Hi !!
I am trying to send a notification via a filter.
The notification should include the content of a diary field.

How can change the diary field sort order?? I want to make the diary field
to sort descending. (Newest entry first)
I know that there is a setting on every client to do this. But when I'm
using a filter...???

Is there a way to do this?? Or is this something I have to live with??

// Niklas Asplund

_____________________________

You can do this in Remedy User under options and behaviors or you can do
this in the diary fields itself under and select most recent first. hope
this helps .

Sherry O'Roark
Loral Skynet
Operations Data Specialist &
Remedy Admin/Developer
voice: 570-226-6662
fax: 570-226-1207



-----Original Message-----
From: Niklas Asplund [mailto:niklas.asplund@POWER.ALSTOM.COM]
Sent: Wednesday, December 19, 2001 7:11 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Diary sort order.


**

Hi !!
I am trying to send a notification via a filter.
The notification should include the content of a diary field.

How can change the diary field sort order?? I want to make the diary field
to sort descending. (Newest entry first)
I know that there is a setting on every client to do this. But when I'm
using a filter...???

Is there a way to do this?? Or is this something I have to live with??

// Niklas Asplund

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________

OK, I know that you are able to do this in the usertool.
But what I want to do, is to send an email with this field included.
(Sorted descending)
Because I have to do this in a filter, I have no usertool to do these
changes in.....

So how can I do this without the help of the usertool??

// Niklas Asplund



(Embedded "O'Roark, Sherry L." @LISTSERV.VISTAIT.COM>
image moved 2001-12-19 14:11
to file:
pic24370.pcx)





Please respond to "Action Request System discussion list(ARSList)"

Sent by: "Action Request System discussion list(ARSList)"



To: ARSLIST@LISTSERV.VISTAIT.COM
cc:
Subject: Re: Diary sort order.

Security Level:? Internal


**

You can do this in Remedy User under options and behaviors or you can do
this in the diary fields itself under and select most recent first. hope
this helps .

Sherry O'Roark
Loral Skynet
Operations Data Specialist &
Remedy Admin/Developer
voice: 570-226-6662
fax: 570-226-1207



-----Original Message-----
From: Niklas Asplund [mailto:niklas.asplund@POWER.ALSTOM.COM]
Sent: Wednesday, December 19, 2001 7:11 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Diary sort order.


**

Hi !!
I am trying to send a notification via a filter.
The notification should include the content of a diary field.

How can change the diary field sort order?? I want to make the diary field
to sort descending. (Newest entry first)
I know that there is a setting on every client to do this. But when I'm
using a filter...???

Is there a way to do this?? Or is this something I have to live with??

// Niklas Asplund

________________

_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________



You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

The sort order remains when done in the diary field itself under view. I do
reports all the time and the diary fields are sorted.

Sherry O'Roark
Loral Skynet
Operations Data Specialist &
Remedy Admin/Developer
voice: 570-226-6662
fax: 570-226-1207



-----Original Message-----
From: Niklas Asplund [mailto:niklas.asplund@POWER.ALSTOM.COM]
Sent: Thursday, December 20, 2001 3:05 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Diary sort order.



OK, I know that you are able to do this in the usertool.
But what I want to do, is to send an email with this field included.
(Sorted descending)
Because I have to do this in a filter, I have no usertool to do these
changes in.....

So how can I do this without the help of the usertool??

// Niklas Asplund



(Embedded "O'Roark, Sherry L."
@LISTSERV.VISTAIT.COM>
image moved 2001-12-19 14:11
to file:
pic24370.pcx)





Please respond to "Action Request System discussion list(ARSList)"

Sent by: "Action Request System discussion list(ARSList)"



To: ARSLIST@LISTSERV.VISTAIT.COM
cc:
Subject: Re: Diary sort order.

Security Level:? Internal


**

You can do this in Remedy User under options and behaviors or you can do
this in the diary fields itself under and select most recent first. hope
this helps .

Sherry O'Roark
Loral Skynet
Operations Data Specialist &
Remedy Admin/Developer
voice: 570-226-6662
fax: 570-226-1207



-----Original Message-----
From: Niklas Asplund [mailto:niklas.asplund@POWER.ALSTOM.COM]
Sent: Wednesday, December 19, 2001 7:11 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Diary sort order.


**

Hi !!
I am trying to send a notification via a filter.
The notification should include the content of a diary field.

How can change the diary field sort order?? I want to make the diary field
to sort descending. (Newest entry first)
I know that there is a setting on every client to do this. But when I'm
using a filter...???

Is there a way to do this?? Or is this something I have to live with??

// Niklas Asplund

________________

_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

________________
_____________



You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________