I dont think it has anything to do with not installing the preference
server since I mistakenly also did not install it during one of the Remedy
classes.
When I was installing ARS 5.01 on linux I had the Remedy User tool pointing
to the server via an IP address.
Since I had tons of problems for some reason... I was left with having to
enter a DNS name in my Windows Host file (where the Remedy User was being
run from) and have that DNS name (which is really an alias to an IP) point
to the Linux Remedy Server IP address. I also had to add that alias DNS
name in the Admin Tool for the Linux box under File -> Server Information
-> Platform -> Server Name Alias.
Then all my problems with that linux box went away.
Not sure if this might help, but its the closest experience that I had that
sounds like your problem.
I dont remember the symptoms that I had when I was forced to do this, but
just thought it might help.
Jose Leon
Internet
dru@IO.COM@ARSLIST.ORG - 04/11/2003 02:05 PM
Please respond to arslist@ARSLIST.ORG
Sent by: ARSLIST@ARSLIST.ORG
To: ARSLIST
cc:
Subject: servers unavailable
Hello listers, I'm still trying to run this problem down. Here's my
environment:
xppro, standalone instsallation
oracle 8i
Remedy 5.0.1
I'm getting the mesage one or more servers are unavailable.
ARWARN 59 no such user exists, successfully connected as a guest user
user:demo
My server is xpworkstation03, that's the hostname of my machine, and
that's what's in the ar.cfg file. Portmapper is running, oracle is runing,
the listener is running, and remedy is running.
Here's how I'm logging in:
username: demo
no password
no preference server
no authentication
Perhaps this is my problem? I remember in the install that I wanted to use
a preference server, but I never set one up. Is there a default? Would
this be preventing me from logging on?
Please help, I need to get this project off the ground.
Thanks a bunch.
Drew
UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com
This message and any attachments (the "message") is
intended solely for the addressees and is confidential.
If you receive this message in error, please delete it and
immediately notify the sender. Any use not in accord with
its purpose, any dissemination or disclosure, either whole
or partial, is prohibited except formal approval. The internet
can not guarantee the integrity of this message.
BNP PARIBAS (and its subsidiaries) shall (will) not
therefore be liable for the message if modified.
---------------------------------------------
Ce message et toutes les pieces jointes (ci-apres le
"message") sont etablis a l'intention exclusive de ses
destinataires et sont confidentiels. Si vous recevez ce
message par erreur, merci de le detruire et d'en avertir
immediatement l'expediteur. Toute utilisation de ce
message non conforme a sa destination, toute diffusion
ou toute publication, totale ou partielle, est interdite, sauf
autorisation expresse. L'internet ne permettant pas
d'assurer l'integrite de ce message, BNP PARIBAS (et ses
filiales) decline(nt) toute responsabilite au titre de ce
message, dans l'hypothese ou il aurait ete modifie.
Previous Topic
Index