When I have a ticket in modify position this form and change a field - OK -
save button is inactivated, but if I leave the ticket I still get the
question - "Do You want to save" - If I answer "Yes" the ticket is saved !

So - disable Save is just a bit on the way - to avoid users from changing
tickets from a joinform I have all important fields read only, an AL change
to Read/Write on OPERATION = "QUERY".

Is there a better way to prevent users from changing data in the base forms
?

Thanks, L ars


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you fiddle with the permissions on the entry ID field.

On Fri, 14 Jan 2000 08:48:40 +0100, lars.pettersson@DATA.VATTENFALL.SE
wrote:

>Hi - anyone seen this: I have disabled 'Save' (Menu access) for a joinform.
>When I have a ticket in modify position this form and change a field - OK -
>save button is inactivated, but if I leave the ticket I still get the
>question - "Do You want to save" - If I answer "Yes" the ticket is saved !
>
>So - disable Save is just a bit on the way - to avoid users from changing
>tickets from a joinform I have all important fields read only, an AL change
>to Read/Write on OPERATION = "QUERY".
>
>Is there a better way to prevent users from changing data in the base forms
>?
>
>Thanks, L ars
>
>
>To Unsubscribe send e-mail to:
>body of text is: unsubscribe arslist


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and embed it in an active link that fires during an appropriate user action
(that will depend on how people use your join form - it could be a button
press, a field gaining or losing focus, etc. It should be an action(s) that
your users are likely to do every time they use your form). The effect of
this is to make Remedy "forget" that any changes have taken place, and it
disables the save button so the user can't update the record with any
changes.

To write a macro to reset the change flag:

Start armaced and name the macro you want to create. Add a new action with
the "add" command. You'll find the option to reset the change flag by
choosing option 73 (Current Window Actions), then option 3 (Change Flag).
Armaced will then ask if you want to clear the change flag. Type y.

Julie

-----Original Message-----
From: lars.pettersson@DATA.VATTENFALL.SE
[mailto:lars.pettersson@DATA.VATTENFALL.SE]
Sent: January 14, 2000 2:49 AM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Disable save


Hi - anyone seen this: I have disabled 'Save' (Menu access) for a joinform.
When I have a ticket in modify position this form and change a field - OK -
save button is inactivated, but if I leave the ticket I still get the
question - "Do You want to save" - If I answer "Yes" the ticket is saved !

So - disable Save is just a bit on the way - to avoid users from changing
tickets from a joinform I have all important fields read only, an AL change
to Read/Write on OPERATION = "QUERY".

Is there a better way to prevent users from changing data in the base forms
?

Thanks, L ars


To Unsubscribe send e-mail to:
body of text is: unsubscribe arslist


To Unsubscribe send e-mail to:
body of text is: unsubscribe arslist