Hello Listers,

ARS 4.03
NT 4.0 Server SP6
MS SQL 7.0

I am trying to import a definition file that was created as server independent. It definitely is, I checked the file. When I import it I get the fully qualified domain name in all of the ALs. I added Server-Name: mtn-hotline to my ar.cfg file and I even made sure that the server_cache table only had one entry and it reads mtn-hotline. What I'd like to know is where Remedy gets the domain name. All ALs have mtn-hotline.local.domain.com as the server name. The pulldowns in the ALs do show the short name, but then I would have to rebuild almost 300 ALs. Not good. I could add the short name to the def file in place of the "@" but that's not good either. I don't want to have to edit these files before I import.
I am part of an NT domain and the TCP/IP setting has the short name in the hostname field.
Can anyone shed some light on this?
TIA,
John J. Reiser
Software Devel. Analyst / Remedy Administrator
voice: (856) 722-4743
fax: (856) 273-5149
Lockheed Martin
199 Borton Landing Rd.
MS 134-803
Moorestown, NJ 08057
Naval Electronics & Surveillance Systems - Moorestown

The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by me

Remember the digit infront/this holds the length of the servername) of the
servername.

ie:
...17\here_is_my_server

..should be..
...1\@


--
Jarl Groneng
jgroneng@online.no

----- Original Message -----
From: "Reiser, John J"
To:
Sent: Thursday, November 16, 2000 5:11 PM
Subject: Server name for importing .def file


> **
>
> Hello Listers,
>
> ARS 4.03
> NT 4.0 Server SP6
> MS SQL 7.0
>
> I am trying to import a definition file that was created as server
independent. It definitely is, I checked the file. When I import it I get
the fully qualified domain name in all of the ALs. I added Server-Name:
mtn-hotline to my ar.cfg file and I even made sure that the server_cache
table only had one entry and it reads mtn-hotline. What I'd like to know is
where Remedy gets the domain name. All ALs have
mtn-hotline.local.domain.com as the server name. The pulldowns in the ALs do
show the short name, but then I would have to rebuild almost 300 ALs. Not
good. I could add the short name to the def file in place of the "@" but
that's not good either. I don't want to have to edit these files before I
import.
> I am part of an NT domain and the TCP/IP setting has the short name in the
hostname field.
> Can anyone shed some light on this?
> TIA,
> John J. Reiser
> Software Devel. Analyst / Remedy Administrator
> voice: (856) 722-4743
> fax: (856) 273-5149
> Lockheed Martin
> 199 Borton Landing Rd.
> MS 134-803
> Moorestown, NJ 08057
> Naval Electronics & Surveillance Systems - Moorestown
>
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
me
>
>
>

>
>

Hi John

In version 4.0.3, to force the server to import a def file using the short
host name you need to open the Network Control panel, select protocols,
TCP/IP and open its properties. You've probably got domain information
entered here. Remove it, then perform your import.

You can reinstate the domain name if you need it after the import. Version
4.5.* seems better at this as the server reference is stored as @ and will
display as whichever hostname you connect to the server as.

HTH

David Sanders
Remedy Consultant
=================
IT Masters

tel +44 1895 909500
mobile +44 7785 280510
email dsanders@itmasters.com
web http://www.itmasters.com


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Reiser, John J
Sent: 16 November 2000 16:12
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Server name for importing .def file


**

Hello Listers,

ARS 4.03
NT 4.0 Server SP6
MS SQL 7.0

I am trying to import a definition file that was created as server
independent. It definitely is, I checked the file. When I import it I get
the fully qualified domain name in all of the ALs. I added Server-Name:
mtn-hotline to my ar.cfg file and I even made sure that the server_cache
table only had one entry and it reads mtn-hotline. What I'd like to know is
where Remedy gets the domain name. All ALs have
mtn-hotline.local.domain.com as the server name. The pulldowns in the ALs do
show the short name, but then I would have to rebuild almost 300 ALs. Not
good. I could add the short name to the def file in place of the "@" but
that's not good either. I don't want to have to edit these files before I
import.
I am part of an NT domain and the TCP/IP setting has the short name in the
hostname field.
Can anyone shed some light on this?
TIA,
John J. Reiser
Software Devel. Analyst / Remedy Administrator
voice: (856) 722-4743
fax: (856) 273-5149
Lockheed Martin
199 Borton Landing Rd.
MS 134-803
Moorestown, NJ 08057
Naval Electronics & Surveillance Systems - Moorestown

The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by
me

I have been calling Remedy support on this issue all year long and they have
not been able to help me. I have had to redo all my workflow whenever I do
an import. Very frustrating.

