** **

When the Canadian’s call an election they conduct a process similar to a US Census. SHL had a contract to provide the computer networks, servers, desktops and software for the Election Offices. Local Election officials are designated in advance. When an Election is scheduled the officials have to rent an office in their district. They would contact the Central Election Office and the profile of the local office would be entered into a Remedy application. Notifications would then be sent from Remedy to the warehouse where the computer equipment is stored in a large crate for the local office. North American Van Lines would also be notified from Remedy to move the equipment to the local office. The local SHL Office would be notified to receive and setup the equipment. Status of all these actions was recorded in Remedy. The Local Official would hire staff and those actions were recorded in Remedy. Once an Office was in operation they would be sent a list of the people in their district and they would canvas the district to update the list and report daily to Election HQ. Candidates would then be provided the lists for mailings and calls. During the Election period the local Officials and their staff are paid and that all flowed through the Remedy application.



One of the challenges of the project was the requirement that the application had to be bi-lingual on the fly. The first application was implemented in 1993 in version 1.2. I worked with Doug to get Drop-Down Menus added to the product and I devised a system were each view and each menu had both English and French labels and values (they were also numerated). The agent could switch between languages by switching views and with the exception of text and diary fields a report of the data in a record could be viewed or printed in either language. I updated the application for a total of three elections before I left SHL to join VISTA IT.



Ed Reynolds

Vice President QMX SUPPORT SERVICES INC.

Home/Office: 818-884-4013

Cell: 818-421-8946

Home FAX: 818-884-2025

Visit: www.QMXS.com

-----Original Message-----
From: Warren Baltimore [mailto:baltimore-1@medctr.osu.edu]
Sent: Tuesday, March 04, 2003 06:21
To: ARSLIST@ARSLIST.ORG; EReynolds@QMXS.COM
Subject: Re: Your Remedy Applications



Ed,



I'm curious, could you tell us more about the "Canadian Election System"?



Warren



Warren R. Baltimore II
Senior Systems Analyst
Information Systems
The Ohio State University Medical Center
1375 Perry St.
Battelle 13-1-125
Columbus, OH 43201
614-293-2315
baltimore-1@medctr.osu.edu

>>> EReynolds@QMXS.COM 3/4/2003 1:25:32 AM >>>
**

In the last ten years I have built unusual Remedy systems like

1. the Canadian Election system

2. Contracts Management System

3. Purchase Order system

4. Network monitoring system (before Tivoli and CA)

5. Telephone switch alarm system

6. Pager activation system

7. Distribution Center Equipment Maintenance System (Conveyor belts and forklift preventive maintenance, etc.)

8. Facilities Maintenance and Management system

9. Venture Capital Portfolio Management system

10.Numerous non-IT Asset Management systems

11.HR systems

12.University class room scheduling and configuration system

13.Hotel room maid service and facilities management system

14.Numerous provisioning systems for telecom and wireless companies

15.Material Catalog system



The Remedy Web Site Applications Gallery can give you more ideas.



Ed Reynolds

Vice President QMX SUPPORT SERVICES INC.

Home/Office: 818-884-4013

Cell: 818-421-8946

Home FAX: 818-884-2025

E-Mail: EReynolds@QMXS.com





-----Original Message-----
From: Jose Leon [mailto:jose.leon@AMERICAS.BNPPARIBAS.COM]
Sent: Monday, March 03, 2003 13:45
Subject: Your Remedy Applications



I was just sitting here wondering what other applications I could do with

Remedy, but Im drawing a blank.

So I decided to ask you guys to see what applications have you made in

Remedy? Not modifications of

HelpDesk, etc, but actual applications.



So far I have thought of a Knowledge Base application.

Jose Leon







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