**

Susan,

Server, no mention on the client-side of things yet.

HTH


Regards...Gidd


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Susan Bisanti
Sent: Thursday, March 07, 2002 9:21 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy Enhancements FY '02


**

Greetings.

Is the Linux support mentioned a Linux server or a Linux client or both
for 5.1?

Susan Bisanti

==========================================================================
Susan Bisanti 2121 North Service Rd, Trans-Canada Hwy
CMC - CMISS - OS Specialist Dorval, Quebec, Canada, H9P 1J3
EMAIL: Susan.Bisanti@ec.gc.ca (514)-421-4666
==========================================================================
Disclaimer:
"The views expressed here are mine and do not reflect the official
position of my employer or the organization through which the
Internet was accessed".

p.s. Imagination is more important than knowledge. -- Albert Einstein

On Wed, 6 Mar 2002, Gidd Calden wrote:

> Date: Wed, 6 Mar 2002 11:26:34 -0800
> From: Gidd Calden
> Reply-To: "Action Request System discussion list(ARSList)"

> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Remedy Enhancements FY '02
>
> **
>
> Listers:
>
> >From the floor of Synergy comes this information:
>
> Remedy Version 5.01 Out this Spring - sorry no dates to you pool
> fanatics !
> Remedy Version 5.1 Out this Summer - ditto !!
>
> Here are my notes on proposed changes and enhancements, again nothing is
> cast in concrete yet.
>
>
> LDAP - to support External Authorization
> - ARDBC views
> This supposedly will lead to a single point login.
>
> NEW!! 5.1 Compatibility
> - Linux (Red Hat 7.2 on Intel Only)
> - DB2 - supporting NT & basically all platforms
> - Sybase ?
> - Netscape 6.x
> - Peregrine Portal (OAA Portal 2.2)
>
> NEW!! Fields
> - Currency (complex)
> * Value Rate (i.e. 1000 Yen)/ Effective Date of
> exchange/Functional Currency (i.e. US$) -
> * Can fire on workflow
> - Separate Date field - from 1/1/-4713 to 1/1/9999
> - Separate Time Field
> - Pop Up calendar - yes, Web enabled !!
>
> NEW!! A/L Option
> - Fire on Time
>
> Oracle 9i compatibility
>
> Web Services (5.1)
> - XML (WDSL) Universal maybe published UDDI Registry
> - SOAP
> - Higher Level than API's
> - Will support publishing as AR Application (web services)
> - Map AR Fields to Web Services (WDSL)
> Run Process
> - Can publish Tickets/Assets/Queries
>
> EMAIL DIES !!!!
>
> NEW!! E-mail integration engine (total replacement)
> - supports in-bound attachments (POP3/SMTP)
> - Will be able to parse to e-mail form
> - supports out-bound HTML/Attachments/Notifications
> - NEW System FORM to manage this process
> * Configuration
> * Logging
> * Multi-server thread
>
> Hey that's all I could write down and still listen to the presentation.
> Maybe Rick Ponzo can add to this list or
> correct any mistakes I may have made? I am excited by the new fields and
> the e-mail engine, it looks good !
> Some of these items will hit with the 5.01, while the other may or may not
> make the 5.1 release but we are
> hopeful that they all will.
>
> Regards...Gidd
>
>


> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org
>
>



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**

5.0.1 is the next release.

(From the smartcert client) =)

-t

-----Original Message-----
From: Black, Matt [mailto:matt.black@VERIZON.COM]
Sent: Thursday, March 07, 2002 9:57 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy Enhancements FY '02


**

Hum.. Just my 2 cents....

I thought that 5.0.1 would be patches for 5.0.0 and not "new features"?
(According to the documented description that was posted about the "pool".)

