Hello,

Yes, I am having the same problem.


Susan Ransom
CACI
Remedy Developer




"Dollus, Mary"
MIL> cc:
Sent by: "Action Subject: Re: Help Desk Manual
Request System
discussion
list(ARSList)"
STAIT.COM>


09/13/00 09:27 AM
Please respond to
"Action Request
System discussion
list(ARSList)"





**

Morning,

When I try to access that site, I keep getting error messages indicating
that page is not on their site. Has anyone else had that problem?

Thanks,
Mary Dollus
Scott AFB, IL
CIBER


-----Original Message-----
From: Ashraf Elrefaey [mailto:refaey@WORKFLOW.CO.NZ]
Sent: Tuesday, September 12, 2000 9:54 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Help Desk Manual


**

Finished uploading the files at:
http://www.crosswinds.net/~motorhead123/

Thanks to Joe Ferguson [Joef@i-link.net]

regards,
Ashraf


> -----Original Message-----
> From: Charlene Fang [SMTP:cfang@SYMBIO.COM.TW]
> Sent: Thursday, September 07, 2000 6:20 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Help Desk Manual
>
> **
>
> Hi Ashraf,
>
> I would appreciate it if you could send a copy of them to me.
> My email address is charlene@symbio.com.tw
>
> Thanks a lot,
>
> Charlene Fang
> Symbio Systems Inc.
> charlene@symbio.com.tw
> 886-2-2717-3983*609
>
> ----- Original Message -----
> From: Ashraf Elrefaey
> To:
> Sent: Wednesday, September 06, 2000 AM 06:12
> Subject: Re: Help Desk Manual
>
>
> > **
> >
> > Dear Mitchele,
> >
> > I have lot of power point presentations that teaches almost everything
> about
> > Remedy, titles include:
> >
> > Help Desk v4.0
> > Change management v4.0
> > User Tool
> > Admin Tool
> > Asset Management v4.0
> > API System Programming
> >
> > Plus many others. Each group of PPT files is 20-30MB in size, I can
send
> you
> > whatever you want directly to your e-mail address but you have to ask
> your
> > e-mail administrator first to grow-up your mailbox quota.
> >
> > PS: User and Admin PPT file are v4.0 but can be modified to v4.5 very
> > easily, propably few hours of work.
> >
> > Thanking you,
> >
> > Very truly yours,
> > Ashraf Elrefaey
> >
> > > -----Original Message-----
> > > From: Michele Flythe [SMTP:mflythe@NET2PHONE.COM]
> > > Sent: Wednesday, September 06, 2000 9:52 AM
> > > To: ARSLIST@LISTSERV.VISTAIT.COM
> > > Subject: Help Desk Manual
> > >
> > > **
> > >
> > > I am trying to build a new Help Desk quick reference manual.
> > > Does anyone have any electronic documents or presentations?
> > >
> > > I am training my users on ARS 4.5 and Help Desk 4.0.
> > >
> > > Thanks,
> > >
> > >
> > > Michele
> > >
> > >
> > >
> > >
> >
> >
> >
>
>
>
>
>

Sorry about that, folks. Evidently with these free site, you get what you
pay for. :o)

I have no idea why, but it seems that the account that was set up yesterday
has been whacked by the powers-that-be at Crosswinds. I can't seem to find
any explanation as to why, either.

So, I'm setting up a different site as I type this, and will give you all
the address when it's completed. Shouldn't be too long.

-joe

-> When I try to access that site, I keep getting error
-> messages indicating
-> that page is not on their site. Has anyone else had that problem?

Maria
Bose Corporation

-----Original Message-----
From: Ashraf Elrefaey [ mailto:refaey@WORKFLOW.CO.NZ]
Sent: Tuesday, September 12, 2000 10:54 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Help Desk Manual


**

Finished uploading the files at:
http://www.crosswinds.net/~motorhead123/

Thanks to Joe Ferguson [Joef@i-link.net]

