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#51169 - 07/23/01 05:36 PM [Fwd: Re: Another Term for Help Desk]
arkosch Offline
newbie

Registered: 06/12/01
Posts: 23

> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Andy Christensen
> Sent: Thursday, June 28, 2001 12:44 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Another Term for Help Desk
>
> **
>
> We aren't going to be using the evil word "Help Desk" anymore. I am trying
> to come up with other terms. I have come up with Solution Center, Client
> Services, and Technical Support. Does anyone have any cool ideas they would
> like to share?

Remembering this post, I just ran across a list of names for help desks
in the section
Common Names used by Help Desks at this URL for Help Desk or e-Support
FAQ

http://www.philverghis.com/helpdesk.html

--
A. R. Kosch
Special Projects/Analyst

arkosch@ksu.edu
785-532-4933
785-532-5914 fax

Kansas State University
Computing and Network Services
2323 Anderson Ave., Suite 146
Manhattan, KS 66502-2912

_____________________________




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#51170 - 07/23/01 05:47 PM Re: [Fwd: Re: Another Term for Help Desk] [Re: rb100008]
susan_binette-blair Offline
Stealth Member

Registered: 06/12/01
Posts: 46

A few years ago, we made an attempt to change from "Help Desk" to "Support
Center" but it just didn't stick. I think we had a bad rep at the time and
it just didn't matter what we called ourselves.

Susan Binette-Blair
INVESCO Denver

-----Original Message-----
From: A R Kosch [mailto:arkosch@KSU.EDU]
Sent: Monday, July 23, 2001 3:37 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: [Fwd: Re: Another Term for Help Desk]


**

> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Andy Christensen
> Sent: Thursday, June 28, 2001 12:44 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Another Term for Help Desk
>
> **
>
> We aren't going to be using the evil word "Help Desk" anymore. I am trying
> to come up with other terms. I have come up with Solution Center, Client
> Services, and Technical Support. Does anyone have any cool ideas they
would
> like to share?

Remembering this post, I just ran across a list of names for help desks
in the section
Common Names used by Help Desks at this URL for Help Desk or e-Support
FAQ

http://www.philverghis.com/helpdesk.html

--
A. R. Kosch
Special Projects/Analyst

arkosch@ksu.edu
785-532-4933
785-532-5914 fax

Kansas State University
Computing and Network Services
2323 Anderson Ave., Suite 146
Manhattan, KS 66502-2912

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