Topic Options
Rate This Topic
#141533 - 02/10/10 06:11 AM Email not working
abhi_draroszid Offline
Stealth Member

Registered: 05/08/09
Posts: 14
Hi,

We are unable to send email notifications from our developement server. The settings in the email messages outgoing and incoming forms is done. We are able to telnet the exchange server and its port. We have even set the JVM parameters for setting up the heap size. In spite of all these settings, we are unable to get send mails.
I have run the emailstart.bat file and received the following error.


Checking connection to server: ******* ...
Application has started Version: 7.1.00 Build 200708221849
Using JRE: 1.5.0_12
Successfully connected.
Exception in thread "Email Daemon" java.lang.OutOfMemoryError: Java heap space
at java.util.LinkedHashMap.createEntry(Unknown Source)
at java.util.LinkedHashMap.addEntry(Unknown Source)
at java.util.HashMap.put(Unknown Source)
at com.bmc.arsys.api.Entry.put(Unknown Source)
at com.bmc.arsys.api.RpcConverter.fromRpcArFieldValueListToEntry(Unknown
Source)
at com.bmc.arsys.api.RpcConverter.fromRpcArFieldValueListListToList(Unkn
own Source)
at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleEntries(Unknown Source)
at com.bmc.arsys.api.ARServerUser.getListEntryObjects(Unknown Source)
at com.bmc.arsys.emaildaemon.ARSystemModule.getEntries(ARSystemModule.ja
va:758)
at com.bmc.arsys.emaildaemon.FormBase.loadEntries(FormBase.java:435)
at com.bmc.arsys.emaildaemon.UserGroupInformation.loadUserInfo(UserGroup
Information.java:236)
at com.bmc.arsys.emaildaemon.UserGroupInformation.initialize(UserGroupIn
formation.java:313)
at com.bmc.arsys.emaildaemon.MailboxConfigurationInfo.loadUserInfo(Mailb
oxConfigurationInfo.java:221)
at com.bmc.arsys.emaildaemon.ConfigurationModule.loadCompleteConfigurati
on(ConfigurationModule.java:306)
at com.bmc.arsys.emaildaemon.EmailDaemon.startSystem(EmailDaemon.java:75
0)
at com.bmc.arsys.emaildaemon.MonitorModule.doWork(MonitorModule.java:151
)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Unknown Source)


JVM parameters set are:
JVM Option Number 2 –Xms512m
JVM Option Number 3 –Xmx512m
JVM Option Count 3 HEXADECIMAL also tried with 4


Server RAM size: 2 GB


Thanks,
Abhi

Top
#141534 - 02/10/10 07:22 AM Re: Email not working [Re: abhi_draroszid]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Hi,

Try to increase the Java Heap size.
_________________________
Vincent.

Top