regards,
Ashraf


> -----Original Message-----
> From: Charlene Fang [SMTP:cfang@SYMBIO.COM.TW]
> Sent: Thursday, September 07, 2000 6:20 PM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Help Desk Manual
>
> **
>
> Hi Ashraf,
>
> I would appreciate it if you could send a copy of them to me.
> My email address is charlene@symbio.com.tw
>
> Thanks a lot,
>
> Charlene Fang
> Symbio Systems Inc.
> charlene@symbio.com.tw
> 886-2-2717-3983*609
>
> ----- Original Message -----
> From: Ashraf Elrefaey
> To:
> Sent: Wednesday, September 06, 2000 AM 06:12
> Subject: Re: Help Desk Manual
>
>
> > **
> >
> > Dear Mitchele,
> >
> > I have lot of power point presentations that teaches almost everything
> about
> > Remedy, titles include:
> >
> > Help Desk v4.0
> > Change management v4.0
> > User Tool
> > Admin Tool
> > Asset Management v4.0
> > API System Programming
> >
> > Plus many others. Each group of PPT files is 20-30MB in size, I can send
> you
> > whatever you want directly to your e-mail address but you have to ask
> your
> > e-mail administrator first to grow-up your mailbox quota.
> >
> > PS: User and Admin PPT file are v4.0 but can be modified to v4.5 very
> > easily, propably few hours of work.
> >
> > Thanking you,
> >
> > Very truly yours,
> > Ashraf Elrefaey
> >
> > > -----Original Message-----
> > > From: Michele Flythe [SMTP:mflythe@NET2PHONE.COM]
> > > Sent: Wednesday, September 06, 2000 9:52 AM
> > > To: ARSLIST@LISTSERV.VISTAIT.COM
> > > Subject: Help Desk Manual
> > >
> > > **
> > >
> > > I am trying to build a new Help Desk quick reference manual.
> > > Does anyone have any electronic documents or presentations?
> > >
> > > I am training my users on ARS 4.5 and Help Desk 4.0.
> > >
> > > Thanks,
> > >
> > >
> > > Michele
> > >
> > >
> > >
> > >
> >
> >
> >
>
>
>
>
>

Yes, I am getting this same error. I wrote directly to Ashraf regarding this.

Janice K. Woods
City of Long Beach
Remedy Administrator
(562) 570-5385 - phone
(562) 570-7156 - fax

Try this site. I know Ashraf was having troubles with it earlier, but I
just tried it now and it works. A little slow, but works...

http://members.xoom.com/motorheadmp3/

Joe Ferguson
Remedy System Administrator
I-Link, Inc.
(801) 576-5033

Hi Joe,

I am able to get to this site, but when I click Help Desk V4.0, I get another error indicating Bad Request. HTTP Error 400.
HELP!

Janice K. Woods
City of Long Beach
Remedy Administrator
(562) 570-5385 - phone
(562) 570-7156 - fax

Art Milbuta
Remedy Consultant





Janice_Woods@CI.LONG-BEACH.CA.US on 09/13/2000 02:45:45 PM

Please respond to "Action Request System discussion list(ARSList)"


To: ARSLIST@LISTSERV.VISTAIT.COM
cc: (bcc: Arthur Milbuta/SIAC)
Subject: Re: Help Desk Manual




Hi Joe,

I am able to get to this site, but when I click Help Desk V4.0, I get
another error indicating Bad Request. HTTP Error 400.
HELP!

Janice K. Woods
City of Long Beach
Remedy Administrator
(562) 570-5385 - phone
(562) 570-7156 - fax

When I click on the Helpdesk v4.0 link on the website I am taken to a page
indicating "member not found". Some of the other links to do work however.

Connie Rutlin
Stora Enso North American




Joe Ferguson @LISTSERV.VISTAIT.COM> on 09/13/2000 12:49:56
PM

Please respond to "Action Request System discussion list(ARSList)"


Sent by: "Action Request System discussion list(ARSList)"



To: ARSLIST@LISTSERV.VISTAIT.COM
cc:

Subject: Re: Help Desk Manual


**

Try this site. I know Ashraf was having troubles with it earlier, but I
just tried it now and it works. A little slow, but works...

http://members.xoom.com/motorheadmp3/

Joe Ferguson
Remedy System Administrator
I-Link, Inc.
(801) 576-5033

Thanks Joe for your reply.
It looks like they removed the site after 12 GB of traffic in one day!
I hope you post the new URL whenever it's available
in the meantime, I've uploaded another copy at:

http://members.xoom.com/motorheadmp3

Everyone can download from there until XOOM close the site :-)))
two files still missing, don't know why XOOM is not accepting them

regards,
Ashraf Elrefaey

> -----Original Message-----
> From: Joe Ferguson [SMTP:Joef@I-LINK.NET]
> Sent: Thursday, September 14, 2000 3:03 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject: Re: Help Desk Manual
>
> **
>
> Sorry about that, folks. Evidently with these free site, you get what you
> pay for. :o)
>
> I have no idea why, but it seems that the account that was set up
> yesterday
> has been whacked by the powers-that-be at Crosswinds. I can't seem to
> find
> any explanation as to why, either.
>
> So, I'm setting up a different site as I type this, and will give you all
> the address when it's completed. Shouldn't be too long.
>
> -joe
>
> -> When I try to access that site, I keep getting error
> -> messages indicating
> -> that page is not on their site. Has anyone else had that problem?
>
>
>
>