I would think 5.1 would be the place that "new features" are added. (Not
that I'm suggesting that Peregrine needs to "hold off" to add the new
features. Rather, I would just like them to follow their own naming
standards. I like standards when they are used consistently. :)

--
Carey Matthew Black

-----Original Message-----
From: Gidd Calden [mailto:gidd@ATTBI.COM]
Sent: Thursday, March 07, 2002 10:34 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy Enhancements FY '02

Listers:

Jamie, has reminded me of several other "new" features.

A couple other items that will be included in the
5.0.1 release is hierarchical search and SQL menus.
Thanks for jogging my memory Jamie.

Regards...Gidd



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**

Netscape 6.2 and > will be supported in ARS 5.1.

Rick Ponzo
Integrits Corporation
San Diego, CA
619-524-3535
ponzo@integrits.com

----- Original Message -----
From: "Christopher Strauss"
To:
Sent: Thursday, March 07, 2002 8:02 AM
Subject: Re: Remedy Enhancements FY '02


> **
>
> Any indication WHICH Netscape 6.x versions they will support in ARS 5.1? =
> I
> have people here making decisions on when to finally roll out IE 6 and
> Netscape 6 on departmental desktops, and they are asking about projected
> compatibility. We have hit incompatibilities with BOTH 6.x browsers =
> against
> various web services here.
>
> Christopher Strauss, MSLS
> Remedy Database Administrator
> University of North Texas Computing Center
> http://remedy.unt.edu/helpdesk/=20
>
> -----Original Message-----
> From: Gidd Calden [mailto:gidd@ATTBI.COM]=20
> Sent: Wednesday, March 06, 2002 1:27 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Remedy Enhancements FY '02
>
>
> **
>
> Listers:
>
> From the floor of Synergy comes this information:
>
> Remedy Version 5.01 Out this Spring - sorry no dates to you pool
> fanatics !
> Remedy Version 5.1 Out this Summer - ditto !!
>
> Here are my notes on proposed changes and enhancements, again nothing is =
> cast
> in concrete yet.
>
>
> LDAP - to support External Authorization
> - ARDBC views
> This supposedly will lead to a single point login.
>
> NEW!! 5.1 Compatibility
> - Linux (Red Hat 7.2 on Intel Only)
> - DB2 - supporting NT & basically all platforms
> - Sybase ?
> - Netscape 6.x
> - Peregrine Portal (OAA Portal 2.2)
>
> NEW!! Fields
> - Currency (complex)
> * Value Rate (i.e. 1000 Yen)/ Effective Date of
> exchange/Functional Currency (i.e. US$) -
> * Can fire on workflow
> - Separate Date field - from 1/1/-4713 to 1/1/9999
> - Separate Time Field
> - Pop Up calendar - yes, Web enabled !!
>
> NEW!! A/L Option
> - Fire on Time
>
> Oracle 9i compatibility
>
> Web Services (5.1)
> - XML (WDSL) Universal maybe published UDDI Registry
> - SOAP
> - Higher Level than API's
> - Will support publishing as AR Application (web services)
> - Map AR Fields to Web Services (WDSL)
> Run Process
> - Can publish Tickets/Assets/Queries
>
> EMAIL DIES !!!!
>
> NEW!! E-mail integration engine (total replacement)
> - supports in-bound attachments (POP3/SMTP)
> - Will be able to parse to e-mail form
> - supports out-bound HTML/Attachments/Notifications
> - NEW System FORM to manage this process
> * Configuration
> * Logging
> * Multi-server thread
>
> Hey that's all I could write down and still listen to the presentation. =
> Maybe
> Rick Ponzo can add to this list or correct any mistakes I may have made? =
> I
> am excited by the new fields and the e-mail engine, it looks good ! Some =
> of
> these items will hit with the 5.01, while the other may or may not make =
> the
> 5.1 release but we are hopeful that they all will.
>
> Regards...Gidd
>
> =
>
>
> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
> listserv@listserv.vistait.com You may also control your subscription =
> options,
> including UNSUBSCRIBE, at www.ARSLIST.org
>
>


> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
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www.ARSLIST.org

**

This is my first day back at the office, so I'll try to decrypt my notes and
answer some of the questions.

