**

Hello Listers,

I have a query, i want to know if it is possible to create a chat room
by creating a display form maybe and some workflow.

Has anyone acheived this and would like to share some ideas with me or
maybe just point me into the right direction.

can it be possible is the first question ?

what do you think..

Regards,

Ajay Paul
Remedy Consultant

Listers...

Talking about chat rooms, I was wondering if anyone has created or intends creating a Chat room on channels like Yahoo or Mirc. Does anyone think (like I do) that such rooms would be useful to Remedy Administrators / Developers to exchange ideas online real time? And even transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels could be useful to only communicate to users logged on and would be difficult to get users to respond to offline messages. Anyone interested in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if it's legal to host chat rooms on public free chat channels to discuss a product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

Almost,

The biggest issue is how to get your "Instant" massage.
You still have to poll the message server for new messages.

In 5.0 there are some interesting options.
For one, you can have an ActiveLink fire on a interval.
Still not really a chat window.

OR

in 5.0, you could just have a View Field displaying a web client of a commercially available Chat client :)

Mark Blankenship

-----Original Message-----
From: Ajay Paul [ mailto:ajayp@TALK21.COM]
Sent: Monday, April 15, 2002 2:54 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Chat Room for Remedy Users


**

Hello Listers,

I have a query, i want to know if it is possible to create a chat room
by creating a display form maybe and some workflow.

Has anyone acheived this and would like to share some ideas with me or
maybe just point me into the right direction.

can it be possible is the first question ?

what do you think..

Regards,

Ajay Paul
Remedy Consultant

Joe,

I'd be for it, my only request would be that it not be MSN as I can't get the messenger app to work across our firewall....

Warren


Warren R. Baltimore II
Systems Manager - Remedy Development
Information Systems
The Ohio State University Medical Center
1375 Perry St.
Battelle 13-1-125
Columbus, OH 43201
614-293-2315
baltimore-1@medctr.osu.edu

>>> joeremedy@YAHOO.COM 4/15/02 9:25:28 AM >>>

Listers...

Talking about chat rooms, I was wondering if anyone has created or intends creating a Chat room on channels like Yahoo or Mirc. Does anyone think (like I do) that such rooms would be useful to Remedy Administrators / Developers to exchange ideas online real time? And even transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels could be useful to only communicate to users logged on and would be difficult to get users to respond to offline messages. Anyone interested in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if it's legal to host chat rooms on public free chat channels to discuss a product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

**

You could do it by using a support form and a display only form and use the
auto refresh function.

Have the a table display each new record as a new line in the "chat window"
with the auto refresh function. It is rather crude... but effective.

Eric

-----Original Message-----
From: Mark Blankenship [mailto:mark.blankenship@VISTAIT.COM]
Sent: Monday, April 15, 2002 8:31 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users



Almost,

The biggest issue is how to get your "Instant" massage.
You still have to poll the message server for new messages.

In 5.0 there are some interesting options.
For one, you can have an ActiveLink fire on a interval.
Still not really a chat window.

OR

in 5.0, you could just have a View Field displaying a web client of a
commercially available Chat client :)

Mark Blankenship

-----Original Message-----
From: Ajay Paul [ mailto:ajayp@TALK21.COM ]
Sent: Monday, April 15, 2002 2:54 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Chat Room for Remedy Users


**

Hello Listers,

I have a query, i want to know if it is possible to create a chat room
by creating a display form maybe and some workflow.

Has anyone acheived this and would like to share some ideas with me or
maybe just point me into the right direction.

can it be possible is the first question ?

what do you think..

Regards,

Ajay Paul
Remedy Consultant



To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

**

Hi Ajay,Martin+others

Personaly i think its a smashing idea...we have untold depth of experience
and skills accessing this forum on a daily basis and im sure ( well
certainly i would be prepared to offer my skills in a project of this sort )
many out there would feel that we teh Remedy community at large could all
benefit from having a online forum where
assistance,exchanges,feedback,help,etc could be available esp. since at any
given moment only half the present remedy list subscribers are awake and
having someone online to assist you could only be a major plus!

What say ye all?

Regards
Kevin Rutenberg
Remedy Application Consultant
Cape Town
South Africa

-----Original Message-----
From: Joe Martin DeSouza
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: 02/04/15 03:25
Subject: Re: Chat Room for Remedy Users

Listers...

