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#64953 - 04/20/02 01:00 AM Total Tickets For a Month
srivathsa_h_j Offline
Stealth Member

Registered: 03/11/04
Posts: 33
Hi all,

I am using Remedy 4.0 Client for Remedy 4.0 Server. Oracle Back End.

How to take a report on monthly call Volume? and Percentage calls related to specific Problem?

Any idea?

Thanks in advance

Srivathsa



Srivathsa. H.J

Consultant

srivathsa.hj@cgdigital.biz





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#64954 - 04/20/02 03:02 PM Re: Total Tickets For a Month [Re: bhm]
dconner Offline
Just Signed Up

Registered: 03/11/04
Posts: 3
You should look into using Crystal Reports.

----- Original Message -----
From: Srivathsa Hullahalli
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: Saturday, April 20, 2002 7:00 AM
Subject: Total Tickets For a Month


Hi all,

I am using Remedy 4.0 Client for Remedy 4.0 Server. Oracle Back End.

How to take a report on monthly call Volume? and Percentage calls related to specific Problem?

Any idea?

Thanks in advance

Srivathsa



Srivathsa. H.J

Consultant

srivathsa.hj@cgdigital.biz





Do You Yahoo!?
Yahoo! Games - play chess, backgammon, pool and more


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