as soon as I try to open it.... Anyone
> got any ideas?
>
> ------------------------------------------
> Stephen Earl E:searl@tiscali.com
> ==========================================
>
>
> -----Original Message-----
> From: Jarl Groneng [mailto:jarl.groneng@TELENOR.COM]
> Sent: 22 July 2003 10:45
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"
>
>
> A nightmare to run if you have several versions of java running ;)
>
> JRE 1.3.108 was the one working for me...
>
> Regards,
> jarl
>
> > -----Original Message-----
> > From: Kern Robert (SBA) [mailto:kernrobert@SIEMENS.COM]
> > Sent: 22. juli 2003 10:38
> > To: ARSLIST@ARSLIST.ORG
> > Subject: Remedy Application Explorer "Beta"
> >
> >
> > Just in case you have not seen already. Might be interesting.
> >
> > http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> > htm
> >
> >
> >
> > .........................................................
> > Mit freundlichem Gru? / kind regards
> > Robert Kern
> > Siemens VDO Automotive AG
> > Customer Services
> > Sodener Str. 9
> > 65824 Schwalbach
> > Tel. +49 6196 87 2546
> > Mob. +49 170 8522 515
> > Fax. +49 6196 87 79 2546
> > E-Mail: kernrobert@siemens.com
> >
> >
> >
> > UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
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> > SUPPORT SERVICES at www.QMXS.com
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>
>
>
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did you run it form
c:\program files\ar system\ ?
There should be file named: appexprorer51.jar and other files that are in
command line. if not that is the reason of java exception.

hope it helps

pawel bahyrycz
----- Original Message -----
From: "Stephen Earl"
To:
Sent: Tuesday, July 22, 2003 1:27 PM
Subject: Re: Remedy Application Explorer "Beta"


Hmmm another failure here :-(

Exception in thread "main" java.lang.NoClassDefFoundError:
com/remedy/visualar/VisualARMain

------------------------------------------
Stephen Earl E:searl@tiscali.com
IRP Tech Authority W:www.tiscali.com
Tiscali P:+44 1908 223881
==========================================


-----Original Message-----
From: Pawel Bahyrycz [mailto:pawelbahyrycz@POCZTA.FM]
Sent: 22 July 2003 12:13
To: ARSLIST@ARSLIST.ORG
Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"


mine admin crashes too.

But i made it work from command line:
java -cp "appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar"
com.remedy.visualar.VisualARMain "server name" "username" "password"

regards, pawel bahyrycz

win 2k
admin 5.1.2
----- Original Message -----
From: "Stephen Earl"
To:
Sent: Tuesday, July 22, 2003 11:59 AM
Subject: Re: Remedy Application Explorer "Beta"


Yeah, I can't make it work on my XP Professional machine with the following
config:

* J2SE 1.4.2
* XP Professional SP 1
* Application Explorer Beta

The admin tool just crashes out as soon as I try to open it.... Anyone got
any ideas?

------------------------------------------
Stephen Earl E:searl@tiscali.com
==========================================


-----Original Message-----
From: Jarl Groneng [mailto:jarl.groneng@TELENOR.COM]
Sent: 22 July 2003 10:45
To: ARSLIST@ARSLIST.ORG
Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"


A nightmare to run if you have several versions of java running ;)

JRE 1.3.108 was the one working for me...

Regards,
jarl

> -----Original Message-----
> From: Kern Robert (SBA) [mailto:kernrobert@SIEMENS.COM]
> Sent: 22. juli 2003 10:38
> To: ARSLIST@ARSLIST.ORG
> Subject: Remedy Application Explorer "Beta"
>
>
> Just in case you have not seen already. Might be interesting.
>
> http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> htm
>
>
>
> .........................................................
> Mit freundlichem Gru? / kind regards
> Robert Kern
> Siemens VDO Automotive AG
> Customer Services
> Sodener Str. 9
> 65824 Schwalbach
> Tel. +49 6196 87 2546
> Mob. +49 170 8522 515
> Fax. +49 6196 87 79 2546
> E-Mail: kernrobert@siemens.com
>
>
>
> UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
> (Support: mailto:support@arslist.org ) ARSList is hosted by QMX
> SUPPORT SERVICES at www.QMXS.com
>



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Ciekawostki w portalu INTERIA.PL >>> http://link.interia.pl/f1748

**
Would somebody mind sending me a zipped copy of the program? SmartCert will not work in my environment (never has...), and it will take a long time to get remedy to set an ftp site for me.

TIA!

Warren

Warren R. Baltimore II
Senior Systems Analyst
Information Systems
The Ohio State University Medical Center
1375 Perry St.
Battelle 13-1-125
Columbus, OH 43201
614-293-2315
baltimore-1@medctr.osu.edu

>>> Patrick.Zandi@RL.AF.MIL 7/22/2003 8:42:06 AM >>>
Following and looking at the instructions.. This seems to be only a Windoze
application ?
It mentions nothing about unix. I have never installed an .EXE on a Unix
box.. Especially an install Shield application.
So am I correct in saying this is a NON player in the Unix world ?

-----Original Message-----
From: MCCAVITT Nyall [ mailto:nyall.mccavitt@EUROCONTROL.INT]
Sent: Tuesday, July 22, 2003 7:57 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


Hi,

I hate to be the bearer of "good" news but I installed the product yesterday
and I have not had a problem running it. It may be slow and I haven't
understood the implications of using it yet but so far it hasn't crashed on
my Windows 2000 Server.