Talking about chat rooms, I was wondering if anyone has created or
intends creating a Chat room on channels like Yahoo or Mirc. Does anyone
think (like I do) that such rooms would be useful to Remedy
Administrators / Developers to exchange ideas online real time? And even
transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels
could be useful to only communicate to users logged on and would be
difficult to get users to respond to offline messages. Anyone interested
in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if
it's legal to host chat rooms on public free chat channels to discuss a
product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

**

Come one, Come all!
(No restrictions what-so-ever)

I've opened a chat room on Yahoo! so that we can experiment and see how
this works~

The room is located under Computers & Internet, and the room is called ARS
Chat Room.

See you there!

Shawn Stonequist
EMNS, Inc

Joe,
This type of thing has been tried before. (It did not go over well.)

AKA: http://groups.yahoo.com/group/remedylovesus/
Founded: Jun 25, 1999


I'm not suggesting that this is a "good group" or even a "good idea", but I thought it worthy to note that others have attempted this before. I know there are other "groups" like this out there. I just don't have them at the tips of my fingers.

--
Carey Matthew Black
Peregrine Skilled Professional (PSP/RSP)

-----Original Message-----
From: Joe Martin DeSouza [mailto:joeremedy@YAHOO.COM]
Sent: Monday, April 15, 2002 8:25 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users


Listers...

Talking about chat rooms, I was wondering if anyone has created or intends creating a Chat room on channels like Yahoo or Mirc. Does anyone think (like I do) that such rooms would be useful to Remedy Administrators / Developers to exchange ideas online real time? And even transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels could be useful to only communicate to users logged on and would be difficult to get users to respond to offline messages. Anyone interested in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if it's legal to host chat rooms on public free chat channels to discuss a product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

**

Ajay & Mark,

ARS 5.x

If you create a View field on a form and then set the value to your IM
path on your local system, won't this launch the IM program (or MSN or
Yahoo...etc)?

Then the issue of a chat room after the fact is joining the chat session.
Who initiates the session ?

Regards...Gidd




-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Ajay Paul
Sent: Sunday, April 14, 2002 11:54 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Chat Room for Remedy Users


**

Hello Listers,

I have a query, i want to know if it is possible to create a chat room
by creating a display form maybe and some workflow.

Has anyone acheived this and would like to share some ideas with me or
maybe just point me into the right direction.

can it be possible is the first question ?

what do you think..

Regards,

Ajay Paul
Remedy Consultant



To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

**

I don't think that writing a new record for each statement would be a good idea. That would eat up the database fast.

I would almost have a form with a large text field that is read only, have a small text field to write to below that, and have an active link that fires on a button to add what you put in the small text field plus your username to the large text field, with formatting like what you would expect in a chatroom. Then have an active link that fires on an interval to reload the text field every few seconds, if possible. I haven't tried firing active links on an interval yet, so I don't know if you can set it to happen every 3 seconds, or if it would be a huge performance hit.

-----Original Message-----
From: Dunn, Eric [mailto:edunn@SPLITROCK.NET]
Sent: Monday, April 15, 2002 9:08 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users


**

You could do it by using a support form and a display only form and use the
auto refresh function.

Have the a table display each new record as a new line in the "chat window"
with the auto refresh function. It is rather crude... but effective.

Eric

I would like to point out that one of the biggest benefits of the list, that would be lost with a chat, is the archiving of data, and the advantage of having it there for you when you need/want it. I wouldn't want to give that up. and as such, I would say, that I would rather keep it in the list, if I walk away from my computer, I don't lose the thread of conversation.

But that is just my 2?.

Brian Goralczyk
Verizon Wireless

-----Original Message-----
From: Warren Baltimore [mailto:baltimore-1@MEDCTR.OSU.EDU]
Sent: Monday, April 15, 2002 9:49 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: [ARSLIST] Chat Room for Remedy Users


Joe,

I'd be for it, my only request would be that it not be MSN as I can't get the messenger app to work across our firewall....

Warren


Warren R. Baltimore II
Systems Manager - Remedy Development
Information Systems
The Ohio State University Medical Center
1375 Perry St.
Battelle 13-1-125
Columbus, OH 43201
614-293-2315
baltimore-1@medctr.osu.edu

>>> joeremedy@YAHOO.COM 4/15/02 9:25:28 AM >>>

Listers...

