Page 1 of 5 1 2 3 4 5 >
Topic Options
Rate This Topic
#44718 - 03/22/01 03:28 PM Remedy vs. Visual Basic
jeneil russell Offline
Stealth Member

Registered: 06/12/01
Posts: 27

Dear List,

My department is making a decision as to whether we should use Remedy as our
primary developing tool or strickly Visual Basic programming (using Visual
Studio). The resident VB expert argues that Remedy is limited and not
robust enough to provide enterprise-wide solutions. I am trying to argue
that we should continue using Remedy. Can I please have your opinions and
comments? And if you have developed enterprise-wide solutions using Remedy,
what are they?

Any thoughts greatly appreciated.

Smile!
Jeneil





Top
#44719 - 03/22/01 04:07 PM Re: Remedy vs. Visual Basic [Re: brian_arnold]
greg gibson Offline
Stealth Member

Registered: 06/12/01
Posts: 128

This sounds lilke politics to me. Last year it was Clinto bashing. Now
its time for Bush bashing. Somehow, the truth no longer matters. Truth
has become relative.

I bet the VB person knows little about Remedy and he is a Vb fan. People
with limited knowledge, experience
and abilities have a tendency to become very attached to what they know.

Try this approach.
Mr Vb, i know you can do this using Vb, but do you want to? It this the
easy way.
Is this the fastest way. Remedy is not just a help desk tool it is also
a database interface tool.
Remedy can't do everything but it can do alot of things. Let's use both.
Let's use Remedy as the
db interface and use VB when we need too.

The winner of your war will NOT be the person that is correct, it will be
the person with the most polical
influence. You better line up your allies.




"Russell, Jeneil P WAMC-Ft Bragg"
@LISTSERV.VISTAIT.COM> on 03/22/2001 01:28:38 PM

Please respond to "Action Request System discussion list(ARSList)"


Sent by: "Action Request System discussion list(ARSList)"



To: ARSLIST@LISTSERV.VISTAIT.COM
cc:

Subject: Remedy vs. Visual Basic


**

Dear List,

My department is making a decision as to whether we should use Remedy as
our
primary developing tool or strickly Visual Basic programming (using Visual
Studio). The resident VB expert argues that Remedy is limited and not
robust enough to provide enterprise-wide solutions. I am trying to argue
that we should continue using Remedy. Can I please have your opinions and
comments? And if you have developed enterprise-wide solutions using
Remedy,
what are they?

Any thoughts greatly appreciated.

Smile!
Jeneil









Top
#44720 - 03/22/01 04:07 PM Re: Remedy vs. Visual Basic [Re: brian_arnold]
rick cook Offline
Old Hand
*****

Registered: 07/03/01
Posts: 2984

Rick Cook
Remedy Consultant
Herrick Douglass Technology Development

-----Original Message-----
From: Russell, Jeneil P WAMC-Ft Bragg
[ mailto:Jeneil.Russell@NA.AMEDD.ARMY.MIL]
Sent: Thursday, March 22, 2001 1:29 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Remedy vs. Visual Basic


**

Dear List,

My department is making a decision as to whether we should use Remedy as our
primary developing tool or strickly Visual Basic programming (using Visual
Studio). The resident VB expert argues that Remedy is limited and not
robust enough to provide enterprise-wide solutions. I am trying to argue
that we should continue using Remedy. Can I please have your opinions and
comments? And if you have developed enterprise-wide solutions using Remedy,
what are they?

Any thoughts greatly appreciated.

Smile!
Jeneil






Top
#44721 - 03/22/01 05:06 PM Re: Remedy vs. Visual Basic [Re: brian_arnold]
tbutton22 Offline
Stealth Member

Registered: 06/12/01
Posts: 28

The bottom line is you already own Remedy..... good, bad, or indifferent, its a bad decision to disregard that and start from scratch for something you can use Remedy to accomplish.

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Rick Cook
Sent: Thursday, March 22, 2001 4:08 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy vs. Visual Basic



Amazing, isn't it? When all one has is a hammer, everything looks like a nail... Could Remedy-type functions be built in VB? Probably. Why do it that way, unless you have a system so simple that you could put it on an Access Database?

