Hi im getting this error when i try to switch the priority of a ticket, i kno the trouble comes from SLA, but any of you have an idea what is the problem ?
1: Push Fields -> "SLM:RuleActionNotifier"
1: Push Fields -> "zSLMGen:SLM00279_1010_Ouverture Initiale_BR`!" (ARERR 308)
**** Error while performing filter action: Error 308
**** Filter "zSLMGen:SLM00279_1010_Ouverture Initiale_BR`!": No enabled error handler
End of filter processing (phase 1) -- Operation - SET on HPD:Help Desk - INC000000001477
thanks