Talking about chat rooms, I was wondering if anyone has created or intends creating a Chat room on channels like Yahoo or Mirc. Does anyone think (like I do) that such rooms would be useful to Remedy Administrators / Developers to exchange ideas online real time? And even transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels could be useful to only communicate to users logged on and would be difficult to get users to respond to offline messages. Anyone interested in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if it's legal to host chat rooms on public free chat channels to discuss a product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

**

Second attempt- first one didn't seem to go out with the mail.
***
Come one, Come all!
(No restrictions what-so-ever)

I've opened a chat room on Yahoo! so that we can experiment and see how
this works~

The room is located under Computers & Internet, and the room is called ARS
Chat Room.

See you there!

Shawn Stonequist
EMNS, Inc

**

Hi Everyone,

Great idea on the Chatroom. I was trying to check
into the legalities, but I'm blocked from my end. I
can ask around about a free chatroom dealing w/
commercially sold software. I'll contact my Remedy
sales Rep.

If anyone can find or search on freeware, go for it.
There are chatroom packages out there. ChatPro for
instance, its build in Perl. But someone will have to
host and administer it.


Troy Sasso


--- "Dunn, Eric" wrote:
> **
>
> You could do it by using a support form and a
> display only form and use the
> auto refresh function.
>
> Have the a table display each new record as a new
> line in the "chat window"
> with the auto refresh function. It is rather
> crude... but effective.
>
> Eric
>
> -----Original Message-----
> From: Mark Blankenship
> [mailto:mark.blankenship@VISTAIT.COM]
> Sent: Monday, April 15, 2002 8:31 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Chat Room for Remedy Users
>
>
>
> Almost,
>
> The biggest issue is how to get your "Instant"
> massage.
> You still have to poll the message server for new
> messages.
>
> In 5.0 there are some interesting options.
> For one, you can have an ActiveLink fire on a
> interval.
> Still not really a chat window.
>
> OR
>
> in 5.0, you could just have a View Field displaying
> a web client of a
> commercially available Chat client :)
>
> Mark Blankenship
>
> -----Original Message-----
> From: Ajay Paul [ mailto:ajayp@TALK21.COM
> ]
> Sent: Monday, April 15, 2002 2:54 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Chat Room for Remedy Users
>
>
> **
>
> Hello Listers,
>
> I have a query, i want to know if it is possible to
> create a chat room
> by creating a display form maybe and some workflow.
>
> Has anyone acheived this and would like to share
> some ideas with me or
> maybe just point me into the right direction.
>
> can it be possible is the first question ?
>
> what do you think..
>
> Regards,
>
> Ajay Paul
> Remedy Consultant
>
>

>
> To UNSUBSCRIBE, email the message "unsubscribe
> arslist" to:
> listserv@listserv.vistait.com
> You may also control your subscription options,
> including UNSUBSCRIBE, at
> www.ARSLIST.org
>
>

> To UNSUBSCRIBE, email the message "unsubscribe
> arslist" to: listserv@listserv.vistait.com
> You may also control your subscription options,
> including UNSUBSCRIBE, at www.ARSLIST.org



Do You Yahoo!?
Yahoo! Tax Center - online filing with TurboTax
http://taxes.yahoo.com/

hear hear,
By the way.. This thead happened before, and died...
Allready.com has a chat or Had a chat room.. It was used by 23 users.. maybe.. and it died accordingly.

Forget it.

-----Original Message-----
From: Brian Goralczyk [mailto:Brian.Goralczyk@VERIZONWIRELESS.COM]
Sent: Monday, April 15, 2002 10:40 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users



I would like to point out that one of the biggest benefits of the list, that would be lost with a chat, is the archiving of data, and the advantage of having it there for you when you need/want it. I wouldn't want to give that up. and as such, I would say, that I would rather keep it in the list, if I walk away from my computer, I don't lose the thread of conversation.

But that is just my 2?.

Brian Goralczyk
Verizon Wireless

-----Original Message-----
From: Warren Baltimore [mailto:baltimore-1@MEDCTR.OSU.EDU]
Sent: Monday, April 15, 2002 9:49 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: [ARSLIST] Chat Room for Remedy Users


Joe,

I'd be for it, my only request would be that it not be MSN as I can't get the messenger app to work across our firewall....

