Hi Listers,

I tried to install ARS 4.5.1 as non-root user. I followed the steps in
installation guide- setting up environment variable, copy ar and ar.conf
files to /etc directory, etc... but the installation process was terminated
at stage 5. I viewed the arErrorLog, I didn't see any particular errors
that directly related to the termination of the installation but only those
errors due to dropping table or view which doesn't existed. I tried to
restart the installation process from stage 5 but it doesn't work.

Does anyone have experience on installing ars successfully as non root
user?

Platform: Solaris
Oracle 8.1.6
ARS 4.5.1


Thanks,

Charlene

We installed ars as root, then we changed all permissions and groups. Just
remember the /var/spool/remedy directory.

You can also change this:
export NTSPOOLDIR=


--
Jarl Groneng
jgroneng@online.no


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Charlene Fang
Sent: Tuesday, January 02, 2001 8:16 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Install ARS as non-root user??


**

Hi Listers,

I tried to install ARS 4.5.1 as non-root user. I followed the steps in
installation guide- setting up environment variable, copy ar and ar.conf
files to /etc directory, etc... but the installation process was terminated
at stage 5. I viewed the arErrorLog, I didn't see any particular errors
that directly related to the termination of the installation but only those
errors due to dropping table or view which doesn't existed. I tried to
restart the installation process from stage 5 but it doesn't work.

Does anyone have experience on installing ars successfully as non root
user?

Platform: Solaris
Oracle 8.1.6
ARS 4.5.1


Thanks,

Charlene

I chose this method as well. I think the installer is broken... Or the doc...



-=-=-=-=-=-=-=-=-=-=-=-
Peter J. Milanese
Senior System Architect
-=-=-=-=-=-=-=-=-=-=-=-
Globix Corporation HQ
139 Centre Street
New York, NY 10013
peterm@globix.net
1 (212) 334-8571


On Tue, 2 Jan 2001, Jarl Groneng wrote:

> **
>
> We installed ars as root, then we changed all permissions and groups. Just
> remember the /var/spool/remedy directory.
>
> You can also change this:
> export NTSPOOLDIR=
>
>
> --
> Jarl Groneng
> jgroneng@online.no
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Charlene Fang
> Sent: Tuesday, January 02, 2001 8:16 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Install ARS as non-root user??
>
>
> **
>
> Hi Listers,
>
> I tried to install ARS 4.5.1 as non-root user. I followed the steps in
> installation guide- setting up environment variable, copy ar and ar.conf
> files to /etc directory, etc... but the installation process was terminated
> at stage 5. I viewed the arErrorLog, I didn't see any particular errors
> that directly related to the termination of the installation but only those
> errors due to dropping table or view which doesn't existed. I tried to
> restart the installation process from stage 5 but it doesn't work.
>
> Does anyone have experience on installing ars successfully as non root
> user?
>
> Platform: Solaris
> Oracle 8.1.6
> ARS 4.5.1
>
>
> Thanks,
>
> Charlene
>
>
>
>
>
>
>
>

Remedy's installer program is heinous. It's been that way since v1.1.3.
(Am I dating myself?)