Rick Cook
Remedy Consultant
Herrick Douglass Technology Development

-----Original Message-----
From: Russell, Jeneil P WAMC-Ft Bragg
[ mailto:Jeneil.Russell@NA.AMEDD.ARMY.MIL]
Sent: Thursday, March 22, 2001 1:29 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Remedy vs. Visual Basic


**

Dear List,

My department is making a decision as to whether we should use Remedy as our
primary developing tool or strickly Visual Basic programming (using Visual
Studio). The resident VB expert argues that Remedy is limited and not
robust enough to provide enterprise-wide solutions. I am trying to argue
that we should continue using Remedy. Can I please have your opinions and
comments? And if you have developed enterprise-wide solutions using Remedy,
what are they?

Any thoughts greatly appreciated.

Smile!
Jeneil






Top
#44722 - 03/22/01 05:41 PM Re: Remedy vs. Visual Basic [Re: brian_arnold]
thensley Offline
journeyman

Registered: 06/12/01
Posts: 53
Suggestion, ask the VB programmer how long it takes to update a field on the production system, add new criteria to a program for a menu selection, drop a field from use, etc. Like Rick says, why not use Access, or for that matter Foxpro, or DataEase, or any other product. Sometimes, it is a matter of what people are most confortable with.

Make sure your people know what Remedy is, how it works, how readily it can be modified, how it can be updated, and emphasize it is data - driven.. It always seems, management looks for that "hammer", and never realizes they already have one like Rick mentions, and then find out it takes more than a "hammer" to get the job done. A good Remedy Debvlioper knows when to supplement Remedy with addtional interfaces, and VB is used by some, then there is Perl, or for that Matter a good old "C" program using Remedy APIs. The fundamental needs, or should I day the engine is their, all one needs to do is tune it up, add some "neet" stull, and you're off and running.

Another thought, how often does a VB prgram get compiled, before it runs right. Interesting question. Then how long does it take to find the problems, and fix them, on the fly.

Terrence J Hensley
Uni-Data Remedy Consultant
513-697-9799

Check the possibilities:
http://www.sixfigureincome.com/?1239599



-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Rick Cook
Sent: Thursday, March 22, 2001 17:08
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy vs. Visual Basic



Amazing, isn't it? When all one has is a hammer, everything looks like a nail... Could Remedy-type functions be built in VB? Probably. Why do it that way, unless you have a system so simple that you could put it on an Access Database?

Rick Cook
Remedy Consultant
Herrick Douglass Technology Development

-----Original Message-----
From: Russell, Jeneil P WAMC-Ft Bragg
[ mailto:Jeneil.Russell@NA.AMEDD.ARMY.MIL]
Sent: Thursday, March 22, 2001 1:29 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Remedy vs. Visual Basic


**

Dear List,

My department is making a decision as to whether we should use Remedy as our
primary developing tool or strickly Visual Basic programming (using Visual
Studio). The resident VB expert argues that Remedy is limited and not
robust enough to provide enterprise-wide solutions. I am trying to argue
that we should continue using Remedy. Can I please have your opinions and
comments? And if you have developed enterprise-wide solutions using Remedy,
what are they?

Any thoughts greatly appreciated.

Smile!
Jeneil






Top
#44723 - 03/22/01 05:37 PM Re: Remedy vs. Visual Basic [Re: brian_arnold]
dcharters1 Offline
Stealth Member

Registered: 06/12/01
Posts: 62

David Charters

----- Original Message -----
From: Tim Button
To: ARSLIST@LISTSERV.VISTAIT.COM
Sent: Thursday, March 22, 2001 6:06 PM
Subject: Re: Remedy vs. Visual Basic

If you have already invested the cost of servers, licenses, and development/administration skill in Remedy, why not continue to do it in Remedy? We all will admit that there are different kinds of tools for different needs.

The bottom line is you already own Remedy..... good, bad, or indifferent, its a bad decision to disregard that and start from scratch for something you can use Remedy to accomplish.

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Rick Cook
Sent: Thursday, March 22, 2001 4:08 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy vs. Visual Basic



Amazing, isn't it? When all one has is a hammer, everything looks like a nail... Could Remedy-type functions be built in VB? Probably. Why do it that way, unless you have a system so simple that you could put it on an Access Database?