Warren


Warren R. Baltimore II
Systems Manager - Remedy Development
Information Systems
The Ohio State University Medical Center
1375 Perry St.
Battelle 13-1-125
Columbus, OH 43201
614-293-2315
baltimore-1@medctr.osu.edu

>>> joeremedy@YAHOO.COM 4/15/02 9:25:28 AM >>>

Listers...

Talking about chat rooms, I was wondering if anyone has created or intends creating a Chat room on channels like Yahoo or Mirc. Does anyone think (like I do) that such rooms would be useful to Remedy Administrators / Developers to exchange ideas online real time? And even transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels could be useful to only communicate to users logged on and would be difficult to get users to respond to offline messages. Anyone interested in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if it's legal to host chat rooms on public free chat channels to discuss a product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

**

I will try this and see how it works on the performance side of things.

Regarding the Global chat room idea.....

I also agree, i dont want to loose the archived information, but a chatroom
is also agood idea, but remember our emails is what build the archives, the
chat room will not be logged or will it........

This is something to think about, we need to have a vote on how many of us
want a chat room asell, i do. We can all use MSN, Yahoo or IM and create
some ideas, and add each of the remedy listers to it.

But problems will prevent this, such as my firewall doesnt allow me to use
MSN and Yahoo at work due to the PROXY.



Ajay

**

The only problem with Yahoo is that not everyone has Yahoo accounts, or
wants to create another account somewhere. I don't know how many people
have used EFnet for IRC, but I've opened a room there called #ARSList. The
room will only be there as long as I am logged in since I don't have a bot
to keep it open.

Rick Ponzo

----- Original Message -----
From: "Shawn Stonequist"
To:
Sent: Monday, April 15, 2002 2:17 AM
Subject: Re: Chat Room for Remedy Users


> **
>
> Second attempt- first one didn't seem to go out with the mail.
> ***
> Come one, Come all!
> (No restrictions what-so-ever)
>
> I've opened a chat room on Yahoo! so that we can experiment and see how
> this works~
>
> The room is located under Computers & Internet, and the room is called ARS
> Chat Room.
>
> See you there!
>
> Shawn Stonequist
> EMNS, Inc
>
>


> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

LOL, If I could get an instant "Massage" I wouldn't need a chat room.

-----Original Message-----
From: Mark Blankenship [mailto:mark.blankenship@VISTAIT.COM]
Sent: Monday, April 15, 2002 9:31 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users



Almost,

The biggest issue is how to get your "Instant" massage.
You still have to poll the message server for new messages.

In 5.0 there are some interesting options.
For one, you can have an ActiveLink fire on a interval.
Still not really a chat window.

OR

in 5.0, you could just have a View Field displaying a web client of a commercially available Chat client :)

Mark Blankenship

-----Original Message-----
From: Ajay Paul [ mailto:ajayp@TALK21.COM]
Sent: Monday, April 15, 2002 2:54 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Chat Room for Remedy Users


**

Hello Listers,

I have a query, i want to know if it is possible to create a chat room
by creating a display form maybe and some workflow.

Has anyone acheived this and would like to share some ideas with me or
maybe just point me into the right direction.

can it be possible is the first question ?

what do you think..

Regards,

Ajay Paul
Remedy Consultant

**

You could write/find/link to an applet via a view field... There are many
java-based IRC clients out there.

-t

-----Original Message-----
From: Ajay Paul [mailto:ajayp@TALK21.COM]
Sent: Sunday, April 14, 2002 11:54 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Chat Room for Remedy Users

**

Hello Listers,

I have a query, i want to know if it is possible to create a chat room
by creating a display form maybe and some workflow.

Has anyone acheived this and would like to share some ideas with me or
maybe just point me into the right direction.

can it be possible is the first question ?

what do you think..

Regards,

Ajay Paul
Remedy Consultant



To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

**

Listers!!

I did not expect a response as much as this when I suggested the idea. Maybe
we are onto something.

So whats it gonna be? A Yahoo chat room? Mirc? There was already a request
to not resort to MSN. Lets try an make this happen and see how it goes. I do
understand that the last attempt to such a chat room didn't really get off
the ground, but over the years chat rooms have got so popular with the
masses, we might as well use them for a constructive purpose such as this.

