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Hi there Listeners

I dont know if anyone has asked this question before but here goes.
Is there a way to intigrate a Spell checker into Remedy for Character fields
and problem diary fields.
The reason that I ask is that I have been asked by management to look into
this as some operators are typing information with incorrect spelling and it
is causing some headache.

Cheers
Brad Murphy
NBS Bank LTD
bmurphy@nbs.co.za
Cell #: +27 82 377 0769




WARNING:
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is not intended for you, you may not copy, distribute nor disclose the
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It is possible through OLE to use the spell checker provided in microsoft
word. As far as the details of how to do this, I am unclear though.

Hope this gets you pointed in the right direction.

Axton Grams
CBSI
903-624-7133
gramsa49@hotmail.com

----- Original Message -----
From: "Murphy, Bradley"
To:
Sent: Wednesday, September 06, 2000 1:59 AM


> **
>
> Hi there Listeners
>
> I dont know if anyone has asked this question before but here goes.
> Is there a way to intigrate a Spell checker into Remedy for Character
fields
> and problem diary fields.
> The reason that I ask is that I have been asked by management to look into
> this as some operators are typing information with incorrect spelling and
it
> is causing some headache.
>
> Cheers
> Brad Murphy
> NBS Bank LTD
> bmurphy@nbs.co.za
> Cell #: +27 82 377 0769
>
>
>
>
> WARNING:
> Any unauthorised use or interception of this email is illegal. If this
email
> is not intended for you, you may not copy, distribute nor disclose the
> contents to anyone. Save for bona fide company matters, the BoE Group does
> not accept any responsibility for the opinions expressed in this email.
> For further details please see: http://www.nbs.co.za/emaildisclaim.htm
>
>
>

>

Yes there is. See pages 7-2 in the 4.0 Admin Guide vol. 2 for step by step

Tom Hamil
Litton/PRC

-----Original Message-----
From: Murphy, Bradley [mailto:BMurphy@NBS.CO.ZA]
Sent: Wednesday, September 06, 2000 02:59 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject:


**

Hi there Listeners

I dont know if anyone has asked this question before but here goes.
Is there a way to intigrate a Spell checker into Remedy for Character fields
and problem diary fields.
The reason that I ask is that I have been asked by management to look into
this as some operators are typing information with incorrect spelling and it
is causing some headache.

Cheers
Brad Murphy
NBS Bank LTD
bmurphy@nbs.co.za
Cell #: +27 82 377 0769




WARNING:
Any unauthorised use or interception of this email is illegal. If this email
is not intended for you, you may not copy, distribute nor disclose the
contents to anyone. Save for bona fide company matters, the BoE Group does
not accept any responsibility for the opinions expressed in this email.
For further details please see: http://www.nbs.co.za/emaildisclaim.htm

Brad,

ON the user form, search for all users, highlight them all and select Actions from the toolbar, modify all, then select Read license and save. That will save them all in one shot.

Joelie

Joelie J. Dudley
Technical Support Center
717-531-5813
jdudley@psu.edu

>>> BMurphy@NBS.CO.ZA 9/13/00 8:01:23 AM >>>
**

Hi there Listeners

Hope that all is well there

Does any one have any ideas on how I can chanage all the License Settings
for all my people to a read license quickly and effectively.
I need to change their licenses from None to Read and dont feel like doing
them one at a time.

Thanks
Brad




WARNING:
Any unauthorised use or interception of this email is illegal. If this email
is not intended for you, you may not copy, distribute nor disclose the
contents to anyone. Save for bona fide company matters, the BoE Group does
not accept any responsibility for the opinions expressed in this email.
For further details please see: http://www.nbs.co.za/emaildisclaim.htm

Hi there Listeners

Hope that all is well there

Does any one have any ideas on how I can chanage all the License Settings
for all my people to a read license quickly and effectively.
I need to change their licenses from None to Read and dont feel like doing
them one at a time.

Thanks
Brad




WARNING:
Any unauthorised use or interception of this email is illegal. If this email
is not intended for you, you may not copy, distribute nor disclose the
contents to anyone. Save for bona fide company matters, the BoE Group does
not accept any responsibility for the opinions expressed in this email.
For further details please see: http://www.nbs.co.za/emaildisclaim.htm

You should be able to do a list of all your users, then choose Modify All.
Make your change and save.

