Hi,

Just finished installing SLM7.1 patch002 and all went smoothly until I tried rebuilding the datasources, as the instructions indicate. I managed to rebuild all except for HPD:Help Desk_MeasReqAvailLoopLabel which just will not successfully rebuild. Build Message below

Anyone else experience this issue, and if so any suggestions as to what can be done to resolve it?


ARS 7.1 patch005 / Win2K3 sp1 / SQL 8
SLM 7.1 patch002 (wannabe)


Thanks - Karl

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Build Message:

17:28:58 23 Sep 2010
17:28:58 23 Sep 2010 ***************************************************************************
17:28:58 23 Sep 2010 Start Create-Rule Processing ...
17:28:58 23 Sep 2010 Command: "Create-Rule"; form "SLM:RuleDefinition"; guid: "AG00145E3F931F5VsuRwBiEHAAnS4A"; EntryIdString "000000000000003"
17:28:58 23 Sep 2010 Looking up events, conds & actions for rule "HPD:Help Desk_MeasReqAvailLoopLabel"
17:28:58 23 Sep 2010 Rule::GetRuleInfo: ERROR : Found unexepected number of Event objects (0) for Rule: AG00145E3F931F5VsuRwBiEHAAnS4A; expected 1
17:28:58 23 Sep 2010 Error retrieving rule information .. on form "SLM:RuleDefinition" for guid "AG00145E3F931F5VsuRwBiEHAAnS4A"; Cannot build rule.
17:28:58 23 Sep 2010 Rule implementation being deleted because rule is deactivated or invalidated
17:28:59 23 Sep 2010 Workflow::Delete - Delete using Name in SLM:RuleDefinition
17:28:59 23 Sep 2010
17:28:59 23 Sep 2010 ruleName: HPD:Help Desk_MeasReqAvailLoopLabel
17:28:59 23 Sep 2010 Workflow::DeleteRuleFilRegAndFilAssocAndWorkflow - Delete entries with qualification = "'490003300' LIKE "%HPD:Help Desk_MeasReqAvailLoopLabel%""
17:28:59 23 Sep 2010 Workflow::DeleteRuleFilRegAndFilAssocAndWorkflow - No Entries found to delete from SLM:RuleFilterRegistration form
17:28:59 23 Sep 2010 Rule implementation deleted, filters removed from server ..
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