Rick Cook
Remedy Consultant
Herrick Douglass Technology Development

-----Original Message-----
From: Russell, Jeneil P WAMC-Ft Bragg
[ mailto:Jeneil.Russell@NA.AMEDD.ARMY.MIL]
Sent: Thursday, March 22, 2001 1:29 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Remedy vs. Visual Basic


**

Dear List,

My department is making a decision as to whether we should use Remedy as our
primary developing tool or strickly Visual Basic programming (using Visual
Studio). The resident VB expert argues that Remedy is limited and not
robust enough to provide enterprise-wide solutions. I am trying to argue
that we should continue using Remedy. Can I please have your opinions and
comments? And if you have developed enterprise-wide solutions using Remedy,
what are they?

Any thoughts greatly appreciated.

Smile!
Jeneil






Top
#44724 - 03/22/01 11:51 PM Re: Remedy vs. Visual Basic [Re: brian_arnold]
john Offline
Stealth Member

Registered: 06/12/01
Posts: 175

I agree,

A couple of other factors to take in are

The time taken by a Remedy Administrator to make a change vs your VB guy,
who's probably head down in other work and may schedule you in some months
hence

What the heck do you do when he resigns, leaving you, like most VB techies,
with a heap of uncommented code. It's easier to find Remedy replacements who
can find their way around a Remedy system with the help of log files fairly
quickly. To me, this is your biggest exposure.

HTH

John

-----Original Message-----
From: Greg Gibson [mailto:Greg.Gibson@HSC.COM]
Sent: 23 March 2001 10:07
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy vs. Visual Basic


**

This sounds lilke politics to me. Last year it was Clinto bashing. Now
its time for Bush bashing. Somehow, the truth no longer matters. Truth
has become relative.

I bet the VB person knows little about Remedy and he is a Vb fan. People
with limited knowledge, experience
and abilities have a tendency to become very attached to what they know.

Try this approach.
Mr Vb, i know you can do this using Vb, but do you want to? It this the
easy way.
Is this the fastest way. Remedy is not just a help desk tool it is also
a database interface tool.
Remedy can't do everything but it can do alot of things. Let's use both.
Let's use Remedy as the
db interface and use VB when we need too.

The winner of your war will NOT be the person that is correct, it will be
the person with the most polical
influence. You better line up your allies.




"Russell, Jeneil P WAMC-Ft Bragg"
@LISTSERV.VISTAIT.COM> on 03/22/2001 01:28:38 PM

Please respond to "Action Request System discussion list(ARSList)"


Sent by: "Action Request System discussion list(ARSList)"



To: ARSLIST@LISTSERV.VISTAIT.COM
cc:

Subject: Remedy vs. Visual Basic


**

Dear List,

My department is making a decision as to whether we should use Remedy as
our
primary developing tool or strickly Visual Basic programming (using Visual
Studio). The resident VB expert argues that Remedy is limited and not
robust enough to provide enterprise-wide solutions. I am trying to argue
that we should continue using Remedy. Can I please have your opinions and
comments? And if you have developed enterprise-wide solutions using
Remedy,
what are they?

Any thoughts greatly appreciated.

Smile!
Jeneil













Top
#44725 - 03/23/01 12:07 AM Re: Remedy vs. Visual Basic [Re: brian_arnold]
bhornedo11 Offline
Stealth Member

Registered: 06/12/01
Posts: 19

Sounds like VB guy is looking for job security...


----- Original Message -----
From: "Russell, Jeneil P WAMC-Ft Bragg"
To:
Sent: Thursday, March 22, 2001 4:28 PM
Subject: Remedy vs. Visual Basic


> **
>
> Dear List,
>
> My department is making a decision as to whether we should use Remedy as
our
> primary developing tool or strickly Visual Basic programming (using Visual
> Studio). The resident VB expert argues that Remedy is limited and not
> robust enough to provide enterprise-wide solutions. I am trying to argue
> that we should continue using Remedy. Can I please have your opinions and
> comments? And if you have developed enterprise-wide solutions using
Remedy,
> what are they?
>
> Any thoughts greatly appreciated.
>
> Smile!
> Jeneil
>
>
>






Top
#44726 - 03/23/01 12:37 AM Re: Remedy vs. Visual Basic [Re: brian_arnold]
outatym1 Offline
Stealth Member

Registered: 06/12/01
Posts: 28

Jeneil -

Remedy and VB are both fine tools. Personally, I think that there is a
little too much hipe around both of them. As always, there are zealots on
both sides. In the MS corner, we have Microsoft and company which would have
us believe that VB is capable of anything. On the other side, Remedy says
that they are the best for 'enterprise wide' and 'rapid solutions'. In
truth, I guess that it would be fair to say that they both have their
respective niches. There is a little overlap between the two and that is
where some people sometimes get hung-up. Selecting a tool to use should be
based upon the environment you have, your intended use and the user body.

