**

Hi,

Does anyone know where the temporary notification files created by the
Remedy system are stored on a Unix machine? The ones I mean are basically
the mail message generated by a Notification action which is then stored in
a temporary directory before being sent out as an email. They have a 7 digit
name if I remember correctly which is made up of random numbers and letters.

Regards,

Simon Meadows

**

Hi Simon,

What version of UNIX? This is what I have:

AIX - /var/spool/mail OR /var/spool/mqueue
HP - /var/adm/syslog

I may be worthwhile looking at your sendmail.cf file which specifies the
directory that contains the log files.

Mike.

--------------------------------------------
Michael Worts
Remedy Consultant
michael.worts@ntl.com
--------------------------------------------
Remedy v4.52 Patch 1017
RS/6000 - AIX 4.3
Oracle 8.1.6
--------------------------------------------

-----Original Message-----
From: Meadows, Simon [mailto:MeadowsS@UK.TIGPLC.COM]
Sent: 09 July 2002 11:24
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Temporary mail file locations on UNIX


**

Hi,

Does anyone know where the temporary notification files created by the
Remedy system are stored on a Unix machine? The ones I mean are basically
the mail message generated by a Notification action which is then stored in
a temporary directory before being sent out as an email. They have a 7 digit
name if I remember correctly which is made up of random numbers and letters.

Regards,

Simon Meadows



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The contents of this email and any attachments are sent for the personal attention
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ntl Group Limited

**

Simon,

I think your after the following, but if not sorry. It depends on your mail
system. On Unix [Solaris] and if sendmail is in use the directory is
typically /var/spool/mqueue. You will see the option sent in the sendmail.cf
file, usually located in
/etc/mail/

e.g

# queue directory
O QueueDirectory=/var/spool/mqueue

The files like you say start with letters and contain digits etc... e.g
df...,qf... etc
all of which have a special meaning to sendmail. If you use another mail
program It may put it in the
same location but you'll have to look at that documentation.

If all is OK, the mails go out quite quickly, but it there is a delay [e.g
timeout] then one would see files in this
directory. To view the queue you can use the command mailq, which puts it
into a readable format. Alternatively you
can go to the directory directly and check it out. I think this is what you
want when you mention temporary location, but perhaps not.

I hope this is what your after.

Regards,
Kevin

-----Original Message-----
From: Meadows, Simon [mailto:MeadowsS@UK.TIGPLC.COM]
Sent: 09 July 2002 11:24
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Temporary mail file locations on UNIX


**

Hi,

Does anyone know where the temporary notification files created by the
Remedy system are stored on a Unix machine? The ones I mean are basically
the mail message generated by a Notification action which is then stored in
a temporary directory before being sent out as an email. They have a 7 digit
name if I remember correctly which is made up of random numbers and letters.

Regards,

Simon Meadows



To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the system manager.

This footnote also confirms that this email message has been swept by
MIMEsweeper for the presence of computer viruses.

www.mimesweeper.com
**********************************************************************

**

You can also look at /var/log/maillog on Solaris.

On Tue, 9 Jul 2002 11:35:54 +0100, Kevin Murray
wrote:

>**
>
>Simon,
>
>I think your after the following, but if not sorry. It depends on your mail
>system. On Unix [Solaris] and if sendmail is in use the directory is
>typically /var/spool/mqueue. You will see the option sent in the
sendmail.cf
>file, usually located in
>/etc/mail/
>
>e.g
>
># queue directory
>O QueueDirectory=/var/spool/mqueue
>
>The files like you say start with letters and contain digits etc... e.g
>df...,qf... etc
>all of which have a special meaning to sendmail. If you use another mail
>program It may put it in the
>same location but you'll have to look at that documentation.
>
>If all is OK, the mails go out quite quickly, but it there is a delay [e.g
>timeout] then one would see files in this
>directory. To view the queue you can use the command mailq, which puts it
>into a readable format. Alternatively you
>can go to the directory directly and check it out. I think this is what you
>want when you mention temporary location, but perhaps not.
>
>I hope this is what your after.
>
>Regards,
>Kevin
>
>-----Original Message-----
>From: Meadows, Simon [mailto:MeadowsS@UK.TIGPLC.COM]
>Sent: 09 July 2002 11:24
>To: ARSLIST@LISTSERV.VISTAIT.COM
>Subject: Temporary mail file locations on UNIX
>
>
>**
>
>Hi,
>
>Does anyone know where the temporary notification files created by the
>Remedy system are stored on a Unix machine? The ones I mean are basically
>the mail message generated by a Notification action which is then stored in
>a temporary directory before being sent out as an email. They have a 7
digit
>name if I remember correctly which is made up of random numbers and
letters.
>
>Regards,
>
>Simon Meadows
>
>

