Page 2 of 2 < 1 2
Topic Options
Rate This Topic
#67941 - 06/10/02 10:54 AM Re: "After Submit" - Active Links [Re: rtobias]
larry salisbury Offline
Member

Registered: 06/12/01
Posts: 576
**

**

Dave and Shannon,
Have confirmation from others that Dave's statement is correct. Experiences
indicate the After Submit Push action sometimes gets the entry-id and
sometimes doesn't. Best use the Filter Push which is reported to be
reliable. I have one in 4.5.2 that works fine but will convert it before
moving to 5.01.

Larry Salisbury
Acxiom Corporation
Chatsworth, CA
voice: 310-957-9529
fax: 310-957-9285



-----Original Message-----
From: Dave Saville [SMTP:dave.saville@NTLWORLD.COM]
Sent: Saturday, June 08, 2002 00:35
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: "After Submit" - Active Links

**

On Fri, 7 Jun 2002 12:23:56 -0700, Salisbury Larry - lasali
(Chatsworth) wrote:

>**
>
>Shannon,
>An active link run on After Submit doing a Push will have the entry-ID of
>the submitted ticket available to it. Or use a filter Push action.
>
>Larry Salisbury
>Acxiom Corporation
>Chatsworth, CA
>voice: 310-957-9529
>fax: 310-957-9285
>
>
>
>-----Original Message-----
>From: Shannon Davis [SMTP:sdavis@BCGI.NET]
>Sent: Friday, June 07, 2002 10:51
>To: ARSLIST@LISTSERV.VISTAIT.COM
>Subject: "After Submit" - Active Links
>
>**
>
>Okay, I got ARMAILD working, at least some of the time. It still gives bad
>error messages.
>
>So here's the deal. I have this dummy form with few requirements, used to
>submit tickets by email. Whenever one of those tickets is submitted, I want
>to push fields from it into another form. I want to push the request ID in
>particular. My After Submit Active Link isn't pushing the request ID,
>perhaps because none has been generated. I can get this Active Link to
fire
>only if I enter a ticket the normal way. While an email submit works to
the
>form, it doesn't make the Active Link go. Understandable - since Active
>Links are a client side thing.
>
>In addition, I am wondering if there is a better way (hey, a way that works
>would be great!) to achieve this.

On v4.x I have seen the ticket number appear on the bottom line of
the user tool window and at the same time an active link after submit
have NULL in the id field.

Never did track it down - only happened on some workstations.

--
Regards

Dave Saville
Please note new email address dave.saville@ntlworld.com



To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org


*********************************************************************

The information contained in this communication is
confidential, is intended only for the use of the recipient
named above, and may be legally privileged.
If the reader of this message is not the intended
recipient, you are hereby notified that any dissemination,
distribution, or copying of this communication is strictly
prohibited.
If you have received this communication in error,
please re-send this communication to the sender and
delete the original message or any copy of it from your
computer system. Thank You.









Top
#67942 - 06/17/02 02:58 AM Re: "After Submit" - Active Links [Re: rtobias]
sdavis Offline
Stealth Member

Registered: 06/12/01
Posts: 392
**

Thanks all - I am using the Filter->Push action. It wasn't working
originally, because I had my filter testing for 'request id != $null' - that
fails when the filter is checked for qualifications, but it would succeed by
the time the push action is ready. Once I removed that qualification, the
filter worked as advertised.

> -----Original Message-----
> From: Salisbury Larry - lasali (Chatsworth)
> [mailto:Larry.Salisbury@ACXIOM.COM]
> Sent: Monday, June 10, 2002 4:54 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: "After Submit" - Active Links
>
>
> **
>
> **
>
> Dave and Shannon,
> Have confirmation from others that Dave's statement is
> correct. Experiences
> indicate the After Submit Push action sometimes gets the entry-id and
> sometimes doesn't. Best use the Filter Push which is reported to be
> reliable. I have one in 4.5.2 that works fine but will
> convert it before
> moving to 5.01.
>
> Larry Salisbury
> Acxiom Corporation
> Chatsworth, CA
> voice: 310-957-9529
> fax: 310-957-9285
>
>
>
> -----Original Message-----
> From: Dave Saville [SMTP:dave.saville@NTLWORLD.COM]
> Sent: Saturday, June 08, 2002 00:35
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: "After Submit" - Active Links
>
> **
>
> On Fri, 7 Jun 2002 12:23:56 -0700, Salisbury Larry - lasali
> (Chatsworth) wrote:
>
> >**
> >
> >Shannon,
> >An active link run on After Submit doing a Push will have
> the entry-ID of
> >the submitted ticket available to it. Or use a filter Push action.
> >
> >Larry Salisbury
> >Acxiom Corporation
> >Chatsworth, CA
> >voice: 310-957-9529
> >fax: 310-957-9285
> >
> >
> >
> >-----Original Message-----
> >From: Shannon Davis [SMTP:sdavis@BCGI.NET]
> >Sent: Friday, June 07, 2002 10:51
> >To: ARSLIST@LISTSERV.VISTAIT.COM
> >Subject: "After Submit" - Active Links
> >
> >**
> >
> >Okay, I got ARMAILD working, at least some of the time. It
> still gives bad
> >error messages.
> >
> >So here's the deal. I have this dummy form with few
> requirements, used to
> >submit tickets by email. Whenever one of those tickets is
> submitted, I want
> >to push fields from it into another form. I want to push
> the request ID in
> >particular. My After Submit Active Link isn't pushing the
> request ID,
> >perhaps because none has been generated. I can get this
> Active Link to
> fire
> >only if I enter a ticket the normal way. While an email
> submit works to
> the
> >form, it doesn't make the Active Link go. Understandable -
> since Active
> >Links are a client side thing.
> >
> >In addition, I am wondering if there is a better way (hey, a
> way that works
> >would be great!) to achieve this.
>
> On v4.x I have seen the ticket number appear on the bottom line of
> the user tool window and at the same time an active link after submit
> have NULL in the id field.
>
> Never did track it down - only happened on some workstations.
>
> --
> Regards
>
> Dave Saville
> Please note new email address dave.saville@ntlworld.com
>
>
>
>
> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
> listserv@listserv.vistait.com
> You may also control your subscription options, including
> UNSUBSCRIBE, at
> www.ARSLIST.org
>
>
> *********************************************************************
>
> The information contained in this communication is
> confidential, is intended only for the use of the recipient
> named above, and may be legally privileged.
> If the reader of this message is not the intended
> recipient, you are hereby notified that any dissemination,
> distribution, or copying of this communication is strictly
> prohibited.
> If you have received this communication in error,
> please re-send this communication to the sender and
> delete the original message or any copy of it from your
> computer system. Thank You.
>
>
>
> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
> listserv@listserv.vistait.com
> You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>
>
>
> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
> listserv@listserv.vistait.com
> You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>





Top
Page 2 of 2 < 1 2


Moderator:  Matt Reinfeldt