Does anybody know if it is possible to get a trace of everything that
happens using the admin tool ?


API log does not really give a lot of info and sql log takes a lot of bytes
and stores info on all users.


Or even to trace all actions taken by user admin ?


Can you use a source control tool help out here ?


Are there people who have info on this ? or have tried this ?


Thanks





Helga

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Helga,

I've been using an application I developed (it's really only a form and a
perl script to load data) that loads your api/sql logs into a Remedy form...
once you hace the data in there, you can search however you want (userid,
API command, etc...)...

I tried to attach screenshots, but it looks like the listserv isn't
accepting them... so, you can grab the application at
http://www.mattreinfeldt.com/apps/ (look for 'plog.exe'... it needs ARS
4.5.x to run properly)

Matt Reinfeldt
Remedy System Administrator & Developer
U.S. Cellular

ps- sorry if this message appears in the list a couple of times... tried to
get the attachments to work...


-----Original Message-----
From: hdegucht@ITMASTERS.COM [mailto:hdegucht@ITMASTERS.COM]
Sent: Monday, June 25, 2001 9:18 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: tracing everything that happens using admin tool


**

Does anybody know if it is possible to get a trace of everything that
happens using the admin tool ?


API log does not really give a lot of info and sql log takes a lot of bytes
and stores info on all users.


Or even to trace all actions taken by user admin ?


Can you use a source control tool help out here ?


Are there people who have info on this ? or have tried this ?


Thanks





Helga

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