Well the announcement should make for an interesting RUG in Florida.
I wonder who will be giving the keynote speech eh?

The ultimate question for all of us will be the direction in which the AR
System server and clients evolve in the release -beyond- the current 5.0.

Will the environment continue to grow and be enriched or will it be morphed
into whatever Peregrine uses for their development platform?

The key questions Pergrine will need to address will be:

The velocity at which the Remedy engineering group can stay focused and
build the "dot" release that we all KNOW will need to come to fix bugs in
the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural desire to
do the "integration release" between the 2 Engineering sides, just as Siebel
in their acquisition.

So the question at RUG will be, what is the real RISK to moving to a 5.0
platform or will customer's be better served by waiting for the "new
architecture and it's point release" to appear on the horizon?

Additionally, will be the question of impact this merge will have on the
Engineering and QA staff at Remedy and the ability of Peregrine to retain
that staff.

What will be the "end of life" for the native Remedy Windows and Unix
clients?

Anyone know about the "Extricity" product which Peregrine's CEO was touting
on the merger conference call?

I expect the danger zone which this merged company will have to tread is
that now the customer base will be forced to consider alternative product
offerings beyond what the combined company offers.

Finally, as Remedy is the one being acquired the future, no matter how rosy
the spin meisters may wish to paint it, the future of AR is in the hands of
new "masters".

Obviously, the reaction to this merger will be different for each class of
Remedy Customer: Pure AR System, ITSM or CRM.

I'm wondering what the rest of you think about this event, beyond the first
reaction of "this sucks". :)

regards,

David Williams

_____
Get your FREE download of MSN Explorer at http://explorer.msn.com

_____________________________

Hi all,

Well, after the initial frustration i have to say ... relax
David wrote ...

the future of AR is in the hands of new "masters".

Yeah, it is true, but dont forget that most of you represent part of
aprox 5000 remedy instalations and all of you have chosen it because
it's unique qualities. I guess any radical changes may bring to the
point of reconsidering products from other vendors and I don't
believe perigrine spent 1 bill for loosing business.

There will be changes, and i hope they'll be toward better (except
lack of flexibility servicedesk has some good features) so let see
what the sinergy will bring.

Who knows ... may be remedy support will start working better after
all.

Best regards,

Nicky Madjarov


> **
>
> Well the announcement should make for an interesting RUG in Florida.
> I wonder who will be giving the keynote speech eh?
>
> The ultimate question for all of us will be the direction in which
the AR
> System server and clients evolve in the release -beyond- the
current 5.0.
>
> Will the environment continue to grow and be enriched or will it be
morphed
> into whatever Peregrine uses for their development platform?
>
> The key questions Pergrine will need to address will be:
>
> The velocity at which the Remedy engineering group can stay focused
and
> build the "dot" release that we all KNOW will need to come to fix
bugs in
> the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
desire to
> do the "integration release" between the 2 Engineering sides, just
as Siebel
> in their acquisition.
>
> So the question at RUG will be, what is the real RISK to moving to
a 5.0
> platform or will customer's be better served by waiting for the "new
> architecture and it's point release" to appear on the horizon?
>
> Additionally, will be the question of impact this merge will have
on the
> Engineering and QA staff at Remedy and the ability of Peregrine to
retain
> that staff.
>
> What will be the "end of life" for the native Remedy Windows and
Unix
> clients?
>
> Anyone know about the "Extricity" product which Peregrine's CEO was
touting
> on the merger conference call?
>
> I expect the danger zone which this merged company will have to
tread is
> that now the customer base will be forced to consider alternative
product
> offerings beyond what the combined company offers.
>
> Finally, as Remedy is the one being acquired the future, no matter
how rosy
> the spin meisters may wish to paint it, the future of AR is in the
hands of
> new "masters".
>
> Obviously, the reaction to this merger will be different for each
class of
> Remedy Customer: Pure AR System, ITSM or CRM.
>
> I'm wondering what the rest of you think about this event, beyond
the first
> reaction of "this sucks". :)
>
> regards,
>
> David Williams
>
> _____
> Get your FREE download of MSN Explorer at http://explorer.msn.com
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

_____________________________

Hi Listers,

Consider for a moment... is it worth 1B to wipe out your biggest competitor? Perhaps it is? I would imagine it would be done by phasing in more of Peregrine's software programming and phasing out more of Remedy's. This might be done over the course of a year or so.? Nahhhhh.... after all... what software company would even think of monopolizing the market place?

Best Regards,

Tom Altamore

>>> Nicky Madjarov 06/11/01 03:20PM >>>
**

Hi all,

Well, after the initial frustration i have to say ... relax
David wrote ...

the future of AR is in the hands of new "masters".

Yeah, it is true, but dont forget that most of you represent part of
aprox 5000 remedy instalations and all of you have chosen it because
it's unique qualities. I guess any radical changes may bring to the
point of reconsidering products from other vendors and I don't
believe perigrine spent 1 bill for loosing business.

There will be changes, and i hope they'll be toward better (except
lack of flexibility servicedesk has some good features) so let see
what the sinergy will bring.

Who knows ... may be remedy support will start working better after
all.

Best regards,

Nicky Madjarov


> **
>
> Well the announcement should make for an interesting RUG in Florida.
> I wonder who will be giving the keynote speech eh?
>
> The ultimate question for all of us will be the direction in which
the AR
> System server and clients evolve in the release -beyond- the
current 5.0.
>
> Will the environment continue to grow and be enriched or will it be
morphed
> into whatever Peregrine uses for their development platform?
>
> The key questions Pergrine will need to address will be:
>
> The velocity at which the Remedy engineering group can stay focused
and
> build the "dot" release that we all KNOW will need to come to fix
bugs in
> the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
desire to
> do the "integration release" between the 2 Engineering sides, just
as Siebel
> in their acquisition.
>
> So the question at RUG will be, what is the real RISK to moving to
a 5.0
> platform or will customer's be better served by waiting for the "new
> architecture and it's point release" to appear on the horizon?
>
> Additionally, will be the question of impact this merge will have
on the
> Engineering and QA staff at Remedy and the ability of Peregrine to
retain
> that staff.
>
> What will be the "end of life" for the native Remedy Windows and
Unix
> clients?
>
> Anyone know about the "Extricity" product which Peregrine's CEO was
touting
> on the merger conference call?
>
> I expect the danger zone which this merged company will have to
tread is
> that now the customer base will be forced to consider alternative
product
> offerings beyond what the combined company offers.
>
> Finally, as Remedy is the one being acquired the future, no matter
how rosy
> the spin meisters may wish to paint it, the future of AR is in the
hands of
> new "masters".
>
> Obviously, the reaction to this merger will be different for each
class of
> Remedy Customer: Pure AR System, ITSM or CRM.
>
> I'm wondering what the rest of you think about this event, beyond
the first
> reaction of "this sucks". :)
>
> regards,
>
> David Williams
>
> _____
> Get your FREE download of MSN Explorer at http://explorer.msn.com
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

_____________________________



_____________________________

P(1981) is a decade older than R(1991) I am sure they know very well how to
phase out competition. See when there are two good systems out there you
cant get too damn good system by merging both good companies. After the
merge only "masters" will be the masters and there will be no traces of
Remedy or Extricity. Peregrine would not scare out 10000 customer base, they
would do that according to plan. No merger would go hand in hand, ofcourse
"master" would force his traces which would hurt if not kill ARS.

I dont want to say it sucks but it sucks.

BP

>From: Thomas Altamore
>Reply-To: "Action Request System discussion list(ARSList)"
>
>To: ARSLIST@LISTSERV.VISTAIT.COM
>Subject: Re: Remedy -> The Future?
>Date: Mon, 11 Jun 2001 15:37:53 -0400
>
>**
>
>Hi Listers,
>
> Consider for a moment... is it worth 1B to wipe out your biggest
>competitor? Perhaps it is? I would imagine it would be done by phasing in
>more of Peregrine's software programming and phasing out more of Remedy's.
>This might be done over the course of a year or so.? Nahhhhh.... after
>all... what software company would even think of monopolizing the market
>place?
>
>Best Regards,
>
>Tom Altamore
>
> >>> Nicky Madjarov 06/11/01 03:20PM >>>
>**
>
>Hi all,
>
>Well, after the initial frustration i have to say ... relax
>David wrote ...
>
>the future of AR is in the hands of new "masters".
>
>Yeah, it is true, but dont forget that most of you represent part of
>aprox 5000 remedy instalations and all of you have chosen it because
>it's unique qualities. I guess any radical changes may bring to the
>point of reconsidering products from other vendors and I don't
>believe perigrine spent 1 bill for loosing business.
>
>There will be changes, and i hope they'll be toward better (except
>lack of flexibility servicedesk has some good features) so let see
>what the sinergy will bring.
>
>Who knows ... may be remedy support will start working better after
>all.
>
>Best regards,
>
>Nicky Madjarov
>
>
> > **
> >
> > Well the announcement should make for an interesting RUG in Florida.
> > I wonder who will be giving the keynote speech eh?
> >
> > The ultimate question for all of us will be the direction in which
>the AR
> > System server and clients evolve in the release -beyond- the
>current 5.0.
> >
> > Will the environment continue to grow and be enriched or will it be
>morphed
> > into whatever Peregrine uses for their development platform?
> >
> > The key questions Pergrine will need to address will be:
> >
> > The velocity at which the Remedy engineering group can stay focused
>and
> > build the "dot" release that we all KNOW will need to come to fix
>bugs in
> > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
>desire to
> > do the "integration release" between the 2 Engineering sides, just
>as Siebel
> > in their acquisition.
> >
> > So the question at RUG will be, what is the real RISK to moving to
>a 5.0
> > platform or will customer's be better served by waiting for the "new
> > architecture and it's point release" to appear on the horizon?
> >
> > Additionally, will be the question of impact this merge will have
>on the
> > Engineering and QA staff at Remedy and the ability of Peregrine to
>retain
> > that staff.
> >
> > What will be the "end of life" for the native Remedy Windows and
>Unix
> > clients?
> >
> > Anyone know about the "Extricity" product which Peregrine's CEO was
>touting
> > on the merger conference call?
> >
> > I expect the danger zone which this merged company will have to
>tread is
> > that now the customer base will be forced to consider alternative
>product
> > offerings beyond what the combined company offers.
> >
> > Finally, as Remedy is the one being acquired the future, no matter
>how rosy
> > the spin meisters may wish to paint it, the future of AR is in the
>hands of
> > new "masters".
> >
> > Obviously, the reaction to this merger will be different for each
>class of
> > Remedy Customer: Pure AR System, ITSM or CRM.
> >
> > I'm wondering what the rest of you think about this event, beyond
>the first
> > reaction of "this sucks". :)
> >
> > regards,
> >
> > David Williams
> >
> > _____
> > Get your FREE download of MSN Explorer at http://explorer.msn.com
> >
> >
>__________
>___________________
> >
>
> > You may also control your subscription options, including
>UNSUBSCRIBE, at www.ARSLIST.org
>
>
>
>--
>Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
>Sign Up Today! Visit http://www.pop3now.com/personal
>
>_____________________________
>
>
>You may also control your subscription options, including UNSUBSCRIBE, at
>www.ARSLIST.org
>
>_____________________________
>
>
>You may also control your subscription options, including UNSUBSCRIBE, at
>www.ARSLIST.org

_____
Get your FREE download of MSN Explorer at http://explorer.msn.com

_____________________________

Nicky,

Now over 10,000 installations worldwide !!!

Gidd

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Nicky Madjarov
Sent: Monday, June 11, 2001 12:20 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

Hi all,

Well, after the initial frustration i have to say ... relax
David wrote ...

the future of AR is in the hands of new "masters".

Yeah, it is true, but dont forget that most of you represent part of
aprox 5000 remedy instalations and all of you have chosen it because
it's unique qualities. I guess any radical changes may bring to the
point of reconsidering products from other vendors and I don't
believe perigrine spent 1 bill for loosing business.

There will be changes, and i hope they'll be toward better (except
lack of flexibility servicedesk has some good features) so let see
what the sinergy will bring.

Who knows ... may be remedy support will start working better after
all.

Best regards,

Nicky Madjarov


> **
>
> Well the announcement should make for an interesting RUG in Florida.
> I wonder who will be giving the keynote speech eh?
>
> The ultimate question for all of us will be the direction in which
the AR
> System server and clients evolve in the release -beyond- the
current 5.0.
>
> Will the environment continue to grow and be enriched or will it be
morphed
> into whatever Peregrine uses for their development platform?
>
> The key questions Pergrine will need to address will be:
>
> The velocity at which the Remedy engineering group can stay focused
and
> build the "dot" release that we all KNOW will need to come to fix
bugs in
> the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
desire to
> do the "integration release" between the 2 Engineering sides, just
as Siebel
> in their acquisition.
>
> So the question at RUG will be, what is the real RISK to moving to
a 5.0
> platform or will customer's be better served by waiting for the "new
> architecture and it's point release" to appear on the horizon?
>
> Additionally, will be the question of impact this merge will have
on the
> Engineering and QA staff at Remedy and the ability of Peregrine to
retain
> that staff.
>
> What will be the "end of life" for the native Remedy Windows and
Unix
> clients?
>
> Anyone know about the "Extricity" product which Peregrine's CEO was
touting
> on the merger conference call?
>
> I expect the danger zone which this merged company will have to
tread is
> that now the customer base will be forced to consider alternative
product
> offerings beyond what the combined company offers.
>
> Finally, as Remedy is the one being acquired the future, no matter
how rosy
> the spin meisters may wish to paint it, the future of AR is in the
hands of
> new "masters".
>
> Obviously, the reaction to this merger will be different for each
class of
> Remedy Customer: Pure AR System, ITSM or CRM.
>
> I'm wondering what the rest of you think about this event, beyond
the first
> reaction of "this sucks". :)
>
> regards,
>
> David Williams
>
> _____
> Get your FREE download of MSN Explorer at http://explorer.msn.com
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________

From my point of view, Remedy Tech Support has been fantastic lately. They
have almost gone above and beyond to help with a cpoule of problems I have
encountered.

Claire

-----Original Message-----
From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
Sent: Monday, June 11, 2001 2:20 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

Hi all,

Well, after the initial frustration i have to say ... relax
David wrote ...

the future of AR is in the hands of new "masters".

Yeah, it is true, but dont forget that most of you represent part of
aprox 5000 remedy instalations and all of you have chosen it because
it's unique qualities. I guess any radical changes may bring to the
point of reconsidering products from other vendors and I don't
believe perigrine spent 1 bill for loosing business.

There will be changes, and i hope they'll be toward better (except
lack of flexibility servicedesk has some good features) so let see
what the sinergy will bring.

Who knows ... may be remedy support will start working better after
all.

