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#141428 - 08/18/09 02:09 PM Weird workflow Reaction
PAT30 Offline
Stealth Member

Registered: 03/09/07
Posts: 157
Hi, i have a forms (forms A), where bunch of workflow fire, this push to CHG:interfaceCreate With a number, this create a change request (with the numer of the first request) I have a filter in chg, who do a push to my first forms (forms A), This push some info from the chg ticket, and the condition is number = number (i need to push the chg number in my first ticket)
After i have a filter that reacti in modify, and this create some task, but the problem is im not able to push any info from this first request this always did a blank push, but when i mapped info coming from the change it works ...

any idea ....

the workflow is working #1 .. maybe i have something i don't know how it works ...

thanks

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#141430 - 08/19/09 04:06 AM Re: Weird workflow Reaction [Re: PAT30]
Vincent_RIEDWEG Offline

Old Hand
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Registered: 05/24/05
Posts: 1454
Loc: France
Hi,

This sounds like a transaction problem.. smile

So you have the following solutions :
* Use the Application-Release-Pending process.
* Use a command form with an escalation to achieve that.

The first solution can be difficult to implement if you don't know about the entire workflow and the consequences. So, perfer the second solution.

The detail of the second solution is :
* In the form A create a record in Change interface.
* Change interface create a record in Change.
* Change create a record in your command form.

...

* The escalation fires on your command form and modify the record in the form A.
* The workflow in form A create the tasks.
* The record in your command form is deleted.
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Vincent.

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#141431 - 08/19/09 06:35 AM Re: Weird workflow Reaction [Re: Vincent_RIEDWEG]
PAT30 Offline
Stealth Member

Registered: 03/09/07
Posts: 157
Thanks,
#1 you mean my problem is normal ?

#2 with the escalation i will get a delay ... i will shedule an escalation to run every seconds in the forms or something like that ?

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#141432 - 08/19/09 06:57 AM Re: Weird workflow Reaction [Re: PAT30]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Hi,

I don't exactly know about the context but it seems to be normal because, when you try to modify the record in your form A, the transaction in the database has not yet been commited, so the record is not created. It's normal that you cannot modify a record which doesn't yet exist... smile

Try to schedule every minutes or an interval that seems to be reasonnable.
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Vincent.

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#141447 - 09/07/09 03:56 AM Re: Weird workflow Reaction [Re: Vincent_RIEDWEG]
Maggie Offline
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Registered: 12/26/07
Posts: 44
Hi,

Is the task tagged to the change?

rgds
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Maggie

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