Good Afternoon,

I have installed Remedy Mid-Tier 7.1 (patch 4) on a Windows 2003 64bit
server with IIS6 and Apache TomCat. When I initially installed TomCat, it
split between the C:\Program Files (the 64bit area) and C:\Program Files
(x-86) directory. I uninstalled everything including JDK and had the
server team restore the registry.

Remedy had sent me a set on instructions to install TomCat and Jarkart
seperately from the Mid-Tier installation. Part of the instructions was
to run a script (cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs
SET W3SVC/AppPools/Enable32bitAppOnWin64 1)after the reinstallation of
TomCat and Jakarta. I ran through the instructions, ran script then the
the Mid Tier excutable. All programs installed in C:\Program Files (x-86)
directory.

Initially went I went into the IIS manager, Jakarta did not show as
running. It took about 1-2 minutes for the arrow to show green. When I
attempted to confirm that everything was running, I could not pull up the
webpage (page not found error message). However, I was able to confirm
that TomCat and Mid-Tier was running by placing :8080 after the web server
name.

Athough I have logging on, nothing is writing to the Jakarta log.

Has anyone seen this behavior on a 64bit box?