Best regards,

Nicky Madjarov


> **
>
> Well the announcement should make for an interesting RUG in Florida.
> I wonder who will be giving the keynote speech eh?
>
> The ultimate question for all of us will be the direction in which
the AR
> System server and clients evolve in the release -beyond- the
current 5.0.
>
> Will the environment continue to grow and be enriched or will it be
morphed
> into whatever Peregrine uses for their development platform?
>
> The key questions Pergrine will need to address will be:
>
> The velocity at which the Remedy engineering group can stay focused
and
> build the "dot" release that we all KNOW will need to come to fix
bugs in
> the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
desire to
> do the "integration release" between the 2 Engineering sides, just
as Siebel
> in their acquisition.
>
> So the question at RUG will be, what is the real RISK to moving to
a 5.0
> platform or will customer's be better served by waiting for the "new
> architecture and it's point release" to appear on the horizon?
>
> Additionally, will be the question of impact this merge will have
on the
> Engineering and QA staff at Remedy and the ability of Peregrine to
retain
> that staff.
>
> What will be the "end of life" for the native Remedy Windows and
Unix
> clients?
>
> Anyone know about the "Extricity" product which Peregrine's CEO was
touting
> on the merger conference call?
>
> I expect the danger zone which this merged company will have to
tread is
> that now the customer base will be forced to consider alternative
product
> offerings beyond what the combined company offers.
>
> Finally, as Remedy is the one being acquired the future, no matter
how rosy
> the spin meisters may wish to paint it, the future of AR is in the
hands of
> new "masters".
>
> Obviously, the reaction to this merger will be different for each
class of
> Remedy Customer: Pure AR System, ITSM or CRM.
>
> I'm wondering what the rest of you think about this event, beyond
the first
> reaction of "this sucks". :)
>
> regards,
>
> David Williams
>
> _____
> Get your FREE download of MSN Explorer at http://explorer.msn.com
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________

Based upon the way that the conference call went this morning I would bet
the we don't see much of a change in Remedy for some time. It seems that
the major areas of savings that they are looking at are in upper management
as well as HR and such. With the Remedy focus on Mid to Small Enterprise
customers I would suggest that Peregrine will be looking to add their
products as "up" sales in that area.

You are right though, tech support has been great as of late.

Adam Pederson

-----Original Message-----
From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
Sent: Monday, June 11, 2001 4:22 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

From my point of view, Remedy Tech Support has been fantastic lately. They
have almost gone above and beyond to help with a cpoule of problems I have
encountered.

Claire

-----Original Message-----
From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
Sent: Monday, June 11, 2001 2:20 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

Hi all,

Well, after the initial frustration i have to say ... relax
David wrote ...

the future of AR is in the hands of new "masters".

Yeah, it is true, but dont forget that most of you represent part of
aprox 5000 remedy instalations and all of you have chosen it because
it's unique qualities. I guess any radical changes may bring to the
point of reconsidering products from other vendors and I don't
believe perigrine spent 1 bill for loosing business.

There will be changes, and i hope they'll be toward better (except
lack of flexibility servicedesk has some good features) so let see
what the sinergy will bring.

Who knows ... may be remedy support will start working better after
all.

Best regards,

Nicky Madjarov


> **
>
> Well the announcement should make for an interesting RUG in Florida.
> I wonder who will be giving the keynote speech eh?
>
> The ultimate question for all of us will be the direction in which
the AR
> System server and clients evolve in the release -beyond- the
current 5.0.
>
> Will the environment continue to grow and be enriched or will it be
morphed
> into whatever Peregrine uses for their development platform?
>
> The key questions Pergrine will need to address will be:
>
> The velocity at which the Remedy engineering group can stay focused
and
> build the "dot" release that we all KNOW will need to come to fix
bugs in
> the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
desire to
> do the "integration release" between the 2 Engineering sides, just
as Siebel
> in their acquisition.
>
> So the question at RUG will be, what is the real RISK to moving to
a 5.0
> platform or will customer's be better served by waiting for the "new
> architecture and it's point release" to appear on the horizon?
>
> Additionally, will be the question of impact this merge will have
on the
> Engineering and QA staff at Remedy and the ability of Peregrine to
retain
> that staff.
>
> What will be the "end of life" for the native Remedy Windows and
Unix
> clients?
>
> Anyone know about the "Extricity" product which Peregrine's CEO was
touting
> on the merger conference call?
>
> I expect the danger zone which this merged company will have to
tread is
> that now the customer base will be forced to consider alternative
product
> offerings beyond what the combined company offers.
>
> Finally, as Remedy is the one being acquired the future, no matter
how rosy
> the spin meisters may wish to paint it, the future of AR is in the
hands of
> new "masters".
>
> Obviously, the reaction to this merger will be different for each
class of
> Remedy Customer: Pure AR System, ITSM or CRM.
>
> I'm wondering what the rest of you think about this event, beyond
the first
> reaction of "this sucks". :)
>
> regards,
>
> David Williams
>
> _____
> Get your FREE download of MSN Explorer at http://explorer.msn.com
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________

I wonder what they may eventually rename Remedy to:
peredy
remegrine
reperegrine
pereremedy
remedyrine
peregrinedy


"PEDERSON, ADAM (PB)" wrote:

> **
>
> Based upon the way that the conference call went this morning I would bet
> the we don't see much of a change in Remedy for some time. It seems that
> the major areas of savings that they are looking at are in upper management
> as well as HR and such. With the Remedy focus on Mid to Small Enterprise
> customers I would suggest that Peregrine will be looking to add their
> products as "up" sales in that area.
>
> You are right though, tech support has been great as of late.
>
> Adam Pederson
>
> -----Original Message-----
> From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
> Sent: Monday, June 11, 2001 4:22 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
> **
>
> >From my point of view, Remedy Tech Support has been fantastic lately. They
> have almost gone above and beyond to help with a cpoule of problems I have
> encountered.
>
> Claire
>
> -----Original Message-----
> From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> Sent: Monday, June 11, 2001 2:20 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
> **
>
> Hi all,
>
> Well, after the initial frustration i have to say ... relax
> David wrote ...
>
> the future of AR is in the hands of new "masters".
>
> Yeah, it is true, but dont forget that most of you represent part of
> aprox 5000 remedy instalations and all of you have chosen it because
> it's unique qualities. I guess any radical changes may bring to the
> point of reconsidering products from other vendors and I don't
> believe perigrine spent 1 bill for loosing business.
>
> There will be changes, and i hope they'll be toward better (except
> lack of flexibility servicedesk has some good features) so let see
> what the sinergy will bring.
>
> Who knows ... may be remedy support will start working better after
> all.
>
> Best regards,
>
> Nicky Madjarov
>
> > **
> >
> > Well the announcement should make for an interesting RUG in Florida.
> > I wonder who will be giving the keynote speech eh?
> >
> > The ultimate question for all of us will be the direction in which
> the AR
> > System server and clients evolve in the release -beyond- the
> current 5.0.
> >
> > Will the environment continue to grow and be enriched or will it be
> morphed
> > into whatever Peregrine uses for their development platform?
> >
> > The key questions Pergrine will need to address will be:
> >
> > The velocity at which the Remedy engineering group can stay focused
> and
> > build the "dot" release that we all KNOW will need to come to fix
> bugs in
> > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
> desire to
> > do the "integration release" between the 2 Engineering sides, just
> as Siebel
> > in their acquisition.
> >
> > So the question at RUG will be, what is the real RISK to moving to
> a 5.0
> > platform or will customer's be better served by waiting for the "new
> > architecture and it's point release" to appear on the horizon?
> >
> > Additionally, will be the question of impact this merge will have
> on the
> > Engineering and QA staff at Remedy and the ability of Peregrine to
> retain
> > that staff.
> >
> > What will be the "end of life" for the native Remedy Windows and
> Unix
> > clients?
> >
> > Anyone know about the "Extricity" product which Peregrine's CEO was
> touting
> > on the merger conference call?
> >
> > I expect the danger zone which this merged company will have to
> tread is
> > that now the customer base will be forced to consider alternative
> product
> > offerings beyond what the combined company offers.
> >
> > Finally, as Remedy is the one being acquired the future, no matter
> how rosy
> > the spin meisters may wish to paint it, the future of AR is in the
> hands of
> > new "masters".
> >
> > Obviously, the reaction to this merger will be different for each
> class of
> > Remedy Customer: Pure AR System, ITSM or CRM.
> >
> > I'm wondering what the rest of you think about this event, beyond
> the first
> > reaction of "this sucks". :)
> >
> > regards,
> >
> > David Williams
> >
> > _____
> > Get your FREE download of MSN Explorer at http://explorer.msn.com
> >
> >
> __________
> ___________________
> >
>
> > You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>
> --
> Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> Sign Up Today! Visit http://www.pop3now.com/personal
>
> ________________
> _____________
>
>
> You may also control your subscription options, including UNSUBSCRIBE, at
> www.ARSLIST.org
>
> ________________
> _____________
>
>
> You may also control your subscription options, including UNSUBSCRIBE, at
> www.ARSLIST.org
>
> _____________________________
>
>

--
---------------------------------
Ron Tyro
Scotiabank Information Commons
University of Toronto
Phone: 416-978-0198
Fax: 416-978-0440
Email: ron.tyro@utoronto.ca
---------------------------------

_____________________________

i guess it will be

PEREMEGRINE

sounds like headache pills, isn't it

> **
>
> I wonder what they may eventually rename Remedy to:
> peredy
> remegrine
> reperegrine
> pereremedy
> remedyrine
> peregrinedy
>
>
> "PEDERSON, ADAM (PB)" wrote:
>
> > **
> >
> > Based upon the way that the conference call went this morning I
would bet
> > the we don't see much of a change in Remedy for some time. It
seems that
> > the major areas of savings that they are looking at are in upper
management
> > as well as HR and such. With the Remedy focus on Mid to Small
Enterprise
> > customers I would suggest that Peregrine will be looking to add
their
> > products as "up" sales in that area.
> >
> > You are right though, tech support has been great as of late.
> >
> > Adam Pederson
> >
> > -----Original Message-----
> > From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
> > Sent: Monday, June 11, 2001 4:22 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > >From my point of view, Remedy Tech Support has been fantastic
lately. They
> > have almost gone above and beyond to help with a cpoule of
problems I have
> > encountered.
> >
> > Claire
> >
> > -----Original Message-----
> > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > Sent: Monday, June 11, 2001 2:20 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > Hi all,
> >
> > Well, after the initial frustration i have to say ... relax
> > David wrote ...
> >
> > the future of AR is in the hands of new "masters".
> >
> > Yeah, it is true, but dont forget that most of you represent part
of
> > aprox 5000 remedy instalations and all of you have chosen it
because
> > it's unique qualities. I guess any radical changes may bring to
the
> > point of reconsidering products from other vendors and I don't
> > believe perigrine spent 1 bill for loosing business.
> >
> > There will be changes, and i hope they'll be toward better (except
> > lack of flexibility servicedesk has some good features) so let see
> > what the sinergy will bring.
> >
> > Who knows ... may be remedy support will start working better
after
> > all.
> >
> > Best regards,
> >
> > Nicky Madjarov
> >
> > > **
> > >
> > > Well the announcement should make for an interesting RUG in
Florida.
> > > I wonder who will be giving the keynote speech eh?
> > >
> > > The ultimate question for all of us will be the direction in
which
> > the AR
> > > System server and clients evolve in the release -beyond- the
> > current 5.0.
> > >
> > > Will the environment continue to grow and be enriched or will
it be
> > morphed
> > > into whatever Peregrine uses for their development platform?
> > >
> > > The key questions Pergrine will need to address will be:
> > >
> > > The velocity at which the Remedy engineering group can stay
focused
> > and
> > > build the "dot" release that we all KNOW will need to come to
fix
> > bugs in
> > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a
natural
> > desire to
> > > do the "integration release" between the 2 Engineering sides,
just
> > as Siebel
> > > in their acquisition.
> > >
> > > So the question at RUG will be, what is the real RISK to moving
to
> > a 5.0
> > > platform or will customer's be better served by waiting for
the "new
> > > architecture and it's point release" to appear on the horizon?
> > >
> > > Additionally, will be the question of impact this merge will
have
> > on the
> > > Engineering and QA staff at Remedy and the ability of Peregrine
to
> > retain
> > > that staff.
> > >
> > > What will be the "end of life" for the native Remedy Windows and
> > Unix
> > > clients?
> > >
> > > Anyone know about the "Extricity" product which Peregrine's CEO
was
> > touting
> > > on the merger conference call?
> > >
> > > I expect the danger zone which this merged company will have to
> > tread is
> > > that now the customer base will be forced to consider
alternative
> > product
> > > offerings beyond what the combined company offers.
> > >
> > > Finally, as Remedy is the one being acquired the future, no
matter
> > how rosy
> > > the spin meisters may wish to paint it, the future of AR is in
the
> > hands of
> > > new "masters".
> > >
> > > Obviously, the reaction to this merger will be different for
each
> > class of
> > > Remedy Customer: Pure AR System, ITSM or CRM.
> > >
> > > I'm wondering what the rest of you think about this event,
beyond
> > the first
> > > reaction of "this sucks". :)
> > >
> > > regards,
> > >
> > > David Williams
> > >
> > >
_____
> > > Get your FREE download of MSN Explorer at
http://explorer.msn.com
> > >
> > >
> >
__________
> > ___________________
> > >
> >
> > > You may also control your subscription options, including
> > UNSUBSCRIBE, at www.ARSLIST.org
> >
> > --
> > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> > Sign Up Today! Visit http://www.pop3now.com/personal
> >
> >
__________
______
> > _____________
> >
> >
> > You may also control your subscription options, including
UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
__________
______
> > _____________
> >
> >
> > You may also control your subscription options, including
UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
__________
___________________
> >

> > You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org
>
> --
> ---------------------------------
> Ron Tyro
> Scotiabank Information Commons
> University of Toronto
> Phone: 416-978-0198
> Fax: 416-978-0440
> Email: ron.tyro@utoronto.ca
> ---------------------------------
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

_____________________________

I think I have a new name and a slogan:

Borg Systems

Resistance if futile. We will add you technological distinctiveness to our
own.