Nyall

> -----Original Message-----
> From: Stephen Earl [ mailto:stephen.earl@UK.TISCALI.COM]
> Sent: Tuesday, July 22, 2003 1:28 PM
> To: ARSLIST@arslist.org
> Subject: Re: Remedy Application Explorer "Beta"
>
>
> Hmmm another failure here :-(
>
> Exception in thread "main" java.lang.NoClassDefFoundError:
> com/remedy/visualar/VisualARMain
>
> ------------------------------------------
> Stephen Earl E:searl@tiscali.com
> IRP Tech Authority W:www.tiscali.com
> Tiscali P:+44 1908 223881
> ==========================================
>
>
> -----Original Message-----
> From: Pawel Bahyrycz [ mailto:pawelbahyrycz@POCZTA.FM]
> Sent: 22 July 2003 12:13
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"
>
>
> mine admin crashes too.
>
> But i made it work from command line:
> java -cp "appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar"
> com.remedy.visualar.VisualARMain "server name" "username" "password"
>
> regards, pawel bahyrycz
>
> win 2k
> admin 5.1.2
> ----- Original Message -----
> From: "Stephen Earl"
> To:
> Sent: Tuesday, July 22, 2003 11:59 AM
> Subject: Re: Remedy Application Explorer "Beta"
>
>
> Yeah, I can't make it work on my XP Professional machine with
> the following
> config:
>
> * J2SE 1.4.2
> * XP Professional SP 1
> * Application Explorer Beta
>
> The admin tool just crashes out as soon as I try to open
> it.... Anyone got
> any ideas?
>
> ------------------------------------------
> Stephen Earl E:searl@tiscali.com
> ==========================================
>
>
> -----Original Message-----
> From: Jarl Groneng [ mailto:jarl.groneng@TELENOR.COM]
> Sent: 22 July 2003 10:45
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"
>
>
> A nightmare to run if you have several versions of java running ;)
>
> JRE 1.3.108 was the one working for me...
>
> Regards,
> jarl
>
> > -----Original Message-----
> > From: Kern Robert (SBA) [ mailto:kernrobert@SIEMENS.COM]
> > Sent: 22. juli 2003 10:38
> > To: ARSLIST@ARSLIST.ORG
> > Subject: Remedy Application Explorer "Beta"
> >
> >
> > Just in case you have not seen already. Might be interesting.
> >
> > http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> > htm
> > < http://www.remedy.com/customers/devcommunity/ARAppExplorer.htm>
> >
> >
> > .........................................................
> > Mit freundlichem Gru? / kind regards
> > Robert Kern
> > Siemens VDO Automotive AG
> > Customer Services
> > Sodener Str. 9
> > 65824 Schwalbach
> > Tel. +49 6196 87 2546
> > Mob. +49 170 8522 515
> > Fax. +49 6196 87 79 2546
> > E-Mail: kernrobert@siemens.com
> >
> >
> >
> > UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
> > (Support: mailto:support@arslist.org ) ARSList is hosted by QMX
> > SUPPORT SERVICES at www.QMXS.com
> >
>
>
>
>
> UNSUBSCRIBE or access ARSList Archives at
http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



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Klikaj!!! I skorzystaj!!! >>> http://link.interia.pl/f1739



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This posting was submitted via the Web interface

OK, getting closer :)

I can't seem however to find out how to pass the 'TCPPORT' to the
commandline, doesn't appear to be an option for that.

------------------------------------------
Stephen Earl E:searl@tiscali.com
IRP Tech Authority W:www.tiscali.com
Tiscali P:+44 1908 223881
==========================================


-----Original Message-----
From: Pawel Bahyrycz [mailto:pawelbahyrycz@POCZTA.FM]
Sent: 22 July 2003 14:51
To: ARSLIST@ARSLIST.ORG
Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"


did you run it form
c:\program files\ar system\ ?
There should be file named: appexprorer51.jar and other files that are in
command line. if not that is the reason of java exception.

hope it helps

pawel bahyrycz
----- Original Message -----
From: "Stephen Earl"
To:
Sent: Tuesday, July 22, 2003 1:27 PM
Subject: Re: Remedy Application Explorer "Beta"


Hmmm another failure here :-(

Exception in thread "main" java.lang.NoClassDefFoundError:
com/remedy/visualar/VisualARMain

------------------------------------------
Stephen Earl E:searl@tiscali.com
IRP Tech Authority W:www.tiscali.com
Tiscali P:+44 1908 223881
==========================================


-----Original Message-----
From: Pawel Bahyrycz [mailto:pawelbahyrycz@POCZTA.FM]
Sent: 22 July 2003 12:13
To: ARSLIST@ARSLIST.ORG
Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"


mine admin crashes too.

But i made it work from command line:
java -cp "appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar"
com.remedy.visualar.VisualARMain "server name" "username" "password"

regards, pawel bahyrycz

win 2k
admin 5.1.2
----- Original Message -----
From: "Stephen Earl"
To:
Sent: Tuesday, July 22, 2003 11:59 AM
Subject: Re: Remedy Application Explorer "Beta"


Yeah, I can't make it work on my XP Professional machine with the following
config:

* J2SE 1.4.2
* XP Professional SP 1
* Application Explorer Beta

The admin tool just crashes out as soon as I try to open it.... Anyone got
any ideas?

------------------------------------------
Stephen Earl E:searl@tiscali.com
==========================================


-----Original Message-----
From: Jarl Groneng [mailto:jarl.groneng@TELENOR.COM]
Sent: 22 July 2003 10:45
To: ARSLIST@ARSLIST.ORG
Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"


A nightmare to run if you have several versions of java running ;)

JRE 1.3.108 was the one working for me...

Regards,
jarl

> -----Original Message-----
> From: Kern Robert (SBA) [mailto:kernrobert@SIEMENS.COM]
> Sent: 22. juli 2003 10:38
> To: ARSLIST@ARSLIST.ORG
> Subject: Remedy Application Explorer "Beta"
>
>
> Just in case you have not seen already. Might be interesting.
>
> http://www.remedy.com/customers/devcommunity/ARAppExplorer.
> htm
>
>
>
> .........................................................
> Mit freundlichem Gru? / kind regards
> Robert Kern
> Siemens VDO Automotive AG
> Customer Services
> Sodener Str. 9
> 65824 Schwalbach
> Tel. +49 6196 87 2546
> Mob. +49 170 8522 515
> Fax. +49 6196 87 79 2546
> E-Mail: kernrobert@siemens.com
>
>
>
> UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
> (Support: mailto:support@arslist.org ) ARSList is hosted by QMX
> SUPPORT SERVICES at www.QMXS.com
>



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I sure some of you won't agree, but since this is a Beta product,
and there is a Beta discussion list for it, perhaps the ins and outs of it
are best discussed there for now?

Mentioning that it is out was great,
but most will not be working with it, for now.

Please let the list know when it goes production.

but this is a special case>

....dan

I am having problems downloading it, too, though I've always been able to use Smartcert in the past. I'd love a zip to download. Maybe rather than posting it to the list, Matt or Gidd could post it on their site?

Rick

-----Original Message-----
From: Warren Baltimore [mailto:baltimore-1@MEDCTR.OSU.EDU]
Sent: Tue 7/22/2003 6:52 AM
To: ARSLIST@ARSLIST.ORG
Cc:
Subject: Re: Remedy Application Explorer "Beta"


Would somebody mind sending me a zipped copy of the program? SmartCert will not work in my environment (never has...), and it will take a long time to get remedy to set an ftp site for me.

TIA!

Warren

Hi,

I would appreciate if I could get the files too.
SmartCert did not work in environment either.

Thanks
Atul

On Tue, 22 Jul 2003 09:52:41 -0400, Warren Baltimore
wrote:

**





Would somebody mind sending me a zipped copy of the
program?
SmartCert will not work in my environment (never
has...), and it will take a
long time to get remedy to set an ftp site for me.

TIA!