Should you use Remedy, you will be using a tool which has been designed
since the early versions to work on a variety of database platforms, across
OS boundaries. The base system also has a fairly sophisticated data model.
As everyone on this list knows, administration of the server and the objects
in the database is fairly easy. (The arserverd process will add indexes,
drop tables, create views, ect.) If you have something new to build, Remedy
will take care of the behind-the-scenes database functions while development
goes on. From an application stand point, the end user gets a time-tested,
*hopefully* debugged tool that they can manipulate their records through
with just enough eye-candy to keep them happy. When it comes time to change
something in your app, you can fire up the admin tool and change it and have
that change visible to all users that connect to the server.

From a VB stand point, application development gets a little more hairy.
First, the developers *should* have a fairly stable data model to begin with
before development begins - especially if your project is large. This is
generally a wise idea so that they can plan for indexes on columns,
establish primary and foreign keys on tables, set up constraints, triggers,
stored procedures and the like for performance tuning reasons in the
database. When they are actually coding the application - developers have
to agree on a form design and feel. Next, they actually have to write the
code behind the events in the controls to get the app to work. This can be
an especially tedious task if they finish up coding all of the SQL inserts,
updates, and deletes by hand. (Depending on the db platform and controls
used.) So, once they get all of this done, you are left with connectivity.
Normally, most installations use the drivers that are native to the database
platform that they are using. In other words, the LAN tech has to install
the ODBC drivers before the new home-brew app can connect to the database.
This done, you are left with distribution. Is there enough time left in a
day to put together a new installation package and push it down to the
machines via novell when the users login? Having said all of this, there is
still the question of a change in your app. Whoops. Time to go through the
process - at least in part - all over again. Cross the fingers... and pray
that it all works.

There is an amusing twist to all of this - price. Certainly, Remedy is more
expensive, but on the flip side you can distribute the client wherever you
wish and as long as the user has a license and can reach your box, he/she
should be able to connect and use it. VB - the last time that I looked -
came in at 1600.00 a shot for each developer (Enterprise Edition.) Add to
this the cost of the licenses for the runtimes for the db platform that you
are using, and the connection licenses to the database itself. (Many
databases are licensed on the number of connections that they can have open
concurrently - using Remedy may use up a number of connections, but
certainly far fewer than having 50 people connect via ODBC to your database)

If you already have Remedy in place - up and going - then I would urge you
to run with it. If there are things that Remedy cannot do, then by all means
add a VB app to *compliment* your design. This is especially true if you
have a time frame to operate in, as development may (normally) unexpectedly
take longer than you have on a project.


Just my 2cents.... I welcome any questions, comments, ect.

Will



-----Original Message-----
From: Russell, Jeneil P WAMC-Ft Bragg
To: ARSLIST@LISTSERV.VISTAIT.COM
Date: Thursday, March 22, 2001 3:35 PM
Subject: Remedy vs. Visual Basic


>**
>
>Dear List,
>
>My department is making a decision as to whether we should use Remedy as
our
>primary developing tool or strickly Visual Basic programming (using Visual
>Studio). The resident VB expert argues that Remedy is limited and not
>robust enough to provide enterprise-wide solutions. I am trying to argue
>that we should continue using Remedy. Can I please have your opinions and
>comments? And if you have developed enterprise-wide solutions using
Remedy,
>what are they?
>
>Any thoughts greatly appreciated.
>
>Smile!
>Jeneil
>
>
>

>





Top
#44727 - 03/23/01 12:12 PM Re: Remedy vs. Visual Basic [Re: brian_arnold]
jeneil russell Offline
Stealth Member

Registered: 06/12/01
Posts: 27

Thank you every one for your comments!

