Brain,

I don't think any of us would want to walk away from the list unless we change our occupation. I'm by no means going to stop using the list either nor am I suggesting that others do so.

What I am and I'm sure some of us are discussing here, is opening another means of communication and electronic contact. Adding another dimension to what we already have. Adding the dimension of real time, without loosing that of what we already have. Without loosing what you rightly point out - archives/history on the list.

Cheers

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

----- Original Message -----

From: Brian Goralczyk
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: Monday, April 15, 2002 5:39 PM
Subject: Re: Chat Room for Remedy Users

I would like to point out that one of the biggest benefits of the list, that would be lost with a chat, is the archiving of data, and the advantage of having it there for you when you need/want it. I wouldn't want to give that up. and as such, I would say, that I would rather keep it in the list, if I walk away from my computer, I don't lose the thread of conversation.

But that is just my 2?.

Brian Goralczyk
Verizon Wireless

-----Original Message-----
From: Warren Baltimore [mailto:baltimore-1@MEDCTR.OSU.EDU]
Sent: Monday, April 15, 2002 9:49 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: [ARSLIST] Chat Room for Remedy Users


Joe,

I'd be for it, my only request would be that it not be MSN as I can't get the messenger app to work across our firewall....

Warren


Warren R. Baltimore II
Systems Manager - Remedy Development
Information Systems
The Ohio State University Medical Center
1375 Perry St.
Battelle 13-1-125
Columbus, OH 43201
614-293-2315
baltimore-1@medctr.osu.edu

>>> joeremedy@YAHOO.COM 4/15/02 9:25:28 AM >>>

Listers...

Talking about chat rooms, I was wondering if anyone has created or intends creating a Chat room on channels like Yahoo or Mirc. Does anyone think (like I do) that such rooms would be useful to Remedy Administrators / Developers to exchange ideas online real time? And even transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels could be useful to only communicate to users logged on and would be difficult to get users to respond to offline messages. Anyone interested in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if it's legal to host chat rooms on public free chat channels to discuss a product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

**

i think that it would be a great idea !!!!



i
From: Kevin Ruttenburg - CA COA
Reply-To: "Action Request System discussion list(ARSList)"
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users
Date: Mon, 15 Apr 2002 15:57:51 +0200
**
Hi Ajay,Martin+others
Personaly i think its a smashing idea...we have untold depth of experience
and skills accessing this forum on a daily basis and im sure ( well
certainly i would be prepared to offer my skills in a project of this sort )
many out there would feel that we teh Remedy community at large could all
benefit from having a online forum where
assistance,exchanges,feedback,help,etc could be available esp. since at any
given moment only half the present remedy list subscribers are awake and
having someone online to assist you could only be a major plus!
What say ye all?
Regards
Kevin Rutenberg
Remedy Application Consultant
Cape Town
South Africa
-----Original Message-----
From: Joe Martin DeSouza
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: 02/04/15 03:25
Subject: Re: Chat Room for Remedy Users
Listers...
Talking about chat rooms, I was wondering if anyone has created or
intends creating a Chat room on channels like Yahoo or Mirc. Does anyone
think (like I do) that such rooms would be useful to Remedy
Administrators / Developers to exchange ideas online real time? And even
transfer files (defs, exe's, etc.) wherever needed...
Off course this would and could not replace the AR List as chat channels
could be useful to only communicate to users logged on and would be
difficult to get users to respond to offline messages. Anyone interested
in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if
it's legal to host chat rooms on public free chat channels to discuss a
product that is sold commercially?
Joe DeSouza
CyberMAK Information Systems,
Kuwait.






Send and receive Hotmail on your mobile device: Click Here

I would like to offer EGROUPS for this chat room there is a groups called

remedynewcafe

http://groups.yahoo.com/group/remedynewcafe/

it has an area for FILES and CHAT also we can use the calendar for events happening like the RUG's/PUG's

Just an Idea from a new member


Joe Martin DeSouza wrote:

**

Listers!!

I did not expect a response as much as this when I suggested the idea. Maybe
we are onto something.

So whats it gonna be? A Yahoo chat room? Mirc? There was already a request
to not resort to MSN. Lets try an make this happen and see how it goes. I do
understand that the last attempt to such a chat room didn't really get off
the ground, but over the years chat rooms have got so popular with the
masses, we might as well use them for a constructive purpose such as this.

Lets have an opinion poll of what medium to use.

I would personally prefer Yahoo. Reasons? Yahoo has briefcases where we
could keep programs, ideas, etc that we would like to share with the
community. Yahoo also supports file transfer. Which could be used well too.

Any other ideas?

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

----- Original Message -----
From: "Shawn Stonequist"
To:
Sent: Monday, April 15, 2002 11:40 AM
Subject: Re: Chat Room for Remedy Users

> **
>
> Come one, Come all!
> (No restrictions what-so-ever)
>
> I've opened a chat room on Yahoo! so that we can experiment and see how
> this works~
>
> The room is located under Computers & Internet, and the room is called ARS
> Chat Room.
>
> See you there!
>
> Shawn Stonequist
> EMNS, Inc
>
>


> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

Joe,
My only other retort would be the fact, that I already spend way to much time monitoring the list(which is why a lot of people get it in digest format, in my opinion) and to have to monitor two places, would make it a full time job.