-----Original Message-----
From: Ron Tyro [mailto:ron.tyro@UTORONTO.CA]
Sent: Tuesday, June 12, 2001 07:49 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

I wonder what they may eventually rename Remedy to:
peredy
remegrine
reperegrine
pereremedy
remedyrine
peregrinedy


"PEDERSON, ADAM (PB)" wrote:

> **
>
> Based upon the way that the conference call went this morning I would bet
> the we don't see much of a change in Remedy for some time. It seems that
> the major areas of savings that they are looking at are in upper
management
> as well as HR and such. With the Remedy focus on Mid to Small Enterprise
> customers I would suggest that Peregrine will be looking to add their
> products as "up" sales in that area.
>
> You are right though, tech support has been great as of late.
>
> Adam Pederson
>
> -----Original Message-----
> From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
> Sent: Monday, June 11, 2001 4:22 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
> **
>
> >From my point of view, Remedy Tech Support has been fantastic lately.
They
> have almost gone above and beyond to help with a cpoule of problems I have
> encountered.
>
> Claire
>
> -----Original Message-----
> From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> Sent: Monday, June 11, 2001 2:20 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
> **
>
> Hi all,
>
> Well, after the initial frustration i have to say ... relax
> David wrote ...
>
> the future of AR is in the hands of new "masters".
>
> Yeah, it is true, but dont forget that most of you represent part of
> aprox 5000 remedy instalations and all of you have chosen it because
> it's unique qualities. I guess any radical changes may bring to the
> point of reconsidering products from other vendors and I don't
> believe perigrine spent 1 bill for loosing business.
>
> There will be changes, and i hope they'll be toward better (except
> lack of flexibility servicedesk has some good features) so let see
> what the sinergy will bring.
>
> Who knows ... may be remedy support will start working better after
> all.
>
> Best regards,
>
> Nicky Madjarov
>
> > **
> >
> > Well the announcement should make for an interesting RUG in Florida.
> > I wonder who will be giving the keynote speech eh?
> >
> > The ultimate question for all of us will be the direction in which
> the AR
> > System server and clients evolve in the release -beyond- the
> current 5.0.
> >
> > Will the environment continue to grow and be enriched or will it be
> morphed
> > into whatever Peregrine uses for their development platform?
> >
> > The key questions Pergrine will need to address will be:
> >
> > The velocity at which the Remedy engineering group can stay focused
> and
> > build the "dot" release that we all KNOW will need to come to fix
> bugs in
> > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
> desire to
> > do the "integration release" between the 2 Engineering sides, just
> as Siebel
> > in their acquisition.
> >
> > So the question at RUG will be, what is the real RISK to moving to
> a 5.0
> > platform or will customer's be better served by waiting for the "new
> > architecture and it's point release" to appear on the horizon?
> >
> > Additionally, will be the question of impact this merge will have
> on the
> > Engineering and QA staff at Remedy and the ability of Peregrine to
> retain
> > that staff.
> >
> > What will be the "end of life" for the native Remedy Windows and
> Unix
> > clients?
> >
> > Anyone know about the "Extricity" product which Peregrine's CEO was
> touting
> > on the merger conference call?
> >
> > I expect the danger zone which this merged company will have to
> tread is
> > that now the customer base will be forced to consider alternative
> product
> > offerings beyond what the combined company offers.
> >
> > Finally, as Remedy is the one being acquired the future, no matter
> how rosy
> > the spin meisters may wish to paint it, the future of AR is in the
> hands of
> > new "masters".
> >
> > Obviously, the reaction to this merger will be different for each
> class of
> > Remedy Customer: Pure AR System, ITSM or CRM.
> >
> > I'm wondering what the rest of you think about this event, beyond
> the first
> > reaction of "this sucks". :)
> >
> > regards,
> >
> > David Williams
> >
> > _____
> > Get your FREE download of MSN Explorer at http://explorer.msn.com
> >
> >
> __________
> ___________________
> >
>
> > You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>
> --
> Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> Sign Up Today! Visit http://www.pop3now.com/personal
>
>
________________
> _____________
>
>
> You may also control your subscription options, including UNSUBSCRIBE, at
> www.ARSLIST.org
>
>
________________
> _____________
>
>
> You may also control your subscription options, including UNSUBSCRIBE, at
> www.ARSLIST.org
>
>
________________
_____________
>

> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

--
---------------------------------
Ron Tyro
Scotiabank Information Commons
University of Toronto
Phone: 416-978-0198
Fax: 416-978-0440
Email: ron.tyro@utoronto.ca
---------------------------------

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org


**********************************************************************
This email and any files transmitted with it are confidential
and intended solely for the individual or entity to
whom they are addressed. If you have received this email
in error destroy it immediately.
**********************************************************************

_____________________________

Clarie,

I've to admit you are right, I was pleasantly surprised too with
their resopnse time last month. It's just difficult to wash out
dissappointments accumulated for last 4-5 years, in 1996 they were
sill doing good.

Nicky

> **
>
> From my point of view, Remedy Tech Support has been fantastic
lately. They
> have almost gone above and beyond to help with a cpoule of problems
I have
> encountered.
>
> Claire
>
> -----Original Message-----
> From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> Sent: Monday, June 11, 2001 2:20 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
>
> **
>
> Hi all,
>
> Well, after the initial frustration i have to say ... relax
> David wrote ...
>
> the future of AR is in the hands of new "masters".
>
> Yeah, it is true, but dont forget that most of you represent part of
> aprox 5000 remedy instalations and all of you have chosen it because
> it's unique qualities. I guess any radical changes may bring to the
> point of reconsidering products from other vendors and I don't
> believe perigrine spent 1 bill for loosing business.
>
> There will be changes, and i hope they'll be toward better (except
> lack of flexibility servicedesk has some good features) so let see
> what the sinergy will bring.
>
> Who knows ... may be remedy support will start working better after
> all.
>
> Best regards,
>
> Nicky Madjarov
>
>
> > **
> >
> > Well the announcement should make for an interesting RUG in
Florida.
> > I wonder who will be giving the keynote speech eh?
> >
> > The ultimate question for all of us will be the direction in which
> the AR
> > System server and clients evolve in the release -beyond- the
> current 5.0.
> >
> > Will the environment continue to grow and be enriched or will it
be
> morphed
> > into whatever Peregrine uses for their development platform?
> >
> > The key questions Pergrine will need to address will be:
> >
> > The velocity at which the Remedy engineering group can stay
focused
> and
> > build the "dot" release that we all KNOW will need to come to fix
> bugs in
> > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
> desire to
> > do the "integration release" between the 2 Engineering sides, just
> as Siebel
> > in their acquisition.
> >
> > So the question at RUG will be, what is the real RISK to moving to
> a 5.0
> > platform or will customer's be better served by waiting for
the "new
> > architecture and it's point release" to appear on the horizon?
> >
> > Additionally, will be the question of impact this merge will have
> on the
> > Engineering and QA staff at Remedy and the ability of Peregrine to
> retain
> > that staff.
> >
> > What will be the "end of life" for the native Remedy Windows and
> Unix
> > clients?
> >
> > Anyone know about the "Extricity" product which Peregrine's CEO
was
> touting
> > on the merger conference call?
> >
> > I expect the danger zone which this merged company will have to
> tread is
> > that now the customer base will be forced to consider alternative
> product
> > offerings beyond what the combined company offers.
> >
> > Finally, as Remedy is the one being acquired the future, no matter
> how rosy
> > the spin meisters may wish to paint it, the future of AR is in the
> hands of
> > new "masters".
> >
> > Obviously, the reaction to this merger will be different for each
> class of
> > Remedy Customer: Pure AR System, ITSM or CRM.
> >
> > I'm wondering what the rest of you think about this event, beyond
> the first
> > reaction of "this sucks". :)
> >
> > regards,
> >
> > David Williams
> >
> > _____
> > Get your FREE download of MSN Explorer at http://explorer.msn.com
> >
> >
>
__________
> ___________________
> >
>
> > You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>
>
>
> --
> Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> Sign Up Today! Visit http://www.pop3now.com/personal
>
>
__________
______
> _____________
>
>
> You may also control your subscription options, including
UNSUBSCRIBE, at
> www.ARSLIST.org
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

_____________________________

Do you think they knew about the buyout before we did?????

Later
Stephen

-----Original Message-----
From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
Sent: June 12, 2001 9:37 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

Clarie,

I've to admit you are right, I was pleasantly surprised too with
their resopnse time last month. It's just difficult to wash out
dissappointments accumulated for last 4-5 years, in 1996 they were
sill doing good.

Nicky

> **
>
> From my point of view, Remedy Tech Support has been fantastic
lately. They
> have almost gone above and beyond to help with a cpoule of problems
I have
> encountered.
>
> Claire
>
> -----Original Message-----
> From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> Sent: Monday, June 11, 2001 2:20 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
>
> **
>
> Hi all,
>
> Well, after the initial frustration i have to say ... relax
> David wrote ...
>
> the future of AR is in the hands of new "masters".
>
> Yeah, it is true, but dont forget that most of you represent part of
> aprox 5000 remedy instalations and all of you have chosen it because
> it's unique qualities. I guess any radical changes may bring to the
> point of reconsidering products from other vendors and I don't
> believe perigrine spent 1 bill for loosing business.
>
> There will be changes, and i hope they'll be toward better (except
> lack of flexibility servicedesk has some good features) so let see
> what the sinergy will bring.
>
> Who knows ... may be remedy support will start working better after
> all.
>
> Best regards,
>
> Nicky Madjarov
>
>
> > **
> >
> > Well the announcement should make for an interesting RUG in
Florida.
> > I wonder who will be giving the keynote speech eh?
> >
> > The ultimate question for all of us will be the direction in which
> the AR
> > System server and clients evolve in the release -beyond- the
> current 5.0.
> >
> > Will the environment continue to grow and be enriched or will it
be
> morphed
> > into whatever Peregrine uses for their development platform?
> >
> > The key questions Pergrine will need to address will be:
> >
> > The velocity at which the Remedy engineering group can stay
focused
> and
> > build the "dot" release that we all KNOW will need to come to fix
> bugs in
> > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
> desire to
> > do the "integration release" between the 2 Engineering sides, just
> as Siebel
> > in their acquisition.
> >
> > So the question at RUG will be, what is the real RISK to moving to
> a 5.0
> > platform or will customer's be better served by waiting for
the "new
> > architecture and it's point release" to appear on the horizon?
> >
> > Additionally, will be the question of impact this merge will have
> on the
> > Engineering and QA staff at Remedy and the ability of Peregrine to
> retain
> > that staff.
> >
> > What will be the "end of life" for the native Remedy Windows and
> Unix
> > clients?
> >
> > Anyone know about the "Extricity" product which Peregrine's CEO
was
> touting
> > on the merger conference call?
> >
> > I expect the danger zone which this merged company will have to
> tread is
> > that now the customer base will be forced to consider alternative
> product
> > offerings beyond what the combined company offers.
> >
> > Finally, as Remedy is the one being acquired the future, no matter
> how rosy
> > the spin meisters may wish to paint it, the future of AR is in the
> hands of
> > new "masters".
> >
> > Obviously, the reaction to this merger will be different for each
> class of
> > Remedy Customer: Pure AR System, ITSM or CRM.
> >
> > I'm wondering what the rest of you think about this event, beyond
> the first
> > reaction of "this sucks". :)
> >
> > regards,
> >
> > David Williams
> >
> > _____
> > Get your FREE download of MSN Explorer at http://explorer.msn.com
> >
> >
>
__________
> ___________________
> >
>
> > You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>
>
>
> --
> Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> Sign Up Today! Visit http://www.pop3now.com/personal
>
>
__________
______
> _____________
>
>
> You may also control your subscription options, including
UNSUBSCRIBE, at
> www.ARSLIST.org
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________

How About PerRemegry
Pemedy
Pemedry <<--- I like That one alot
zandi

-----Original Message-----
From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
Sent: Tuesday, June 12, 2001 9:25 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

i guess it will be

PEREMEGRINE

sounds like headache pills, isn't it

> **
>
> I wonder what they may eventually rename Remedy to:
> peredy
> remegrine
> reperegrine
> pereremedy
> remedyrine
> peregrinedy
>
>
> "PEDERSON, ADAM (PB)" wrote:
>
> > **
> >
> > Based upon the way that the conference call went this morning I
would bet
> > the we don't see much of a change in Remedy for some time. It
seems that
> > the major areas of savings that they are looking at are in upper
management
> > as well as HR and such. With the Remedy focus on Mid to Small
Enterprise
> > customers I would suggest that Peregrine will be looking to add
their
> > products as "up" sales in that area.
> >
> > You are right though, tech support has been great as of late.
> >
> > Adam Pederson
> >
> > -----Original Message-----
> > From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
> > Sent: Monday, June 11, 2001 4:22 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > >From my point of view, Remedy Tech Support has been fantastic
lately. They
> > have almost gone above and beyond to help with a cpoule of
problems I have
> > encountered.
> >
> > Claire
> >
> > -----Original Message-----
> > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > Sent: Monday, June 11, 2001 2:20 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > Hi all,
> >
> > Well, after the initial frustration i have to say ... relax
> > David wrote ...
> >
> > the future of AR is in the hands of new "masters".
> >
> > Yeah, it is true, but dont forget that most of you represent part
of
> > aprox 5000 remedy instalations and all of you have chosen it
because
> > it's unique qualities. I guess any radical changes may bring to
the
> > point of reconsidering products from other vendors and I don't
> > believe perigrine spent 1 bill for loosing business.
> >
> > There will be changes, and i hope they'll be toward better (except
> > lack of flexibility servicedesk has some good features) so let see
> > what the sinergy will bring.
> >
> > Who knows ... may be remedy support will start working better
after
> > all.
> >
> > Best regards,
> >
> > Nicky Madjarov
> >
> > > **
> > >
> > > Well the announcement should make for an interesting RUG in
Florida.
> > > I wonder who will be giving the keynote speech eh?
> > >
> > > The ultimate question for all of us will be the direction in
which
> > the AR
> > > System server and clients evolve in the release -beyond- the
> > current 5.0.
> > >
> > > Will the environment continue to grow and be enriched or will
it be
> > morphed
> > > into whatever Peregrine uses for their development platform?
> > >
> > > The key questions Pergrine will need to address will be:
> > >
> > > The velocity at which the Remedy engineering group can stay
focused
> > and
> > > build the "dot" release that we all KNOW will need to come to
fix
> > bugs in
> > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a
natural
> > desire to
> > > do the "integration release" between the 2 Engineering sides,
just
> > as Siebel
> > > in their acquisition.
> > >
> > > So the question at RUG will be, what is the real RISK to moving
to
> > a 5.0
> > > platform or will customer's be better served by waiting for
the "new
> > > architecture and it's point release" to appear on the horizon?
> > >
> > > Additionally, will be the question of impact this merge will
have
> > on the
> > > Engineering and QA staff at Remedy and the ability of Peregrine
to
> > retain
> > > that staff.
> > >
> > > What will be the "end of life" for the native Remedy Windows and
> > Unix
> > > clients?
> > >
> > > Anyone know about the "Extricity" product which Peregrine's CEO
was
> > touting
> > > on the merger conference call?
> > >
> > > I expect the danger zone which this merged company will have to
> > tread is
> > > that now the customer base will be forced to consider
alternative
> > product
> > > offerings beyond what the combined company offers.
> > >
> > > Finally, as Remedy is the one being acquired the future, no
matter
> > how rosy
> > > the spin meisters may wish to paint it, the future of AR is in
the
> > hands of
> > > new "masters".
> > >
> > > Obviously, the reaction to this merger will be different for
each
> > class of
> > > Remedy Customer: Pure AR System, ITSM or CRM.
> > >
> > > I'm wondering what the rest of you think about this event,
beyond
> > the first
> > > reaction of "this sucks". :)
> > >
> > > regards,
> > >
> > > David Williams
> > >
> > >
_____
> > > Get your FREE download of MSN Explorer at
http://explorer.msn.com
> > >
> > >
> >
__________
> > ___________________
> > >
> >
> > > You may also control your subscription options, including
> > UNSUBSCRIBE, at www.ARSLIST.org
> >
> > --
> > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> > Sign Up Today! Visit http://www.pop3now.com/personal
> >
> >
__________
______
> > _____________
> >
> >
> > You may also control your subscription options, including
UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
__________
______
> > _____________
> >
> >
> > You may also control your subscription options, including
UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
__________
___________________
> >

> > You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org
>
> --
> ---------------------------------
> Ron Tyro
> Scotiabank Information Commons
> University of Toronto
> Phone: 416-978-0198
> Fax: 416-978-0440
> Email: ron.tyro@utoronto.ca
> ---------------------------------
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________

Yes of course Remedy as a corporation knew about the "buyout".
I prefer the term Merger, but let's not split hairs.

