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#45691 - 04/11/01 06:12 AM [ARS 452 - Oracle 8.1.7 - SunOS 5.7] : URGENT : Fresh install but file remedy.lic is empty !
boris blazejczak Offline
Stealth Member

Registered: 06/12/01
Posts: 75

Hello ARS Listers,

After a Non-root fresh install of ARS 452 on top of Oracle 8.1.7, the installation finishes successfully.

The problem is that the remedy.lic license file is empty : it has been created, but is empty (size = 0 byte).
I think it should have been created with at least :
- one line for a Demo server license including 3 fixed licences.

I have checked the T1 table (under sqlplus) : it contains one line for the "Demo" login.

What can I do to generate this Demo licence line ??
What does this line looks like (can you post a sample Demo licence line) ?

TIA,

Boris

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#45692 - 04/11/01 01:39 PM Re: [ARS 452 - Oracle 8.1.7 - SunOS 5.7] : URGENT : Fresh install but file remedy.lic is empty ! [Re: domingo del-moral-tornero]
tworthington Offline
Stealth Member

Registered: 06/12/01
Posts: 464
Loc: San Francisco, CA

If, when you were installing, you did not set the environment variables
correctly, it is possible that the install couldn't write to where it wanted
to.

We use the following:

REMEDY_LICENSE_DIR=/apps/remedy/ars/current/etc
ARCONFIGDIR=/apps/remedy/ars/current/etc
NTSPOOLDIR=/apps/remedy/ars/current/spool
NTSPOOLERDIR=/apps/remedy/ars/current/spool
FTSLIBPATH=/apps/remedy/ars/current/common/_solaris/bin

hth,
Tony



> -----Original Message-----
> From: Boris BLAZEJCZAK [mailto:Boris.Blazejczak@EDFGDF.FR]
> Sent: Wednesday, April 11, 2001 3:12 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: [ARS 452 - Oracle 8.1.7 - SunOS 5.7] : URGENT : Fresh install
> but file remedy.lic is empty !
>
>
> **
>
> Hello ARS Listers,
>
> After a Non-root fresh install of ARS 452 on top of Oracle
> 8.1.7, the installation finishes successfully.
>
> The problem is that the remedy.lic license file is empty : it
> has been created, but is empty (size = 0 byte).
> I think it should have been created with at least :
> - one line for a Demo server license including 3 fixed licences.
>
> I have checked the T1 table (under sqlplus) : it contains one
> line for the "Demo" login.
>
> What can I do to generate this Demo licence line ??
> What does this line looks like (can you post a sample Demo
> licence line) ?
>
> TIA,
>
> Boris
>
> __
> ___________________________
>
>
> You may also control your subscription options, including
> UNSUBSCRIBE, at www.ARSLIST.org
>

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