They said PKI would be supported, but I wasn't convinced. I think that will
be a "wait and see" feature.

Rick Ponzo
Integrits Corporation
San Diego, CA
619-524-3535
ponzo@integrits.com


----- Original Message -----
From: "Gidd Calden"
To:
Sent: Wednesday, March 06, 2002 3:46 PM
Subject: Re: Remedy Enhancements FY '02


> **
>
> Susan,
>
> Yes, although I didn't write this down PKI was definitely mentioned ! Give
> Rick Ponzo a call and see if his notes expand of mine? I was very
difficult
> to
> be engrossed in the presentation and keep good notes, but I tried.
>
>
> Regards...Gidd
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Blunt, Susan
> Sent: Wednesday, March 06, 2002 1:45 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy Enhancements FY '02
>
>
> **
>
> Gidd -
>
> Any chance that the external authorization would include authentication,
> like PKI?
>
> Susan Blunt
> Remedy Admin
> TRW S&E
> susan.blunt@trw.com
>
> -----Original Message-----
> From: Gidd Calden [mailto:gidd@ATTBI.COM]
> Sent: Wednesday, March 06, 2002 11:27
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Remedy Enhancements FY '02
>
>
> **
>
> Listers:
>
> From the floor of Synergy comes this information:
>
> Remedy Version 5.01 Out this Spring - sorry no dates to you pool
> fanatics !
> Remedy Version 5.1 Out this Summer - ditto !!
>
> Here are my notes on proposed changes and enhancements, again nothing is
> cast in concrete yet.
>
>
> LDAP - to support External Authorization
> - ARDBC views
> This supposedly will lead to a single point login.
>
> NEW!! 5.1 Compatibility
> - Linux (Red Hat 7.2 on Intel Only)
> - DB2 - supporting NT & basically all platforms
> - Sybase ?
> - Netscape 6.x
> - Peregrine Portal (OAA Portal 2.2)
>
> NEW!! Fields
> - Currency (complex)
> * Value Rate (i.e. 1000 Yen)/ Effective Date of
> exchange/Functional Currency (i.e. US$) -
> * Can fire on workflow
> - Separate Date field - from 1/1/-4713 to 1/1/9999
> - Separate Time Field
> - Pop Up calendar - yes, Web enabled !!
>
> NEW!! A/L Option
> - Fire on Time
>
> Oracle 9i compatibility
>
> Web Services (5.1)
> - XML (WDSL) Universal maybe published UDDI Registry
> - SOAP
> - Higher Level than API's
> - Will support publishing as AR Application (web services)
> - Map AR Fields to Web Services (WDSL)
> Run Process
> - Can publish Tickets/Assets/Queries
>
> EMAIL DIES !!!!
>
> NEW!! E-mail integration engine (total replacement)
> - supports in-bound attachments (POP3/SMTP)
> - Will be able to parse to e-mail form
> - supports out-bound HTML/Attachments/Notifications
> - NEW System FORM to manage this process
> * Configuration
> * Logging
> * Multi-server thread
>
> Hey that's all I could write down and still listen to the presentation.
> Maybe Rick Ponzo can add to this list or
> correct any mistakes I may have made? I am excited by the new fields and
> the e-mail engine, it looks good !
> Some of these items will hit with the 5.01, while the other may or may not
> make the 5.1 release but we are
> hopeful that they all will.
>
> Regards...Gidd
>
>

>
> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
> listserv@listserv.vistait.com
> You may also control your subscription options, including UNSUBSCRIBE, at
> www.ARSLIST.org
>
>

>
> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
> listserv@listserv.vistait.com
> You may also control your subscription options, including UNSUBSCRIBE, at
> www.ARSLIST.org
>
>


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www.ARSLIST.org

**

Chris,

Yes, there was discussion of Help Desk 5. First off, if you have heavily
customized your application, you might want to think twice about the
upgrade. Second, the upgrade specifically adds web view functionality.
That's the major feature change. If you don't have a great requirement for
web views, you might want to stay with the 4.x product.