I find it funny strange that Peregrine's UK Conference blurb has Remedy as " a partner ".

I'd love to have partnership with my main competitor ,yeah , that one who "stole" 20% of my market share last year ( according to Peregrine)


From: "Lumini, Stephen"
Reply-To: "Action Request System discussion list(ARSList)"
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?
Date: Tue, 12 Jun 2001 09:49:02 -0400
**
Do you think they knew about the buyout before we did?????
Later
Stephen
-----Original Message-----
From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
Sent: June 12, 2001 9:37 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?
**
Clarie,
I've to admit you are right, I was pleasantly surprised too with
their resopnse time last month. It's just difficult to wash out
dissappointments accumulated for last 4-5 years, in 1996 they were
sill doing good.
Nicky
> **
>
> From my point of view, Remedy Tech Support has been fantastic
lately. They
> have almost gone above and beyond to help with a cpoule of problems
I have
> encountered.
>
> Claire
>
> -----Original Message-----
> From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> Sent: Monday, June 11, 2001 2:20 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
>
> **
>
> Hi all,
>
> Well, after the initial frustration i have to say ... relax
> David wrote ...
>
> the future of AR is in the hands of new "masters".
>
> Yeah, it is true, but dont forget that most of you represent part of
> aprox 5000 remedy instalations and all of you have chosen it because
> it's unique qualities. I guess any radical changes may bring to the
> point of reconsidering products from other vendors and I don't
> believe perigrine spent 1 bill for loosing business.
>
> There will be changes, and i hope they'll be toward better (except
> lack of flexibility servicedesk has some good features) so let see
> what the sinergy will bring.
>
> Who knows ... may be remedy support will start working better after
> all.
>
> Best regards,
>
> Nicky Madjarov
>
>
> > **
> >
> > Well the announcement should make for an interesting RUG in
Florida.
> > I wonder who will be giving the keynote speech eh?
> >
> > The ultimate question for all of us will be the direction in which
> the AR
> > System server and clients evolve in the release -beyond- the
> current 5.0.
> >
> > Will the environment continue to grow and be enriched or will it
be
> morphed
> > into whatever Peregrine uses for their development platform?
> >
> > The key questions Pergrine will need to address will be:
> >
> > The velocity at which the Remedy engineering group can stay
focused
> and
> > build the "dot" release that we all KNOW will need to come to fix
> bugs in
> > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
> desire to
> > do the "integration release" between the 2 Engineering sides, just
> as Siebel
> > in their acquisition.
> >
> > So the question at RUG will be, what is the real RISK to moving to
> a 5.0
> > platform or will customer's be better served by waiting for
the "new
> > architecture and it's point release" to appear on the horizon?
> >
> > Additionally, will be the question of impact this merge will have
> on the
> > Engineering and QA staff at Remedy and the ability of Peregrine to
> retain
> > that staff.
> >
> > What will be the "end of life" for the native Remedy Windows and
> Unix
> > clients?
> >
> > Anyone know about the "Extricity" product which Peregrine's CEO
was
> touting
> > on the merger conference call?
> >
> > I expect the danger zone which this merged company will have to
> tread is
> > that now the customer base will be forced to consider alternative
> product
> > offerings beyond what the combined company offers.
> >
> > Finally, as Remedy is the one being acquired the future, no matter
> how rosy
> > the spin meisters may wish to paint it, the future of AR is in the
> hands of
> > new "masters".
> >
> > Obviously, the reaction to this merger will be different for each
> class of
> > Remedy Customer: Pure AR System, ITSM or CRM.
> >
> > I'm wondering what the rest of you think about this event, beyond
> the first
> > reaction of "this sucks". :)
> >
> > regards,
> >
> > David Williams
> >
> > _____
> > Get your FREE download of MSN Explorer at http://explorer.msn.com
> >
> >
>
__________
> ___________________
> >
>
> > You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>
>
>
> --
> Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> Sign Up Today! Visit http://www.pop3now.com/personal
>
>
__________
______
> _____________
>
>
> You may also control your subscription options, including
UNSUBSCRIBE, at
> www.ARSLIST.org
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org
--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal
________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org
_____________________________



_____

Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com.


_____________________________

Well, they certainly knew, at least at board of directors level,
you don't think Larry met the Perigrine's CEO at the annual ball of
the firemen in SF and they shake hands over 1 bill deal at the end of
the eveining, don't you.

> **
>
> Do you think they knew about the buyout before we did?????
>
> Later
> Stephen
>
> -----Original Message-----
> From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> Sent: June 12, 2001 9:37 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
>
> **
>
> Clarie,
>
> I've to admit you are right, I was pleasantly surprised too with
> their resopnse time last month. It's just difficult to wash out
> dissappointments accumulated for last 4-5 years, in 1996 they were
> sill doing good.
>
> Nicky
>
> > **
> >
> > From my point of view, Remedy Tech Support has been fantastic
> lately. They
> > have almost gone above and beyond to help with a cpoule of
problems
> I have
> > encountered.
> >
> > Claire
> >
> > -----Original Message-----
> > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > Sent: Monday, June 11, 2001 2:20 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> >
> > **
> >
> > Hi all,
> >
> > Well, after the initial frustration i have to say ... relax
> > David wrote ...
> >
> > the future of AR is in the hands of new "masters".
> >
> > Yeah, it is true, but dont forget that most of you represent part
of
> > aprox 5000 remedy instalations and all of you have chosen it
because
> > it's unique qualities. I guess any radical changes may bring to
the
> > point of reconsidering products from other vendors and I don't
> > believe perigrine spent 1 bill for loosing business.
> >
> > There will be changes, and i hope they'll be toward better (except
> > lack of flexibility servicedesk has some good features) so let see
> > what the sinergy will bring.
> >
> > Who knows ... may be remedy support will start working better
after
> > all.
> >
> > Best regards,
> >
> > Nicky Madjarov
> >
> >
> > > **
> > >
> > > Well the announcement should make for an interesting RUG in
> Florida.
> > > I wonder who will be giving the keynote speech eh?
> > >
> > > The ultimate question for all of us will be the direction in
which
> > the AR
> > > System server and clients evolve in the release -beyond- the
> > current 5.0.
> > >
> > > Will the environment continue to grow and be enriched or will it
> be
> > morphed
> > > into whatever Peregrine uses for their development platform?
> > >
> > > The key questions Pergrine will need to address will be:
> > >
> > > The velocity at which the Remedy engineering group can stay
> focused
> > and
> > > build the "dot" release that we all KNOW will need to come to
fix
> > bugs in
> > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a
natural
> > desire to
> > > do the "integration release" between the 2 Engineering sides,
just
> > as Siebel
> > > in their acquisition.
> > >
> > > So the question at RUG will be, what is the real RISK to moving
to
> > a 5.0
> > > platform or will customer's be better served by waiting for
> the "new
> > > architecture and it's point release" to appear on the horizon?
> > >
> > > Additionally, will be the question of impact this merge will
have
> > on the
> > > Engineering and QA staff at Remedy and the ability of Peregrine
to
> > retain
> > > that staff.
> > >
> > > What will be the "end of life" for the native Remedy Windows and
> > Unix
> > > clients?
> > >
> > > Anyone know about the "Extricity" product which Peregrine's CEO
> was
> > touting
> > > on the merger conference call?
> > >
> > > I expect the danger zone which this merged company will have to
> > tread is
> > > that now the customer base will be forced to consider
alternative
> > product
> > > offerings beyond what the combined company offers.
> > >
> > > Finally, as Remedy is the one being acquired the future, no
matter
> > how rosy
> > > the spin meisters may wish to paint it, the future of AR is in
the
> > hands of
> > > new "masters".
> > >
> > > Obviously, the reaction to this merger will be different for
each
> > class of
> > > Remedy Customer: Pure AR System, ITSM or CRM.
> > >
> > > I'm wondering what the rest of you think about this event,
beyond
> > the first
> > > reaction of "this sucks". :)
> > >
> > > regards,
> > >
> > > David Williams
> > >
> > >
_____
> > > Get your FREE download of MSN Explorer at
http://explorer.msn.com
> > >
> > >
> >
>
__________
> > ___________________
> > >
> >
> > > You may also control your subscription options, including
> > UNSUBSCRIBE, at www.ARSLIST.org
> >
> >
> >
> > --
> > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> > Sign Up Today! Visit http://www.pop3now.com/personal
> >
> >
>
__________
> ______
> > _____________
> >
> >
> > You may also control your subscription options, including
> UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
>
__________
> ___________________
> >
>
> > You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>
>
>
> --
> Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> Sign Up Today! Visit http://www.pop3now.com/personal
>
>
__________
______
> _____________
>
>
> You may also control your subscription options, including
UNSUBSCRIBE, at
> www.ARSLIST.org
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

_____________________________

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[ mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Zandi Patrick S TSgt
AFRL/IFOSS
Sent: Tuesday, June 12, 2001 6:54 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

How About PerRemegry
Pemedy
Pemedry <<--- I like That one alot
zandi

-----Original Message-----
From: Nicky Madjarov [ mailto:nickym@EARTHLINK.NET]
Sent: Tuesday, June 12, 2001 9:25 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

i guess it will be

PEREMEGRINE

sounds like headache pills, isn't it

> **
>
> I wonder what they may eventually rename Remedy to:
> peredy
> remegrine
> reperegrine
> pereremedy
> remedyrine
> peregrinedy
>
>
> "PEDERSON, ADAM (PB)" wrote:
>
> > **
> >
> > Based upon the way that the conference call went this morning I
would bet
> > the we don't see much of a change in Remedy for some time. It
seems that
> > the major areas of savings that they are looking at are in upper
management
> > as well as HR and such. With the Remedy focus on Mid to Small
Enterprise
> > customers I would suggest that Peregrine will be looking to add
their
> > products as "up" sales in that area.
> >
> > You are right though, tech support has been great as of late.
> >
> > Adam Pederson
> >
> > -----Original Message-----
> > From: Sanford, Claire [ mailto:Claire_Sanford@MHHS.ORG]
> > Sent: Monday, June 11, 2001 4:22 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > >From my point of view, Remedy Tech Support has been fantastic
lately. They
> > have almost gone above and beyond to help with a cpoule of
problems I have
> > encountered.
> >
> > Claire
> >
> > -----Original Message-----
> > From: Nicky Madjarov [ mailto:nickym@EARTHLINK.NET]
> > Sent: Monday, June 11, 2001 2:20 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > Hi all,
> >
> > Well, after the initial frustration i have to say ... relax
> > David wrote ...
> >
> > the future of AR is in the hands of new "masters".
> >
> > Yeah, it is true, but dont forget that most of you represent part
of
> > aprox 5000 remedy instalations and all of you have chosen it
because
> > it's unique qualities. I guess any radical changes may bring to
the
> > point of reconsidering products from other vendors and I don't
> > believe perigrine spent 1 bill for loosing business.
> >
> > There will be changes, and i hope they'll be toward better (except
> > lack of flexibility servicedesk has some good features) so let see
> > what the sinergy will bring.
> >
> > Who knows ... may be remedy support will start working better
after
> > all.
> >
> > Best regards,
> >
> > Nicky Madjarov
> >
> > > **
> > >
> > > Well the announcement should make for an interesting RUG in
Florida.
> > > I wonder who will be giving the keynote speech eh?
> > >
> > > The ultimate question for all of us will be the direction in
which
> > the AR
> > > System server and clients evolve in the release -beyond- the
> > current 5.0.
> > >
> > > Will the environment continue to grow and be enriched or will
it be
> > morphed
> > > into whatever Peregrine uses for their development platform?
> > >
> > > The key questions Pergrine will need to address will be:
> > >
> > > The velocity at which the Remedy engineering group can stay
focused
> > and
> > > build the "dot" release that we all KNOW will need to come to
fix
> > bugs in
> > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a
natural
> > desire to
> > > do the "integration release" between the 2 Engineering sides,
just
> > as Siebel
> > > in their acquisition.
> > >
> > > So the question at RUG will be, what is the real RISK to moving
to
> > a 5.0
> > > platform or will customer's be better served by waiting for
the "new
> > > architecture and it's point release" to appear on the horizon?
> > >
> > > Additionally, will be the question of impact this merge will
have
> > on the
> > > Engineering and QA staff at Remedy and the ability of Peregrine
to
> > retain
> > > that staff.
> > >
> > > What will be the "end of life" for the native Remedy Windows and
> > Unix
> > > clients?
> > >
> > > Anyone know about the "Extricity" product which Peregrine's CEO
was
> > touting
> > > on the merger conference call?
> > >
> > > I expect the danger zone which this merged company will have to
> > tread is
> > > that now the customer base will be forced to consider
alternative
> > product
> > > offerings beyond what the combined company offers.
> > >
> > > Finally, as Remedy is the one being acquired the future, no
matter
> > how rosy
> > > the spin meisters may wish to paint it, the future of AR is in
the
> > hands of
> > > new "masters".
> > >
> > > Obviously, the reaction to this merger will be different for
each
> > class of
> > > Remedy Customer: Pure AR System, ITSM or CRM.
> > >
> > > I'm wondering what the rest of you think about this event,
beyond
> > the first
> > > reaction of "this sucks". :)
> > >
> > > regards,
> > >
> > > David Williams
> > >
> > >
_____
> > > Get your FREE download of MSN Explorer at
http://explorer.msn.com
> > >
> > >
> >
__________
> > ___________________
> > >
> >
> > > You may also control your subscription options, including
> > UNSUBSCRIBE, at www.ARSLIST.org
> >
> > --
> > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> > Sign Up Today! Visit http://www.pop3now.com/personal
> >
> >
__________
______
> > _____________
> >
> >
> > You may also control your subscription options, including
UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
__________
______
> > _____________
> >
> >
> > You may also control your subscription options, including
UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
__________
___________________
> >

> > You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org
>
> --
> ---------------------------------
> Ron Tyro
> Scotiabank Information Commons
> University of Toronto
> Phone: 416-978-0198
> Fax: 416-978-0440
> Email: ron.tyro@utoronto.ca
> ---------------------------------
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
Sign Up Today! Visit http://www.pop3now.com/personal

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________

try parody...

