buttons and active links and when I try to rearrange other fields in the way
the don't seem to move in the user tool view. This is in form CHG:Change in
HD 4.

Den Fong
Network Technician
Alberta Mental Heath Board
denfong@telusplanet.net
den.fong@amhb.ab.ca

<>

This happens to me occasionally too. If you delete all files ending in .ARF and
.ARV from under c:\program files\remedy\home, the user tool will be forced to
re-read them from the database next time it tries to access a given form.

regards
Jason






Den Fong on 09/24/99 07:55:10 AM

Please respond to "Action Request System discussion list(ARSList)"


To: ARSLIST@LISTSERV.VISTAIT.COM
cc: (bcc: Jason Pearse/Sydney/KAZ/AU)
Subject: Fields in forms not moving




Hi all this might be a silly question I am trying to modify a form with some
buttons and active links and when I try to rearrange other fields in the way
the don't seem to move in the user tool view. This is in form CHG:Change in
HD 4.

Den Fong
Network Technician
Alberta Mental Heath Board
denfong@telusplanet.net
den.fong@amhb.ab.ca

<>

problem is that your fields and their labels are messed up a little bit. If
your field is too narrow for your label, it becomes immovable. Don't forget
that in the 4.x admin tool, you have the option of stretching the vertical
space with that little grab-button in the middle of the field--that can mess
it up too. If you have selected multiple fields to move and even one of them
is stuck, all selected fields remain stuck.

The "solution," such as it is, is to find the bad field(s), then fiddle with
the sizing.

Best regards,
Fritz

----------------------------------------
Fritz Knack
Nortel Networks NMC - Remedy System Administrator
901 Corporate Center Drive
MS 419000G4
Raleigh, NC 27607
fhknack@nortelnetworks.com

P.S. My ARSList messages have mostly been coming in all at once, usually
after I leave in the evening. If you'd like me to clarify anything I've said
or answer other questions, please cc: my email address directly for a faster
response: fhknack@nortelnetworks.com.



-----Original Message-----
From: Den Fong [mailto:den.fong@AMHB.AB.CA]
Sent: Thursday, September 23, 1999 17:55
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Fields in forms not moving


Hi all this might be a silly question I am trying to modify a form with some
buttons and active links and when I try to rearrange other fields in the way
the don't seem to move in the user tool view. This is in form CHG:Change in
HD 4.

Den Fong
Network Technician
Alberta Mental Heath Board
denfong@telusplanet.net
den.fong@amhb.ab.ca

<>

To Unsubscribe send e-mail to:
body of text is: unsubscribe arslist

Do you mean the arf and arv on the client machine or on the remedy server?

-----Original Message-----
From: Jason_Pearse@KAZ.COM.AU [mailto:Jason_Pearse@KAZ.COM.AU]
Sent: Thursday, September 23, 1999 5:34 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Fields in forms not moving


Den

This happens to me occasionally too. If you delete all files ending in .ARF
and
.ARV from under c:\program files\remedy\home, the user tool will be forced
to
re-read them from the database next time it tries to access a given form.

regards
Jason






Den Fong on 09/24/99 07:55:10 AM

Please respond to "Action Request System discussion list(ARSList)"


To: ARSLIST@LISTSERV.VISTAIT.COM
cc: (bcc: Jason Pearse/Sydney/KAZ/AU)
Subject: Fields in forms not moving




Hi all this might be a silly question I am trying to modify a form with some
buttons and active links and when I try to rearrange other fields in the way
the don't seem to move in the user tool view. This is in form CHG:Change in
HD 4.

Den Fong
Network Technician
Alberta Mental Heath Board
denfong@telusplanet.net
den.fong@amhb.ab.ca

<>

To Unsubscribe send e-mail to:
body of text is: unsubscribe arslist

the User tool.
If that doesn't do it, delete any .arf and .arv files in your Home
directory.
-drake
dkeller@ar-experts.com

Drake Keller
Senior Systems Developer, Remedy Approved Consultant
AR Experts, LLC


>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:ARSLIST@LISTSERV.VISTAIT.COM]On Behalf Of Den Fong
>Sent: Thursday, September 23, 1999 5:55 PM
>To: ARSLIST@LISTSERV.VISTAIT.COM
>Subject: Fields in forms not moving
>
>
>Hi all this might be a silly question I am trying to modify a form
>with some
>buttons and active links and when I try to rearrange other fields
>in the way
>the don't seem to move in the user tool view. This is in form
>CHG:Change in
>HD 4.
>
>Den Fong
>Network Technician
>Alberta Mental Heath Board
>denfong@telusplanet.net
>den.fong@amhb.ab.ca
>
> <>
>

To Unsubscribe send e-mail to:
body of text is: unsubscribe arslist

then it would be becuase the User Tool has been run there. On the server, the
contents of those files should live in the Remedy database, not in files.

Don't take my word for it though. I would suggest if you're planning to delete
those file types on the server, make sure you have a backup, and do it outside
of core hours.

jason






Den Fong on 09/25/99 05:14:23 AM

Please respond to "Action Request System discussion list(ARSList)"


To: ARSLIST@LISTSERV.VISTAIT.COM
cc: (bcc: Jason Pearse/Sydney/KAZ/AU)
Subject: Re: Fields in forms not moving




Hey Jason

Do you mean the arf and arv on the client machine or on the remedy server?

-----Original Message-----
From: Jason_Pearse@KAZ.COM.AU [mailto:Jason_Pearse@KAZ.COM.AU]
Sent: Thursday, September 23, 1999 5:34 PM
To: ARSLIST@LISTSERV.VISTAIT.COM
Subject: Re: Fields in forms not moving


Den

This happens to me occasionally too. If you delete all files ending in .ARF
and
.ARV from under c:\program files\remedy\home, the user tool will be forced
to
re-read them from the database next time it tries to access a given form.

regards
Jason






Den Fong on 09/24/99 07:55:10 AM

Please respond to "Action Request System discussion list(ARSList)"


To: ARSLIST@LISTSERV.VISTAIT.COM
cc: (bcc: Jason Pearse/Sydney/KAZ/AU)
Subject: Fields in forms not moving




Hi all this might be a silly question I am trying to modify a form with some
buttons and active links and when I try to rearrange other fields in the way
the don't seem to move in the user tool view. This is in form CHG:Change in
HD 4.

Den Fong
Network Technician
Alberta Mental Heath Board
denfong@telusplanet.net
den.fong@amhb.ab.ca

<>

To Unsubscribe send e-mail to:
body of text is: unsubscribe arslist

To Unsubscribe send e-mail to:
body of text is: unsubscribe arslist