**
Sounds like something might be corrupted... perhaps it's worth while to export it to a def file and then examine it.

Were you using migrator? Early versions of that application have caused me considerably grief, if that's the case, you may need to go to some backups.

How much customization have you done? If it isn't a lot, maybe you should reinstall on a dev server, port the data over to it to see if you can recreate the problem and see if you can any differences.

-----Original Message-----
From: Mohammed Al-Otaibi [mailto:alotaibi@ISU.NET.SA]
Sent: Monday, December 30, 2002 8:02 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Long time and not get HPD:HelpDesk form


**
Dear all,

I have rebooted the server many times, but the problem still exist. Actually, I am facing the problem without doing any change to any form, just two steps: login and open the HPD form.

What to do ?

Regards,
Mohammed,

----- Original Message -----
From: Kevin Colwell
To: ARSLIST@ARSLIST.ORG
Sent: Monday, December 30, 2002 4:15 PM
Subject: Re: Long time and not get HPD:HelpDesk form

**
I have had the same problem remedy does not have a good handle on what this error is I have found the following from self study
1) It happens when I am in admin making a long time period of changes or many changes
2) It only affects the form or forms I was working in locking me out of any changes but all others will work
3) Only a reboot of server and making sure the rapp server is restarted clears this

Remedy has had me check many things but there appears to be some kind of time out or over flow problem if I take too long to make changes or make to many but the only cure seems to be the old take two reboots and call me in the morning ;) actually one and verify if the application service starts as well. Hope this helps.


W. Kevin Colwell
Help Desk Administrator
CDPHP
1223 Washington Avenue
Albany, New York 12206
phone (518) 641-4446
fax (518) 641-4503
e-mail: kcolwell@cdphp.com

CONFIDENTIALITY NOTICE: This e-mail, including attachments, is for the sole use of the individual to whom it is addressed, and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you have received this e-mail in error, please notify the sender by reply e-mail and destroy this message and its attachments.

>>> alotaibi@ISU.NET.SA 12/27/02 11:12PM >>>
**
Dear all,

When I try to open some forms ( like HPD:HelpDesk and CHG:Change ) in the Admin tool, it takes long time and at the end I get this message:
"RPC call failed : RPC: Unable to send; System error (ARERR 91)."

Also, when I try to explorer the active links, it takes long time to show me them.

It works fine with the other forms.

AR5.01
Solaris8
Sybase12.5

I appreciate your help.

Regards,
Mohammed,
You may also control your subscription options, including UNSUBSCRIBE, at http://www.ARSLIST.org This posting was submitted via the Web interface You may also control your subscription options, including UNSUBSCRIBE, at http://www.ARSLIST.org This posting was submitted via the Web interface

You may also control your subscription options, including UNSUBSCRIBE, at http://www.ARSLIST.org This posting was submitted via the Web interface

You may also control your subscription options, including UNSUBSCRIBE, at http://www.ARSLIST.org This posting was submitted via the Web interface

**
Dear all,

When I try to open some forms ( like HPD:HelpDesk and CHG:Change ) in the Admin tool, it takes long time and at the end I get this message:
"RPC call failed : RPC: Unable to send; System error (ARERR 91)."

Also, when I try to explorer the active links, it takes long time to show me them.

It works fine with the other forms.

AR5.01
Solaris8
Sybase12.5

I appreciate your help.

Regards,
Mohammed,
You may also control your subscription options, including UNSUBSCRIBE, at http://www.ARSLIST.org This posting was submitted via the Web interface

**
I have had the same problem remedy does not have a good handle on what this error is I have found the following from self study
1) It happens when I am in admin making a long time period of changes or many changes
2) It only affects the form or forms I was working in locking me out of any changes but all others will work
3) Only a reboot of server and making sure the rapp server is restarted clears this

Remedy has had me check many things but there appears to be some kind of time out or over flow problem if I take too long to make changes or make to many but the only cure seems to be the old take two reboots and call me in the morning ;) actually one and verify if the application service starts as well. Hope this helps.


W. Kevin Colwell
Help Desk Administrator
CDPHP
1223 Washington Avenue
Albany, New York 12206
phone (518) 641-4446
fax (518) 641-4503
e-mail: kcolwell@cdphp.com

CONFIDENTIALITY NOTICE: This e-mail, including attachments, is for the sole use of the individual to whom it is addressed, and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you have received this e-mail in error, please notify the sender by reply e-mail and destroy this message and its attachments.

>>> alotaibi@ISU.NET.SA 12/27/02 11:12PM >>>
**
Dear all,

When I try to open some forms ( like HPD:HelpDesk and CHG:Change ) in the Admin tool, it takes long time and at the end I get this message:
"RPC call failed : RPC: Unable to send; System error (ARERR 91)."

Also, when I try to explorer the active links, it takes long time to show me them.

It works fine with the other forms.

AR5.01
Solaris8
Sybase12.5

I appreciate your help.

Regards,
Mohammed,
You may also control your subscription options, including UNSUBSCRIBE, at http://www.ARSLIST.org This posting was submitted via the Web interface
You may also control your subscription options, including UNSUBSCRIBE, at http://www.ARSLIST.org This posting was submitted via the Web interface

**
Dear all,

I have rebooted the server many times, but the problem still exist. Actually, I am facing the problem without doing any change to any form, just two steps: login and open the HPD form.

What to do ?

Regards,
Mohammed,

----- Original Message -----
From: Kevin Colwell
To: ARSLIST@ARSLIST.ORG
Sent: Monday, December 30, 2002 4:15 PM
Subject: Re: Long time and not get HPD:HelpDesk form

**
I have had the same problem remedy does not have a good handle on what this error is I have found the following from self study
1) It happens when I am in admin making a long time period of changes or many changes
2) It only affects the form or forms I was working in locking me out of any changes but all others will work
3) Only a reboot of server and making sure the rapp server is restarted clears this

Remedy has had me check many things but there appears to be some kind of time out or over flow problem if I take too long to make changes or make to many but the only cure seems to be the old take two reboots and call me in the morning ;) actually one and verify if the application service starts as well. Hope this helps.


W. Kevin Colwell
Help Desk Administrator
CDPHP
1223 Washington Avenue
Albany, New York 12206
phone (518) 641-4446
fax (518) 641-4503
e-mail: kcolwell@cdphp.com

CONFIDENTIALITY NOTICE: This e-mail, including attachments, is for the sole use of the individual to whom it is addressed, and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you have received this e-mail in error, please notify the sender by reply e-mail and destroy this message and its attachments.

>>> alotaibi@ISU.NET.SA 12/27/02 11:12PM >>>
**
Dear all,

When I try to open some forms ( like HPD:HelpDesk and CHG:Change ) in the Admin tool, it takes long time and at the end I get this message:
"RPC call failed : RPC: Unable to send; System error (ARERR 91)."

Also, when I try to explorer the active links, it takes long time to show me them.

It works fine with the other forms.

AR5.01
Solaris8
Sybase12.5

I appreciate your help.

Regards,
Mohammed,
You may also control your subscription options, including UNSUBSCRIBE, at http://www.ARSLIST.org This posting was submitted via the Web interface You may also control your subscription options, including UNSUBSCRIBE, at http://www.ARSLIST.org This posting was submitted via the Web interface

You may also control your subscription options, including UNSUBSCRIBE, at http://www.ARSLIST.org This posting was submitted via the Web interface