> -----Original Message-----
> From: Ron Tyro [SMTP:ron.tyro@UTORONTO.CA]
> Sent: Tuesday, June 12, 2001 8:49 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
> **
>
> I wonder what they may eventually rename Remedy to:
> peredy
> remegrine
> reperegrine
> pereremedy
> remedyrine
> peregrinedy
>
>
> "PEDERSON, ADAM (PB)" wrote:
>
> > **
> >
> > Based upon the way that the conference call went this morning I would
> bet
> > the we don't see much of a change in Remedy for some time. It seems
> that
> > the major areas of savings that they are looking at are in upper
> management
> > as well as HR and such. With the Remedy focus on Mid to Small
> Enterprise
> > customers I would suggest that Peregrine will be looking to add their
> > products as "up" sales in that area.
> >
> > You are right though, tech support has been great as of late.
> >
> > Adam Pederson
> >
> > -----Original Message-----
> > From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
> > Sent: Monday, June 11, 2001 4:22 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > >From my point of view, Remedy Tech Support has been fantastic lately.
> They
> > have almost gone above and beyond to help with a cpoule of problems I
> have
> > encountered.
> >
> > Claire
> >
> > -----Original Message-----
> > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > Sent: Monday, June 11, 2001 2:20 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > Hi all,
> >
> > Well, after the initial frustration i have to say ... relax
> > David wrote ...
> >
> > the future of AR is in the hands of new "masters".
> >
> > Yeah, it is true, but dont forget that most of you represent part of
> > aprox 5000 remedy instalations and all of you have chosen it because
> > it's unique qualities. I guess any radical changes may bring to the
> > point of reconsidering products from other vendors and I don't
> > believe perigrine spent 1 bill for loosing business.
> >
> > There will be changes, and i hope they'll be toward better (except
> > lack of flexibility servicedesk has some good features) so let see
> > what the sinergy will bring.
> >
> > Who knows ... may be remedy support will start working better after
> > all.
> >
> > Best regards,
> >
> > Nicky Madjarov
> >
> > > **
> > >
> > > Well the announcement should make for an interesting RUG in Florida.
> > > I wonder who will be giving the keynote speech eh?
> > >
> > > The ultimate question for all of us will be the direction in which
> > the AR
> > > System server and clients evolve in the release -beyond- the
> > current 5.0.
> > >
> > > Will the environment continue to grow and be enriched or will it be
> > morphed
> > > into whatever Peregrine uses for their development platform?
> > >
> > > The key questions Pergrine will need to address will be:
> > >
> > > The velocity at which the Remedy engineering group can stay focused
> > and
> > > build the "dot" release that we all KNOW will need to come to fix
> > bugs in
> > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
> > desire to
> > > do the "integration release" between the 2 Engineering sides, just
> > as Siebel
> > > in their acquisition.
> > >
> > > So the question at RUG will be, what is the real RISK to moving to
> > a 5.0
> > > platform or will customer's be better served by waiting for the "new
> > > architecture and it's point release" to appear on the horizon?
> > >
> > > Additionally, will be the question of impact this merge will have
> > on the
> > > Engineering and QA staff at Remedy and the ability of Peregrine to
> > retain
> > > that staff.
> > >
> > > What will be the "end of life" for the native Remedy Windows and
> > Unix
> > > clients?
> > >
> > > Anyone know about the "Extricity" product which Peregrine's CEO was
> > touting
> > > on the merger conference call?
> > >
> > > I expect the danger zone which this merged company will have to
> > tread is
> > > that now the customer base will be forced to consider alternative
> > product
> > > offerings beyond what the combined company offers.
> > >
> > > Finally, as Remedy is the one being acquired the future, no matter
> > how rosy
> > > the spin meisters may wish to paint it, the future of AR is in the
> > hands of
> > > new "masters".
> > >
> > > Obviously, the reaction to this merger will be different for each
> > class of
> > > Remedy Customer: Pure AR System, ITSM or CRM.
> > >
> > > I'm wondering what the rest of you think about this event, beyond
> > the first
> > > reaction of "this sucks". :)
> > >
> > > regards,
> > >
> > > David Williams
> > >
> > > _____
> > > Get your FREE download of MSN Explorer at http://explorer.msn.com
> > >
> > >
> > __________
> > ___________________
> > >
> >
> > > You may also control your subscription options, including
> > UNSUBSCRIBE, at www.ARSLIST.org
> >
> > --
> > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> > Sign Up Today! Visit http://www.pop3now.com/personal
> >
> >
> ______________
> __
> > _____________
> >
> >
> > You may also control your subscription options, including UNSUBSCRIBE,
> at
> > www.ARSLIST.org
> >
> >
> ______________
> __
> > _____________
> >
> >
> > You may also control your subscription options, including UNSUBSCRIBE,
> at
> > www.ARSLIST.org
> >
> >
> ______________
> _______________
> >
>
> > You may also control your subscription options, including UNSUBSCRIBE,
> at www.ARSLIST.org
>
> --
> ---------------------------------
> Ron Tyro
> Scotiabank Information Commons
> University of Toronto
> Phone: 416-978-0198
> Fax: 416-978-0440
> Email: ron.tyro@utoronto.ca
> ---------------------------------
>
> ______________
> _______________
>
>
> You may also control your subscription options, including UNSUBSCRIBE, at
> www.ARSLIST.org


------------------------------------------------------------------------------
This message is intended only for the personal and confidential use of the designated recipient(s) named above. If you are not the intended recipient of this message you are hereby notified that any review, dissemination, distribution or copying of this message is strictly prohibited. This communication is for information purposes only and should not be regarded as an offer to sell or as a solicitation of an offer to buy any financial product, an official confirmation of any transaction, or as an official statement of Lehman Brothers. Email transmission cannot be guaranteed to be secure or error-free. Therefore, we do not represent that this information is complete or accurate and it should not be relied upon as such. All information is subject to change without notice.

_____________________________

Folks...

I hardly have time to post to the list these days, but I still read every letter.

This one... naming the product "parody" ... has had us all laughing hysterically this morning.

Joel, this has got to get some special award!

Doug

-----Original Message-----
From: Balm, Chris [mailto:Chris.Balm@LEHMAN.COM]
Sent: Tuesday, June 12, 2001 09:43 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

try parody...

> -----Original Message-----
> From: Ron Tyro [SMTP:ron.tyro@UTORONTO.CA]
> Sent: Tuesday, June 12, 2001 8:49 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
> **
>
> I wonder what they may eventually rename Remedy to:
> peredy
> remegrine
> reperegrine
> pereremedy
> remedyrine
> peregrinedy
>
>
> "PEDERSON, ADAM (PB)" wrote:
>
> > **
> >
> > Based upon the way that the conference call went this morning I would
> bet
> > the we don't see much of a change in Remedy for some time. It seems
> that
> > the major areas of savings that they are looking at are in upper
> management
> > as well as HR and such. With the Remedy focus on Mid to Small
> Enterprise
> > customers I would suggest that Peregrine will be looking to add their
> > products as "up" sales in that area.
> >
> > You are right though, tech support has been great as of late.
> >
> > Adam Pederson
> >
> > -----Original Message-----
> > From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
> > Sent: Monday, June 11, 2001 4:22 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > >From my point of view, Remedy Tech Support has been fantastic lately.
> They
> > have almost gone above and beyond to help with a cpoule of problems I
> have
> > encountered.
> >
> > Claire
> >
> > -----Original Message-----
> > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > Sent: Monday, June 11, 2001 2:20 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > Hi all,
> >
> > Well, after the initial frustration i have to say ... relax
> > David wrote ...
> >
> > the future of AR is in the hands of new "masters".
> >
> > Yeah, it is true, but dont forget that most of you represent part of
> > aprox 5000 remedy instalations and all of you have chosen it because
> > it's unique qualities. I guess any radical changes may bring to the
> > point of reconsidering products from other vendors and I don't
> > believe perigrine spent 1 bill for loosing business.
> >
> > There will be changes, and i hope they'll be toward better (except
> > lack of flexibility servicedesk has some good features) so let see
> > what the sinergy will bring.
> >
> > Who knows ... may be remedy support will start working better after
> > all.
> >
> > Best regards,
> >
> > Nicky Madjarov
> >
> > > **
> > >
> > > Well the announcement should make for an interesting RUG in Florida.
> > > I wonder who will be giving the keynote speech eh?
> > >
> > > The ultimate question for all of us will be the direction in which
> > the AR
> > > System server and clients evolve in the release -beyond- the
> > current 5.0.
> > >
> > > Will the environment continue to grow and be enriched or will it be
> > morphed
> > > into whatever Peregrine uses for their development platform?
> > >
> > > The key questions Pergrine will need to address will be:
> > >
> > > The velocity at which the Remedy engineering group can stay focused
> > and
> > > build the "dot" release that we all KNOW will need to come to fix
> > bugs in
> > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
> > desire to
> > > do the "integration release" between the 2 Engineering sides, just
> > as Siebel
> > > in their acquisition.
> > >
> > > So the question at RUG will be, what is the real RISK to moving to
> > a 5.0
> > > platform or will customer's be better served by waiting for the "new
> > > architecture and it's point release" to appear on the horizon?
> > >
> > > Additionally, will be the question of impact this merge will have
> > on the
> > > Engineering and QA staff at Remedy and the ability of Peregrine to
> > retain
> > > that staff.
> > >
> > > What will be the "end of life" for the native Remedy Windows and
> > Unix
> > > clients?
> > >
> > > Anyone know about the "Extricity" product which Peregrine's CEO was
> > touting
> > > on the merger conference call?
> > >
> > > I expect the danger zone which this merged company will have to
> > tread is
> > > that now the customer base will be forced to consider alternative
> > product
> > > offerings beyond what the combined company offers.
> > >
> > > Finally, as Remedy is the one being acquired the future, no matter
> > how rosy
> > > the spin meisters may wish to paint it, the future of AR is in the
> > hands of
> > > new "masters".
> > >
> > > Obviously, the reaction to this merger will be different for each
> > class of
> > > Remedy Customer: Pure AR System, ITSM or CRM.
> > >
> > > I'm wondering what the rest of you think about this event, beyond
> > the first
> > > reaction of "this sucks". :)
> > >
> > > regards,
> > >
> > > David Williams
> > >
> > > _____
> > > Get your FREE download of MSN Explorer at http://explorer.msn.com
> > >
> > >
> > __________
> > ___________________
> > >
> >
> > > You may also control your subscription options, including
> > UNSUBSCRIBE, at www.ARSLIST.org
> >
> > --
> > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> > Sign Up Today! Visit http://www.pop3now.com/personal
> >
> >
> ______________
> __
> > _____________
> >
> >
> > You may also control your subscription options, including UNSUBSCRIBE,
> at
> > www.ARSLIST.org
> >
> >
> ______________
> __
> > _____________
> >
> >
> > You may also control your subscription options, including UNSUBSCRIBE,
> at
> > www.ARSLIST.org
> >
> >
> ______________
> _______________
> >
>
> > You may also control your subscription options, including UNSUBSCRIBE,
> at www.ARSLIST.org
>
> --
> ---------------------------------
> Ron Tyro
> Scotiabank Information Commons
> University of Toronto
> Phone: 416-978-0198
> Fax: 416-978-0440
> Email: ron.tyro@utoronto.ca
> ---------------------------------
>
> ______________
> _______________
>
>
> You may also control your subscription options, including UNSUBSCRIBE, at
> www.ARSLIST.org


------------------------------------------------------------------------------
This message is intended only for the personal and confidential use of the designated recipient(s) named above. If you are not the intended recipient of this message you are hereby notified that any review, dissemination, distribution or copying of this message is strictly prohibited. This communication is for information purposes only and should not be regarded as an offer to sell or as a solicitation of an offer to buy any financial product, an official confirmation of any transaction, or as an official statement of Lehman Brothers. Email transmission cannot be guaranteed to be secure or error-free. Therefore, we do not represent that this information is complete or accurate and it should not be relied upon as such. All information is subject to change without notice.

_____________________________



_____________________________

I predict...

..........Peregrinedy......

....but that will be 9 letters from Peregrine and only 2 from Remedy !
Well Peregrine calls the shots.