>
>To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
>listserv@listserv.vistait.com
>You may also control your subscription options, including UNSUBSCRIBE, at
>www.ARSLIST.org
>
>
>**********************************************************************
>This email and any files transmitted with it are confidential and
>intended solely for the use of the individual or entity to whom they
>are addressed. If you have received this email in error please notify
>the system manager.
>
>This footnote also confirms that this email message has been swept by
>MIMEsweeper for the presence of computer viruses.
>
>www.mimesweeper.com
>**********************************************************************
>
>

>To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
>You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

**

On all Unixes of which I am familiar, mqueue is where mail sits until it
can be delivered after the first try has failed. I wouldn't
characterize this as a temporary space although this may be what the
original poster had in mind.

/var/log/maillog if it exists would be a log file, i.e. a diary of what
the mail software has done, not the mail itself.


Dana Bourgeois

> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@LISTSERV.VISTAIT.COM] On Behalf Of Zhang, Eric L
> Sent: Thursday, July 11, 2002 11:39 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: [ARSLIST] Temporary mail file locations on UNIX
>
>
> **
>
> You can also look at /var/log/maillog on Solaris.
>
> On Tue, 9 Jul 2002 11:35:54 +0100, Kevin Murray
>
> wrote:
>
> >**
> >
> >Simon,
> >
> >I think your after the following, but if not sorry. It
> depends on your
> >mail system. On Unix [Solaris] and if sendmail is in use the
> directory
> >is typically /var/spool/mqueue. You will see the option sent in the
> sendmail.cf
> >file, usually located in
> >/etc/mail/
> >
> >e.g
> >
> ># queue directory
> >O QueueDirectory=/var/spool/mqueue
> >
> >The files like you say start with letters and contain digits
> etc... e.g
> >df...,qf... etc all of which have a special meaning to
> sendmail. If you
> >use another mail program It may put it in the
> >same location but you'll have to look at that documentation.
> >
> >If all is OK, the mails go out quite quickly, but it there
> is a delay
> >[e.g timeout] then one would see files in this directory. To
> view the
> >queue you can use the command mailq, which puts it into a readable
> >format. Alternatively you can go to the directory directly
> and check it
> >out. I think this is what you want when you mention
> temporary location,
> >but perhaps not.
> >
> >I hope this is what your after.
> >
> >Regards,
> >Kevin
> >
> >-----Original Message-----
> >From: Meadows, Simon [mailto:MeadowsS@UK.TIGPLC.COM]
> >Sent: 09 July 2002 11:24
> >To: ARSLIST@LISTSERV.VISTAIT.COM
> >Subject: Temporary mail file locations on UNIX
> >
> >
> >**
> >
> >Hi,
> >
> >Does anyone know where the temporary notification files
> created by the
> >Remedy system are stored on a Unix machine? The ones I mean are
> >basically the mail message generated by a Notification
> action which is
> >then stored in a temporary directory before being sent out
> as an email.
> >They have a 7
> digit
> >name if I remember correctly which is made up of random numbers and
> letters.
> >
> >Regards,
> >
> >Simon Meadows
> >
> >
>
> >
>
> >
> >To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
> >listserv@listserv.vistait.com You may also control your subscription
> >options, including UNSUBSCRIBE, at www.ARSLIST.org
> >
> >
> >*************************************************************
> *********
> >This email and any files transmitted with it are confidential and
> >intended solely for the use of the individual or entity to whom they
> >are addressed. If you have received this email in error
> please notify
> >the system manager.
> >
> >This footnote also confirms that this email message has been
> swept by
> >MIMEsweeper for the presence of computer viruses.
> >
> >www.mimesweeper.com
> >*************************************************************
> *********
> >
> >
>
> >
>
> >To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
> listserv@listserv.vistait.com
> >You may also control your subscription options, including
> UNSUBSCRIBE,
> >at
> www.ARSLIST.org
>
>
>
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> subscription options, including UNSUBSCRIBE, at www.ARSLIST.org
>