If anyone does know of a solution for this I would be greatly interested as
well.

Rhonda

> ----------
> From: Reiser, John J[SMTP:john.j.reiser@LMCO.COM]
> Reply To: Action Request System discussion list(ARSList)
> Sent: 11/16/2000 11:11 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Server name for importing .def file
>
> **
>
> Hello Listers,
>
> ARS 4.03
> NT 4.0 Server SP6
> MS SQL 7.0
>
> I am trying to import a definition file that was created as server
> independent. It definitely is, I checked the file. When I import it I
> get the fully qualified domain name in all of the ALs. I added
> Server-Name: mtn-hotline to my ar.cfg file and I even made sure that the
> server_cache table only had one entry and it reads mtn-hotline. What I'd
> like to know is where Remedy gets the domain name. All ALs have
> mtn-hotline.local.domain.com as the server name. The pulldowns in the ALs
> do show the short name, but then I would have to rebuild almost 300 ALs.
> Not good. I could add the short name to the def file in place of the "@"
> but that's not good either. I don't want to have to edit these files
> before I import.
> I am part of an NT domain and the TCP/IP setting has the short name in the
> hostname field.
> Can anyone shed some light on this?
> TIA,
> John J. Reiser
> Software Devel. Analyst / Remedy Administrator
> voice: (856) 722-4743
> fax: (856) 273-5149
> Lockheed Martin
> 199 Borton Landing Rd.
> MS 134-803
> Moorestown, NJ 08057
> Naval Electronics & Surveillance Systems - Moorestown
>
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
> me
>
>
>
>
>

I am currently working on a PERL script that uses the DBI module with DBD
for Oracle on ARS V4.02. I intend to clean a system at the database level.
One cheat is to have the same number of characters in the new server name as
the old. We stick to 7. I've done most of it, I'm just working on how to
do the LONG columns.

If anyone has done this I'd appreciate the code. It'll save my poor over
worked brain from having to read to much treeware.

Must get back to it.....

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of McCarthy, Rhonda Marie
Sent: 17 November 2000 13:19
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Server name for importing .def file


**

I have been calling Remedy support on this issue all year long and they have
not been able to help me. I have had to redo all my workflow whenever I do
an import. Very frustrating.

If anyone does know of a solution for this I would be greatly interested as
well.

Rhonda

> ----------
> From: Reiser, John J[SMTP:john.j.reiser@LMCO.COM]
> Reply To: Action Request System discussion list(ARSList)
> Sent: 11/16/2000 11:11 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Server name for importing .def file
>
> **
>
> Hello Listers,
>
> ARS 4.03
> NT 4.0 Server SP6
> MS SQL 7.0
>
> I am trying to import a definition file that was created as server
> independent. It definitely is, I checked the file. When I import it I
> get the fully qualified domain name in all of the ALs. I added
> Server-Name: mtn-hotline to my ar.cfg file and I even made sure that the
> server_cache table only had one entry and it reads mtn-hotline. What I'd
> like to know is where Remedy gets the domain name. All ALs have
> mtn-hotline.local.domain.com as the server name. The pulldowns in the ALs
> do show the short name, but then I would have to rebuild almost 300 ALs.
> Not good. I could add the short name to the def file in place of the "@"
> but that's not good either. I don't want to have to edit these files
> before I import.
> I am part of an NT domain and the TCP/IP setting has the short name in the
> hostname field.
> Can anyone shed some light on this?
> TIA,
> John J. Reiser
> Software Devel. Analyst / Remedy Administrator
> voice: (856) 722-4743
> fax: (856) 273-5149
> Lockheed Martin
> 199 Borton Landing Rd.
> MS 134-803
> Moorestown, NJ 08057
> Naval Electronics & Surveillance Systems - Moorestown
>
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
> me
>
>
>
>
>

Thanks for the info.
I ended up doing a search/replace and put in the 11/mtn-hotline in place of 1/@.
of course it worked but it's a step I wanted to leave out.
Maybe when I upgrade . . .