My attitude is give it a shot if you wish, I myself, does not have the resources to monitor that also, so please keep me informed via the list :-)

Brian Goralczyk
Verizon Wireless

-----Original Message-----
From: Joe Martin DeSouza [mailto:joeremedy@YAHOO.COM]
Sent: Tuesday, April 16, 2002 4:20 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: [ARSLIST] Chat Room for Remedy Users


Brain,

I don't think any of us would want to walk away from the list unless we change our occupation. I'm by no means going to stop using the list either nor am I suggesting that others do so.

What I am and I'm sure some of us are discussing here, is opening another means of communication and electronic contact. Adding another dimension to what we already have. Adding the dimension of real time, without loosing that of what we already have. Without loosing what you rightly point out - archives/history on the list.

Cheers

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

----- Original Message -----

From: Brian Goralczyk
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: Monday, April 15, 2002 5:39 PM
Subject: Re: Chat Room for Remedy Users

I would like to point out that one of the biggest benefits of the list, that would be lost with a chat, is the archiving of data, and the advantage of having it there for you when you need/want it. I wouldn't want to give that up. and as such, I would say, that I would rather keep it in the list, if I walk away from my computer, I don't lose the thread of conversation.

But that is just my 2?.

Brian Goralczyk
Verizon Wireless

-----Original Message-----
From: Warren Baltimore [mailto:baltimore-1@MEDCTR.OSU.EDU]
Sent: Monday, April 15, 2002 9:49 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: [ARSLIST] Chat Room for Remedy Users


Joe,

I'd be for it, my only request would be that it not be MSN as I can't get the messenger app to work across our firewall....

Warren


Warren R. Baltimore II
Systems Manager - Remedy Development
Information Systems
The Ohio State University Medical Center
1375 Perry St.
Battelle 13-1-125
Columbus, OH 43201
614-293-2315
baltimore-1@medctr.osu.edu

>>> joeremedy@YAHOO.COM 4/15/02 9:25:28 AM >>>

Listers...

Talking about chat rooms, I was wondering if anyone has created or intends creating a Chat room on channels like Yahoo or Mirc. Does anyone think (like I do) that such rooms would be useful to Remedy Administrators / Developers to exchange ideas online real time? And even transfer files (defs, exe's, etc.) wherever needed...

Off course this would and could not replace the AR List as chat channels could be useful to only communicate to users logged on and would be difficult to get users to respond to offline messages. Anyone interested in maybe hosting a room perhaps on Yahoo, MSN or Mirc. I'm wondering if it's legal to host chat rooms on public free chat channels to discuss a product that is sold commercially?

Joe DeSouza
CyberMAK Information Systems,
Kuwait.

Joe,
Why not? (Let me see if I can give you a few of my reasons.)

1) Decentralization:
The more resources/tools you have that do "the same thing" the less likely it is that the exact same procedure will be followed in all cases. (Same argument for having one helpdesk run by one Managment.) What does that mean for ARSList? It could mean a loss of content. (Chat rooms are not normally logged) It could mean a lost of attention. (Do I have time to spend 30 minutes in a chat room everyday and time to read the 100 emails from ARS List too?)

2) Technical problems:
Most organizations will allow email to flow in and out of the company. (Thus people have joined the ARSList and are reading this email.) However, chat rooms tend to take more network resources (traffic) and are generally viewed as "not essential for your job". [Thus if your corporate firewall is blocking the ports/sites that host the chat rooms I really doubt that you will be able to get the ports opened for an "ARSList Chat room". But good luck with the attempt.]

3) "Law" of LCD(Least Common Denominator):
Each "Chat host" has slightly different configuration/"look and feel". Some people will want one service and others will want a different one. With email it is mostly text. (ok and an occasional attachment to be viewed/used on the client.) All people who are members of ARSList have used email. (or they use one of the web/newsgroup interface to the list) Not everyone has tried IM/Chat. (Anyone not know what "You've got mail" means? :)

4) Marginal "improvements" (in "speed" for example):
Most people would think that IM/Chat is "faster" than email. In some cases they are correct, however in general email can deal with a much greater load and is supported with different resources than any IM/Chat service. (Especially a free IM/Chat service.) Who would you call if yahoo's chat server went down? Who would you call if your email server went down?


Does any of that mean that you, or anyone else, should not attempt to bring this idea into reality? No. Feel free to take as much of your time as you want to spend on it. (I will likely be spending my time building V5 web views.) Good luck.

--
Carey Matthew Black

-----Original Message-----
From: Joe Martin DeSouza [mailto:joeremedy@YAHOO.COM]
Sent: Tuesday, April 16, 2002 3:10 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users


Matt,

Yes maybe this was tried before, but probably the timing was not quite right. I do remember Chat channels started as a form of online company, not really forums, and some of these have now matured into proper forums for intelligent exchange of ideas, etc. If we are even to get going and get successful at it, I am sure we are definitely not the first to do so as I used to know a few Oracle rooms on IRC.