Lets have an opinion poll of what medium to use.

I would personally prefer Yahoo. Reasons? Yahoo has briefcases where we
could keep programs, ideas, etc that we would like to share with the
community. Yahoo also supports file transfer. Which could be used well too.

Any other ideas?

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

----- Original Message -----
From: "Shawn Stonequist"
To:
Sent: Monday, April 15, 2002 11:40 AM
Subject: Re: Chat Room for Remedy Users


> **
>
> Come one, Come all!
> (No restrictions what-so-ever)
>
> I've opened a chat room on Yahoo! so that we can experiment and see how
> this works~
>
> The room is located under Computers & Internet, and the room is called ARS
> Chat Room.
>
> See you there!
>
> Shawn Stonequist
> EMNS, Inc
>
>


> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

Matt,

Yes maybe this was tried before, but probably the timing was not quite right. I do remember Chat channels started as a form of online company, not really forums, and some of these have now matured into proper forums for intelligent exchange of ideas, etc. If we are even to get going and get successful at it, I am sure we are definitely not the first to do so as I used to know a few Oracle rooms on IRC.

I do understand some of the problems that we could encounter such as Firewalls, proxy servers etc, but I'm sure if one can get the adminisitration to reconfigure this for a worthy cause, it could be a done thing...

My point is if there is a medium that can be tapped, why not? We have identified now, lets see how it goes.

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

----- Original Message -----

From: Black, Matt
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: Monday, April 15, 2002 5:28 PM
Subject: Re: Chat Room for Remedy Users

Joe,
This type of thing has been tried before. (It did not go over well.)

AKA: http://groups.yahoo.com/group/remedylovesus/
Founded: Jun 25, 1999


I'm not suggesting that this is a "good group" or even a "good idea", but I thought it worthy to note that others have attempted this before. I know there are other "groups" like this out there. I just don't have them at the tips of my fingers.

--
Carey Matthew Black
Peregrine Skilled Professional (PSP/RSP)

-----Original Message-----
From: Joe Martin DeSouza [mailto:joeremedy@YAHOO.COM]
Sent: Monday, April 15, 2002 8:25 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users


Listers...

Talking about chat rooms, I was wondering if anyone has created or intends creating a Chat room on channels like Yahoo or Mirc. Does anyone think (like I do) that such rooms would be useful to Remedy Administrators / Developers to exchange ideas online real time? And even transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels could be useful to only communicate to users logged on and would be difficult to get users to respond to offline messages. Anyone interested in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if it's legal to host chat rooms on public free chat channels to discuss a product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

Brain,

I don't think any of us would want to walk away from the list unless we change our occupation. I'm by no means going to stop using the list either nor am I suggesting that others do so.

What I am and I'm sure some of us are discussing here, is opening another means of communication and electronic contact. Adding another dimension to what we already have. Adding the dimension of real time, without loosing that of what we already have. Without loosing what you rightly point out - archives/history on the list.

Cheers

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

----- Original Message -----

From: Brian Goralczyk
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: Monday, April 15, 2002 5:39 PM
Subject: Re: Chat Room for Remedy Users

I would like to point out that one of the biggest benefits of the list, that would be lost with a chat, is the archiving of data, and the advantage of having it there for you when you need/want it. I wouldn't want to give that up. and as such, I would say, that I would rather keep it in the list, if I walk away from my computer, I don't lose the thread of conversation.

But that is just my 2?.

Brian Goralczyk
Verizon Wireless

-----Original Message-----
From: Warren Baltimore [mailto:baltimore-1@MEDCTR.OSU.EDU]
Sent: Monday, April 15, 2002 9:49 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: [ARSLIST] Chat Room for Remedy Users


Joe,

I'd be for it, my only request would be that it not be MSN as I can't get the messenger app to work across our firewall....

Warren


Warren R. Baltimore II
Systems Manager - Remedy Development
Information Systems
The Ohio State University Medical Center
1375 Perry St.
Battelle 13-1-125
Columbus, OH 43201
614-293-2315
baltimore-1@medctr.osu.edu

>>> joeremedy@YAHOO.COM 4/15/02 9:25:28 AM >>>

Listers...

