After hitting the Add Person button in a ticket, and clicking on the Add To Company button, the Search Company screen pops up...The Rep types in the name, the Search Company lists all the company choices with that name, the Rep highlights one and clicks "OK", but now the company doesn't add/populate into the little window under |Company Name|Company Type|...Something no workie...The Reps make sure the Login name is populated to be able to add a person to a company. (I understand that the Login name needs to be populated to add a person to a company, as when you add a person to a company you match their Login Name/Client ID to the Company ID...What to do? Any ideas? Thank you!!!!!!!!!!!

Apparently your AL's are not working. Try to get log and see if it tries to fill anything. Else create a brand new AL's to get this done, of course this is not the best way as already existing one's that are not working. So try to find them and then try to see whats wrong with those.

HTH,
Dasa