I do understand some of the problems that we could encounter such as Firewalls, proxy servers etc, but I'm sure if one can get the adminisitration to reconfigure this for a worthy cause, it could be a done thing...

My point is if there is a medium that can be tapped, why not? We have identified now, lets see how it goes.

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

**

From AlanTruelove @ hotmail.com
703-989-9103 (cell)
I respectfully think that we should discourage this nannying of
normal, professionally necessary Internet access.
It is a bad sign when a consultant OR a W-2 has to get special permission to
access sites which are needed to perform one's job and to maintain skills..
However, I'm guessing that Radio-linked Internet will simply provide a
solution, at an acceptable cost ..
[The ARSList - thanks for all the volunteer work - is a wonderful source of
information and networking, and any enhancement thereof would be just
great...]


- - - - - - - - - -
-- Most organizations will allow email to flow in and out of the
company. (Thus people have joined the ARSList and are reading this email.)
However, chat rooms tend to take more network resources


Send and receive Hotmail on your mobile device: http://mobile.msn.com

Brian, Matt,

I still do not contest the fact that the ARList as it stands today, is very valuable, perhaps an irreplaceable source of fast and easy access to ARS information and to ARS professionals. It probably would be quite close to impossible to replace it with anything else, and attempts made, if any to malign the existence of this list may only prove futile.

My idea towards initiating a chat channel was definitely not to suggest to any of our readers that a chat channel may be a better way to go to resource information. I just wanted to point out that we ARS professionals could have an easy access to each other via a chat channel to discuss ARS (or even non-ARS) issues in a less formal environment.

The only advantage a chat channel would have over the list would be a spontaneous communication to users that are online and available to help at any given point of time.

Other than that as rightly pointed out. the list has the advantage of having access to users, irrespective of the medium used (yahoo, hotmail, email@mydomain.com, etc), the ability to store archives, etc...

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

----- Original Message -----

From: Black, Matt
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: Tuesday, April 16, 2002 5:54 PM
Subject: Re: Chat Room for Remedy Users


Joe,
Why not? (Let me see if I can give you a few of my reasons.)

1) Decentralization:
The more resources/tools you have that do "the same thing" the less likely it is that the exact same procedure will be followed in all cases. (Same argument for having one helpdesk run by one Managment.) What does that mean for ARSList? It could mean a loss of content. (Chat rooms are not normally logged) It could mean a lost of attention. (Do I have time to spend 30 minutes in a chat room everyday and time to read the 100 emails from ARS List too?)

2) Technical problems:
Most organizations will allow email to flow in and out of the company. (Thus people have joined the ARSList and are reading this email.) However, chat rooms tend to take more network resources (traffic) and are generally viewed as "not essential for your job". [Thus if your corporate firewall is blocking the ports/sites that host the chat rooms I really doubt that you will be able to get the ports opened for an "ARSList Chat room". But good luck with the attempt.]

3) "Law" of LCD(Least Common Denominator):
Each "Chat host" has slightly different configuration/"look and feel". Some people will want one service and others will want a different one. With email it is mostly text. (ok and an occasional attachment to be viewed/used on the client.) All people who are members of ARSList have used email. (or they use one of the web/newsgroup interface to the list) Not everyone has tried IM/Chat. (Anyone not know what "You've got mail" means? :)

4) Marginal "improvements" (in "speed" for example):
Most people would think that IM/Chat is "faster" than email. In some cases they are correct, however in general email can deal with a much greater load and is supported with different resources than any IM/Chat service. (Especially a free IM/Chat service.) Who would you call if yahoo's chat server went down? Who would you call if your email server went down?


Does any of that mean that you, or anyone else, should not attempt to bring this idea into reality? No. Feel free to take as much of your time as you want to spend on it. (I will likely be spending my time building V5 web views.) Good luck.

--
Carey Matthew Black

-----Original Message-----
From: Joe Martin DeSouza [mailto:joeremedy@YAHOO.COM]
Sent: Tuesday, April 16, 2002 3:10 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Chat Room for Remedy Users


Matt,

Yes maybe this was tried before, but probably the timing was not quite right. I do remember Chat channels started as a form of online company, not really forums, and some of these have now matured into proper forums for intelligent exchange of ideas, etc. If we are even to get going and get successful at it, I am sure we are definitely not the first to do so as I used to know a few Oracle rooms on IRC.

I do understand some of the problems that we could encounter such as Firewalls, proxy servers etc, but I'm sure if one can get the adminisitration to reconfigure this for a worthy cause, it could be a done thing...

My point is if there is a medium that can be tapped, why not? We have identified now, lets see how it goes.

Joe DeSouza,
CyberMAK Information Systems,
Kuwait.

**

I would love to have the address of the chat roon if possible.

Thank you
Sandra