Talking about chat rooms, I was wondering if anyone has created or intends creating a Chat room on channels like Yahoo or Mirc. Does anyone think (like I do) that such rooms would be useful to Remedy Administrators / Developers to exchange ideas online real time? And even transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels could be useful to only communicate to users logged on and would be difficult to get users to respond to offline messages. Anyone interested in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if it's legal to host chat rooms on public free chat channels to discuss a product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

**

i think that it would be a great idea !!!!



i
From: Kevin Ruttenburg - CA COA
Reply-To: "Action Request System discussion list(ARSList)"
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users
Date: Mon, 15 Apr 2002 15:57:51 +0200
**
Hi Ajay,Martin+others
Personaly i think its a smashing idea...we have untold depth of experience
and skills accessing this forum on a daily basis and im sure ( well
certainly i would be prepared to offer my skills in a project of this sort )
many out there would feel that we teh Remedy community at large could all
benefit from having a online forum where
assistance,exchanges,feedback,help,etc could be available esp. since at any
given moment only half the present remedy list subscribers are awake and
having someone online to assist you could only be a major plus!
What say ye all?
Regards
Kevin Rutenberg
Remedy Application Consultant
Cape Town
South Africa
-----Original Message-----
From: Joe Martin DeSouza
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: 02/04/15 03:25
Subject: Re: Chat Room for Remedy Users
Listers...
Talking about chat rooms, I was wondering if anyone has created or
intends creating a Chat room on channels like Yahoo or Mirc. Does anyone
think (like I do) that such rooms would be useful to Remedy
Administrators / Developers to exchange ideas online real time? And even
transfer files (defs, exe's, etc.) wherever needed...
Off course this would and could not replace the AR List as chat channels
could be useful to only communicate to users logged on and would be
difficult to get users to respond to offline messages. Anyone interested
in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if
it's legal to host chat rooms on public free chat channels to discuss a
product that is sold commercially?
Joe DeSouza
CyberMAK Information Systems,
Kuwait.






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I would like to offer EGROUPS for this chat room there is a groups called

remedynewcafe

http://groups.yahoo.com/group/remedynewcafe/

it has an area for FILES and CHAT also we can use the calendar for events happening like the RUG's/PUG's

Just an Idea from a new member


Joe Martin DeSouza wrote:

**

Listers!!

I did not expect a response as much as this when I suggested the idea. Maybe
we are onto something.

So whats it gonna be? A Yahoo chat room? Mirc? There was already a request
to not resort to MSN. Lets try an make this happen and see how it goes. I do
understand that the last attempt to such a chat room didn't really get off
the ground, but over the years chat rooms have got so popular with the
masses, we might as well use them for a constructive purpose such as this.

Lets have an opinion poll of what medium to use.

I would personally prefer Yahoo. Reasons? Yahoo has briefcases where we
could keep programs, ideas, etc that we would like to share with the
community. Yahoo also supports file transfer. Which could be used well too.

Any other ideas?

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

----- Original Message -----
From: "Shawn Stonequist"
To:
Sent: Monday, April 15, 2002 11:40 AM
Subject: Re: Chat Room for Remedy Users

> **
>
> Come one, Come all!
> (No restrictions what-so-ever)
>
> I've opened a chat room on Yahoo! so that we can experiment and see how
> this works~
>
> The room is located under Computers & Internet, and the room is called ARS
> Chat Room.
>
> See you there!
>
> Shawn Stonequist
> EMNS, Inc
>
>


> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

Joe,
My only other retort would be the fact, that I already spend way to much time monitoring the list(which is why a lot of people get it in digest format, in my opinion) and to have to monitor two places, would make it a full time job.

My attitude is give it a shot if you wish, I myself, does not have the resources to monitor that also, so please keep me informed via the list :-)

Brian Goralczyk
Verizon Wireless

-----Original Message-----
From: Joe Martin DeSouza [mailto:joeremedy@YAHOO.COM]
Sent: Tuesday, April 16, 2002 4:20 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: [ARSLIST] Chat Room for Remedy Users


Brain,

I don't think any of us would want to walk away from the list unless we change our occupation. I'm by no means going to stop using the list either nor am I suggesting that others do so.

What I am and I'm sure some of us are discussing here, is opening another means of communication and electronic contact. Adding another dimension to what we already have. Adding the dimension of real time, without loosing that of what we already have. Without loosing what you rightly point out - archives/history on the list.