John J. Reiser
Software Devel. Analyst / Remedy Administrator
voice: (856) 722-4743
fax: (856) 273-5149
Lockheed Martin
199 Borton Landing Rd.
MS 134-803
Moorestown, NJ 08057
Naval Electronics & Surveillance Systems - Moorestown

The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased
by me



> -----Original Message-----
> From: David Sanders [mailto:dsanders@ITMASTERS.COM]
> Sent: Thursday, November 16, 2000 11:42 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Server name for importing .def file
>
>
> **
>
> Hi John
>
> In version 4.0.3, to force the server to import a def file
> using the short
> host name you need to open the Network Control panel, select
> protocols,
> TCP/IP and open its properties. You've probably got domain
> information
> entered here. Remove it, then perform your import.
>
> You can reinstate the domain name if you need it after the
> import. Version
> 4.5.* seems better at this as the server reference is stored
> as @ and will
> display as whichever hostname you connect to the server as.
>
> HTH
>
> David Sanders
> Remedy Consultant
> =================
> IT Masters
>
> tel +44 1895 909500
> mobile +44 7785 280510
> email dsanders@itmasters.com
> web http://www.itmasters.com
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Reiser, John J
> Sent: 16 November 2000 16:12
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Server name for importing .def file
>
>
> **
>
> Hello Listers,
>
> ARS 4.03
> NT 4.0 Server SP6
> MS SQL 7.0
>
> I am trying to import a definition file that was
> created as server
> independent. It definitely is, I checked the file. When I
> import it I get
> the fully qualified domain name in all of the ALs. I added
> Server-Name:
> mtn-hotline to my ar.cfg file and I even made sure that the
> server_cache
> table only had one entry and it reads mtn-hotline. What I'd
> like to know is
> where Remedy gets the domain name. All ALs have
> mtn-hotline.local.domain.com as the server name. The
> pulldowns in the ALs do
> show the short name, but then I would have to rebuild almost
> 300 ALs. Not
> good. I could add the short name to the def file in place of
> the "@" but
> that's not good either. I don't want to have to edit these
> files before I
> import.
> I am part of an NT domain and the TCP/IP setting has the
> short name in the
> hostname field.
> Can anyone shed some light on this?
> TIA,
> John J. Reiser
> Software Devel. Analyst / Remedy Administrator
> voice: (856) 722-4743
> fax: (856) 273-5149
> Lockheed Martin
> 199 Borton Landing Rd.
> MS 134-803
> Moorestown, NJ 08057
> Naval Electronics & Surveillance Systems - Moorestown
>
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. -
> paraphrased by
> me
>
>
>
>
>
>
>
>
>

John --

Be careful though. I've found that the server name can be broken over
multiple lines... :*(

19/server
1.mimecom.com

-tony

-----Original Message-----
From: Reiser, John J [mailto:john.j.reiser@LMCO.COM]
Sent: Friday, November 17, 2000 8:20 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Server name for importing .def file


**

Thanks for the info.
I ended up doing a search/replace and put in the 11/mtn-hotline in place of
1/@.
of course it worked but it's a step I wanted to leave out.
Maybe when I upgrade . . .

John J. Reiser
Software Devel. Analyst / Remedy Administrator
voice: (856) 722-4743
fax: (856) 273-5149
Lockheed Martin
199 Borton Landing Rd.
MS 134-803
Moorestown, NJ 08057
Naval Electronics & Surveillance Systems - Moorestown

The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased
by me



> -----Original Message-----
> From: David Sanders [mailto:dsanders@ITMASTERS.COM]
> Sent: Thursday, November 16, 2000 11:42 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Server name for importing .def file
>
>
> **
>
> Hi John
>
> In version 4.0.3, to force the server to import a def file
> using the short
> host name you need to open the Network Control panel, select
> protocols,
> TCP/IP and open its properties. You've probably got domain
> information
> entered here. Remove it, then perform your import.
>
> You can reinstate the domain name if you need it after the
> import. Version
> 4.5.* seems better at this as the server reference is stored
> as @ and will
> display as whichever hostname you connect to the server as.
>
> HTH
>
> David Sanders
> Remedy Consultant
> =================
> IT Masters
>
> tel +44 1895 909500
> mobile +44 7785 280510
> email dsanders@itmasters.com
> web http://www.itmasters.com
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Reiser, John J
> Sent: 16 November 2000 16:12
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Server name for importing .def file
>
>
> **
>
> Hello Listers,
>
> ARS 4.03
> NT 4.0 Server SP6
> MS SQL 7.0
>
> I am trying to import a definition file that was
> created as server
> independent. It definitely is, I checked the file. When I
> import it I get
> the fully qualified domain name in all of the ALs. I added
> Server-Name:
> mtn-hotline to my ar.cfg file and I even made sure that the
> server_cache
> table only had one entry and it reads mtn-hotline. What I'd
> like to know is
> where Remedy gets the domain name. All ALs have
> mtn-hotline.local.domain.com as the server name. The
> pulldowns in the ALs do
> show the short name, but then I would have to rebuild almost
> 300 ALs. Not
> good. I could add the short name to the def file in place of
> the "@" but
> that's not good either. I don't want to have to edit these
> files before I
> import.
> I am part of an NT domain and the TCP/IP setting has the
> short name in the
> hostname field.
> Can anyone shed some light on this?
> TIA,
> John J. Reiser
> Software Devel. Analyst / Remedy Administrator
> voice: (856) 722-4743
> fax: (856) 273-5149
> Lockheed Martin
> 199 Borton Landing Rd.
> MS 134-803
> Moorestown, NJ 08057
> Naval Electronics & Surveillance Systems - Moorestown
>
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. -
> paraphrased by
> me
>
>
>
>
>
>
>
>
>

I'm OK. I'm importing the Data Manager That I downloaded from ESP or Allremedy or Mainhelpdesk or somebody . . .

