I saw somewhere once, a procedure to remove "Remedy On The Web" option from
the 3.2.x User tool.
Does anyone know where this procedure is or how to remove this option?

Jerrie Spillman

Add the line

DisableWeb=1

under the

[Desktop]

section of your ar.ini file.

Erik Kueng
ARS Administrator
RTC Ltd., Switzerland




Jerrie Spillman wrote:

> I saw somewhere once, a procedure to remove "Remedy On The Web" option from
> the 3.2.x User tool.
> Does anyone know where this procedure is or how to remove this option?
>
> Jerrie Spillman

Listers,

I'm wondering if image files can be used within action requests. I have a
database full of circuit diagrams, and when there's a problem with a
particular circuit, I'd like to be able to include the diagram that goes
along with that circuit.

Ultimately, I'd like the application to be able to pull the diagram whe a
certain cirucit number is entered into a field. If doing this graphically
isn't possible, could you use hypertext instead?

Thanks!
Sean A. Collins, SrA, USAF
Network Administration
92CS/SCBN1 Fairchild AFB WA 99011
DSN: 657-COMM Commercial: 509.247.COMM
sean.collins@fairchild.af.mil

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That's apparently a 4.0 function, though I haven't had a chance to try it
out. There's also a product called AR Attach from Mansys, I think, that
will allow that on a pre-4.0 platform.

Rick Cook
AMS Remedy Consultant
425-580-8139

> -----Original Message-----
> From: Collins Sean SRA 92CS/SCBN5 657-2666
> [SMTP:sean.collins@FAIRCHILD.AF.MIL]
> Sent: Thursday, March 04, 1999 8:02 AM
> To: ARSLIST@LISTSERV.ACSU.BUFFALO.EDU
> Subject:
>
> Listers,
>
> I'm wondering if image files can be used within action requests. I have a
> database full of circuit diagrams, and when there's a problem with a
> particular circuit, I'd like to be able to include the diagram that goes
> along with that circuit.
>
> Ultimately, I'd like the application to be able to pull the diagram whe a
> certain cirucit number is entered into a field. If doing this graphically
> isn't possible, could you use hypertext instead?
>
> Thanks!
> Sean A. Collins, SrA, USAF
> Network Administration
> 92CS/SCBN1 Fairchild AFB WA 99011
> DSN: 657-COMM Commercial: 509.247.COMM
> sean.collins@fairchild.af.mil
>
> --------------------------------------------------------------------------
> -
> To unsubscribe from this list, send mail to listserv@listserv.buffalo.edu
> with a body of "unsubscribe arslist". The subject line is ignored.

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Sorry, I am using crystal 6.5 to draw the reports....

--------------------------------------------------------------------
What reporting tool are you using? Since you referenced the ODBC
driver, I take
it this is not Remedy's reporting process.
Office 97's version of excel has a cell limitation of about 255
characters;
after that, everything gets truncated.
I don't know of any other tools which behave in that manner.




ARSLIST@LISTSERV.ACSU.BUFFALO.EDU on 03/03/99 15:39:28

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Here's an idea for you...

1) Put all your diagrams in HTML files with a name similar to diagram#.html

2) Create an AL that writes the value of $OS$ to a temp field

2) Create another AL that performs a Run Process based on the $OS$ results
from the first AL.
-For Win 95, run c:\command.com /c start http:\\URL_TO_DIAGRAM

-For NT, use c:\winnt\system32\cmd.exe /c start http:\\URL_TO_DIAGRAM

The end result should be a web page displaying the requested circuit diagram
in the default web browser for that system.

HTH

-Dennis


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.ACSU.BUFFALO.EDU]On Behalf Of Cook, Rick
Sent: Thursday, March 04, 1999 11:19 AM
To: ARSLIST@LISTSERV.ACSU.BUFFALO.EDU
Subject:


That's apparently a 4.0 function, though I haven't had a chance to try it
out. There's also a product called AR Attach from Mansys, I think, that
will allow that on a pre-4.0 platform.