Alex




Blair Doug-QA1141 wrote:
>
> **
>
> Folks...
>
> I hardly have time to post to the list these days, but I still read every letter.
>
> This one... naming the product "parody" ... has had us all laughing hysterically this morning.
>
> Joel, this has got to get some special award!
>
> Doug
>
> -----Original Message-----
> From: Balm, Chris [mailto:Chris.Balm@LEHMAN.COM]
> Sent: Tuesday, June 12, 2001 09:43 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
> **
>
> try parody...
>
> > -----Original Message-----
> > From: Ron Tyro [SMTP:ron.tyro@UTORONTO.CA]
> > Sent: Tuesday, June 12, 2001 8:49 AM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > I wonder what they may eventually rename Remedy to:
> > peredy
> > remegrine
> > reperegrine
> > pereremedy
> > remedyrine
> > peregrinedy
> >
> >
> > "PEDERSON, ADAM (PB)" wrote:
> >
> > > **
> > >
> > > Based upon the way that the conference call went this morning I would
> > bet
> > > the we don't see much of a change in Remedy for some time. It seems
> > that
> > > the major areas of savings that they are looking at are in upper
> > management
> > > as well as HR and such. With the Remedy focus on Mid to Small
> > Enterprise
> > > customers I would suggest that Peregrine will be looking to add their
> > > products as "up" sales in that area.
> > >
> > > You are right though, tech support has been great as of late.
> > >
> > > Adam Pederson
> > >
> > > -----Original Message-----
> > > From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
> > > Sent: Monday, June 11, 2001 4:22 PM
> > > To: ARSLIST@LISTSERV.VISTAIT.COM
> > > Subject: Re: Remedy -> The Future?
> > >
> > > **
> > >
> > > >From my point of view, Remedy Tech Support has been fantastic lately.
> > They
> > > have almost gone above and beyond to help with a cpoule of problems I
> > have
> > > encountered.
> > >
> > > Claire
> > >
> > > -----Original Message-----
> > > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > > Sent: Monday, June 11, 2001 2:20 PM
> > > To: ARSLIST@LISTSERV.VISTAIT.COM
> > > Subject: Re: Remedy -> The Future?
> > >
> > > **
> > >
> > > Hi all,
> > >
> > > Well, after the initial frustration i have to say ... relax
> > > David wrote ...
> > >
> > > the future of AR is in the hands of new "masters".
> > >
> > > Yeah, it is true, but dont forget that most of you represent part of
> > > aprox 5000 remedy instalations and all of you have chosen it because
> > > it's unique qualities. I guess any radical changes may bring to the
> > > point of reconsidering products from other vendors and I don't
> > > believe perigrine spent 1 bill for loosing business.
> > >
> > > There will be changes, and i hope they'll be toward better (except
> > > lack of flexibility servicedesk has some good features) so let see
> > > what the sinergy will bring.
> > >
> > > Who knows ... may be remedy support will start working better after
> > > all.
> > >
> > > Best regards,
> > >
> > > Nicky Madjarov
> > >
> > > > **
> > > >
> > > > Well the announcement should make for an interesting RUG in Florida.
> > > > I wonder who will be giving the keynote speech eh?
> > > >
> > > > The ultimate question for all of us will be the direction in which
> > > the AR
> > > > System server and clients evolve in the release -beyond- the
> > > current 5.0.
> > > >
> > > > Will the environment continue to grow and be enriched or will it be
> > > morphed
> > > > into whatever Peregrine uses for their development platform?
> > > >
> > > > The key questions Pergrine will need to address will be:
> > > >
> > > > The velocity at which the Remedy engineering group can stay focused
> > > and
> > > > build the "dot" release that we all KNOW will need to come to fix
> > > bugs in
> > > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
> > > desire to
> > > > do the "integration release" between the 2 Engineering sides, just
> > > as Siebel
> > > > in their acquisition.
> > > >
> > > > So the question at RUG will be, what is the real RISK to moving to
> > > a 5.0
> > > > platform or will customer's be better served by waiting for the "new
> > > > architecture and it's point release" to appear on the horizon?
> > > >
> > > > Additionally, will be the question of impact this merge will have
> > > on the
> > > > Engineering and QA staff at Remedy and the ability of Peregrine to
> > > retain
> > > > that staff.
> > > >
> > > > What will be the "end of life" for the native Remedy Windows and
> > > Unix
> > > > clients?
> > > >
> > > > Anyone know about the "Extricity" product which Peregrine's CEO was
> > > touting
> > > > on the merger conference call?
> > > >
> > > > I expect the danger zone which this merged company will have to
> > > tread is
> > > > that now the customer base will be forced to consider alternative
> > > product
> > > > offerings beyond what the combined company offers.
> > > >
> > > > Finally, as Remedy is the one being acquired the future, no matter
> > > how rosy
> > > > the spin meisters may wish to paint it, the future of AR is in the
> > > hands of
> > > > new "masters".
> > > >
> > > > Obviously, the reaction to this merger will be different for each
> > > class of
> > > > Remedy Customer: Pure AR System, ITSM or CRM.
> > > >
> > > > I'm wondering what the rest of you think about this event, beyond
> > > the first
> > > > reaction of "this sucks". :)
> > > >
> > > > regards,
> > > >
> > > > David Williams
> > > >
> > > > _____
> > > > Get your FREE download of MSN Explorer at http://explorer.msn.com
> > > >
> > > >
> > > __________
> > > ___________________
> > > >
> > >
> > > > You may also control your subscription options, including
> > > UNSUBSCRIBE, at www.ARSLIST.org
> > >
> > > --
> > > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> > > Sign Up Today! Visit http://www.pop3now.com/personal
> > >
> > >
> > ______________
> > __
> > > _____________
> > >
> > >
> > > You may also control your subscription options, including UNSUBSCRIBE,
> > at
> > > www.ARSLIST.org
> > >
> > >
> > ______________
> > __
> > > _____________
> > >
> > >
> > > You may also control your subscription options, including UNSUBSCRIBE,
> > at
> > > www.ARSLIST.org
> > >
> > >
> > ______________
> > _______________
> > >
> >
> > > You may also control your subscription options, including UNSUBSCRIBE,
> > at www.ARSLIST.org
> >
> > --
> > ---------------------------------
> > Ron Tyro
> > Scotiabank Information Commons
> > University of Toronto
> > Phone: 416-978-0198
> > Fax: 416-978-0440
> > Email: ron.tyro@utoronto.ca
> > ---------------------------------
> >
> > ______________
> > _______________
> >
> >
> > You may also control your subscription options, including UNSUBSCRIBE, at
> > www.ARSLIST.org
>
> ------------------------------------------------------------------------------
> This message is intended only for the personal and confidential use of the designated recipient(s) named above. If you are not the intended recipient of this message you are hereby notified that any review, dissemination, distribution or copying of this message is strictly prohibited. This communication is for information purposes only and should not be regarded as an offer to sell or as a solicitation of an offer to buy any financial product, an official confirmation of any transaction, or as an official statement of Lehman Brothers. Email transmission cannot be guaranteed to be secure or error-free. Therefore, we do not represent that this information is complete or accurate and it should not be relied upon as such. All information is subject to change without notice.
>
> _____________________________
>
>
>
> _____________________________
>
>

_____________________________

That's certainly true, but at a lower level, it would seem that I knew
before my account manager knew. I have the advantage of being eight time
zones ahead of him (this week, anyway!), but even so...

Gary



-----Original Message-----
From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
Sent: Tuesday, June 12, 2001 07:21
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

Well, they certainly knew, at least at board of directors level, you don't
think Larry met the Perigrine's CEO at the annual ball of the firemen in SF
and they shake hands over 1 bill deal at the end of the eveining, don't you.

> **
>
> Do you think they knew about the buyout before we did?????
>
> Later
> Stephen
>
> -----Original Message-----
> From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> Sent: June 12, 2001 9:37 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
>
> **
>
> Clarie,
>
> I've to admit you are right, I was pleasantly surprised too with their
> resopnse time last month. It's just difficult to wash out
> dissappointments accumulated for last 4-5 years, in 1996 they were
> sill doing good.
>
> Nicky
>
> > **
> >
> > From my point of view, Remedy Tech Support has been fantastic
> lately. They
> > have almost gone above and beyond to help with a cpoule of
problems
> I have
> > encountered.
> >
> > Claire
> >
> > -----Original Message-----
> > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > Sent: Monday, June 11, 2001 2:20 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> >
> > **
> >
> > Hi all,
> >
> > Well, after the initial frustration i have to say ... relax David
> > wrote ...
> >
> > the future of AR is in the hands of new "masters".
> >
> > Yeah, it is true, but dont forget that most of you represent part
of
> > aprox 5000 remedy instalations and all of you have chosen it
because
> > it's unique qualities. I guess any radical changes may bring to
the
> > point of reconsidering products from other vendors and I don't
> > believe perigrine spent 1 bill for loosing business.
> >
> > There will be changes, and i hope they'll be toward better (except
> > lack of flexibility servicedesk has some good features) so let see
> > what the sinergy will bring.
> >
> > Who knows ... may be remedy support will start working better
after
> > all.
> >
> > Best regards,
> >
> > Nicky Madjarov
> >
> >
> > > **
> > >
> > > Well the announcement should make for an interesting RUG in
> Florida.
> > > I wonder who will be giving the keynote speech eh?
> > >
> > > The ultimate question for all of us will be the direction in
which
> > the AR
> > > System server and clients evolve in the release -beyond- the
> > current 5.0.
> > >
> > > Will the environment continue to grow and be enriched or will it
> be
> > morphed
> > > into whatever Peregrine uses for their development platform?
> > >
> > > The key questions Pergrine will need to address will be:
> > >
> > > The velocity at which the Remedy engineering group can stay
> focused
> > and
> > > build the "dot" release that we all KNOW will need to come to
fix
> > bugs in
> > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a
natural
> > desire to
> > > do the "integration release" between the 2 Engineering sides,
just
> > as Siebel
> > > in their acquisition.
> > >
> > > So the question at RUG will be, what is the real RISK to moving
to
> > a 5.0
> > > platform or will customer's be better served by waiting for
> the "new
> > > architecture and it's point release" to appear on the horizon?
> > >
> > > Additionally, will be the question of impact this merge will
have
> > on the
> > > Engineering and QA staff at Remedy and the ability of Peregrine
to
> > retain
> > > that staff.
> > >
> > > What will be the "end of life" for the native Remedy Windows and
> > Unix
> > > clients?
> > >
> > > Anyone know about the "Extricity" product which Peregrine's CEO
> was
> > touting
> > > on the merger conference call?
> > >
> > > I expect the danger zone which this merged company will have to
> > tread is
> > > that now the customer base will be forced to consider
alternative
> > product
> > > offerings beyond what the combined company offers.
> > >
> > > Finally, as Remedy is the one being acquired the future, no
matter
> > how rosy
> > > the spin meisters may wish to paint it, the future of AR is in
the
> > hands of
> > > new "masters".
> > >
> > > Obviously, the reaction to this merger will be different for
each
> > class of
> > > Remedy Customer: Pure AR System, ITSM or CRM.
> > >
> > > I'm wondering what the rest of you think about this event,
beyond
> > the first
> > > reaction of "this sucks". :)
> > >
> > > regards,
> > >
> > > David Williams
> > >
> > >
_____
> > > Get your FREE download of MSN Explorer at
http://explorer.msn.com
> > >
> > >
> >
>
__________
> > ___________________
> > >
> >
> > > You may also control your subscription options, including
> > UNSUBSCRIBE, at www.ARSLIST.org
> >
> >
> >
> > --
> > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window Sign
> > Up Today! Visit http://www.pop3now.com/personal
> >
> >
>
__________
> ______
> > _____________
> >
> > You may also control your subscription
> > options, including
> UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
>
__________
> ___________________
> >
>
> > You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>
>
>
> --
> Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window Sign Up
> Today! Visit http://www.pop3now.com/personal
>
>
__________
______
> _____________
>
> You may also control your subscription
> options, including
UNSUBSCRIBE, at
> www.ARSLIST.org
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window Sign Up
Today! Visit http://www.pop3now.com/personal

________________
_____________

You may also control your subscription
options, including UNSUBSCRIBE, at www.ARSLIST.org

_____________________________

Wouldn't it be great if they incorporated all the enhancements we've been
asking for the past few years!

I know, I know..... Wake up and smell the coffee!

Art


-----Original Message-----
From: Slinger, Gary [mailto:GSlinger@ACE-CPSHIPS.COM]
Sent: Tuesday, June 12, 2001 12:31 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

That's certainly true, but at a lower level, it would seem that I knew
before my account manager knew. I have the advantage of being eight time
zones ahead of him (this week, anyway!), but even so...

Gary



-----Original Message-----
From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
Sent: Tuesday, June 12, 2001 07:21
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

Well, they certainly knew, at least at board of directors level, you don't
think Larry met the Perigrine's CEO at the annual ball of the firemen in SF
and they shake hands over 1 bill deal at the end of the eveining, don't you.

> **
>
> Do you think they knew about the buyout before we did?????
>
> Later
> Stephen
>
> -----Original Message-----
> From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> Sent: June 12, 2001 9:37 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
>
> **
>
> Clarie,
>
> I've to admit you are right, I was pleasantly surprised too with their
> resopnse time last month. It's just difficult to wash out
> dissappointments accumulated for last 4-5 years, in 1996 they were
> sill doing good.
>
> Nicky
>
> > **
> >
> > From my point of view, Remedy Tech Support has been fantastic
> lately. They
> > have almost gone above and beyond to help with a cpoule of
problems
> I have
> > encountered.
> >
> > Claire
> >
> > -----Original Message-----
> > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > Sent: Monday, June 11, 2001 2:20 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> >
> > **
> >
> > Hi all,
> >
> > Well, after the initial frustration i have to say ... relax David
> > wrote ...
> >
> > the future of AR is in the hands of new "masters".
> >
> > Yeah, it is true, but dont forget that most of you represent part
of
> > aprox 5000 remedy instalations and all of you have chosen it
because
> > it's unique qualities. I guess any radical changes may bring to
the
> > point of reconsidering products from other vendors and I don't
> > believe perigrine spent 1 bill for loosing business.
> >
> > There will be changes, and i hope they'll be toward better (except
> > lack of flexibility servicedesk has some good features) so let see
> > what the sinergy will bring.
> >
> > Who knows ... may be remedy support will start working better
after
> > all.
> >
> > Best regards,
> >
> > Nicky Madjarov
> >
> >
> > > **
> > >
> > > Well the announcement should make for an interesting RUG in
> Florida.
> > > I wonder who will be giving the keynote speech eh?
> > >
> > > The ultimate question for all of us will be the direction in
which
> > the AR
> > > System server and clients evolve in the release -beyond- the
> > current 5.0.
> > >
> > > Will the environment continue to grow and be enriched or will it
> be
> > morphed
> > > into whatever Peregrine uses for their development platform?
> > >
> > > The key questions Pergrine will need to address will be:
> > >
> > > The velocity at which the Remedy engineering group can stay
> focused
> > and
> > > build the "dot" release that we all KNOW will need to come to
fix
> > bugs in
> > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a
natural
> > desire to
> > > do the "integration release" between the 2 Engineering sides,
just
> > as Siebel
> > > in their acquisition.
> > >
> > > So the question at RUG will be, what is the real RISK to moving
to
> > a 5.0
> > > platform or will customer's be better served by waiting for
> the "new
> > > architecture and it's point release" to appear on the horizon?
> > >
> > > Additionally, will be the question of impact this merge will
have
> > on the
> > > Engineering and QA staff at Remedy and the ability of Peregrine
to
> > retain
> > > that staff.
> > >
> > > What will be the "end of life" for the native Remedy Windows and
> > Unix
> > > clients?
> > >
> > > Anyone know about the "Extricity" product which Peregrine's CEO
> was
> > touting
> > > on the merger conference call?
> > >
> > > I expect the danger zone which this merged company will have to
> > tread is
> > > that now the customer base will be forced to consider
alternative
> > product
> > > offerings beyond what the combined company offers.
> > >
> > > Finally, as Remedy is the one being acquired the future, no
matter
> > how rosy
> > > the spin meisters may wish to paint it, the future of AR is in
the
> > hands of
> > > new "masters".
> > >
> > > Obviously, the reaction to this merger will be different for
each
> > class of
> > > Remedy Customer: Pure AR System, ITSM or CRM.
> > >
> > > I'm wondering what the rest of you think about this event,
beyond
> > the first
> > > reaction of "this sucks". :)
> > >
> > > regards,
> > >
> > > David Williams
> > >
> > >
_____
> > > Get your FREE download of MSN Explorer at
http://explorer.msn.com
> > >
> > >
> >
>
__________
> > ___________________
> > >
> >
> > > You may also control your subscription options, including
> > UNSUBSCRIBE, at www.ARSLIST.org
> >
> >
> >
> > --
> > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window Sign
> > Up Today! Visit http://www.pop3now.com/personal
> >
> >
>
__________
> ______
> > _____________
> >
> > You may also control your subscription
> > options, including
> UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
>
__________
> ___________________
> >
>
> > You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>
>
>
> --
> Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window Sign Up
> Today! Visit http://www.pop3now.com/personal
>
>
__________
______
> _____________
>
> You may also control your subscription
> options, including
UNSUBSCRIBE, at
> www.ARSLIST.org
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window Sign Up
Today! Visit http://www.pop3now.com/personal

________________
_____________

You may also control your subscription
options, including UNSUBSCRIBE, at www.ARSLIST.org

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________

Ok,

Peregrine + Remedy = 15 letters, with 7 unique letters, 5 e's and 3 r's

Using a little combinatorial mathematics we have:

15! / (5! * 3!) possible permutations of letters = 1,816,214,400 possible
new names.

Of course, most of them are nonsense but one of them should be a winner!

Sean Cundiff
Remedy System Administrator
Southern Illinois University, Carbondale
Carbondale, IL 62901-6633
Phone: (618)453-4029 Fax: (618)453-4152

----- Original Message -----
From: "Slinger, Gary"
To:
Sent: Tuesday, June 12, 2001 11:31 AM
Subject: Re: Remedy -> The Future?


