The Solution: Got me a BAD License -- Doh !!
It now is working ...!!! Doh !!!


-----Original Message-----
From: Zandi Patrick S TSgt AFRL/IFOSS
Sent: Thursday, July 24, 2003 9:42 AM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Remedy Application Explorer "Beta"


I have the same problem,
I am still trying to make it work,
It might be related to the (for me) the license tool would Not accept the
license..
* Oh and Remedy License department will only give me a 30 day Deal.. Even
if the WEB page
says it is good till jan 31st of 2004. (Go Figure !)
So I was told by license department to just put it in manually.. It seems
to have taken However.. It is still not working.

1. I have installed, re-installed.
2. I have ensured the 1.4.2 ENV is the right home for JAVA in the XP OS. 3.
I have stopped and started the Server. 4. I have Installed 1.4.2 on the
SERVER just to check that part out. 5. I have Modified the REG to put the
Doug Mueller example to mod the XmX Settings.

Nothing.

-----Original Message-----
From: Zheng Chen [mailto:Zheng.Chen@REMEDY.COM]
Sent: Wednesday, July 23, 2003 7:59 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


If you already have licensed Application Explorer on the server, this might
be because you didn't select that server in admin tool. Highlight the server
and go to the menu again to see whether that menu option is enabled. Let me
know if it doesn't work.

Zheng Chen
Remedy, a BMC Software Company


-----Original Message-----
From: Edwin Vazquez [mailto:edwin.vazquez@QUITZE.COM.MX]
Sent: Wednesday, July 23, 2003 4:27 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Remedy Application Explorer "Beta"


Hi list,
I have problem with the Remedy Application Explorer.

I have the next Configuration:
- SO XP Professional
- DB SQL 2000
- ARS Server 5.1.2 with license
- Application Explorer with license
- J2RE 1.4.2

My problem is the following :

When I open the form or the Admin tool the menu Tool -> Application Explorer
is Disable ?????.

Edwin Vazquez C.
Consultor de Procesos y TI
Quitze S.A. de C.V.
(52)55-54404329
(52)55-54404330
Mexico City



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