We have a freshly developed alternative to BMC Remedy's ITSM v7 built on ARS 7.5. Most people can't believe it's built on ARS. If anyone is looking to upgrade and are considering alternatives, please give us a shout. We'll provide thought-leadership and rock-solid software that scales for a bunch less than it will cost to upgrade. Protect your investment in ARS servers, fixed & floating write licenses and your Remedy developers and admins - and really upgrade this time!