-JC

At 08:12 AM 1/2/01 -0500, you wrote:
>**
>
>I chose this method as well. I think the installer is broken... Or the doc...
>
>
>
>-=-=-=-=-=-=-=-=-=-=-=-
> Peter J. Milanese
>Senior System Architect
>-=-=-=-=-=-=-=-=-=-=-=-
> Globix Corporation HQ
> 139 Centre Street
> New York, NY 10013
> peterm@globix.net
> 1 (212) 334-8571
>
>
>On Tue, 2 Jan 2001, Jarl Groneng wrote:
>
>> **
>>
>> We installed ars as root, then we changed all permissions and groups. Just
>> remember the /var/spool/remedy directory.
>>
>> You can also change this:
>> export NTSPOOLDIR=
>>
>>
>> --
>> Jarl Groneng
>> jgroneng@online.no
>>
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Charlene Fang
>> Sent: Tuesday, January 02, 2001 8:16 AM
>> To: ARSLIST@LISTSERV.VISTAIT.COM
>> Subject: Install ARS as non-root user??
>>
>>
>> **
>>
>> Hi Listers,
>>
>> I tried to install ARS 4.5.1 as non-root user. I followed the steps in
>> installation guide- setting up environment variable, copy ar and ar.conf
>> files to /etc directory, etc... but the installation process was terminated
>> at stage 5. I viewed the arErrorLog, I didn't see any particular errors
>> that directly related to the termination of the installation but only those
>> errors due to dropping table or view which doesn't existed. I tried to
>> restart the installation process from stage 5 but it doesn't work.
>>
>> Does anyone have experience on installing ars successfully as non root
>> user?
>>
>> Platform: Solaris
>> Oracle 8.1.6
>> ARS 4.5.1
>>
>>
>> Thanks,
>>
>> Charlene
>>
>>
>>
>>
>>
>>
>>
>
>>
>
>
>
>

I have installed ARS as non-root several times. Stage 5 is where the
install tries to start the server. You list that you copied the ar and
ar.conf files to the /etc directory. Did you also copy an empty remedy.lic
file to the /etc directory and make sure that all 3 files are accessible to
the user you want to run the Remedy server under.

Fred Grooms


-----Original Message-----
From: Charlene Fang [mailto:cfang@SYMBIO.COM.TW]
Sent: Tuesday, January 02, 2001 1:16 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Install ARS as non-root user??


**

Hi Listers,

I tried to install ARS 4.5.1 as non-root user. I followed the steps in
installation guide- setting up environment variable, copy ar and ar.conf
files to /etc directory, etc... but the installation process was terminated
at stage 5. I viewed the arErrorLog, I didn't see any particular errors
that directly related to the termination of the installation but only those
errors due to dropping table or view which doesn't existed. I tried to
restart the installation process from stage 5 but it doesn't work.

Does anyone have experience on installing ars successfully as non root
user?

Platform: Solaris
Oracle 8.1.6
ARS 4.5.1


Thanks,

Charlene

I`ve had problems installing ARS 4.5.1/Oracle/HP-UX as non-root user at
stage 5. Apparently, installation script has got a wrong line requesting
user for a set of permissions for /usr/spool/remedy. When starting the
daemons, the notification server won`t start.

The work around was setting full permissions for /usr/spool/remedy to the
unix user that runs Remedy.

Kind Regards,


Mauricio Meraz Aguilera
Omniscope (Grupo Scanda)
Operaciones Consolidadas

'52 54222700 x6040
*skytel 52277979 pin 6251336
*mmeraz@scanda.com.mx
- http://www.scanda.com.mx



-----Original Message-----
From: Grooms, Frederick W [mailto:frederick.w.grooms@XO.COM]
Sent: Tuesday, January 02, 2001 9:45 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Install ARS as non-root user??


**

I have installed ARS as non-root several times. Stage 5 is where the
install tries to start the server. You list that you copied the ar and
ar.conf files to the /etc directory. Did you also copy an empty remedy.lic
file to the /etc directory and make sure that all 3 files are accessible to
the user you want to run the Remedy server under.

Fred Grooms


-----Original Message-----
From: Charlene Fang [mailto:cfang@SYMBIO.COM.TW]
Sent: Tuesday, January 02, 2001 1:16 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Install ARS as non-root user??


**

Hi Listers,

I tried to install ARS 4.5.1 as non-root user. I followed the steps in
installation guide- setting up environment variable, copy ar and ar.conf
files to /etc directory, etc... but the installation process was terminated
at stage 5. I viewed the arErrorLog, I didn't see any particular errors
that directly related to the termination of the installation but only those
errors due to dropping table or view which doesn't existed. I tried to
restart the installation process from stage 5 but it doesn't work.

Does anyone have experience on installing ars successfully as non root
user?

Platform: Solaris
Oracle 8.1.6
ARS 4.5.1


Thanks,

Charlene