Is there a way that if your id is say created in uppercase or
lowercase in the User Form that when
a person logs in you can have Remedy ignore the case they are using
and allow them to logon.
Does not limit them to the case the id was created.

Create an escalation to convert all logins, and passwords in the User form
to UPPER, or LOWER. Use the Upper / Lower functions available in set fields.
However the best way to do this is at the data base level. MS SQL has a case
insensitive switch you can set at install. If you are using Oracle I would
check with your DBA.

Aaron~

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Price, Daphne
Sent: 12/20/2000 1:24 PM
To: ARSLIST@LISTSERV.VISTAIT.COMin
Subject:

**

Is there a way that if your id is say created in uppercase or
lowercase in the User Form that when
a person logs in you can have Remedy ignore the case they are using
and allow them to logon.
Does not limit them to the case the id was created.

unsuscribe

_____

Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com.

Thanks!

-----Original Message-----
From: Aaron Marchbanks [mailto:amarch@airmail.net]
Sent: Wednesday, December 20, 2000 3:10 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject:


**

Create an escalation to convert all logins, and passwords in the User form
to UPPER, or LOWER. Use the Upper / Lower functions available in set fields.
However the best way to do this is at the data base level. MS SQL has a case
insensitive switch you can set at install. If you are using Oracle I would
check with your DBA.

Aaron~

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Price, Daphne
Sent: 12/20/2000 1:24 PM
To: ARSLIST@LISTSERV.VISTAIT.COMin
Subject:

**

Is there a way that if your id is say created in uppercase or
lowercase in the User Form that when
a person logs in you can have Remedy ignore the case they are using
and allow them to logon.
Does not limit them to the case the id was created.

Hi,
This is Ashraf Kamal whishing you a merry xmas and a happy aed to all of you


=====
Ashraf Kamal Khalid
Remedy Tecnical Consultant
CyberMAK Information Systems

__________________________________________________
Do You Yahoo!?
Yahoo! Shopping - Thousands of Stores. Millions of Products.
http://shopping.yahoo.com/

Hello all,

I need HELP!

I want to have a different VIEW presented on the WEB,
how is that accomplished? I read somewhere that you
can have different views but can't figure out how to
tell ARWeb what view to use?

As usual TIA :)

=====

Regards,

Linda Gage (415) 656-4470(415) 806-1461

__________________________________________________
Do You Yahoo!?
Yahoo! Photos - Share your holiday photos online!
http://photos.yahoo.com/

Hi, Linda.

You need to name the views so they begin with 'web' followed by what the
view is intended for.

Examples:
webQuery
webSubmit
webModify
webDisplay

Once you've saved views with these names, Remedy and ARWeb will take care of
the rest.

TIP: If you have views with ANY of these names, Remedy will use them
INSTEAD of the default view. So, you can have a webQuery view and ARWeb
will use that view no matter what window type (submit, modify, display,
query) is used. So, if you want all window types to use the same view, save
yourself some work and simply have one web view - or just the views you
need.

Hope this helps.

Eric
Eric Evans, Remedy Skilled Professional
Senior Remedy Developer/Administrator
Senior Systems Analyst
Computer Sciences Corporation
Stuttgart, Germany
011-49-711-680-6190


-----Original Message-----
From: Linda Gage [mailto:lindagage@YAHOO.COM]
Sent: Thursday, December 28, 2000 4:21 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject:


**

Hello all,

I need HELP!

I want to have a different VIEW presented on the WEB,
how is that accomplished? I read somewhere that you
can have different views but can't figure out how to
tell ARWeb what view to use?

As usual TIA :)

=====

Regards,

Linda Gage (415) 656-4470(415) 806-1461

__________________________________________________
Do You Yahoo!?
Yahoo! Photos - Share your holiday photos online!
http://photos.yahoo.com/

Linda,

This feature is in ARWeb 4.0 only, not 3.0. It can be accessed by the URL
parameter &V=


Best Regards,

Ann Zbylut
Process Automation Engineer
GE Capital ITS
Enterprise Management
Work (916) 569-5263
Pager (888) 437-5810


-----Original Message-----
From: Linda Gage [mailto:lindagage@YAHOO.COM]
Sent: Thursday, December 28, 2000 7:21 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject:


**

Hello all,

I need HELP!

I want to have a different VIEW presented on the WEB,
how is that accomplished? I read somewhere that you
can have different views but can't figure out how to
tell ARWeb what view to use?

As usual TIA :)

=====

Regards,

Linda Gage (415) 656-4470(415) 806-1461

__________________________________________________
Do You Yahoo!?
Yahoo! Photos - Share your holiday photos online!
http://photos.yahoo.com/

Thanks!
--- Ann Zbylut wrote:
> **
>
> Linda,
>
> This feature is in ARWeb 4.0 only, not 3.0. It can
> be accessed by the URL
> parameter &V=
>
>
> Best Regards,
>
> Ann Zbylut
> Process Automation Engineer
> GE Capital ITS
> Enterprise Management
> Work (916) 569-5263
> Pager (888) 437-5810
>
>
> -----Original Message-----
> From: Linda Gage [mailto:lindagage@YAHOO.COM]
> Sent: Thursday, December 28, 2000 7:21 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject:
>
>
> **
>
> Hello all,
>
> I need HELP!
>
> I want to have a different VIEW presented on the
> WEB,
> how is that accomplished? I read somewhere that you
> can have different views but can't figure out how to
> tell ARWeb what view to use?
>
> As usual TIA :)
>
> =====
>
> Regards,
>
> Linda Gage (415) 656-4470(415) 806-1461
>
> __________________________________________________
> Do You Yahoo!?
> Yahoo! Photos - Share your holiday photos online!
> http://photos.yahoo.com/
>
>

> To UNSUBSCRIBE, email the message "unsubscribe
> arslist" to:
>
>
>

> To UNSUBSCRIBE, email the message "unsubscribe
> arslist" to:


=====

Regards,

Linda Gage (415) 656-4470(415) 806-1461

__________________________________________________
Do You Yahoo!?
Yahoo! Photos - Share your holiday photos online!
http://photos.yahoo.com/