Rick Cook
AMS Remedy Consultant
425-580-8139

> -----Original Message-----
> From: Collins Sean SRA 92CS/SCBN5 657-2666
> [SMTP:sean.collins@FAIRCHILD.AF.MIL]
> Sent: Thursday, March 04, 1999 8:02 AM
> To: ARSLIST@LISTSERV.ACSU.BUFFALO.EDU
> Subject:
>
> Listers,
>
> I'm wondering if image files can be used within action requests. I have a
> database full of circuit diagrams, and when there's a problem with a
> particular circuit, I'd like to be able to include the diagram that goes
> along with that circuit.
>
> Ultimately, I'd like the application to be able to pull the diagram whe a
> certain cirucit number is entered into a field. If doing this graphically
> isn't possible, could you use hypertext instead?
>
> Thanks!
> Sean A. Collins, SrA, USAF
> Network Administration
> 92CS/SCBN1 Fairchild AFB WA 99011
> DSN: 657-COMM Commercial: 509.247.COMM
> sean.collins@fairchild.af.mil
>
> --------------------------------------------------------------------------
> -
> To unsubscribe from this list, send mail to listserv@listserv.buffalo.edu
> with a body of "unsubscribe arslist". The subject line is ignored.

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Hi,

I really hope that someone is able to help me....

I have a 3.2system based on SQL. We use Networker (Legato) for our
backup-routines. For almost a year it has been working just perfect, but
not anymore.

It seems that someone or something keeps destroying my logdatabase,
either by Bulk Copying, or by Dump Transaction With No_Log.


I can't find the problem. Neither in SQL or in ARS.

Hope for some clues.......

Marit Soderberg
Trafikregistret

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Create a text filed and insert URL to diagram.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@LISTSERV.ACSU.BUFFALO.EDU] On Behalf Of Collins Sean SRA
92CS/SCBN5 657-2666
Sent: Thursday, March 04, 1999 7:02 PM
To: ARSLIST@LISTSERV.ACSU.BUFFALO.EDU
Subject:

Listers,

I'm wondering if image files can be used within action requests. I have a
database full of circuit diagrams, and when there's a problem with a
particular circuit, I'd like to be able to include the diagram that goes
along with that circuit.

Ultimately, I'd like the application to be able to pull the diagram whe a
certain cirucit number is entered into a field. If doing this graphically
isn't possible, could you use hypertext instead?

Thanks!
Sean A. Collins, SrA, USAF
Network Administration
92CS/SCBN1 Fairchild AFB WA 99011
DSN: 657-COMM Commercial: 509.247.COMM
sean.collins@fairchild.af.mil

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Is it practical to change the dB password to see if anyone screams!

-----Original Message-----
From: Söderberg Marit TRd [SMTP:marit.soderberg@VV.SE]
Sent: March 11, 1999 13:05
To: ARSLIST@LISTSERV.ACSU.BUFFALO.EDU
Subject:

Hi,

I've got a problem. Almost every night something or someone seems to
change
the settings on my SQL-db. And on the morning the setting is "Select
into/Bulk Copy" even though I the evening before unmarked it.

Now, this causes some problems.

I've checked all logfiles that i can think of, but ended up with
nothing.

Please, help me. As far as I know I donät run any jobs during the
night, no
copying of data. Could Action Request System do this by itself, or
have we
something else "ghosting" around in the server?

For backups we use Legato, if it matters.

Hopeful...

Marit Soderberg, Swedish National Road Administration


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Hi,

I've got a problem. Almost every night something or someone seems to change
the settings on my SQL-db. And on the morning the setting is "Select
into/Bulk Copy" even though I the evening before unmarked it.

Now, this causes some problems.

I've checked all logfiles that i can think of, but ended up with nothing.

Please, help me. As far as I know I donät run any jobs during the night, no
copying of data. Could Action Request System do this by itself, or have we
something else "ghosting" around in the server?

For backups we use Legato, if it matters.

Hopeful...

Marit Soderberg, Swedish National Road Administration

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