If you answered your phone this morning (as I did) and the caller said he was Steve Gardner,
would you know who was calling, and if so would you believe it?

Fortunately my memory worked, but I wasn't quite sure if I should believe it.

Steve Gardner is the CEO (etc.etc.) of Peregrine System, Inc.
He attended RUG 2001 and gave the "Keynote" speech and then he and Larry Garlick took questions from the audience and gave (good, in my opinion) answers.

He was just calling to share a thank you with me for some first-hand information that I shared with Remedy + Peregrine about a sales call I had received from a competitor - relating what the competitor claimed were the woes, or what would be the fate of Remedy customers.

The fact that the CEO and Chairman of Peregrine took the time to call someone he'd never met (and we're NOT a big customer) reinforces my expectation the, in fact, the AR System is in good hands.

Some of you may also be encouraged by this.

Tom Griggs

Bridgeport Hospital
Bridgeport CT
203-384-3133
ztgrig@bpthosp.org

Tom,

Cool!

--
Jarl Groneng
jarl@nextra.com


----- Original Message -----
From: "Griggs, Thomas"
To:
Sent: Tuesday, August 14, 2001 5:30 PM
Subject: Peregrine "kudos"


> Hi;
>
> If you answered your phone this morning (as I did) and the caller said he
> was Steve Gardner,
> would you know who was calling, and if so would you believe it?
>
> Fortunately my memory worked, but I wasn't quite sure if I should believe
> it.
>
> Steve Gardner is the CEO (etc.etc.) of Peregrine System, Inc.
> He attended RUG 2001 and gave the "Keynote" speech and then he and Larry
> Garlick took questions from the audience and gave (good, in my opinion)
> answers.
>
> He was just calling to share a thank you with me for some first-hand
> information that I shared with Remedy + Peregrine about a sales call I had
> received from a competitor - relating what the competitor claimed were the
> woes, or what would be the fate of Remedy customers.
>
> The fact that the CEO and Chairman of Peregrine took the time to call
> someone he'd never met (and we're NOT a big customer) reinforces my
> expectation the, in fact, the AR System is in good hands.
>
> Some of you may also be encouraged by this.
>
> Tom Griggs
>
> Bridgeport Hospital
> Bridgeport CT
> 203-384-3133
> ztgrig@bpthosp.org
>

_____________________________

from Senior VPs at Remedy in response to input I've given (see: Support
- the last couple of years). They've always seemed genuinely interested
in identifying and solving problems that keep them from serving their
customers. I'm glad to see that Peregrine's leadership seems to have
that same hands-on approach. We'll have to wait to see to what level it
continues after the two companies go from engaged to married.

Rick Cook
Remedy Consultant
Herrick Douglass

-----Original Message-----
From: Jarl Groneng
Sent: Tue 8/14/2001 9:46 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Cc:
Subject: Re: Peregrine "kudos"



**

Tom,

Cool!

--
Jarl Groneng
jarl@nextra.com


----- Original Message -----
From: "Griggs, Thomas"
To:
Sent: Tuesday, August 14, 2001 5:30 PM
Subject: Peregrine "kudos"


> Hi;
>
> If you answered your phone this morning (as I did) and the
caller said he
> was Steve Gardner,
> would you know who was calling, and if so would you believe
it?
>
> Fortunately my memory worked, but I wasn't quite sure if I
should believe
> it.
>
> Steve Gardner is the CEO (etc.etc.) of Peregrine System, Inc.
> He attended RUG 2001 and gave the "Keynote" speech and then he
and Larry
> Garlick took questions from the audience and gave (good, in my
opinion)
> answers.
>
> He was just calling to share a thank you with me for some
first-hand
> information that I shared with Remedy + Peregrine about a
sales call I had
> received from a competitor - relating what the competitor
claimed were the
> woes, or what would be the fate of Remedy customers.
>
> The fact that the CEO and Chairman of Peregrine took the time
to call
> someone he'd never met (and we're NOT a big customer)
reinforces my
> expectation the, in fact, the AR System is in good hands.
>
> Some of you may also be encouraged by this.
>
> Tom Griggs
>
> Bridgeport Hospital
> Bridgeport CT
> 203-384-3133
> ztgrig@bpthosp.org
>


____________
_________________


You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org


N
I@R 
?[azg{.n+ b2h+-
+-
+-j+\f(fj[(r?r
*m??r[x5%
H$HFE"I:+

Thanks for sharing this positive information!:-) I was able to attend RUG
this year, but my supervisor wasn't. I forwarded this info on to her too.

Thanks again,

Heidi Conover
New York State Electric & Gas Corporation
(607) 347-2693
hmconover@nyseg.com



"Griggs, Thomas"
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent by: "Action cc:
Request System Subject: Peregrine "kudos"
discussion
list(ARSList)"
STAIT.COM>


08/14/2001 11:30 AM
Please respond to
"Action Request
System discussion
list(ARSList)"






Hi;


If you answered your phone this morning (as I did) and the caller said he
was Steve Gardner,
would you know who was calling, and if so would you believe it?


Fortunately my memory worked, but I wasn't quite sure if I should believe
it.


Steve Gardner is the CEO (etc.etc.) of Peregrine System, Inc.
He attended RUG 2001 and gave the "Keynote" speech and then he and Larry
Garlick took questions from the audience and gave (good, in my opinion)
answers.


He was just calling to share a thank you with me for some first-hand
information that I shared with Remedy + Peregrine about a sales call I had
received from a competitor - relating what the competitor claimed were the
woes, or what would be the fate of Remedy customers.


The fact that the CEO and Chairman of Peregrine took the time to call
someone he'd never met (and we're NOT a big customer) reinforces my
expectation the, in fact, the AR System is in good hands.


Some of you may also be encouraged by this.


Tom Griggs


Bridgeport Hospital
Bridgeport CT
203-384-3133
ztgrig@bpthosp.org

_____________________________