All I have to do is change the 1\@ to 11\mtn-hotline. But thanks for the warning Tony (and Jarl). When I move from the test server to production I will keep an eye out for this.

John J. Reiser
Software Devel. Analyst / Remedy Administrator
voice: (856) 722-4743
fax: (856) 273-5149
Lockheed Martin
199 Borton Landing Rd.
MS 134-803
Moorestown, NJ 08057
Naval Electronics & Surveillance Systems - Moorestown

The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased
by me



> -----Original Message-----
> From: Tony Worthington [mailto:tworthington@MIMECOM.COM]
> Sent: Friday, November 17, 2000 2:39 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Server name for importing .def file
>
>
> **
>
> John --
>
> Be careful though. I've found that the server name can be broken over
> multiple lines... :*(
>
> 19/server
> 1.mimecom.com
>
> -tony
>
> -----Original Message-----
> From: Reiser, John J [mailto:john.j.reiser@LMCO.COM]
> Sent: Friday, November 17, 2000 8:20 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Server name for importing .def file
>
>
> **
>
> Thanks for the info.
> I ended up doing a search/replace and put in the
> 11/mtn-hotline in place of
> 1/@.
> of course it worked but it's a step I wanted to leave out.
> Maybe when I upgrade . . .
>
> John J. Reiser
> Software Devel. Analyst / Remedy Administrator
> voice: (856) 722-4743
> fax: (856) 273-5149
> Lockheed Martin
> 199 Borton Landing Rd.
> MS 134-803
> Moorestown, NJ 08057
> Naval Electronics & Surveillance Systems - Moorestown
>
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. -
> paraphrased
> by me
>
>
>
> > -----Original Message-----
> > From: David Sanders [mailto:dsanders@ITMASTERS.COM]
> > Sent: Thursday, November 16, 2000 11:42 AM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Re: Server name for importing .def file
> >
> >
> > **
> >
> > Hi John
> >
> > In version 4.0.3, to force the server to import a def file
> > using the short
> > host name you need to open the Network Control panel, select
> > protocols,
> > TCP/IP and open its properties. You've probably got domain
> > information
> > entered here. Remove it, then perform your import.
> >
> > You can reinstate the domain name if you need it after the
> > import. Version
> > 4.5.* seems better at this as the server reference is stored
> > as @ and will
> > display as whichever hostname you connect to the server as.
> >
> > HTH
> >
> > David Sanders
> > Remedy Consultant
> > =================
> > IT Masters
> >
> > tel +44 1895 909500
> > mobile +44 7785 280510
> > email dsanders@itmasters.com
> > web http://www.itmasters.com
> >
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Reiser, John J
> > Sent: 16 November 2000 16:12
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Server name for importing .def file
> >
> >
> > **
> >
> > Hello Listers,
> >
> > ARS 4.03
> > NT 4.0 Server SP6
> > MS SQL 7.0
> >
> > I am trying to import a definition file that was
> > created as server
> > independent. It definitely is, I checked the file. When I
> > import it I get
> > the fully qualified domain name in all of the ALs. I added
> > Server-Name:
> > mtn-hotline to my ar.cfg file and I even made sure that the
> > server_cache
> > table only had one entry and it reads mtn-hotline. What I'd
> > like to know is
> > where Remedy gets the domain name. All ALs have
> > mtn-hotline.local.domain.com as the server name. The
> > pulldowns in the ALs do
> > show the short name, but then I would have to rebuild almost
> > 300 ALs. Not
> > good. I could add the short name to the def file in place of
> > the "@" but
> > that's not good either. I don't want to have to edit these
> > files before I
> > import.
> > I am part of an NT domain and the TCP/IP setting has the
> > short name in the
> > hostname field.
> > Can anyone shed some light on this?
> > TIA,
> > John J. Reiser
> > Software Devel. Analyst / Remedy Administrator
> > voice: (856) 722-4743
> > fax: (856) 273-5149
> > Lockheed Martin
> > 199 Borton Landing Rd.
> > MS 134-803
> > Moorestown, NJ 08057
> > Naval Electronics & Surveillance Systems - Moorestown
> >
> > The star that burns twice as bright burns half as long.
> > Pay close attention and be illuminated by its brilliance. -
> > paraphrased by
> > me
> >
> >
> >
> >
> >
> >
> >
> >
> >
>
>
>
>
>
>
>
>
>

Is your server name different from you SQL or remedy server name. And also
is your server a BDC. I know that itshould not be a PDC or a BDC.