> **
>
> That's certainly true, but at a lower level, it would seem that I knew
> before my account manager knew. I have the advantage of being eight time
> zones ahead of him (this week, anyway!), but even so...
>
> Gary
>
>
>
> -----Original Message-----
> From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> Sent: Tuesday, June 12, 2001 07:21
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
>
> **
>
> Well, they certainly knew, at least at board of directors level, you don't
> think Larry met the Perigrine's CEO at the annual ball of the firemen in
SF
> and they shake hands over 1 bill deal at the end of the eveining, don't
you.
>
> > **
> >
> > Do you think they knew about the buyout before we did?????
> >
> > Later
> > Stephen
> >
> > -----Original Message-----
> > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > Sent: June 12, 2001 9:37 AM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> >
> > **
> >
> > Clarie,
> >
> > I've to admit you are right, I was pleasantly surprised too with their
> > resopnse time last month. It's just difficult to wash out
> > dissappointments accumulated for last 4-5 years, in 1996 they were
> > sill doing good.
> >
> > Nicky
> >
> > > **
> > >
> > > From my point of view, Remedy Tech Support has been fantastic
> > lately. They
> > > have almost gone above and beyond to help with a cpoule of
> problems
> > I have
> > > encountered.
> > >
> > > Claire
> > >
> > > -----Original Message-----
> > > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > > Sent: Monday, June 11, 2001 2:20 PM
> > > To: ARSLIST@LISTSERV.VISTAIT.COM
> > > Subject: Re: Remedy -> The Future?
> > >
> > >
> > > **
> > >
> > > Hi all,
> > >
> > > Well, after the initial frustration i have to say ... relax David
> > > wrote ...
> > >
> > > the future of AR is in the hands of new "masters".
> > >
> > > Yeah, it is true, but dont forget that most of you represent part
> of
> > > aprox 5000 remedy instalations and all of you have chosen it
> because
> > > it's unique qualities. I guess any radical changes may bring to
> the
> > > point of reconsidering products from other vendors and I don't
> > > believe perigrine spent 1 bill for loosing business.
> > >
> > > There will be changes, and i hope they'll be toward better (except
> > > lack of flexibility servicedesk has some good features) so let see
> > > what the sinergy will bring.
> > >
> > > Who knows ... may be remedy support will start working better
> after
> > > all.
> > >
> > > Best regards,
> > >
> > > Nicky Madjarov
> > >
> > >
> > > > **
> > > >
> > > > Well the announcement should make for an interesting RUG in
> > Florida.
> > > > I wonder who will be giving the keynote speech eh?
> > > >
> > > > The ultimate question for all of us will be the direction in
> which
> > > the AR
> > > > System server and clients evolve in the release -beyond- the
> > > current 5.0.
> > > >
> > > > Will the environment continue to grow and be enriched or will it
> > be
> > > morphed
> > > > into whatever Peregrine uses for their development platform?
> > > >
> > > > The key questions Pergrine will need to address will be:
> > > >
> > > > The velocity at which the Remedy engineering group can stay
> > focused
> > > and
> > > > build the "dot" release that we all KNOW will need to come to
> fix
> > > bugs in
> > > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a
> natural
> > > desire to
> > > > do the "integration release" between the 2 Engineering sides,
> just
> > > as Siebel
> > > > in their acquisition.
> > > >
> > > > So the question at RUG will be, what is the real RISK to moving
> to
> > > a 5.0
> > > > platform or will customer's be better served by waiting for
> > the "new
> > > > architecture and it's point release" to appear on the horizon?
> > > >
> > > > Additionally, will be the question of impact this merge will
> have
> > > on the
> > > > Engineering and QA staff at Remedy and the ability of Peregrine
> to
> > > retain
> > > > that staff.
> > > >
> > > > What will be the "end of life" for the native Remedy Windows and
> > > Unix
> > > > clients?
> > > >
> > > > Anyone know about the "Extricity" product which Peregrine's CEO
> > was
> > > touting
> > > > on the merger conference call?
> > > >
> > > > I expect the danger zone which this merged company will have to
> > > tread is
> > > > that now the customer base will be forced to consider
> alternative
> > > product
> > > > offerings beyond what the combined company offers.
> > > >
> > > > Finally, as Remedy is the one being acquired the future, no
> matter
> > > how rosy
> > > > the spin meisters may wish to paint it, the future of AR is in
> the
> > > hands of
> > > > new "masters".
> > > >
> > > > Obviously, the reaction to this merger will be different for
> each
> > > class of
> > > > Remedy Customer: Pure AR System, ITSM or CRM.
> > > >
> > > > I'm wondering what the rest of you think about this event,
> beyond
> > > the first
> > > > reaction of "this sucks". :)
> > > >
> > > > regards,
> > > >
> > > > David Williams
> > > >
> > > >
> _____
> > > > Get your FREE download of MSN Explorer at
> http://explorer.msn.com
> > > >
> > > >
> > >
> >
> __________
> > > ___________________
> > > >
> > >
> > > > You may also control your subscription options, including
> > > UNSUBSCRIBE, at www.ARSLIST.org
> > >
> > >
> > >
> > > --
> > > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window Sign
> > > Up Today! Visit http://www.pop3now.com/personal
> > >
> > >
> >
> __________
> > ______
> > > _____________
> > >
> > > You may also control your subscription
> > > options, including
> > UNSUBSCRIBE, at
> > > www.ARSLIST.org
> > >
> > >
> >
> __________
> > ___________________
> > >
> >
> > > You may also control your subscription options, including
> > UNSUBSCRIBE, at www.ARSLIST.org
> >
> >
> >
> > --
> > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window Sign Up
> > Today! Visit http://www.pop3now.com/personal
> >
> >
> __________
> ______
> > _____________
> >
> > You may also control your subscription
> > options, including
> UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
> __________
> ___________________
> >
>
> > You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>
>
>
> --
> Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window Sign Up
> Today! Visit http://www.pop3now.com/personal
>
>
________________
> _____________
>
> You may also control your subscription
> options, including UNSUBSCRIBE, at www.ARSLIST.org
>
>
________________
_____________
>

> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________

Ron Tyro wrote:
> I wonder what they may eventually rename Remedy to:
> peredy
> remegrine
> reperegrine
> pereremedy
> remedyrine
> peregrinedy

Guess we'll find out at the PUG!

I read press releases from both companies. My interpretation is that
Peregrine wanted a technology they didn't have, and went out and bought it.
They may well kill off the CRM product, but the core technology will remain
intact and continue development.

Peregrine made a strong statement of support for the API: "Peregrine will
sustain Remedy's discipline in protecting the APIs of the AR System
environment, as well as the Remedy Help Desk and other applications that sit
on it."

--
G. David Frye gdf@uiuc.edu
CCSO - Systems and Operations - ARS Development (217) 333-7439
University of Illinois at Urbana-Champaign

_____________________________

So long as it doesn't turn out to be "perfidy" - I'll hope that David has it
right.

Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/helpdesk/

> -----Original Message-----
> From: G. David Frye [mailto:gdf@UIUC.EDU]
> Sent: Tuesday, June 12, 2001 12:12 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
>
> **
>
> Ron Tyro wrote:
> > I wonder what they may eventually rename Remedy to:
> > peredy
> > remegrine
> > reperegrine
> > pereremedy
> > remedyrine
> > peregrinedy
>
> Guess we'll find out at the PUG!
>
> I read press releases from both companies. My interpretation is that
> Peregrine wanted a technology they didn't have, and went out
> and bought it.
> They may well kill off the CRM product, but the core
> technology will remain
> intact and continue development.
>
> Peregrine made a strong statement of support for the API:
> "Peregrine will
> sustain Remedy's discipline in protecting the APIs of the AR System
> environment, as well as the Remedy Help Desk and other
> applications that sit
> on it."
>
> --
> G. David Frye
> gdf@uiuc.edu
> CCSO - Systems and Operations - ARS Development
> (217) 333-7439
> University of Illinois at Urbana-Champaign
>

_____________________________

PUG will certainly be interesting...bring lots of pizza and beer - and maybe a pillow - for the evening with management, it could be a looooooong night.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[ mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of G. David Frye
Sent: Tuesday, June 12, 2001 10:12 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

Ron Tyro wrote:
> I wonder what they may eventually rename Remedy to:
> peredy
> remegrine
> reperegrine
> pereremedy
> remedyrine
> peregrinedy

Guess we'll find out at the PUG!

I read press releases from both companies. My interpretation is that
Peregrine wanted a technology they didn't have, and went out and bought it.
They may well kill off the CRM product, but the core technology will remain
intact and continue development.

Peregrine made a strong statement of support for the API: "Peregrine will
sustain Remedy's discipline in protecting the APIs of the AR System
environment, as well as the Remedy Help Desk and other applications that sit
on it."

--
G. David Frye gdf@uiuc.edu
CCSO - Systems and Operations - ARS Development (217) 333-7439
University of Illinois at Urbana-Champaign

_____________________________

Something tells me that our "Remedy" will be going away all together.

PUG here we come.

Adam Pederson

-----Original Message-----
From: Zandi Patrick S TSgt AFRL/IFOSS [mailto:Patrick.Zandi@RL.AF.MIL]
Sent: Tuesday, June 12, 2001 6:54 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

How About PerRemegry
Pemedy
Pemedry <<--- I like That one alot
zandi

-----Original Message-----
From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
Sent: Tuesday, June 12, 2001 9:25 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

i guess it will be

PEREMEGRINE

sounds like headache pills, isn't it

> **
>
> I wonder what they may eventually rename Remedy to:
> peredy
> remegrine
> reperegrine
> pereremedy
> remedyrine
> peregrinedy
>
>
> "PEDERSON, ADAM (PB)" wrote:
>
> > **
> >
> > Based upon the way that the conference call went this morning I
would bet
> > the we don't see much of a change in Remedy for some time. It
seems that
> > the major areas of savings that they are looking at are in upper
management
> > as well as HR and such. With the Remedy focus on Mid to Small
Enterprise
> > customers I would suggest that Peregrine will be looking to add
their
> > products as "up" sales in that area.
> >
> > You are right though, tech support has been great as of late.
> >
> > Adam Pederson
> >
> > -----Original Message-----
> > From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
> > Sent: Monday, June 11, 2001 4:22 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > >From my point of view, Remedy Tech Support has been fantastic
lately. They
> > have almost gone above and beyond to help with a cpoule of
problems I have
> > encountered.
> >
> > Claire
> >
> > -----Original Message-----
> > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > Sent: Monday, June 11, 2001 2:20 PM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > Hi all,
> >
> > Well, after the initial frustration i have to say ... relax
> > David wrote ...
> >
> > the future of AR is in the hands of new "masters".
> >
> > Yeah, it is true, but dont forget that most of you represent part
of
> > aprox 5000 remedy instalations and all of you have chosen it
because
> > it's unique qualities. I guess any radical changes may bring to
the
> > point of reconsidering products from other vendors and I don't
> > believe perigrine spent 1 bill for loosing business.
> >
> > There will be changes, and i hope they'll be toward better (except
> > lack of flexibility servicedesk has some good features) so let see
> > what the sinergy will bring.
> >
> > Who knows ... may be remedy support will start working better
after
> > all.
> >
> > Best regards,
> >
> > Nicky Madjarov
> >
> > > **
> > >
> > > Well the announcement should make for an interesting RUG in
Florida.
> > > I wonder who will be giving the keynote speech eh?
> > >
> > > The ultimate question for all of us will be the direction in
which
> > the AR
> > > System server and clients evolve in the release -beyond- the
> > current 5.0.
> > >
> > > Will the environment continue to grow and be enriched or will
it be
> > morphed
> > > into whatever Peregrine uses for their development platform?
> > >
> > > The key questions Pergrine will need to address will be:
> > >
> > > The velocity at which the Remedy engineering group can stay
focused
> > and
> > > build the "dot" release that we all KNOW will need to come to
fix
> > bugs in
> > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a
natural
> > desire to
> > > do the "integration release" between the 2 Engineering sides,
just
> > as Siebel
> > > in their acquisition.
> > >
> > > So the question at RUG will be, what is the real RISK to moving
to
> > a 5.0
> > > platform or will customer's be better served by waiting for
the "new
> > > architecture and it's point release" to appear on the horizon?
> > >
> > > Additionally, will be the question of impact this merge will
have
> > on the
> > > Engineering and QA staff at Remedy and the ability of Peregrine
to
> > retain
> > > that staff.
> > >
> > > What will be the "end of life" for the native Remedy Windows and
> > Unix
> > > clients?
> > >
> > > Anyone know about the "Extricity" product which Peregrine's CEO
was
> > touting
> > > on the merger conference call?
> > >
> > > I expect the danger zone which this merged company will have to
> > tread is
> > > that now the customer base will be forced to consider
alternative
> > product
> > > offerings beyond what the combined company offers.
> > >
> > > Finally, as Remedy is the one being acquired the future, no
matter
> > how rosy
> > > the spin meisters may wish to paint it, the future of AR is in
the
> > hands of
> > > new "masters".
> > >
> > > Obviously, the reaction to this merger will be different for
each
> > class of
> > > Remedy Customer: Pure AR System, ITSM or CRM.
> > >
> > > I'm wondering what the rest of you think about this event,
beyond
> > the first
> > > reaction of "this sucks". :)
> > >
> > > regards,
> > >
> > > David Williams
> > >
> > >
_____
> > > Get your FREE download of MSN Explorer at
http://explorer.msn.com
> > >
> > >
> >
__________
> > ___________________
> > >
> >
> > > You may also control your subscription options, including
> > UNSUBSCRIBE, at www.ARSLIST.org
> >
> > --
> > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> > Sign Up Today! Visit http://www.pop3now.com/personal
> >
> >
__________
______
> > _____________
> >
> >
> > You may also control your subscription options, including
UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
__________
______
> > _____________
> >
> >
> > You may also control your subscription options, including
UNSUBSCRIBE, at
> > www.ARSLIST.org
> >
> >
__________
___________________
> >

> > You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org
>
> --
> ---------------------------------
> Ron Tyro
> Scotiabank Information Commons
> University of Toronto
> Phone: 416-978-0198
> Fax: 416-978-0440
> Email: ron.tyro@utoronto.ca
> ---------------------------------
>
>
__________
___________________
>

> You may also control your subscription options, including
UNSUBSCRIBE, at www.ARSLIST.org



--
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Hi all

Peregrinedy sounds good as well. How about renaming the core ARS product
itself from ARS (Action Request System) to APS (Action Packed System - not
Action Peregrine System - that P could be misleading).

We had enough of action this week didn't we? Long live PUG!!!

Cheers

Joe DeSouza
CyberMAK Information Systems,
Kuwait.
Mobile : +965 940 6129.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Alex Mireku
Sent: Tuesday, June 12, 2001 6:26 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

I predict...

..........Peregrinedy......

....but that will be 9 letters from Peregrine and only 2 from Remedy !
Well Peregrine calls the shots.