Warren

Warren R. Baltimore IISenior Systems AnalystInformation
SystemsThe Ohio State University Medical Center1375
Perry
St.Battelle 13-1-125Columbus, OH
43201614-293-2315baltimore-1@medctr.osu.edu>>>
Patrick.Zandi@RL.AF.MIL 7/22/2003 8:42:06 AM
>>>Following and
looking at the instructions.. This seems to be only a
Windozeapplication
?It mentions nothing about unix. I have never
installed an .EXE on a
Unixbox.. Especially an install Shield application.So
am I correct in
saying this is a NON player in the Unix world
?-----Original
Message-----From: MCCAVITT Nyall
[mailto:nyall.mccavitt@EUROCONTROL.INT]
Sent: Tuesday, July 22, 2003 7:57 AMTo:
ARSLIST@ARSLIST.ORGSubject:
Re: Remedy Application Explorer "Beta"Hi,I hate to be
the
bearer of "good" news but I installed the product
yesterdayand I have not
had a problem running it. It may be slow and I
haven'tunderstood the
implications of using it yet but so far it hasn't
crashed onmy Windows 2000
Server.Nyall> -----Original Message-----> From:
Stephen Earl [mailto:stephen.earl@UK.TISCALI.COM]>
Sent: Tuesday, July 22, 2003 1:28 PM> To:
ARSLIST@arslist.org>
Subject: Re: Remedy Application Explorer "Beta"> > >
Hmmm
another failure here :-(> > Exception in thread "main"
java.lang.NoClassDefFoundError: >
com/remedy/visualar/VisualARMain> >
------------------------------------------> Stephen
Earl
E:searl@tiscali.com> IRP Tech Authority
W:www.tiscali.com>
Tiscali
P:+44 1908 223881>
==========================================>
> > -----Original Message-----> From: Pawel Bahyrycz
[mailto:pawelbahyrycz@POCZTA.FM]>
Sent: 22 July 2003 12:13> To: ARSLIST@ARSLIST.ORG>
Subject: Re:
[ARSLIST] Remedy Application Explorer "Beta"> > > mine
admin crashes too.> > But i made it work from command
line:> java -cp
"appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar">
com.remedy.visualar.VisualARMain "server name"
"username" "password">
> regards, pawel bahyrycz> > win 2k> admin
5.1.2> ----- Original Message -----> From: "Stephen
Earl"
> To:
> Sent: Tuesday, July 22, 2003
11:59
AM> Subject: Re: Remedy Application Explorer "Beta"> >
> Yeah, I can't make it work on my XP Professional
machine with>
the following> config:> > * J2SE 1.4.2> * XP
Professional SP 1> * Application Explorer Beta> > The
admin
tool just crashes out as soon as I try to open> it....
Anyone got>
any ideas?> >
------------------------------------------> Stephen
Earl E:searl@tiscali.com>
==========================================> > >
-----Original Message-----> From: Jarl Groneng
[mailto:jarl.groneng@TELENOR.COM]>
Sent: 22 July 2003 10:45> To: ARSLIST@ARSLIST.ORG>
Subject: Re:
[ARSLIST] Remedy Application Explorer "Beta"> > > A
nightmare to run if you have several versions of java
running ;)>
> JRE 1.3.108 was the one working for me...> >
Regards,> jarl> > > -----Original Message----->
> From: Kern Robert (SBA)
[mailto:kernrobert@SIEMENS.COM]>
> Sent: 22. juli 2003 10:38> > To: ARSLIST@ARSLIST.ORG>
>
Subject: Remedy Application Explorer "Beta"> >> >>
> Just in case you have not seen already. Might be
interesting.>
>> >
http://www.remedy.com/customers/devcommunity/ARAppExplorer.>
> htm> >
>
>> >> >
.........................................................> > Mit
freundlichem Gru? / kind regards> > Robert Kern> >
Siemens
VDO Automotive AG> > Customer Services> > Sodener Str.
9> > 65824 Schwalbach> > Tel. +49 6196 87 2546> >
Mob. +49 170 8522 515> > Fax. +49 6196 87 79 2546> >
E-Mail:
kernrobert@siemens.com> >> >
> >
> > UNSUBSCRIBE or access ARSList
Archives at http://www.ARSLIST.org> > (Support:
mailto:support@arslist.org ) ARSList is
hosted by QMX > > SUPPORT SERVICES at www.QMXS.com>
>> >
>
> > UNSUBSCRIBE or access ARSList
Archives
athttp://www.ARSLIST.org
(Support:mailto:support@arslist.org
) ARSList is hosted by QMX SUPPORT SERVICES
atwww.QMXS.comUNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
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atwww.QMXS.com----------------------------------------------------------------------Klikaj!!!
I skorzystaj!!! >>>
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SUPPORT SERVICES at www.QMXS.com This posting was
submitted via the Web interface

Hi,

I would appreciate if I could ge the it too. SmartCert
did not work in environment either.

Thanks
Atul

On Tue, 22 Jul 2003 09:52:41 -0400, Warren Baltimore
wrote:

**





Would somebody mind sending me a zipped copy of the
program?
SmartCert will not work in my environment (never
has...), and it will take a
long time to get remedy to set an ftp site for me.

TIA!