Rick Ponzo
Integrits Corporation
San Diego, CA
619-524-3535
ponzo@integrits.com

----- Original Message -----
From: "Christopher Strauss"
To:
Sent: Wednesday, March 06, 2002 12:22 PM
Subject: Re: Remedy Enhancements FY '02


> **
>
> Any discussion of Help Desk 5.x in that mix of news?? What is your take =
> on
> the new mail integration in relationship to Rem-Mail (since we are about =
> to
> roll it into production against ARS 4.5.2/HD4 after considerable =
> investment
> of effort, and immediately begin development against ARS 5.0/HD5)?
>
> Christopher Strauss, MSLS
> Remedy Database Administrator
> University of North Texas Computing Center
> http://remedy.unt.edu/helpdesk/
>
> > -----Original Message-----
> > From: Gidd Calden [mailto:gidd@ATTBI.COM]=20
> > Sent: Wednesday, March 06, 2002 1:27 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Remedy Enhancements FY '02
> >=20
> >=20
> > **
> >=20
> > Listers:
> >=20
> > From the floor of Synergy comes this information:
> >=20
> > Remedy Version 5.01 Out this Spring - sorry no dates to you pool
> > fanatics !
> > Remedy Version 5.1 Out this Summer - ditto !!
> >=20
> > Here are my notes on proposed changes and enhancements, again=20
> > nothing is cast in concrete yet.
> >=20
> >=20
> > LDAP - to support External Authorization
> > - ARDBC views
> > This supposedly will lead to a single point login.
> >=20
> > NEW!! 5.1 Compatibility
> > - Linux (Red Hat 7.2 on Intel Only)
> > - DB2 - supporting NT & basically all platforms
> > - Sybase ?
> > - Netscape 6.x
> > - Peregrine Portal (OAA Portal 2.2)
> >=20
> > NEW!! Fields
> > - Currency (complex)
> > * Value Rate (i.e. 1000 Yen)/ Effective Date=20
> > of exchange/Functional Currency (i.e. US$) -
> > * Can fire on workflow
> > - Separate Date field - from 1/1/-4713 to 1/1/9999
> > - Separate Time Field
> > - Pop Up calendar - yes, Web enabled !!
> >=20
> > NEW!! A/L Option
> > - Fire on Time
> >=20
> > Oracle 9i compatibility
> >=20
> > Web Services (5.1)
> > - XML (WDSL) Universal maybe published UDDI Registry
> > - SOAP
> > - Higher Level than API's
> > - Will support publishing as AR Application (web services)
> > - Map AR Fields to Web Services (WDSL)
> > Run Process
> > - Can publish Tickets/Assets/Queries
> >=20
> > EMAIL DIES !!!!
> >=20
> > NEW!! E-mail integration engine (total replacement)
> > - supports in-bound attachments (POP3/SMTP)
> > - Will be able to parse to e-mail form
> > - supports out-bound HTML/Attachments/Notifications
> > - NEW System FORM to manage this process
> > * Configuration
> > * Logging
> > * Multi-server thread
> >=20
> > Hey that's all I could write down and still listen to the=20
> > presentation. Maybe Rick Ponzo can add to this list or=20
> > correct any mistakes I may have made? I am excited by the=20
> > new fields and the e-mail engine, it looks good ! Some of=20
> > these items will hit with the 5.01, while the other may or=20
> > may not make the 5.1 release but we are hopeful that they all will.
> >=20
> > Regards...Gidd
> >=20
> >
> >
> > To UNSUBSCRIBE, email the message "unsubscribe arslist" to:=20
> > listserv@listserv.vistait.com You may also control your=20
> > subscription options, including UNSUBSCRIBE, at www.ARSLIST.org
> >=20
>
>


> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

**

On Thu, 7 Mar 2002 17:20:31 +0000, Susan Bisanti
wrote:

>**
>
>Greetings.
>
>Is the Linux support mentioned a Linux server or a Linux client or both
>for 5.1?
>
>Susan Bisanti
>
> =========================================================================
>Susan Bisanti 2121 North Service Rd, Trans-Canada Hwy
>CMC - CMISS - OS Specialist Dorval, Quebec, Canada, H9P 1J3
>EMAIL: Susan.Bisanti@ec.gc.ca (514)-421-4666
> =========================================================================
>Disclaimer:
>"The views expressed here are mine and do not reflect the official
>position of my employer or the organization through which the
>Internet was accessed".
>
>p.s. Imagination is more important than knowledge. -- Albert Einstein
>
>On Wed, 6 Mar 2002, Gidd Calden wrote:
>
>> Date: Wed, 6 Mar 2002 11:26:34 -0800
>> From: Gidd Calden
>> Reply-To: "Action Request System discussion list(ARSList)"
>
>> To: ARSLIST@LISTSERV.VISTAIT.COM
>> Subject: Remedy Enhancements FY '02
>>
>> **
>>
>> Listers:
>>
>> >From the floor of Synergy comes this information:
>>
>> Remedy Version 5.01 Out this Spring - sorry no dates to you pool
>> fanatics !
>> Remedy Version 5.1 Out this Summer - ditto !!
>>
>> Here are my notes on proposed changes and enhancements, again nothing is
>> cast in concrete yet.
>>
>>
>> LDAP - to support External Authorization
>> - ARDBC views
>> This supposedly will lead to a single point login.
>>
>> NEW!! 5.1 Compatibility
>> - Linux (Red Hat 7.2 on Intel Only)
>> - DB2 - supporting NT & basically all platforms
>> - Sybase ?
>> - Netscape 6.x
>> - Peregrine Portal (OAA Portal 2.2)
>>
>> NEW!! Fields
>> - Currency (complex)
>> * Value Rate (i.e. 1000 Yen)/ Effective Date of
>> exchange/Functional Currency (i.e. US$) -
>> * Can fire on workflow
>> - Separate Date field - from 1/1/-4713 to 1/1/9999
>> - Separate Time Field
>> - Pop Up calendar - yes, Web enabled !!
>>
>> NEW!! A/L Option
>> - Fire on Time
>>
>> Oracle 9i compatibility
>>
>> Web Services (5.1)
>> - XML (WDSL) Universal maybe published UDDI Registry
>> - SOAP
>> - Higher Level than API's
>> - Will support publishing as AR Application (web services)
>> - Map AR Fields to Web Services (WDSL)
>> Run Process
>> - Can publish Tickets/Assets/Queries
>>
>> EMAIL DIES !!!!
>>
>> NEW!! E-mail integration engine (total replacement)
>> - supports in-bound attachments (POP3/SMTP)
>> - Will be able to parse to e-mail form
>> - supports out-bound HTML/Attachments/Notifications
>> - NEW System FORM to manage this process
>> * Configuration
>> * Logging
>> * Multi-server thread
>>
>> Hey that's all I could write down and still listen to the presentation.
>> Maybe Rick Ponzo can add to this list or
>> correct any mistakes I may have made? I am excited by the new fields and
>> the e-mail engine, it looks good !
>> Some of these items will hit with the 5.01, while the other may or may
not
>> make the 5.1 release but we are
>> hopeful that they all will.
>>
>> Regards...Gidd
>>
>>


>> To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
>> You may also control your subscription options, including UNSUBSCRIBE,
at www.ARSLIST.org
>>
>>
>
>

>To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
listserv@listserv.vistait.com
>You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

Linux (Red hat 7.2 on Intel) was to be support for ARS server, not the
client.