Alex




Blair Doug-QA1141 wrote:
>
> **
>
> Folks...
>
> I hardly have time to post to the list these days, but I still read every
letter.
>
> This one... naming the product "parody" ... has had us all laughing
hysterically this morning.
>
> Joel, this has got to get some special award!
>
> Doug
>
> -----Original Message-----
> From: Balm, Chris [mailto:Chris.Balm@LEHMAN.COM]
> Sent: Tuesday, June 12, 2001 09:43 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
> **
>
> try parody...
>
> > -----Original Message-----
> > From: Ron Tyro [SMTP:ron.tyro@UTORONTO.CA]
> > Sent: Tuesday, June 12, 2001 8:49 AM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > I wonder what they may eventually rename Remedy to:
> > peredy
> > remegrine
> > reperegrine
> > pereremedy
> > remedyrine
> > peregrinedy
> >
> >
> > "PEDERSON, ADAM (PB)" wrote:
> >
> > > **
> > >
> > > Based upon the way that the conference call went this morning I would
> > bet
> > > the we don't see much of a change in Remedy for some time. It seems
> > that
> > > the major areas of savings that they are looking at are in upper
> > management
> > > as well as HR and such. With the Remedy focus on Mid to Small
> > Enterprise
> > > customers I would suggest that Peregrine will be looking to add their
> > > products as "up" sales in that area.
> > >
> > > You are right though, tech support has been great as of late.
> > >
> > > Adam Pederson
> > >
> > > -----Original Message-----
> > > From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
> > > Sent: Monday, June 11, 2001 4:22 PM
> > > To: ARSLIST@LISTSERV.VISTAIT.COM
> > > Subject: Re: Remedy -> The Future?
> > >
> > > **
> > >
> > > >From my point of view, Remedy Tech Support has been fantastic lately.
> > They
> > > have almost gone above and beyond to help with a cpoule of problems I
> > have
> > > encountered.
> > >
> > > Claire
> > >
> > > -----Original Message-----
> > > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > > Sent: Monday, June 11, 2001 2:20 PM
> > > To: ARSLIST@LISTSERV.VISTAIT.COM
> > > Subject: Re: Remedy -> The Future?
> > >
> > > **
> > >
> > > Hi all,
> > >
> > > Well, after the initial frustration i have to say ... relax
> > > David wrote ...
> > >
> > > the future of AR is in the hands of new "masters".
> > >
> > > Yeah, it is true, but dont forget that most of you represent part of
> > > aprox 5000 remedy instalations and all of you have chosen it because
> > > it's unique qualities. I guess any radical changes may bring to the
> > > point of reconsidering products from other vendors and I don't
> > > believe perigrine spent 1 bill for loosing business.
> > >
> > > There will be changes, and i hope they'll be toward better (except
> > > lack of flexibility servicedesk has some good features) so let see
> > > what the sinergy will bring.
> > >
> > > Who knows ... may be remedy support will start working better after
> > > all.
> > >
> > > Best regards,
> > >
> > > Nicky Madjarov
> > >
> > > > **
> > > >
> > > > Well the announcement should make for an interesting RUG in Florida.
> > > > I wonder who will be giving the keynote speech eh?
> > > >
> > > > The ultimate question for all of us will be the direction in which
> > > the AR
> > > > System server and clients evolve in the release -beyond- the
> > > current 5.0.
> > > >
> > > > Will the environment continue to grow and be enriched or will it be
> > > morphed
> > > > into whatever Peregrine uses for their development platform?
> > > >
> > > > The key questions Pergrine will need to address will be:
> > > >
> > > > The velocity at which the Remedy engineering group can stay focused
> > > and
> > > > build the "dot" release that we all KNOW will need to come to fix
> > > bugs in
> > > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
> > > desire to
> > > > do the "integration release" between the 2 Engineering sides, just
> > > as Siebel
> > > > in their acquisition.
> > > >
> > > > So the question at RUG will be, what is the real RISK to moving to
> > > a 5.0
> > > > platform or will customer's be better served by waiting for the "new
> > > > architecture and it's point release" to appear on the horizon?
> > > >
> > > > Additionally, will be the question of impact this merge will have
> > > on the
> > > > Engineering and QA staff at Remedy and the ability of Peregrine to
> > > retain
> > > > that staff.
> > > >
> > > > What will be the "end of life" for the native Remedy Windows and
> > > Unix
> > > > clients?
> > > >
> > > > Anyone know about the "Extricity" product which Peregrine's CEO was
> > > touting
> > > > on the merger conference call?
> > > >
> > > > I expect the danger zone which this merged company will have to
> > > tread is
> > > > that now the customer base will be forced to consider alternative
> > > product
> > > > offerings beyond what the combined company offers.
> > > >
> > > > Finally, as Remedy is the one being acquired the future, no matter
> > > how rosy
> > > > the spin meisters may wish to paint it, the future of AR is in the
> > > hands of
> > > > new "masters".
> > > >
> > > > Obviously, the reaction to this merger will be different for each
> > > class of
> > > > Remedy Customer: Pure AR System, ITSM or CRM.
> > > >
> > > > I'm wondering what the rest of you think about this event, beyond
> > > the first
> > > > reaction of "this sucks". :)
> > > >
> > > > regards,
> > > >
> > > > David Williams
> > > >
> > > > _____
> > > > Get your FREE download of MSN Explorer at http://explorer.msn.com
> > > >
> > > >
> > > __________
> > > ___________________
> > > >
> > >
> > > > You may also control your subscription options, including
> > > UNSUBSCRIBE, at www.ARSLIST.org
> > >
> > > --
> > > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> > > Sign Up Today! Visit http://www.pop3now.com/personal
> > >
> > >
> >
______________
> > __
> > > _____________
> > >
> > >
> > > You may also control your subscription options, including UNSUBSCRIBE,
> > at
> > > www.ARSLIST.org
> > >
> > >
> >
______________
> > __
> > > _____________
> > >
> > >
> > > You may also control your subscription options, including UNSUBSCRIBE,
> > at
> > > www.ARSLIST.org
> > >
> > >
> >
______________
> > _______________
> > >
> >
> > > You may also control your subscription options, including UNSUBSCRIBE,
> > at www.ARSLIST.org
> >
> > --
> > ---------------------------------
> > Ron Tyro
> > Scotiabank Information Commons
> > University of Toronto
> > Phone: 416-978-0198
> > Fax: 416-978-0440
> > Email: ron.tyro@utoronto.ca
> > ---------------------------------
> >
> >
______________
> > _______________
> >
> >
> > You may also control your subscription options, including UNSUBSCRIBE,
at
> > www.ARSLIST.org
>
> --------------------------------------------------------------------------
----
> This message is intended only for the personal and confidential use of the
designated recipient(s) named above. If you are not the intended recipient
of this message you are hereby notified that any review, dissemination,
distribution or copying of this message is strictly prohibited. This
communication is for information purposes only and should not be regarded as
an offer to sell or as a solicitation of an offer to buy any financial
product, an official confirmation of any transaction, or as an official
statement of Lehman Brothers. Email transmission cannot be guaranteed to be
secure or error-free. Therefore, we do not represent that this information
is complete or accurate and it should not be relied upon as such. All
information is subject to change without notice.
>
>
________________
_____________
>

> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org
>
>
________________
_____________
>

> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________

it sounds like Pedigree. think of another :)




--Original Message-----
From: Joe DeSouza [mailto:joe_remedy@YAHOO.COM]
Sent: Wednesday, June 06, 2001 2:15 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

Hi all

Peregrinedy sounds good as well. How about renaming the core ARS product
itself from ARS (Action Request System) to APS (Action Packed System - not
Action Peregrine System - that P could be misleading).

We had enough of action this week didn't we? Long live PUG!!!

Cheers

Joe DeSouza
CyberMAK Information Systems,
Kuwait.
Mobile : +965 940 6129.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Alex Mireku
Sent: Tuesday, June 12, 2001 6:26 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy -> The Future?


**

I predict...

..........Peregrinedy......

....but that will be 9 letters from Peregrine and only 2 from Remedy !
Well Peregrine calls the shots.


Alex




Blair Doug-QA1141 wrote:
>
> **
>
> Folks...
>
> I hardly have time to post to the list these days, but I still read every
letter.
>
> This one... naming the product "parody" ... has had us all laughing
hysterically this morning.
>
> Joel, this has got to get some special award!
>
> Doug
>
> -----Original Message-----
> From: Balm, Chris [mailto:Chris.Balm@LEHMAN.COM]
> Sent: Tuesday, June 12, 2001 09:43 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Remedy -> The Future?
>
> **
>
> try parody...
>
> > -----Original Message-----
> > From: Ron Tyro [SMTP:ron.tyro@UTORONTO.CA]
> > Sent: Tuesday, June 12, 2001 8:49 AM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Remedy -> The Future?
> >
> > **
> >
> > I wonder what they may eventually rename Remedy to:
> > peredy
> > remegrine
> > reperegrine
> > pereremedy
> > remedyrine
> > peregrinedy
> >
> >
> > "PEDERSON, ADAM (PB)" wrote:
> >
> > > **
> > >
> > > Based upon the way that the conference call went this morning I would
> > bet
> > > the we don't see much of a change in Remedy for some time. It seems
> > that
> > > the major areas of savings that they are looking at are in upper
> > management
> > > as well as HR and such. With the Remedy focus on Mid to Small
> > Enterprise
> > > customers I would suggest that Peregrine will be looking to add their
> > > products as "up" sales in that area.
> > >
> > > You are right though, tech support has been great as of late.
> > >
> > > Adam Pederson
> > >
> > > -----Original Message-----
> > > From: Sanford, Claire [mailto:Claire_Sanford@MHHS.ORG]
> > > Sent: Monday, June 11, 2001 4:22 PM
> > > To: ARSLIST@LISTSERV.VISTAIT.COM
> > > Subject: Re: Remedy -> The Future?
> > >
> > > **
> > >
> > > >From my point of view, Remedy Tech Support has been fantastic lately.
> > They
> > > have almost gone above and beyond to help with a cpoule of problems I
> > have
> > > encountered.
> > >
> > > Claire
> > >
> > > -----Original Message-----
> > > From: Nicky Madjarov [mailto:nickym@EARTHLINK.NET]
> > > Sent: Monday, June 11, 2001 2:20 PM
> > > To: ARSLIST@LISTSERV.VISTAIT.COM
> > > Subject: Re: Remedy -> The Future?
> > >
> > > **
> > >
> > > Hi all,
> > >
> > > Well, after the initial frustration i have to say ... relax
> > > David wrote ...
> > >
> > > the future of AR is in the hands of new "masters".
> > >
> > > Yeah, it is true, but dont forget that most of you represent part of
> > > aprox 5000 remedy instalations and all of you have chosen it because
> > > it's unique qualities. I guess any radical changes may bring to the
> > > point of reconsidering products from other vendors and I don't
> > > believe perigrine spent 1 bill for loosing business.
> > >
> > > There will be changes, and i hope they'll be toward better (except
> > > lack of flexibility servicedesk has some good features) so let see
> > > what the sinergy will bring.
> > >
> > > Who knows ... may be remedy support will start working better after
> > > all.
> > >
> > > Best regards,
> > >
> > > Nicky Madjarov
> > >
> > > > **
> > > >
> > > > Well the announcement should make for an interesting RUG in Florida.
> > > > I wonder who will be giving the keynote speech eh?
> > > >
> > > > The ultimate question for all of us will be the direction in which
> > > the AR
> > > > System server and clients evolve in the release -beyond- the
> > > current 5.0.
> > > >
> > > > Will the environment continue to grow and be enriched or will it be
> > > morphed
> > > > into whatever Peregrine uses for their development platform?
> > > >
> > > > The key questions Pergrine will need to address will be:
> > > >
> > > > The velocity at which the Remedy engineering group can stay focused
> > > and
> > > > build the "dot" release that we all KNOW will need to come to fix
> > > bugs in
> > > > the 5.0 release. The 5.0.1 or 5.1 release. There will be a natural
> > > desire to
> > > > do the "integration release" between the 2 Engineering sides, just
> > > as Siebel
> > > > in their acquisition.
> > > >
> > > > So the question at RUG will be, what is the real RISK to moving to
> > > a 5.0
> > > > platform or will customer's be better served by waiting for the "new
> > > > architecture and it's point release" to appear on the horizon?
> > > >
> > > > Additionally, will be the question of impact this merge will have
> > > on the
> > > > Engineering and QA staff at Remedy and the ability of Peregrine to
> > > retain
> > > > that staff.
> > > >
> > > > What will be the "end of life" for the native Remedy Windows and
> > > Unix
> > > > clients?
> > > >
> > > > Anyone know about the "Extricity" product which Peregrine's CEO was
> > > touting
> > > > on the merger conference call?
> > > >
> > > > I expect the danger zone which this merged company will have to
> > > tread is
> > > > that now the customer base will be forced to consider alternative
> > > product
> > > > offerings beyond what the combined company offers.
> > > >
> > > > Finally, as Remedy is the one being acquired the future, no matter
> > > how rosy
> > > > the spin meisters may wish to paint it, the future of AR is in the
> > > hands of
> > > > new "masters".
> > > >
> > > > Obviously, the reaction to this merger will be different for each
> > > class of
> > > > Remedy Customer: Pure AR System, ITSM or CRM.
> > > >
> > > > I'm wondering what the rest of you think about this event, beyond
> > > the first
> > > > reaction of "this sucks". :)
> > > >
> > > > regards,
> > > >
> > > > David Williams
> > > >
> > > > _____
> > > > Get your FREE download of MSN Explorer at http://explorer.msn.com
> > > >
> > > >
> > > __________
> > > ___________________
> > > >
> > >
> > > > You may also control your subscription options, including
> > > UNSUBSCRIBE, at www.ARSLIST.org
> > >
> > > --
> > > Pop3Now Personal, Manage 5 Email Accounts From 1 Secure Window
> > > Sign Up Today! Visit http://www.pop3now.com/personal
> > >
> > >
> >
______________
> > __
> > > _____________
> > >
> > >
> > > You may also control your subscription options, including UNSUBSCRIBE,
> > at
> > > www.ARSLIST.org
> > >
> > >
> >
______________
> > __
> > > _____________
> > >
> > >
> > > You may also control your subscription options, including UNSUBSCRIBE,
> > at
> > > www.ARSLIST.org
> > >
> > >
> >
______________
> > _______________
> > >
> >
> > > You may also control your subscription options, including UNSUBSCRIBE,
> > at www.ARSLIST.org
> >
> > --
> > ---------------------------------
> > Ron Tyro
> > Scotiabank Information Commons
> > University of Toronto
> > Phone: 416-978-0198
> > Fax: 416-978-0440
> > Email: ron.tyro@utoronto.ca
> > ---------------------------------
> >
> >
______________
> > _______________
> >
> >
> > You may also control your subscription options, including UNSUBSCRIBE,
at
> > www.ARSLIST.org
>
> --------------------------------------------------------------------------
----
> This message is intended only for the personal and confidential use of the
designated recipient(s) named above. If you are not the intended recipient
of this message you are hereby notified that any review, dissemination,
distribution or copying of this message is strictly prohibited. This
communication is for information purposes only and should not be regarded as
an offer to sell or as a solicitation of an offer to buy any financial
product, an official confirmation of any transaction, or as an official
statement of Lehman Brothers. Email transmission cannot be guaranteed to be
secure or error-free. Therefore, we do not represent that this information
is complete or accurate and it should not be relied upon as such. All
information is subject to change without notice.
>
>
________________
_____________
>

> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org
>
>
________________
_____________
>

> You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

________________
_____________


You may also control your subscription options, including UNSUBSCRIBE, at
www.ARSLIST.org

_____________________________