Warren

Warren R. Baltimore IISenior Systems AnalystInformation
SystemsThe Ohio State University Medical Center1375
Perry
St.Battelle 13-1-125Columbus, OH
43201614-293-2315baltimore-1@medctr.osu.edu>>>
Patrick.Zandi@RL.AF.MIL 7/22/2003 8:42:06 AM
>>>Following and
looking at the instructions.. This seems to be only a
Windozeapplication
?It mentions nothing about unix. I have never
installed an .EXE on a
Unixbox.. Especially an install Shield application.So
am I correct in
saying this is a NON player in the Unix world
?-----Original
Message-----From: MCCAVITT Nyall
[mailto:nyall.mccavitt@EUROCONTROL.INT]
Sent: Tuesday, July 22, 2003 7:57 AMTo:
ARSLIST@ARSLIST.ORGSubject:
Re: Remedy Application Explorer "Beta"Hi,I hate to be
the
bearer of "good" news but I installed the product
yesterdayand I have not
had a problem running it. It may be slow and I
haven'tunderstood the
implications of using it yet but so far it hasn't
crashed onmy Windows 2000
Server.Nyall> -----Original Message-----> From:
Stephen Earl [mailto:stephen.earl@UK.TISCALI.COM]>
Sent: Tuesday, July 22, 2003 1:28 PM> To:
ARSLIST@arslist.org>
Subject: Re: Remedy Application Explorer "Beta"> > >
Hmmm
another failure here :-(> > Exception in thread "main"
java.lang.NoClassDefFoundError: >
com/remedy/visualar/VisualARMain> >
------------------------------------------> Stephen
Earl
E:searl@tiscali.com> IRP Tech Authority
W:www.tiscali.com>
Tiscali
P:+44 1908 223881>
==========================================>
> > -----Original Message-----> From: Pawel Bahyrycz
[mailto:pawelbahyrycz@POCZTA.FM]>
Sent: 22 July 2003 12:13> To: ARSLIST@ARSLIST.ORG>
Subject: Re:
[ARSLIST] Remedy Application Explorer "Beta"> > > mine
admin crashes too.> > But i made it work from command
line:> java -cp
"appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar">
com.remedy.visualar.VisualARMain "server name"
"username" "password">
> regards, pawel bahyrycz> > win 2k> admin
5.1.2> ----- Original Message -----> From: "Stephen
Earl"
> To:
> Sent: Tuesday, July 22, 2003
11:59
AM> Subject: Re: Remedy Application Explorer "Beta"> >
> Yeah, I can't make it work on my XP Professional
machine with>
the following> config:> > * J2SE 1.4.2> * XP
Professional SP 1> * Application Explorer Beta> > The
admin
tool just crashes out as soon as I try to open> it....
Anyone got>
any ideas?> >
------------------------------------------> Stephen
Earl E:searl@tiscali.com>
==========================================> > >
-----Original Message-----> From: Jarl Groneng
[mailto:jarl.groneng@TELENOR.COM]>
Sent: 22 July 2003 10:45> To: ARSLIST@ARSLIST.ORG>
Subject: Re:
[ARSLIST] Remedy Application Explorer "Beta"> > > A
nightmare to run if you have several versions of java
running ;)>
> JRE 1.3.108 was the one working for me...> >
Regards,> jarl> > > -----Original Message----->
> From: Kern Robert (SBA)
[mailto:kernrobert@SIEMENS.COM]>
> Sent: 22. juli 2003 10:38> > To: ARSLIST@ARSLIST.ORG>
>
Subject: Remedy Application Explorer "Beta"> >> >>
> Just in case you have not seen already. Might be
interesting.>
>> >
http://www.remedy.com/customers/devcommunity/ARAppExplorer.>
> htm> >
>
>> >> >
.........................................................> > Mit
freundlichem Gru? / kind regards> > Robert Kern> >
Siemens
VDO Automotive AG> > Customer Services> > Sodener Str.
9> > 65824 Schwalbach> > Tel. +49 6196 87 2546> >
Mob. +49 170 8522 515> > Fax. +49 6196 87 79 2546> >
E-Mail:
kernrobert@siemens.com> >> >
> >
> > UNSUBSCRIBE or access ARSList
Archives at http://www.ARSLIST.org> > (Support:
mailto:support@arslist.org ) ARSList is
hosted by QMX > > SUPPORT SERVICES at www.QMXS.com>
>> >
>
> > UNSUBSCRIBE or access ARSList
Archives
athttp://www.ARSLIST.org
(Support:mailto:support@arslist.org
) ARSList is hosted by QMX SUPPORT SERVICES
atwww.QMXS.comUNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
(Support:mailto:support@arslist.org ) ARSList is
hosted by QMX SUPPORT SERVICES
atwww.QMXS.com----------------------------------------------------------------------Klikaj!!!
I skorzystaj!!! >>>
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or access ARSList Archives at http://www.ARSLIST.org
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UNSUBSCRIBE or access ARSList Archives at
http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX
SUPPORT SERVICES at www.QMXS.com This posting was
submitted via the Web interface

But Dan ... some of us are willing to let the
'advanced players' work out all the bugs and figure
out how it works so that when we install it we have
their knowledge and experience to work with.

Please don't banish them to the other list and make us
follow two. The subject line is descriptive so those
that are not interested can simply skip those
postings. No different than any other topic.

Thanks,
Susan Palmer
ShopperTrak
5511 N Cumberland Suite 602
Chicago, IL 60656
773-594-5325
spalmer@shoppertrak.com


--- "dan.bloom" wrote:
> I sure some of you won't agree, but since this is a
> Beta product,
> and there is a Beta discussion list for it, perhaps
> the ins and outs of it
> are best discussed there for now?
>
> Mentioning that it is out was great,
> but most will not be working with it, for now.
>
> Please let the list know when it goes production.
>
> > sub-lists for 10 years,
> but this is a special case>
>
> ....dan
>
>

> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support:
> mailto:support@arslist.org ) ARSList is hosted by
> QMX SUPPORT SERVICES at www.QMXS.com

Hi,

I would appreciate if I could get the files too.
SmartCert did not work in my environment either.

Thanks
Atul

On Tue, 22 Jul 2003 09:52:41 -0400, Warren Baltimore
wrote:

**





Would somebody mind sending me a zipped copy of the
program?
SmartCert will not work in my environment (never
has...), and it will take a
long time to get remedy to set an ftp site for me.

TIA!

