I was wondering if anyone has had this problem before and what they did to
fix it or get around it. In some certain situations when a ticket is
changed to a status of done or closed it will be unable to do so since the
following error pops up upon save. The Key Time(h) field is a date field
and not a character field as the error message suggests. I was told that
the following error is a Remedy bug by a coworker and that seems to make
sense. If I can get any input from anyone that would be great. Thanks in
advance.


ARERR [306] Value does not fall within the limits specified for the field :
(max length - 255) : Key Time(h)




Darren Lau
Associate Computer Systems Analyst
dkl6@pge.com
Office: (415) 973-7832
Pager: (415) 201-2498
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Hey All;

Warm wishes Merry X'mas to you all as well Happy New Year,


Suhail Ahmed Ismail | ARS Technical Consultant
CyberMAK Information Systems
Suhail.CyberMAK@MAKharafi.net

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