Good Morning,

I have an unusual escalation issue. I am running a ARS 6.3 (patch 20) on Windows 2003 server. The system does not run any of the modules only ARS.

The problem centers around an applicaiton that we developed for our training department. What the escalation does is that it sends out reminder notificaitons for the next day's classes and runs Monday - Thursday. Notifications for Monday's classes are handled by another escalation. Yesterday (October 6th), the escalation ran, however, instead of Tuesday's class notificaitons being sent out, Wednesday's class notificaitons went out. We have had this happen once before on Ocotber 4, 2007 (a ticket was put in for it). Once this incident happens, it does not repeat itself the following day.

This is the Run If statement for the escalation is as follows (this has not changed since it was created in 11/2006):

( 'C_Training_Status' = "Enrolled" ) AND ( 'C_Class_Confirm' = "CF" ) AND ( 'Exp_Date_D' >= ($TIMESTAMP$ + 39540)) AND ( 'Exp_Date_D' <= ($TIMESTAMP$ + 125940)) AND ( 'rb_ReminderEmail' != $NULL$ )

Has anyone seen this before?