Warren

Warren R. Baltimore IISenior Systems AnalystInformation
SystemsThe Ohio State University Medical Center1375
Perry
St.Battelle 13-1-125Columbus, OH
43201614-293-2315baltimore-1@medctr.osu.edu>>>
Patrick.Zandi@RL.AF.MIL 7/22/2003 8:42:06 AM
>>>Following and
looking at the instructions.. This seems to be only a
Windozeapplication
?It mentions nothing about unix. I have never
installed an .EXE on a
Unixbox.. Especially an install Shield application.So
am I correct in
saying this is a NON player in the Unix world
?-----Original
Message-----From: MCCAVITT Nyall
[mailto:nyall.mccavitt@EUROCONTROL.INT]
Sent: Tuesday, July 22, 2003 7:57 AMTo:
ARSLIST@ARSLIST.ORGSubject:
Re: Remedy Application Explorer "Beta"Hi,I hate to be
the
bearer of "good" news but I installed the product
yesterdayand I have not
had a problem running it. It may be slow and I
haven'tunderstood the
implications of using it yet but so far it hasn't
crashed onmy Windows 2000
Server.Nyall> -----Original Message-----> From:
Stephen Earl [mailto:stephen.earl@UK.TISCALI.COM]>
Sent: Tuesday, July 22, 2003 1:28 PM> To:
ARSLIST@arslist.org>
Subject: Re: Remedy Application Explorer "Beta"> > >
Hmmm
another failure here :-(> > Exception in thread "main"
java.lang.NoClassDefFoundError: >
com/remedy/visualar/VisualARMain> >
------------------------------------------> Stephen
Earl
E:searl@tiscali.com> IRP Tech Authority
W:www.tiscali.com>
Tiscali
P:+44 1908 223881>
==========================================>
> > -----Original Message-----> From: Pawel Bahyrycz
[mailto:pawelbahyrycz@POCZTA.FM]>
Sent: 22 July 2003 12:13> To: ARSLIST@ARSLIST.ORG>
Subject: Re:
[ARSLIST] Remedy Application Explorer "Beta"> > > mine
admin crashes too.> > But i made it work from command
line:> java -cp
"appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar">
com.remedy.visualar.VisualARMain "server name"
"username" "password">
> regards, pawel bahyrycz> > win 2k> admin
5.1.2> ----- Original Message -----> From: "Stephen
Earl"
> To:
> Sent: Tuesday, July 22, 2003
11:59
AM> Subject: Re: Remedy Application Explorer "Beta"> >
> Yeah, I can't make it work on my XP Professional
machine with>
the following> config:> > * J2SE 1.4.2> * XP
Professional SP 1> * Application Explorer Beta> > The
admin
tool just crashes out as soon as I try to open> it....
Anyone got>
any ideas?> >
------------------------------------------> Stephen
Earl E:searl@tiscali.com>
==========================================> > >
-----Original Message-----> From: Jarl Groneng
[mailto:jarl.groneng@TELENOR.COM]>
Sent: 22 July 2003 10:45> To: ARSLIST@ARSLIST.ORG>
Subject: Re:
[ARSLIST] Remedy Application Explorer "Beta"> > > A
nightmare to run if you have several versions of java
running ;)>
> JRE 1.3.108 was the one working for me...> >
Regards,> jarl> > > -----Original Message----->
> From: Kern Robert (SBA)
[mailto:kernrobert@SIEMENS.COM]>
> Sent: 22. juli 2003 10:38> > To: ARSLIST@ARSLIST.ORG>
>
Subject: Remedy Application Explorer "Beta"> >> >>
> Just in case you have not seen already. Might be
interesting.>
>> >
http://www.remedy.com/customers/devcommunity/ARAppExplorer.>
> htm> >
>
>> >> >
.........................................................> > Mit
freundlichem Gru? / kind regards> > Robert Kern> >
Siemens
VDO Automotive AG> > Customer Services> > Sodener Str.
9> > 65824 Schwalbach> > Tel. +49 6196 87 2546> >
Mob. +49 170 8522 515> > Fax. +49 6196 87 79 2546> >
E-Mail:
kernrobert@siemens.com> >> >
> >
> > UNSUBSCRIBE or access ARSList
Archives at http://www.ARSLIST.org> > (Support:
mailto:support@arslist.org ) ARSList is
hosted by QMX > > SUPPORT SERVICES at www.QMXS.com>
>> >
>
> > UNSUBSCRIBE or access ARSList
Archives
athttp://www.ARSLIST.org
(Support:mailto:support@arslist.org
) ARSList is hosted by QMX SUPPORT SERVICES
atwww.QMXS.comUNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
(Support:mailto:support@arslist.org ) ARSList is
hosted by QMX SUPPORT SERVICES
atwww.QMXS.com----------------------------------------------------------------------Klikaj!!!
I skorzystaj!!! >>>
http://link.interia.pl/f1739UNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
(Support:mailto:support@arslist.org ) ARSList is
hosted by QMX SUPPORT SERVICES
atwww.QMXS.comUNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
(Support:mailto:support@arslist.org ) ARSList is
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atwww.QMXS.comUNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
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atwww.QMXS.comUNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
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UNSUBSCRIBE or access ARSList Archives at
http://www.ARSLIST.org (Support:
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SUPPORT SERVICES at www.QMXS.com This posting was
submitted via the Web interface

**

I agree with Susan !!!!

Tom Griggs
Bridgeport Hospital

-----Original Message-----
From: Susan Palmer [SMTP:suzanpalmer@YAHOO.COM]
Sent: July 22, 2003 11:17 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"

But Dan ... some of us are willing to let the
'advanced players' work out all the bugs and figure
out how it works so that when we install it we have
their knowledge and experience to work with.

Please don't banish them to the other list and make us
follow two. The subject line is descriptive so those
that are not interested can simply skip those
postings. No different than any other topic.

Thanks,
Susan Palmer
ShopperTrak
5511 N Cumberland Suite 602
Chicago, IL 60656
773-594-5325
spalmer@shoppertrak.com


--- "dan.bloom" wrote:
> I sure some of you won't agree, but since this is a
> Beta product,
> and there is a Beta discussion list for it, perhaps
> the ins and outs of it
> are best discussed there for now?
>
> Mentioning that it is out was great,
> but most will not be working with it, for now.
>
> Please let the list know when it goes production.
>
> > sub-lists for 10 years,
> but this is a special case>
>
> ....dan
>
>

> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support:
> mailto:support@arslist.org ) ARSList is hosted by
> QMX SUPPORT SERVICES at www.QMXS.com






This message originates from Yale New Haven Health System. The information contained in this message may be privileged and confidential. If you are the intended recipient, you must maintain this message in a secure and confidential manner. If you are not the intended recipient, please notify the sender immediately and destroy this message. Thank you.

This posting was submitted via the Web interface

**
Me 3

Warren

>>> ztgrig@BPTHOSP.ORG 7/22/2003 12:11:42 PM >>>
**

I agree with Susan !!!!

Tom Griggs
Bridgeport Hospital

-----Original Message-----
From: Susan Palmer [SMTP:suzanpalmer@YAHOO.COM]
Sent: July 22, 2003 11:17 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"

But Dan ... some of us are willing to let the
'advanced players' work out all the bugs and figure
out how it works so that when we install it we have
their knowledge and experience to work with.

Please don't banish them to the other list and make us
follow two. The subject line is descriptive so those
that are not interested can simply skip those
postings. No different than any other topic.

Thanks,
Susan Palmer
ShopperTrak
5511 N Cumberland Suite 602
Chicago, IL 60656
773-594-5325
spalmer@shoppertrak.com


--- "dan.bloom" wrote:
> I sure some of you won't agree, but since this is a
> Beta product,
> and there is a Beta discussion list for it, perhaps
> the ins and outs of it
> are best discussed there for now?
>
> Mentioning that it is out was great,
> but most will not be working with it, for now.
>
> Please let the list know when it goes production.
>
> > sub-lists for 10 years,
> but this is a special case>
>
> ....dan
>
>

> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support:
> mailto:support@arslist.org ) ARSList is hosted by
> QMX SUPPORT SERVICES at www.QMXS.com






This message originates from Yale New Haven Health System. The information contained in this message may be privileged and confidential. If you are the intended recipient, you must maintain this message in a secure and confidential manner. If you are not the intended recipient, please notify the sender immediately and destroy this message. Thank you.

This posting was submitted via the Web interface
This posting was submitted via the Web interface

**
Atul,

You still need it?

Warren

>>> atul@PROTECHSOFTWAREINC.COM 7/22/2003 10:49:42 AM >>>
Hi,

I would appreciate if I could get the files too.
SmartCert did not work in environment either.

Thanks
Atul

On Tue, 22 Jul 2003 09:52:41 -0400, Warren Baltimore
wrote:

**





Would somebody mind sending me a zipped copy of the
program?
SmartCert will not work in my environment (never
has...), and it will take a
long time to get remedy to set an ftp site for me.

TIA!

