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#15670 - 09/28/99 11:48 AM User Form
dollusm Offline
Stealth Member

Registered: 06/12/01
Posts: 203

I know from previous questions that a couple of you have modified the Remedy
User form. This question is for all of you!

We just loaded Remedy 4.0.2 onto another server, MSSQL 6.5 (I think) or 7.0.
When you load Remedy, it of course loads the normal, unaltered User schema.

What is the best way to incorporate the changes that we have made to the
other schema? Remedy said that we have to manually add all form changes to
the form on the new server (fields), while making sure that we use the field
ids that were established on the old server. Then we can import the modified
workflow from the old server to the new. What about Ostream?

Hopefully I explained it right so that it made sense.

Thanks for any help. (I'd have to say that this is another reason not to
change the User schema, but it's too late now).
:-)
Mary Dollus
CIBER
Scott AFB, IL

P.S. I added my email in the CC... above, please do a reply all to this
cause I'm still not getting all of the posts to the list and I really need
the answer to this question. THX !!!!

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#15671 - 09/28/99 05:57 PM Re: User Form [Re: grossen]
akeller Offline
Stealth Member

Registered: 06/12/01
Posts: 299
useful. It's a command line program and a bit cryptic, so not for the faint
of heart. But it can be used to apply changes from the .def file of your
old User form to the new one.

It doesn't do data, however. You'd have to use ARImport for that (but be
careful not to delete the admin account)

In theory, Ostream should work for this as well, but I've never tried it
personally.

-drake
dkeller@ar-experts.com

Drake Keller
Senior Systems Developer, Remedy Approved Consultant
AR Experts, LLC


>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Dollus, Mary
>Sent: Tuesday, September 28, 1999 11:48 AM
>To: ARSLIST@LISTSERV.VISTAIT.COM
>Subject: User Form
>Importance: Low
>
>
>Hi all,
>
>I know from previous questions that a couple of you have modified
>the Remedy
>User form. This question is for all of you!
>
>We just loaded Remedy 4.0.2 onto another server, MSSQL 6.5 (I
>think) or 7.0.
>When you load Remedy, it of course loads the normal, unaltered User schema.
>
>What is the best way to incorporate the changes that we have made to the
>other schema? Remedy said that we have to manually add all form changes to
>the form on the new server (fields), while making sure that we use
>the field
>ids that were established on the old server. Then we can import
>the modified
>workflow from the old server to the new. What about Ostream?
>
>Hopefully I explained it right so that it made sense.
>
>Thanks for any help. (I'd have to say that this is another reason not to
>change the User schema, but it's too late now).
>:-)
>Mary Dollus
>CIBER
>Scott AFB, IL
>
>P.S. I added my email in the CC... above, please do a reply all to this
>cause I'm still not getting all of the posts to the list and I really need
>the answer to this question. THX !!!!
>
>To Unsubscribe send e-mail to:
>body of text is: unsubscribe arslist
>

To Unsubscribe send e-mail to:
body of text is: unsubscribe arslist


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