#39621 - 12/29/00 12:58 PM
Re: Setting User's Form View (VUI) on Login
[Re: dara]
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Stealth Member
Registered: 06/12/01
Posts: 101
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Sort of... :o)
What I was thinking of doing was having a single "Trouble Ticket" form that,
when selected from a "Ticket Type" menu choice, would dynamically change the
view from "Trouble Ticket" to "Bug Report", or "Feature Request", whatever.
There was a rather easy way to do it using an 'Open Dialog' AL, but I didn't
actually want a dialog. Was hoping that I could make it happen similar to
using ALs to hide/unhide form elements. I've since changed direction,
though...
However, when I was searching for inf and examples, there was an article in
the Remedy KB (ID 5012) about setting specific views for certain Groups...is
this maybe what you're looking for?
Joe Ferguson
Remedy System Administrator
I-Link, Inc.
(801) 576-5033
-> I understand that I can set logic in place to control a
-> User's Form View
-> (VUI) on login based on that User's
-> Group Membership. Does anyone out there have a "quickie"
-> example of this to
-> share with the list?
->
-> I believe that Joe Ferguson's question relates to this issue as well?
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#39622 - 12/29/00 01:06 PM
Re: Setting User's Form View (VUI) on Login
[Re: dara]
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Pooh-Bah
Registered: 06/12/01
Posts: 1940
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JOE
Why not just have a Page Field that is hidden and unhidden based on the SAME
criterion.. ?
This give the functionally you want..
-----Original Message-----
From: Joe Ferguson [mailto:Joef@I-LINK.NET]
Sent: Friday, December 29, 2000 1:58 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Setting User's Form View (VUI) on Login
**
Sort of... :o)
What I was thinking of doing was having a single "Trouble Ticket" form that,
when selected from a "Ticket Type" menu choice, would dynamically change the
view from "Trouble Ticket" to "Bug Report", or "Feature Request", whatever.
There was a rather easy way to do it using an 'Open Dialog' AL, but I didn't
actually want a dialog. Was hoping that I could make it happen similar to
using ALs to hide/unhide form elements. I've since changed direction,
though...
However, when I was searching for inf and examples, there was an article in
the Remedy KB (ID 5012) about setting specific views for certain Groups...is
this maybe what you're looking for?
Joe Ferguson
Remedy System Administrator
I-Link, Inc.
(801) 576-5033
-> I understand that I can set logic in place to control a
-> User's Form View
-> (VUI) on login based on that User's
-> Group Membership. Does anyone out there have a "quickie"
-> example of this to
-> share with the list?
->
-> I believe that Joe Ferguson's question relates to this issue as well?
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#39623 - 12/29/00 01:22 PM
Re: Setting User's Form View (VUI) on Login
[Re: dara]
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Old Hand
Registered: 06/12/01
Posts: 2103
Loc: California
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Pat and Joe,
Not exactly what my application requires. You see based on the permission
level of the User
login, then there is a "Standard" form view (VUI) for that user. I have
quite a few forms
and each form has up to 5 VUI's per form. So Joe & Pat what I really need
is to control this
at the login. Thanks for the information.
Regards...Gidd
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Zandi Patrick S TSgt
AFRL/IFOSS
Sent: Friday, December 29, 2000 11:07 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Setting User's Form View (VUI) on Login
**
JOE
Why not just have a Page Field that is hidden and unhidden based on the SAME
criterion.. ?
This give the functionally you want..
-----Original Message-----
From: Joe Ferguson [mailto:Joef@I-LINK.NET]
Sent: Friday, December 29, 2000 1:58 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Setting User's Form View (VUI) on Login
**
Sort of... :o)
What I was thinking of doing was having a single "Trouble Ticket" form that,
when selected from a "Ticket Type" menu choice, would dynamically change the
view from "Trouble Ticket" to "Bug Report", or "Feature Request", whatever.
There was a rather easy way to do it using an 'Open Dialog' AL, but I didn't
actually want a dialog. Was hoping that I could make it happen similar to
using ALs to hide/unhide form elements. I've since changed direction,
though...
However, when I was searching for inf and examples, there was an article in
the Remedy KB (ID 5012) about setting specific views for certain Groups...is
this maybe what you're looking for?
Joe Ferguson
Remedy System Administrator
I-Link, Inc.
(801) 576-5033
-> I understand that I can set logic in place to control a
-> User's Form View
-> (VUI) on login based on that User's
-> Group Membership. Does anyone out there have a "quickie"
-> example of this to
-> share with the list?
->
-> I believe that Joe Ferguson's question relates to this issue as well?
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#39624 - 12/29/00 08:52 PM
Re: Setting User's Form View (VUI) on Login
[Re: dara]
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Stealth Member
Registered: 06/12/01
Posts: 175
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Hi Gidd,
The best way is through a macro. On a form open you can check, say a Contact
or User record to get their VUI preference then open the appropriate view.
Here's the relevant bit of the active link. We do this a lot where we need
to check the users language preference to get all the forms they open in
French, Chinese, English, whatever
action {
set-field :
0\710000050\102\1\@\11\BBC:Contact\1\700000053\4\1\1\240000005\2\1\1\2\3\
}
action {
macro-name : Change View
macro-text : Default-View:$ViewName$ end
macro-parms : 8\ViewName\$710000050$
}
HTH
John
-----Original Message-----
From: Gidd@Home.COM [mailto:gidd@HOME.COM]
Sent: 30, December Saturday, 2000 07:40
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Setting User's Form View (VUI) on Login
**
Listers:
I understand that I can set logic in place to control a User's Form View
(VUI) on login based on that User's
Group Membership. Does anyone out there have a "quickie" example of this to
share with the list?
I believe that Joe Ferguson's question relates to this issue as well?
TIA & Happy New Year to all my fellow listers out there !!!
Regards...Gidd
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