Warren

Warren R. Baltimore IISenior Systems AnalystInformation
SystemsThe Ohio State University Medical Center1375
Perry
St.Battelle 13-1-125Columbus, OH
43201614-293-2315baltimore-1@medctr.osu.edu>>>
Patrick.Zandi@RL.AF.MIL 7/22/2003 8:42:06 AM
>>>Following and
looking at the instructions.. This seems to be only a
Windozeapplication
?It mentions nothing about unix. I have never
installed an .EXE on a
Unixbox.. Especially an install Shield application.So
am I correct in
saying this is a NON player in the Unix world
?-----Original
Message-----From: MCCAVITT Nyall
[ mailto:nyall.mccavitt@EUROCONTROL.INT]
Sent: Tuesday, July 22, 2003 7:57 AMTo:
ARSLIST@ARSLIST.ORGSubject:
Re: Remedy Application Explorer "Beta"Hi,I hate to be
the
bearer of "good" news but I installed the product
yesterdayand I have not
had a problem running it. It may be slow and I
haven'tunderstood the
implications of using it yet but so far it hasn't
crashed onmy Windows 2000
Server.Nyall> -----Original Message-----> From:
Stephen Earl [ mailto:stephen.earl@UK.TISCALI.COM]>
Sent: Tuesday, July 22, 2003 1:28 PM> To:
ARSLIST@arslist.org>
Subject: Re: Remedy Application Explorer "Beta"> > >
Hmmm
another failure here :-(> > Exception in thread "main"
java.lang.NoClassDefFoundError: >
com/remedy/visualar/VisualARMain> >
------------------------------------------> Stephen
Earl
E:searl@tiscali.com> IRP Tech Authority
W:www.tiscali.com>
Tiscali
P:+44 1908 223881>
==========================================>
> > -----Original Message-----> From: Pawel Bahyrycz
[ mailto:pawelbahyrycz@POCZTA.FM]>
Sent: 22 July 2003 12:13> To: ARSLIST@ARSLIST.ORG>
Subject: Re:
[ARSLIST] Remedy Application Explorer "Beta"> > > mine
admin crashes too.> > But i made it work from command
line:> java -cp
"appexplorer51.jar;arapi51.jar;log4j.jar;jgraph.jar">
com.remedy.visualar.VisualARMain "server name"
"username" "password">
> regards, pawel bahyrycz> > win 2k> admin
5.1.2> ----- Original Message -----> From: "Stephen
Earl"
> To:
> Sent: Tuesday, July 22, 2003
11:59
AM> Subject: Re: Remedy Application Explorer "Beta"> >
> Yeah, I can't make it work on my XP Professional
machine with>
the following> config:> > * J2SE 1.4.2> * XP
Professional SP 1> * Application Explorer Beta> > The
admin
tool just crashes out as soon as I try to open> it....
Anyone got>
any ideas?> >
------------------------------------------> Stephen
Earl E:searl@tiscali.com>
==========================================> > >
-----Original Message-----> From: Jarl Groneng
[ mailto:jarl.groneng@TELENOR.COM]>
Sent: 22 July 2003 10:45> To: ARSLIST@ARSLIST.ORG>
Subject: Re:
[ARSLIST] Remedy Application Explorer "Beta"> > > A
nightmare to run if you have several versions of java
running ;)>
> JRE 1.3.108 was the one working for me...> >
Regards,> jarl> > > -----Original Message----->
> From: Kern Robert (SBA)
[ mailto:kernrobert@SIEMENS.COM]>
> Sent: 22. juli 2003 10:38> > To: ARSLIST@ARSLIST.ORG>
>
Subject: Remedy Application Explorer "Beta"> >> >>
> Just in case you have not seen already. Might be
interesting.>
>> >
http://www.remedy.com/customers/devcommunity/ARAppExplorer.>
> htm> >
< http://www.remedy.com/customers/devcommunity/ARAppExplorer.htm>>
>> >> >
.........................................................> > Mit
freundlichem Gru? / kind regards> > Robert Kern> >
Siemens
VDO Automotive AG> > Customer Services> > Sodener Str.
9> > 65824 Schwalbach> > Tel. +49 6196 87 2546> >
Mob. +49 170 8522 515> > Fax. +49 6196 87 79 2546> >
E-Mail:
kernrobert@siemens.com> >> >
> >
> > UNSUBSCRIBE or access ARSList
Archives at http://www.ARSLIST.org> > (Support:
mailto:support@arslist.org ) ARSList is
hosted by QMX > > SUPPORT SERVICES at www.QMXS.com>
>> >
>
> > UNSUBSCRIBE or access ARSList
Archives
at http://www.ARSLIST.org
(Support: mailto:support@arslist.org
) ARSList is hosted by QMX SUPPORT SERVICES
atwww.QMXS.comUNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org ) ARSList is
hosted by QMX SUPPORT SERVICES
atwww.QMXS.com----------------------------------------------------------------------Klikaj!!!
I skorzystaj!!! >>>
http://link.interia.pl/f1739UNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org ) ARSList is
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or access ARSList Archives at http://www.ARSLIST.org
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atwww.QMXS.comUNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
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atwww.QMXS.comUNSUBSCRIBE
or access ARSList Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org ) ARSList is
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UNSUBSCRIBE or access ARSList Archives at
http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX
SUPPORT SERVICES at www.QMXS.com This posting was
submitted via the Web interface




This posting was submitted via the Web interface

Forwarding a note from the Remedy Application Explorer team:

Hi there,

This is about the problems people recently got with the newly released
Remedy Application Explorer.

One serious problem is the crash of Admin Tool. This is a known issue and it
only happens with JVM 1.4. We already submitted a bug to Java/Sun about this
issue. Before they fix that, there are 2 workarounds. One thing you can do
is to switch your JVM to Java 1.3. That is the recommanded platform. Another
option is to change registry value. Once you installed Application Explore,
you will find the following registry key:
HKEYLOCALMACHINE\SOFTWARE\Remedy\AR System Administrator\5.1
And the default value is -Xmx256m. You can reduce this number to something
like: -Xmx128m and try it again. And it should solve the problem. Depending
on the system you have, this number may vary. Basically, this setting will
increase the max heap size of JVM and it is useful when you load a huge AR
application.

I also noticed that people quickly found the backdoor of the Application
Explorer by using command line option. I suggest you don't use that.
Invoking from the command line will lose many handy features such as
interopration with Admin tool. And we also got things like TCPPORT, LOCALE
from admin tool.

Last question is about the length of characters displayed in execution flow
view. Due to the real estate issue, we truncate the long name of the
workflows, however, we do provide the tooltip for all the workflows. When
you move mouse over to those nodes, you will see full name displayed in the
tooltip. If the node is a runif node, the tooltip even displays the whole
qualification string.

Please let us know if you have any questions/comments.

Thanks,


Zheng

Rick,

God contacted me (Doug) and this is definitely a no no !!!
I cannot and will not be a host for Beta Software that I am
NOT authorized to distribute.

Shame on you for suggesting such a thing, you can take a
time out now, bad poster bad poster !!!.


Regards...Gidd

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Rick Cook
Sent: Tuesday, July 22, 2003 7:47 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


I am having problems downloading it, too, though I've always been able to use Smartcert in the past. I'd love a zip to download. Maybe rather than posting it to the list, Matt or Gidd could post it on their site?

