beat ya to it. :) I did mine a little differently though. I created a
form and a filter to modify all based on the assinged group = assigned group
on the ticket and then push that value to the assignee group. You know what
I find amazing.....sometimes...the most simple solutions are the hardest to
come up with!!! :)

Thanks a bunch.
SrA Sherri A. Moore

-----Original Message-----
From: strauss [mailto:strauss@remedy.acs.unt.edu]
Sent: Monday, July 10, 2000 8:59 PM
To: 'Sherri.Moore@MALMSTROM.AF.MIL'
Subject: RE: Update field


I had to do a lot of this when I converted from Help Desk 3 to 4 last fall -
including that particular field - I used MS Access 2000 with an ODBC
connection to the SQL Server database to push in the changes underneath ARS.

Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/helpdesk/

tickets already submitted.

Thanks
SrA Sherri A. Moore