I have the following services on Windows NT :

Remedy Action Request Server.
Remedy Application Service.
Remedy Flashboards.
Remedy Notifier.
Remedy Portmapper.

All of them are activated automatically. For some reason, if the server turns
off and then turns on,the Remedy Flashboards service does not activate
automatically and when I activate it manually, the Remedy Application Service
gets deactivated. I want to know if I have to follow a specific order when
activating them. Could you help me?

Thank you,
Silvia


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I found some info in Admin Guide Vol 2 in reference to
NT Services.

"If you want to stop all the Remedy Services, stop
them in the following order:

Remedy Action Request System Server
Remedy Mail Server
Remedy Notifier Server
Remedy Portmapper"

I know this may not help much... but here is more
information (from Remedy Support)

You can make one service depend on another service

To add a dependancy for the Remedy Application
Service, you would have to
add a value in the registry.

Open up your Registry Editor with regedt32 (Click on
Start > Run >
regedt32). Go to HKey Local Machine on Local Machine
> System > Current
Control Set > Services > Remedy Application Service.
Highlight the Remedy
Application Service and click on Edit > Add Value.
The Value Name should be
DependOnService. The Data type should be REG_MULTI_SZ
(select this from the
list). Click on OK. This will bring up another
window which will say
MultiString Editor and ask you to enter Data Here add
the following data
(please pay attention to the case): Remedy Action
Request System Server.
Click on OK this will make the Remedy Application
Service dependent on the
Remedy Action Request System Server.

You might also consider setting Services to Manual,
create a batch file in a "tested" order to start/stop
services in the proper order

ie

net start "Remedy Action Request System Server"
net start "Remedy Mail Server"

etc..

There is also a tool for NT "Autoexnt.exe" that will
allow you to convert your tested batch file into an NT
Service so the batch file will execute without logging
in to the server. (So that if you have to reboot the
server you do not have to login and start the batch
file)

HTH
James

--- Silvia Velásquez
wrote:
> Hi, listers...
>
> I have the following services on Windows NT :
>
> Remedy Action Request Server.
> Remedy Application Service.
> Remedy Flashboards.
> Remedy Notifier.
> Remedy Portmapper.
>
> All of them are activated automatically. For some
> reason, if the server turns
> off and then turns on,the Remedy Flashboards service
> does not activate
> automatically and when I activate it manually, the
> Remedy Application Service
> gets deactivated. I want to know if I have to follow
> a specific order when
> activating them. Could you help me?
>
> Thank you,
>
> Silvia
>
>

> Unsubscribe to: Text
> is: unsubscribe arslist
>

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