Thanks,
Debbie Herberger
Supervisor, Database Administrator
debbie.herberger@adelphiacom.com
(814)260-6453



-----Original Message-----
From: Murphy, Bradley [mailto:BMurphy@NBS.CO.ZA]
Sent: Wednesday, September 13, 2000 8:01 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject:


**

Hi there Listeners

Hope that all is well there

Does any one have any ideas on how I can chanage all the License Settings
for all my people to a read license quickly and effectively.
I need to change their licenses from None to Read and dont feel like doing
them one at a time.

Thanks
Brad




WARNING:
Any unauthorised use or interception of this email is illegal. If this email
is not intended for you, you may not copy, distribute nor disclose the
contents to anyone. Save for bona fide company matters, the BoE Group does
not accept any responsibility for the opinions expressed in this email.
For further details please see: http://www.nbs.co.za/emaildisclaim.htm

UserTool-> Mark all records you want to change-> Action -> Modify All -> Set
the license to Read.

--
Jarl Groneng
jgroneng@online.no

> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Murphy, Bradley
> Sent: 13. september 2000 14:01
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject:
>
>
> **
>
> Hi there Listeners
>
> Hope that all is well there
>
> Does any one have any ideas on how I can chanage all the License Settings
> for all my people to a read license quickly and effectively.
> I need to change their licenses from None to Read and dont feel like doing
> them one at a time.
>
> Thanks
> Brad
>
>
>
>
> WARNING:
> Any unauthorised use or interception of this email is illegal. If
> this email
> is not intended for you, you may not copy, distribute nor disclose the
> contents to anyone. Save for bona fide company matters, the BoE Group does
> not accept any responsibility for the opinions expressed in this email.
> For further details please see: http://www.nbs.co.za/emaildisclaim.htm
>
>
>
>
>
>

Hi there all

I am currently running HelpDesk 4 on my unix server and I am having a slow
reponse error. We are near completion of setting up the HelpDesk 4 module
and I have been getting the below error message on the Unix server.

remedy sendmail [1159]: unable to qualify my own domain name (remedy.) --
using short name
remedy sendmail [1171]: unalbe to qualify my own domain name (remedy.) --
using short name

Has any one had this problem before ??

Brad




WARNING:
Any unauthorised use or interception of this email is illegal. If this email
is not intended for you, you may not copy, distribute nor disclose the
contents to anyone. Save for bona fide company matters, the BoE Group does
not accept any responsibility for the opinions expressed in this email.
For further details please see: http://www.nbs.co.za/emaildisclaim.htm

You probably need to put a line in your sendmail.cf file (most likely found
in /etc or /etc/mail) that says:

Dj$w.your.domain.name

(substitute your domain name for "your.domain.name"). This should go after
the line that starts with "Cw". If you have Solaris, there will already be
a Dj$w line, but it is commented out with a "#". Restart sendmail (kill
-HUP ) and you should be ready to go.

If you have trouble, you can try emailing me your sendmail.cf file.

Good luck,
Julie

Julie L Baumler
System Administrator
Multnomah County ISD

> -----Original Message-----
> From: Murphy, Bradley [mailto:BMurphy@NBS.CO.ZA]
> Sent: Wednesday, September 13, 2000 7:11 AM
> To: ARSLIST@LISTSERV.VISTAIT.COM
> Subject:
>
>
> **
>
> Hi there all
>
> I am currently running HelpDesk 4 on my unix server and I am
> having a slow
> reponse error. We are near completion of setting up the
> HelpDesk 4 module
> and I have been getting the below error message on the Unix server.
>
> remedy sendmail [1159]: unable to qualify my own domain name
> (remedy.) --
> using short name
> remedy sendmail [1171]: unalbe to qualify my own domain name
> (remedy.) --
> using short name
>
> Has any one had this problem before ??
>
> Brad
>
>
>
>
> WARNING:
> Any unauthorised use or interception of this email is
> illegal. If this email
> is not intended for you, you may not copy, distribute nor disclose the
> contents to anyone. Save for bona fide company matters, the
> BoE Group does
> not accept any responsibility for the opinions expressed in
> this email.
> For further details please see: http://www.nbs.co.za/emaildisclaim.htm
>
>
>
>
>