Cheers

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

----- Original Message -----

From: Brian Goralczyk
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: Monday, April 15, 2002 5:39 PM
Subject: Re: Chat Room for Remedy Users

I would like to point out that one of the biggest benefits of the list, that would be lost with a chat, is the archiving of data, and the advantage of having it there for you when you need/want it. I wouldn't want to give that up. and as such, I would say, that I would rather keep it in the list, if I walk away from my computer, I don't lose the thread of conversation.

But that is just my 2?.

Brian Goralczyk
Verizon Wireless

-----Original Message-----
From: Warren Baltimore [mailto:baltimore-1@MEDCTR.OSU.EDU]
Sent: Monday, April 15, 2002 9:49 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: [ARSLIST] Chat Room for Remedy Users


Joe,

I'd be for it, my only request would be that it not be MSN as I can't get the messenger app to work across our firewall....

Warren


Warren R. Baltimore II
Systems Manager - Remedy Development
Information Systems
The Ohio State University Medical Center
1375 Perry St.
Battelle 13-1-125
Columbus, OH 43201
614-293-2315
baltimore-1@medctr.osu.edu

>>> joeremedy@YAHOO.COM 4/15/02 9:25:28 AM >>>

Listers...

Talking about chat rooms, I was wondering if anyone has created or intends creating a Chat room on channels like Yahoo or Mirc. Does anyone think (like I do) that such rooms would be useful to Remedy Administrators / Developers to exchange ideas online real time? And even transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels could be useful to only communicate to users logged on and would be difficult to get users to respond to offline messages. Anyone interested in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if it's legal to host chat rooms on public free chat channels to discuss a product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

Joe,
Why not? (Let me see if I can give you a few of my reasons.)

1) Decentralization:
The more resources/tools you have that do "the same thing" the less likely it is that the exact same procedure will be followed in all cases. (Same argument for having one helpdesk run by one Managment.) What does that mean for ARSList? It could mean a loss of content. (Chat rooms are not normally logged) It could mean a lost of attention. (Do I have time to spend 30 minutes in a chat room everyday and time to read the 100 emails from ARS List too?)

2) Technical problems:
Most organizations will allow email to flow in and out of the company. (Thus people have joined the ARSList and are reading this email.) However, chat rooms tend to take more network resources (traffic) and are generally viewed as "not essential for your job". [Thus if your corporate firewall is blocking the ports/sites that host the chat rooms I really doubt that you will be able to get the ports opened for an "ARSList Chat room". But good luck with the attempt.]

3) "Law" of LCD(Least Common Denominator):
Each "Chat host" has slightly different configuration/"look and feel". Some people will want one service and others will want a different one. With email it is mostly text. (ok and an occasional attachment to be viewed/used on the client.) All people who are members of ARSList have used email. (or they use one of the web/newsgroup interface to the list) Not everyone has tried IM/Chat. (Anyone not know what "You've got mail" means? :)

4) Marginal "improvements" (in "speed" for example):
Most people would think that IM/Chat is "faster" than email. In some cases they are correct, however in general email can deal with a much greater load and is supported with different resources than any IM/Chat service. (Especially a free IM/Chat service.) Who would you call if yahoo's chat server went down? Who would you call if your email server went down?


Does any of that mean that you, or anyone else, should not attempt to bring this idea into reality? No. Feel free to take as much of your time as you want to spend on it. (I will likely be spending my time building V5 web views.) Good luck.

--
Carey Matthew Black

-----Original Message-----
From: Joe Martin DeSouza [mailto:joeremedy@YAHOO.COM]
Sent: Tuesday, April 16, 2002 3:10 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users


Matt,

Yes maybe this was tried before, but probably the timing was not quite right. I do remember Chat channels started as a form of online company, not really forums, and some of these have now matured into proper forums for intelligent exchange of ideas, etc. If we are even to get going and get successful at it, I am sure we are definitely not the first to do so as I used to know a few Oracle rooms on IRC.

I do understand some of the problems that we could encounter such as Firewalls, proxy servers etc, but I'm sure if one can get the adminisitration to reconfigure this for a worthy cause, it could be a done thing...

My point is if there is a medium that can be tapped, why not? We have identified now, lets see how it goes.

