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#141473 - 09/29/09 07:53 AM Adding notification event itsm 7
PAT30 Offline
Stealth Member

Registered: 03/09/07
Posts: 157
have added my choice in this forms : for this field : Notification Event 1000000751

NTE:SYS-Define NT Events (create an entry in that one in the user tools after)
NTE:Notifier Log
NTE:SYS-Group NT Control
NTE:SYS-Individual NT Control
NTE:CFG-Notification Events (create an entry in that one in the user tools after)
NTE:SYS-NT Process Control



do you think i missed something 6 because it is not working
thanks
_Platinum Sp

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#141474 - 09/29/09 08:26 AM Re: Adding notification event itsm 7 [Re: PAT30]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Hi,

* Look at the SYS:Notification Messages and the NTE:Notifier forms too.
* Look at the workflow too because this selection field, like the status reason field, have a corresponding character field with an associated menu in some of these forms.
_________________________
Vincent.

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#141475 - 09/29/09 10:10 AM Re: Adding notification event itsm 7 [Re: Vincent_RIEDWEG]
PAT30 Offline
Stealth Member

Registered: 03/09/07
Posts: 157
Thanks it works the complete i have missed the NTE:Notifier forms

this is the procedure to do that if someone want it:


Add a new notification event in each of this forms :

NTE:SYS-Define NT Events
NTE:Notifier Log
NTE:SYS-Group NT Control
NTE:SYS-Individual NT Control
NTE:CFG-Notification Events NTE:SYS-NT Process Control
NTE:Notifier

Create an entry in this too forms :

NTE:CFG-Notification Events
NTE:SYS-Define NT Events

Modidy you message with the new event in this forms : SYS:Notification Messages

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