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#141427 - 08/18/09 11:35 AM $LASTCOUNT$ Escalation Question
Phil_Keig Offline
Stealth Member

Registered: 09/26/07
Posts: 54
Loc: NY
I want to run an escalation that says : If there has been a new submission to this form since we last run, execute.

I dont have the best handle on some of the keywords. Would $LASTCOUNT$ accomplish this?

Please provide an example if possible. There is no example in the guide. Thanks!
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Win2k3 Enterprise Server / SQL 2000 / Remedy 6.3 patch 24 / Websphere 6.0.1 Mid-Tier, Kinetic Request 4.0.4

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#141429 - 08/19/09 03:55 AM Re: $LASTCOUNT$ Escalation Question [Re: Phil_Keig]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Hi,

You need another form to achieve that.

When you submit a new record, you have to create (or do nothing if the record exist) a record in the other form to say : A new record has been created.

Then, you can create an escalation based on the other form to run the workflow you want when a new record has been created.
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Vincent.

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