Hello,
i have set up a password expiration date to make users aware that when they change their passwords it make users aware when their passwords expire.
Now this is from the user form. There is another field on the HPD form also Call Expiration date. Basically i have been trying to create a workflow whereby when users open the HPD form the EXPIRATION DATE displays the EXPIRATION DATE VALUE from the user form. i thot this will execute on window open and set the value from the user to the value in the EXPIRATION DATE field on HPD form. This is not working,i will appreciate any help.

The objective of this is that when the value of the EXPIRATION dATE is displayed and it is overdue for users to change their password, it would not allow users to update their calls unless they open the user form to change their password.
i look forward to a reply soon.
Thanks

Not knowing what your Active Link design is, makes it difficult to pinpoint where your problem lies. The main problem is that the system does not know who the person is in order to bring up the information from the User Form. Suggest you do a Set Field action inside a field using $USER$ in the display only field on the HPD Help Desk form, followed by the Set Field action of the comparison of the Display Only Field to the User LoginName. This will then allow the system to compare the data together because in your setting, it is looking for a non-existing user to display the data from the expiration field, thus it cannot be obtainable. Try this and see if it works.