I don't know about your opinion but I think the OLE/COM automation stuff in
Admin/User Tool is too unstable to use for real stuff.
What do everyone else think about it? The problems I refer to is that it is
hard to edit OLE commands and it doesn't seem to work with many applications
due to parameter type restrictions and so on.
/Per Salmi
-----Ursprungligt meddelande-----
Från: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]För Evans, Eric W.
Skickat: den 22 december 2000 13:53
Till: ARSLIST@LISTSERV.VISTAIT.COM
Ämne: Re: CRM 4.4 and AR Web - DDE isn't (or soon won't be) supported
**
David,
BTW: You probably already know that DDE isn't (or soon won't be) supported
by Microsoft? And, I'd guess Remedy will phase-out DDE as well.
Maybe rebuilding the DDE workflow with OLE (or somethingelse) is worth
considering(?)
Happy Holiday!
Eric
Eric Evans, Remedy Skilled Professional
Senior Remedy Developer/Administrator
Senior Systems Analyst
Computer Sciences Corporation
Stuttgart, Germany
011-49-711-680-6190
-----Original Message-----
From: David Sanders [mailto:dsanders@ITMASTERS.COM]
Sent: Friday, December 22, 2000 1:27 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: CRM 4.4 and AR Web
**
I know - I'm signed up already ;-P CRM is a large application!!
David Sanders
Remedy Consultant
=================
IT Masters
tel +44 1895 909500
mobile +44 7785 280510
email dsanders@itmasters.com
web http://www.itmasters.com
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Evans, Eric W.
Sent: 22 December 2000 10:18
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: CRM 4.4 and AR Web
**
1700 active links with DDE?!
I'm going to have nightmares. Maybe you should seek counseling, in advance?
;-)
Best of luck!
Eric
Eric Evans, Remedy Skilled Professional
Senior Remedy Developer/Administrator
Senior Systems Analyst
Computer Sciences Corporation
Stuttgart, Germany
011-49-711-680-6190
-----Original Message-----
From: David Sanders [mailto:dsanders@ITMASTERS.COM]
Sent: Friday, December 22, 2000 10:37 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: CRM 4.4 and AR Web
**
Thanks Eric - but I don't think it will make too much difference whether we
choose AR Web or Remedy Web - how about over 1700 active links with DDE
actions for a start??
I'll wear my coding fingers out!!! I was hoping someone had come across a
clever way of doing something with business rules to avoid a long and
tedious manual process which will also dramatically slow down form open
times.
Regards
David Sanders
Remedy Consultant
=================
IT Masters
tel +44 1895 909500
mobile +44 7785 280510
email dsanders@itmasters.com
web http://www.itmasters.com
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Evans, Eric W.
Sent: 22 December 2000 09:11
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: CRM 4.4 and AR Web
**
Hi, David.
If 'Remedy Web' is an option at all, you may want to consider it.
There's far better workflow support in Remedy Web when compared to ARWeb.
Active Link actions that launch programs or run other processes on the
client, $PROCESS$, OLE, and DDE are NOT supported in Remedy Web. However,
most everything else WILL work.
Hope this helps.
Eric
Eric Evans, Remedy Skilled Professional
Senior Remedy Developer/Administrator
Senior Systems Analyst
Computer Sciences Corporation
Stuttgart, Germany
011-49-711-680-6190
-----Original Message-----
From: David Sanders [mailto:dsanders@ITMASTERS.COM]
Sent: Friday, December 22, 2000 9:59 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: CRM 4.4 and AR Web
**
Seasons greetings all
Can anyone offer some advice? I've got a new installation of CRM 4.4 and
the client wants to use AR Web 4 to access it (not CRM Web). The problem is
that many of the active links perform set focus actions and call Bay
binaries to populate the CRM Coach, and these features don't work with AR
Web.
As I see it, my only option is to duplicate all the workflow, removing these
actions, and test the client with $VERSION$ to see which version of the
workflow to use. But, there's an awful lot of workflow to duplicate and
amend. Does anyone have any other suggestions as to how I might be able to
disable these features for a web client?
Thanks for any suggestions.
David Sanders
Remedy Consultant
=================
IT Masters
tel +44 1895 909500
mobile +44 7785 280510
email dsanders@itmasters.com
web http://www.itmasters.com
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