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

**

From AlanTruelove @ hotmail.com
703-989-9103 (cell)
I respectfully think that we should discourage this nannying of
normal, professionally necessary Internet access.
It is a bad sign when a consultant OR a W-2 has to get special permission to
access sites which are needed to perform one's job and to maintain skills..
However, I'm guessing that Radio-linked Internet will simply provide a
solution, at an acceptable cost ..
[The ARSList - thanks for all the volunteer work - is a wonderful source of
information and networking, and any enhancement thereof would be just
great...]


- - - - - - - - - -
-- Most organizations will allow email to flow in and out of the
company. (Thus people have joined the ARSList and are reading this email.)
However, chat rooms tend to take more network resources


Send and receive Hotmail on your mobile device: http://mobile.msn.com

Brian, Matt,

I still do not contest the fact that the ARList as it stands today, is very valuable, perhaps an irreplaceable source of fast and easy access to ARS information and to ARS professionals. It probably would be quite close to impossible to replace it with anything else, and attempts made, if any to malign the existence of this list may only prove futile.

My idea towards initiating a chat channel was definitely not to suggest to any of our readers that a chat channel may be a better way to go to resource information. I just wanted to point out that we ARS professionals could have an easy access to each other via a chat channel to discuss ARS (or even non-ARS) issues in a less formal environment.

The only advantage a chat channel would have over the list would be a spontaneous communication to users that are online and available to help at any given point of time.

Other than that as rightly pointed out. the list has the advantage of having access to users, irrespective of the medium used (yahoo, hotmail, email@mydomain.com, etc), the ability to store archives, etc...

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

----- Original Message -----

From: Black, Matt
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: Tuesday, April 16, 2002 5:54 PM
Subject: Re: Chat Room for Remedy Users


Joe,
Why not? (Let me see if I can give you a few of my reasons.)

1) Decentralization:
The more resources/tools you have that do "the same thing" the less likely it is that the exact same procedure will be followed in all cases. (Same argument for having one helpdesk run by one Managment.) What does that mean for ARSList? It could mean a loss of content. (Chat rooms are not normally logged) It could mean a lost of attention. (Do I have time to spend 30 minutes in a chat room everyday and time to read the 100 emails from ARS List too?)

2) Technical problems:
Most organizations will allow email to flow in and out of the company. (Thus people have joined the ARSList and are reading this email.) However, chat rooms tend to take more network resources (traffic) and are generally viewed as "not essential for your job". [Thus if your corporate firewall is blocking the ports/sites that host the chat rooms I really doubt that you will be able to get the ports opened for an "ARSList Chat room". But good luck with the attempt.]

3) "Law" of LCD(Least Common Denominator):
Each "Chat host" has slightly different configuration/"look and feel". Some people will want one service and others will want a different one. With email it is mostly text. (ok and an occasional attachment to be viewed/used on the client.) All people who are members of ARSList have used email. (or they use one of the web/newsgroup interface to the list) Not everyone has tried IM/Chat. (Anyone not know what "You've got mail" means? :)

4) Marginal "improvements" (in "speed" for example):
Most people would think that IM/Chat is "faster" than email. In some cases they are correct, however in general email can deal with a much greater load and is supported with different resources than any IM/Chat service. (Especially a free IM/Chat service.) Who would you call if yahoo's chat server went down? Who would you call if your email server went down?


Does any of that mean that you, or anyone else, should not attempt to bring this idea into reality? No. Feel free to take as much of your time as you want to spend on it. (I will likely be spending my time building V5 web views.) Good luck.

--
Carey Matthew Black

-----Original Message-----
From: Joe Martin DeSouza [mailto:joeremedy@YAHOO.COM]
Sent: Tuesday, April 16, 2002 3:10 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users


Matt,

Yes maybe this was tried before, but probably the timing was not quite right. I do remember Chat channels started as a form of online company, not really forums, and some of these have now matured into proper forums for intelligent exchange of ideas, etc. If we are even to get going and get successful at it, I am sure we are definitely not the first to do so as I used to know a few Oracle rooms on IRC.

I do understand some of the problems that we could encounter such as Firewalls, proxy servers etc, but I'm sure if one can get the adminisitration to reconfigure this for a worthy cause, it could be a done thing...

My point is if there is a medium that can be tapped, why not? We have identified now, lets see how it goes.

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

**

I would love to have the address of the chat roon if possible.

Thank you
Sandra