**

Hi,

I have some users who are accessing a Remedy Form via ARWEB 3.0.2. I have
created a set of web pages that allow them to query depending on the status
of the entry and their login.

For a number of historical reasons the Login field stores their Remedy User
Name in uppercase.

In order to define the query in the arweb .for file I am using the ARWeb
parameter {user}. The query that I have defined for them does not work
because the Remedy User Name is in lowercase and the Login field is in
uppercase.

Does anyone know how to convert the {user} parameter to uppercase in the
ARWEB .for file so that I can get the query to work?

Thanks in advance.

Nyall

------------------------------
Nyall McCavitt
(Action Request System Support)
Software Engineering Unit
mailto:Nyall.McCavitt@eurocontrol.int
Tel: +33 (0)1 69 88 73 02
Mob: +33 (0)6 64 85 96 23
Fax: +33 (0)1 69 88 72 27
SEU Webpage: http://seu.eurocontrol.fr/
--
Eurocontrol Experimental Centre
Centre de Bois des Bordes
BP15
91222 Bretigny sur Orge, CEDEX
France

**

Nyall:

I don't think you have to use a modification to the .for file. How about a change to the
form that wil change the User ID to UPPER when they are in the query form? This is much
easier to implement through workflow than to do through Javascript on the .for file.

James Mckenzie

MCCAVITT Nyall wrote:

> **
>
> Hi,
>
> I have some users who are accessing a Remedy Form via ARWEB 3.0.2. I have
> created a set of web pages that allow them to query depending on the status
> of the entry and their login.
>
> For a number of historical reasons the Login field stores their Remedy User
> Name in uppercase.
>
> In order to define the query in the arweb .for file I am using the ARWeb
> parameter {user}. The query that I have defined for them does not work
> because the Remedy User Name is in lowercase and the Login field is in
> uppercase.
>
> Does anyone know how to convert the {user} parameter to uppercase in the
> ARWEB .for file so that I can get the query to work?
>
> Thanks in advance.
>
> Nyall
>
> ------------------------------
> Nyall McCavitt
> (Action Request System Support)
> Software Engineering Unit
> mailto:Nyall.McCavitt@eurocontrol.int
> Tel: +33 (0)1 69 88 73 02
> Mob: +33 (0)6 64 85 96 23
> Fax: +33 (0)1 69 88 72 27
> SEU Webpage: http://seu.eurocontrol.fr/
> --
> Eurocontrol Experimental Centre
> Centre de Bois des Bordes
> BP15
> 91222 Bretigny sur Orge, CEDEX
> France
>
>
>
>