Rick

-----Original Message-----
From: Warren Baltimore [mailto:baltimore-1@MEDCTR.OSU.EDU]
Sent: Tue 7/22/2003 6:52 AM
To: ARSLIST@ARSLIST.ORG
Cc:
Subject: Re: Remedy Application Explorer "Beta"


Would somebody mind sending me a zipped copy of the program? SmartCert will not work in my environment (never has...), and it will take a long time to get remedy to set an ftp site for me.

TIA!

Warren

D'OH! Sorry to all, I forgot it was Beta - I guess I'm just an open source guy in a licensed world.

Rick

-----Original Message-----
From: Gidd Calden [mailto:gidd@BUOYANTSOLUTIONS.NET]
Sent: Tue 7/22/2003 12:51 PM
To: ARSLIST@ARSLIST.ORG
Cc:
Subject: Re: Remedy Application Explorer "Beta"

Rick,

God contacted me (Doug) and this is definitely a no no !!!
I cannot and will not be a host for Beta Software that I am
NOT authorized to distribute.

Shame on you for suggesting such a thing, you can take a
time out now, bad poster bad poster !!!.


Regards...Gidd

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Rick Cook
Sent: Tuesday, July 22, 2003 7:47 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


I am having problems downloading it, too, though I've always been able to use Smartcert in the past. I'd love a zip to download. Maybe rather than posting it to the list, Matt or Gidd could post it on their site?

Rick

Hi list,
I have problem with the Remedy Application Explorer.

I have the next Configuration:
- SO XP Professional
- DB SQL 2000
- ARS Server 5.1.2 with license
- Application Explorer with license
- J2RE 1.4.2

My problem is the following :

When I open the form or the Admin tool the menu Tool -> Application
Explorer is Disable ?????.

Edwin Vazquez C.
Consultor de Procesos y TI
Quitze S.A. de C.V.
(52)55-54404329
(52)55-54404330
Mexico City

If you already have licensed Application Explorer on the server, this might
be because you didn't select that server in admin tool. Highlight the server
and go to the menu again to see whether that menu option is enabled. Let me
know if it doesn't work.

Zheng Chen
Remedy, a BMC Software Company


-----Original Message-----
From: Edwin Vazquez [mailto:edwin.vazquez@QUITZE.COM.MX]
Sent: Wednesday, July 23, 2003 4:27 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


Hi list,
I have problem with the Remedy Application Explorer.

I have the next Configuration:
- SO XP Professional
- DB SQL 2000
- ARS Server 5.1.2 with license
- Application Explorer with license
- J2RE 1.4.2

My problem is the following :

When I open the form or the Admin tool the menu Tool -> Application
Explorer is Disable ?????.

Edwin Vazquez C.
Consultor de Procesos y TI
Quitze S.A. de C.V.
(52)55-54404329
(52)55-54404330
Mexico City



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com

I have the same problem,
I am still trying to make it work,
It might be related to the (for me) the license tool would Not accept the
license..
* Oh and Remedy License department will only give me a 30 day Deal.. Even
if the WEB page
says it is good till jan 31st of 2004. (Go Figure !)
So I was told by license department to just put it in manually.. It seems
to have taken
However.. It is still not working.

1. I have installed, re-installed.
2. I have ensured the 1.4.2 ENV is the right home for JAVA in the XP OS.
3. I have stopped and started the Server.
4. I have Installed 1.4.2 on the SERVER just to check that part out.
5. I have Modified the REG to put the Doug Mueller example to mod the XmX
Settings.

Nothing.

-----Original Message-----
From: Zheng Chen [mailto:Zheng.Chen@REMEDY.COM]
Sent: Wednesday, July 23, 2003 7:59 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


If you already have licensed Application Explorer on the server, this might
be because you didn't select that server in admin tool. Highlight the server
and go to the menu again to see whether that menu option is enabled. Let me
know if it doesn't work.

Zheng Chen
Remedy, a BMC Software Company


-----Original Message-----
From: Edwin Vazquez [mailto:edwin.vazquez@QUITZE.COM.MX]
Sent: Wednesday, July 23, 2003 4:27 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


Hi list,
I have problem with the Remedy Application Explorer.

I have the next Configuration:
- SO XP Professional
- DB SQL 2000
- ARS Server 5.1.2 with license
- Application Explorer with license
- J2RE 1.4.2

My problem is the following :

When I open the form or the Admin tool the menu Tool -> Application Explorer
is Disable ?????.

Edwin Vazquez C.
Consultor de Procesos y TI
Quitze S.A. de C.V.
(52)55-54404329
(52)55-54404330
Mexico City



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com

**

It worked very well for me after changing the registery on a windows NT workstation. Still having problems on XP though.

Didn't have problems putting the license until 31-4-2004.

-----Original Message-----
From: Zandi Patrick S TSgt AFRL/IFOSS [ mailto:Patrick.Zandi@RL.AF.MIL]
Sent: 24 July 2003 14:42
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


I have the same problem,
I am still trying to make it work,
It might be related to the (for me) the license tool would Not accept the
license..
* Oh and Remedy License department will only give me a 30 day Deal.. Even
if the WEB page
says it is good till jan 31st of 2004. (Go Figure !)
So I was told by license department to just put it in manually.. It seems
to have taken
However.. It is still not working.

1. I have installed, re-installed.
2. I have ensured the 1.4.2 ENV is the right home for JAVA in the XP OS.
3. I have stopped and started the Server.
4. I have Installed 1.4.2 on the SERVER just to check that part out.
5. I have Modified the REG to put the Doug Mueller example to mod the XmX
Settings.

Nothing.

-----Original Message-----
From: Zheng Chen [ mailto:Zheng.Chen@REMEDY.COM]
Sent: Wednesday, July 23, 2003 7:59 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


If you already have licensed Application Explorer on the server, this might
be because you didn't select that server in admin tool. Highlight the server
and go to the menu again to see whether that menu option is enabled. Let me
know if it doesn't work.

Zheng Chen
Remedy, a BMC Software Company


-----Original Message-----
From: Edwin Vazquez [ mailto:edwin.vazquez@QUITZE.COM.MX]
Sent: Wednesday, July 23, 2003 4:27 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


Hi list,
I have problem with the Remedy Application Explorer.

I have the next Configuration:
- SO XP Professional
- DB SQL 2000
- ARS Server 5.1.2 with license
- Application Explorer with license
- J2RE 1.4.2

My problem is the following :

When I open the form or the Admin tool the menu Tool -> Application Explorer
is Disable ?????.

Edwin Vazquez C.
Consultor de Procesos y TI
Quitze S.A. de C.V.
(52)55-54404329
(52)55-54404330
Mexico City



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com






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This posting was submitted via the Web interface

You need to have a valid license key and you must have selected a server
in the "Servers" list of the admin tool.