Wendy Haney
Peregrine Approved Consultant
Maryville Technologies
www.maryville.com

**

On Wed, 6 Mar 2002 15:51:03 -0800, Gidd Calden wrote:

>**
>
>Jim,
>
>You know as I blasted this message off I wondered what my notes meant
>about Sybase? Rick Ponzo was sitting next to mw so let's hope he picks
>up on this thread too !!
>
>HTH
>
>Regards...Gidd
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of O'Hara, Jim
>Sent: Wednesday, March 06, 2002 2:35 PM
>To: ARSLIST@LISTSERV.VISTAIT.COM
>Subject: Re: Remedy Enhancements FY '02
>
>
>**
>
>Does Sybase ? mean Sybase support is in doubt?
>
>Does email dies mean I have to re-write my armaild interfaces?
>
>Thanks,
>Jim.
>
>-----Original Message-----
>From: Gidd Calden [mailto:gidd@attbi.com]
>Sent: Wednesday, March 06, 2002 11:27 AM
>To: ARSLIST@LISTSERV.VISTAIT.COM
>Subject: Remedy Enhancements FY '02
>
>
>**
>
>Listers:
>
>From the floor of Synergy comes this information:
>
>Remedy Version 5.01 Out this Spring - sorry no dates to you pool
>fanatics !
>Remedy Version 5.1 Out this Summer - ditto !!
>
>Here are my notes on proposed changes and enhancements, again nothing is
>cast in concrete yet.
>
>
>LDAP - to support External Authorization
> - ARDBC views
>This supposedly will lead to a single point login.
>
>NEW!! 5.1 Compatibility
> - Linux (Red Hat 7.2 on Intel Only)
> - DB2 - supporting NT & basically all platforms
> - Sybase ?
> - Netscape 6.x
> - Peregrine Portal (OAA Portal 2.2)
>
>NEW!! Fields
> - Currency (complex)
> * Value Rate (i.e. 1000 Yen)/ Effective Date of
>exchange/Functional Currency (i.e. US$) -
> * Can fire on workflow
> - Separate Date field - from 1/1/-4713 to 1/1/9999
> - Separate Time Field
> - Pop Up calendar - yes, Web enabled !!
>
>NEW!! A/L Option
> - Fire on Time
>
>Oracle 9i compatibility
>
>Web Services (5.1)
> - XML (WDSL) Universal maybe published UDDI Registry
> - SOAP
> - Higher Level than API's
> - Will support publishing as AR Application (web services)
> - Map AR Fields to Web Services (WDSL)
> Run Process
> - Can publish Tickets/Assets/Queries
>
>EMAIL DIES !!!!
>
>NEW!! E-mail integration engine (total replacement)
> - supports in-bound attachments (POP3/SMTP)
> - Will be able to parse to e-mail form
> - supports out-bound HTML/Attachments/Notifications
> - NEW System FORM to manage this process
> * Configuration
> * Logging
> * Multi-server thread
>
>Hey that's all I could write down and still listen to the presentation.
>Maybe Rick Ponzo can add to this list or
>correct any mistakes I may have made? I am excited by the new fields and
>the e-mail engine, it looks good !
>Some of these items will hit with the 5.01, while the other may or may not
>make the 5.1 release but we are
>hopeful that they all will.
>
>Regards...Gidd
>
>

>
>To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
>listserv@listserv.vistait.com
>You may also control your subscription options, including UNSUBSCRIBE, at
>www.ARSLIST.org
>
>

>
>To UNSUBSCRIBE, email the message "unsubscribe arslist" to:
>listserv@listserv.vistait.com
>You may also control your subscription options, including UNSUBSCRIBE, at
>www.ARSLIST.org
>
>

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www.ARSLIST.org

Per my notes from the session Sybase 12.5 was mentioned under the
Compatiblity list ...
* 508 Compliant
* Linus (Red Hat 7.2 on Intel) ARS Server, Not client
* DB2
* Sybase 12.5
* Netscape 6.x (6.2)
* Peregrine Portal (OAA Portal v2.2 - Get-It products use this)

Wendy Haney
Peregrine Approved Consultant
Maryville Technologies
www.maryville.com