----- Original Message -----
From: "McCarthy, Rhonda Marie"
To:
Sent: Friday, November 17, 2000 08:19 AM
Subject: Re: Server name for importing .def file


> **
>
> I have been calling Remedy support on this issue all year long and they
have
> not been able to help me. I have had to redo all my workflow whenever I
do
> an import. Very frustrating.
>
> If anyone does know of a solution for this I would be greatly interested
as
> well.
>
> Rhonda
>
> > ----------
> > From: Reiser, John J[SMTP:john.j.reiser@LMCO.COM]
> > Reply To: Action Request System discussion list(ARSList)
> > Sent: 11/16/2000 11:11 AM
> > To: ARSLIST@LISTSERV.VISTAIT.COM
> > Subject: Server name for importing .def file
> >
> > **
> >
> > Hello Listers,
> >
> > ARS 4.03
> > NT 4.0 Server SP6
> > MS SQL 7.0
> >
> > I am trying to import a definition file that was created as
server
> > independent. It definitely is, I checked the file. When I import it I
> > get the fully qualified domain name in all of the ALs. I added
> > Server-Name: mtn-hotline to my ar.cfg file and I even made sure that the
> > server_cache table only had one entry and it reads mtn-hotline. What
I'd
> > like to know is where Remedy gets the domain name. All ALs have
> > mtn-hotline.local.domain.com as the server name. The pulldowns in the
ALs
> > do show the short name, but then I would have to rebuild almost 300 ALs.
> > Not good. I could add the short name to the def file in place of the
"@"
> > but that's not good either. I don't want to have to edit these files
> > before I import.
> > I am part of an NT domain and the TCP/IP setting has the short name in
the
> > hostname field.
> > Can anyone shed some light on this?
> > TIA,
> > John J. Reiser
> > Software Devel. Analyst / Remedy Administrator
> > voice: (856) 722-4743
> > fax: (856) 273-5149
> > Lockheed Martin
> > 199 Borton Landing Rd.
> > MS 134-803
> > Moorestown, NJ 08057
> > Naval Electronics & Surveillance Systems - Moorestown
> >
> > The star that burns twice as bright burns half as long.
> > Pay close attention and be illuminated by its brilliance. - paraphrased
by
> > me
> >
> >
> >
> >
> >
>
>
>

I have had production and development servers on BDCs and PDCs for three
years with no problem at all - BUT - the Remedy servers have their own
domain that only I (and they) log in to. I do NOT currently intend to mix
Remedy and Active Directory, however; after several months of observing the
level of activity on my three Win2K AD servers, I will put Remedy on Win2K
member servers only. I suspect that you are being warned against putting
Remedy on a domain controller that has a production user authentication
load, and I would not recommend that either.

In my experience the determining factor on server naming for imported
definitions has been how you log in to the admin tool (and how you installed
Remedy in the first place)! We have always used the FQDN (fully qualified
domain name) here due to long-standing problems with the UNIX-based static
naming services still in use on our campus, and always enter the FQDN during
installations, imports, administration, and everyday use. Consistent use of
the FQDN has consistently kept us out of trouble here, although I know
others have tried to operate totally on the short name. I could be
completely mistaken on the mechanics of this, but we have yet to see server
name as a problem for our Windows, Solaris, ARWeb, or RemedyWeb clients.

Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/helpdesk/
Help Desk 4.0 on ARS 4.5.1
ARWeb 3.02/Remedy Web 4.1 on BackOffice 4.5
(NT4 Sp6a/SQLSrvr7 Sp2/Exch5.5 Sp3/IIS 4.0)

> -----Original Message-----
> From: Laren [mailto:thebaileys@CSINET.NET]
> Sent: Sunday, November 19, 2000 3:55 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Server name for importing .def file
> **
>
> Is your server name different from you SQL or remedy server
> name. And also
> is your server a BDC. I know that itshould not be a PDC or a BDC.
>
> ----- Original Message -----
> From: "McCarthy, Rhonda Marie"
> To:
> Sent: Friday, November 17, 2000 08:19 AM
> Subject: Re: Server name for importing .def file