oops: it's not as bad as originally reported: My admin tool and ARS
system are the same (4.03). It's my User Tool that's 4.05.02

Therefore: problem still exists, but it's not due to incompatibility
between Admin Tool and Server:

... back to the list ...

-ivan-


"Frost, Grant" wrote:
>
> Hi Ivan,
>
> From what I have been told by Remedy Corp. and our Remedy vendor, it
> is a very BAD idea to use an Admin Tool that is of a version GREATER than
> the version of your Remedy Server ARS software. From what I understand from
> your posting, this is the case, so that's probably what caused the problem.
> Other than bringing your system back from the previous backup, I don't have
> much to offer in terms of a fix.
>
> Good luck.
>
> Grant Frost
> mailto:gfrost@cifunds.com
>
> -----Original Message-----
> From: Ivan Runions [mailto:irunions@UCALGARY.CA]
> Sent: Tuesday, May 01, 2001 3:22 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: mixed up permissions, corrupted tables
>
> **
>
> I am very confused.
>
> I opened up a production form and got the error message:
> Closed Tickets Table Table Field is corrupted.
> Column numbers do not match with that returned from server.
> Saving the form will delete this Field (ARERR 2365)
>
> This is obviously bad, and I'd like to know what caused it to happen,
> since it was fine the last time I opened the form (I don't remember
> exactly when, but within the last 24 hours).
>
> I then looked at this field's properties and find the permissions are
> 'inverted'. That is, any group I had given permission to is now in the
> "no permission" column, and vice versa (the ones I didn't want to have
> permissions are now in the "permissions" column).
>
> Has anyone seen anything like this before? Any ideas?
>
> ARS4.03 (patch 850) on NT
> ARADMIN 4.05.02 on NT
>
> -ivan-
>
> --
> Ivan Runions
> Information Technology
> University of Calgary
> Calgary Alberta Canada
> (403) 220-4437
>
> ________________
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>
>
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--
Ivan Runions
Information Technology
University of Calgary
Calgary Alberta Canada
(403) 220-4437

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