Smile!
Jeneil

-----Original Message-----
From: William H. Du Chene [mailto:outatym1@ECENET.COM]
Sent: Friday, March 23, 2001 1:38 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Remedy vs. Visual Basic


**

Jeneil -

Remedy and VB are both fine tools. Personally, I think that there is a
little too much hipe around both of them. As always, there are zealots on
both sides. In the MS corner, we have Microsoft and company which would have
us believe that VB is capable of anything. On the other side, Remedy says
that they are the best for 'enterprise wide' and 'rapid solutions'. In
truth, I guess that it would be fair to say that they both have their
respective niches. There is a little overlap between the two and that is
where some people sometimes get hung-up. Selecting a tool to use should be
based upon the environment you have, your intended use and the user body.

Should you use Remedy, you will be using a tool which has been designed
since the early versions to work on a variety of database platforms, across
OS boundaries. The base system also has a fairly sophisticated data model.
As everyone on this list knows, administration of the server and the objects
in the database is fairly easy. (The arserverd process will add indexes,
drop tables, create views, ect.) If you have something new to build, Remedy
will take care of the behind-the-scenes database functions while development
goes on. From an application stand point, the end user gets a time-tested,
*hopefully* debugged tool that they can manipulate their records through
with just enough eye-candy to keep them happy. When it comes time to change
something in your app, you can fire up the admin tool and change it and have
that change visible to all users that connect to the server.

From a VB stand point, application development gets a little more hairy.
First, the developers *should* have a fairly stable data model to begin with
before development begins - especially if your project is large. This is
generally a wise idea so that they can plan for indexes on columns,
establish primary and foreign keys on tables, set up constraints, triggers,
stored procedures and the like for performance tuning reasons in the
database. When they are actually coding the application - developers have
to agree on a form design and feel. Next, they actually have to write the
code behind the events in the controls to get the app to work. This can be
an especially tedious task if they finish up coding all of the SQL inserts,
updates, and deletes by hand. (Depending on the db platform and controls
used.) So, once they get all of this done, you are left with connectivity.
Normally, most installations use the drivers that are native to the database
platform that they are using. In other words, the LAN tech has to install
the ODBC drivers before the new home-brew app can connect to the database.
This done, you are left with distribution. Is there enough time left in a
day to put together a new installation package and push it down to the
machines via novell when the users login? Having said all of this, there is
still the question of a change in your app. Whoops. Time to go through the
process - at least in part - all over again. Cross the fingers... and pray
that it all works.

There is an amusing twist to all of this - price. Certainly, Remedy is more
expensive, but on the flip side you can distribute the client wherever you
wish and as long as the user has a license and can reach your box, he/she
should be able to connect and use it. VB - the last time that I looked -
came in at 1600.00 a shot for each developer (Enterprise Edition.) Add to
this the cost of the licenses for the runtimes for the db platform that you
are using, and the connection licenses to the database itself. (Many
databases are licensed on the number of connections that they can have open
concurrently - using Remedy may use up a number of connections, but
certainly far fewer than having 50 people connect via ODBC to your database)

If you already have Remedy in place - up and going - then I would urge you
to run with it. If there are things that Remedy cannot do, then by all means
add a VB app to *compliment* your design. This is especially true if you
have a time frame to operate in, as development may (normally) unexpectedly
take longer than you have on a project.


Just my 2cents.... I welcome any questions, comments, ect.

Will



-----Original Message-----
From: Russell, Jeneil P WAMC-Ft Bragg
To: ARSLIST@LISTSERV.VISTAIT.COM
Date: Thursday, March 22, 2001 3:35 PM
Subject: Remedy vs. Visual Basic


>**
>
>Dear List,
>
>My department is making a decision as to whether we should use Remedy as
our
>primary developing tool or strickly Visual Basic programming (using Visual
>Studio). The resident VB expert argues that Remedy is limited and not
>robust enough to provide enterprise-wide solutions. I am trying to argue
>that we should continue using Remedy. Can I please have your opinions and
>comments? And if you have developed enterprise-wide solutions using
Remedy,
>what are they?
>
>Any thoughts greatly appreciated.
>
>Smile!
>Jeneil
>
>
>

>









Top
Page 1 of 5 1 2 3 4 5 >


Moderator:  Matt Reinfeldt