As a comment to recent posts in this thread, I have to agree with Dan
(and no I'm not kissing up!). I am of the opinion that questions
concerning a beta product should be directed to the listserv for that
product. I know it's helpful for all of the Remedy community to know
what's going on with the beta, but then beta testers have to go check
two places for issues/updates.

So, if you want to know what's going on, then download the beta and
participate in the other list. Otherwise, wait until it's out of beta
and then try it.

Eric

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Zandi Patrick S TSgt
AFRL/IFOSS
Sent: Thursday, July 24, 2003 9:42 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: [ARSLIST] Remedy Application Explorer "Beta"

I have the same problem,
I am still trying to make it work,
It might be related to the (for me) the license tool would Not accept
the
license..
* Oh and Remedy License department will only give me a 30 day Deal..
Even
if the WEB page
says it is good till jan 31st of 2004. (Go Figure !)
So I was told by license department to just put it in manually.. It
seems
to have taken
However.. It is still not working.

1. I have installed, re-installed.
2. I have ensured the 1.4.2 ENV is the right home for JAVA in the XP OS.
3. I have stopped and started the Server.
4. I have Installed 1.4.2 on the SERVER just to check that part out.
5. I have Modified the REG to put the Doug Mueller example to mod the
XmX
Settings.

Nothing.

-----Original Message-----
From: Zheng Chen [mailto:Zheng.Chen@REMEDY.COM]
Sent: Wednesday, July 23, 2003 7:59 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


If you already have licensed Application Explorer on the server, this
might
be because you didn't select that server in admin tool. Highlight the
server
and go to the menu again to see whether that menu option is enabled. Let
me
know if it doesn't work.

Zheng Chen
Remedy, a BMC Software Company


-----Original Message-----
From: Edwin Vazquez [mailto:edwin.vazquez@QUITZE.COM.MX]
Sent: Wednesday, July 23, 2003 4:27 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


Hi list,
I have problem with the Remedy Application Explorer.

I have the next Configuration:
- SO XP Professional
- DB SQL 2000
- ARS Server 5.1.2 with license
- Application Explorer with license
- J2RE 1.4.2

My problem is the following :

When I open the form or the Admin tool the menu Tool -> Application
Explorer
is Disable ?????.

Edwin Vazquez C.
Consultor de Procesos y TI
Quitze S.A. de C.V.
(52)55-54404329
(52)55-54404330
Mexico City




UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
(Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES
at
www.QMXS.com




UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
(Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES
at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT
SERVICES at www.QMXS.com

Hi Patrick

I haven't tried playing with the Explorer product yet, but I've had all
sorts of problems with XP Professional and Java version 1.4.x - like the Mid
Tier completely refusing to work. For the Mid Tier, downgrading java to
1.3.108 solved the problem, so it might be worth trying this for the
Explorer product also.

HTH

David Sanders
Remedy Consultant
=================
tel +44 (0)1494 468989
mobile +44 (0)7710 377761
email mailto:david.sanders@westoverconsulting.co.uk

web http://www.westoverconsulting.co.uk/


View Sales Central@Work - CRM Sales automation, Support and Training -
http://www.westoverconsulting.co.uk/SCAW



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Zandi Patrick S TSgt AFRL/IFOSS
Sent: 24 July 2003 14:42
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


I have the same problem,
I am still trying to make it work,
It might be related to the (for me) the license tool would Not accept the
license..
* Oh and Remedy License department will only give me a 30 day Deal.. Even
if the WEB page
says it is good till jan 31st of 2004. (Go Figure !)
So I was told by license department to just put it in manually.. It seems
to have taken
However.. It is still not working.

1. I have installed, re-installed.
2. I have ensured the 1.4.2 ENV is the right home for JAVA in the XP OS.
3. I have stopped and started the Server.
4. I have Installed 1.4.2 on the SERVER just to check that part out.
5. I have Modified the REG to put the Doug Mueller example to mod the XmX
Settings.

Nothing.

-----Original Message-----
From: Zheng Chen [mailto:Zheng.Chen@REMEDY.COM]
Sent: Wednesday, July 23, 2003 7:59 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


If you already have licensed Application Explorer on the server, this might
be because you didn't select that server in admin tool. Highlight the server
and go to the menu again to see whether that menu option is enabled. Let me
know if it doesn't work.

Zheng Chen
Remedy, a BMC Software Company


-----Original Message-----
From: Edwin Vazquez [mailto:edwin.vazquez@QUITZE.COM.MX]
Sent: Wednesday, July 23, 2003 4:27 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


Hi list,
I have problem with the Remedy Application Explorer.

I have the next Configuration:
- SO XP Professional
- DB SQL 2000
- ARS Server 5.1.2 with license
- Application Explorer with license
- J2RE 1.4.2

My problem is the following :

When I open the form or the Admin tool the menu Tool -> Application Explorer
is Disable ?????.

Edwin Vazquez C.
Consultor de Procesos y TI
Quitze S.A. de C.V.
(52)55-54404329
(52)55-54404330
Mexico City



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com

The Solution: Got me a BAD License -- Doh !!
It now is working ...!!! Doh !!!


-----Original Message-----
From: Zandi Patrick S TSgt AFRL/IFOSS
Sent: Thursday, July 24, 2003 9:42 AM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Remedy Application Explorer "Beta"


I have the same problem,
I am still trying to make it work,
It might be related to the (for me) the license tool would Not accept the
license..
* Oh and Remedy License department will only give me a 30 day Deal.. Even
if the WEB page
says it is good till jan 31st of 2004. (Go Figure !)
So I was told by license department to just put it in manually.. It seems
to have taken However.. It is still not working.

1. I have installed, re-installed.
2. I have ensured the 1.4.2 ENV is the right home for JAVA in the XP OS. 3.
I have stopped and started the Server. 4. I have Installed 1.4.2 on the
SERVER just to check that part out. 5. I have Modified the REG to put the
Doug Mueller example to mod the XmX Settings.

Nothing.

-----Original Message-----
From: Zheng Chen [mailto:Zheng.Chen@REMEDY.COM]
Sent: Wednesday, July 23, 2003 7:59 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


If you already have licensed Application Explorer on the server, this might
be because you didn't select that server in admin tool. Highlight the server
and go to the menu again to see whether that menu option is enabled. Let me
know if it doesn't work.

Zheng Chen
Remedy, a BMC Software Company


-----Original Message-----
From: Edwin Vazquez [mailto:edwin.vazquez@QUITZE.COM.MX]
Sent: Wednesday, July 23, 2003 4:27 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


Hi list,
I have problem with the Remedy Application Explorer.

I have the next Configuration:
- SO XP Professional
- DB SQL 2000
- ARS Server 5.1.2 with license
- Application Explorer with license
- J2RE 1.4.2

My problem is the following :

When I open the form or the Admin tool the menu Tool -> Application Explorer
is Disable ?????.

Edwin Vazquez C.
Consultor de Procesos y TI
Quitze S.A. de C.V.
(52)55-54404329
(52)55-54404330
Mexico City



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com